HP BladeSystem bc1500 Setup And Installation Manual

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Setup and Installation Guide
HP BladeSystem bc1500 Blade PC and PC
Blade Enclosure
Document Part Number: 399089-003
December 2005
This guide provides step-by-step instructions for installation, and
reference information for operation, troubleshooting, and future
upgrades for the HP Consolidated Client Infrastructure (CCI)
solution.

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Summary of Contents for HP BladeSystem bc1500

  • Page 1 Setup and Installation Guide HP BladeSystem bc1500 Blade PC and PC Blade Enclosure Document Part Number: 399089-003 December 2005 This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP Consolidated Client Infrastructure (CCI) solution.
  • Page 2 AMD Athlon 64 and HyperTransport are U.S. registered trademarks of Advanced Micro Devices, Inc. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Rack Warnings and Cautions ..........3–1 HP PC Blade Enclosure Warnings and Cautions ......3–3 Preparing for Software Deployment .
  • Page 4 Powering Down the HP CCI Solution........
  • Page 5 Opening a Remote Console Session to a Blade PC ..... . . D–22 Accessing the Computer Setup (F10) Utility for a Blade PC ....D–23 Setup and Installation Guide www.hp.com Contents...
  • Page 6 Blade PC Battery Replacement ......... . . G–1 Index www.hp.com Setup and Installation Guide...
  • Page 7: About This Guide

    Click on a cross-reference to go directly to that section. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots HP CCI solutions. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 8 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. www.hp.com Setup and Installation Guide...
  • Page 9: Rack Stability

    • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason. www.hp.com About This Guide...
  • Page 10: Related Documents

    Blade PCs. Telephone numbers for Technical Support Centers are also listed on the HP website, HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com...
  • Page 11: Hp Cci Solution Technology

    Hardware Features The HP CCI solution is comprised of a rack-mountable HP BladeSystem PC Blade Enclosure that contains advanced electronics for managing up to 20 single-processor blade PCs. HP BladeSystem PC Blade Enclosure with blade PCs (20) The enclosure and blade PC features described in the following sections are standard on HP CCI solutions, unless otherwise specified.
  • Page 12: Hp Pc Blade Enclosure Features

    ■ ■ ■ ■ ■ ■ ■ Interconnect Switch The HP PC Blade Enclosure C-GbE Interconnect Switch features include: ■ ■ ■ ■ ■ 3U height and standard 48 cm (19 inch) width Support for up to 20 Blade PCs Interconnect Tray supporting an Interconnect Switch (standard configuration) or an RJ-45 Patch Panel (optional).
  • Page 13: Integrated Administrator

    Secure Shell, Telnet, and Secure Sockets Layer (SSL) Web access Virtual power and Unit Identification (UID) buttons Access to any blade PC’s remote console Access to any blade PC’s Computer Setup (F10) Utility Support for command line scripting www.hp.com HP CCI Solution Technology...
  • Page 14: Redundant Power

    The HP PC Blade Enclosure includes two 600-W redundant hot-plug power supplies ■ ■ ■ ■ Redundant Cooling The HP PC Blade Enclosure ships with four redundant hot-plug fans. These fans offer: ■ ■ ■ ■ System Health LEDs System health information is displayed locally through a full set of system LEDs, including: ■...
  • Page 15: Hp Bladesystem Bc1500 Blade Pc Features

    HP BladeSystem bc1500 Blade PC Features The Blade PC is simple to install, deploy, and service. A Blade PC that requires out-of-the-rack upgrades, service, or maintenance can be easily replaced by another Blade PC. The following figure shows a Blade PC.
  • Page 16: Blade Pc Status And Monitoring

    ■ ■ ■ ■ ■ DDR 333 (2 SODIMM connectors) For more information, refer to QuickSpecs located on the HP www.hp.com website: 512MB system memory expandable to 2GB with two 1GB SODIMMs Mass Storage Blade PC Unit Identification (UID) button/LED...
  • Page 17 4MB SDRAM video memory 1MB ROM to support system and video Flashbin utility used to upgrade the system ROM Hardware boot block protection Remote ROM flash support Bootable USB diskette drive support Bootable USB CD-ROM drive (limited support) www.hp.com HP CCI Solution Technology...
  • Page 18: Software Deployment And Management Features

    ■ ■ ■ ■ ■ Software Deployment and Management Features HP offers an extensive set of features and optional tools to support effective software deployment and management. See “Deployment and Management,” following: ■ ■ ■ Embedded 10/100-Mbps Broadcom 5705F Fast Ethernet NICs...
  • Page 19 The ability to set the deployment console to automatically install pre-defined configurations on newly-installed Blade For more information about HP Rapid Deployment Pack, refer to your authorized reseller, the Rapid Deployment CD that ships with the enclosure, or visit the HP website:...
  • Page 20: Diagnostic Features

    The interconnect switch is compatible with industry standards and is fully pre-configured for immediate use. HP PC Blade Enclosure Integrated Administrator Diagnostic adapter for local Blade PC access (requires optional graphics diagnostic card)
  • Page 21: Planning The Installation

    ■ ■ ■ ■ For detailed information on these requirements, refer to the HP PC Blade Enclosure System Overview and Planning white paper at the HP website: Rack Warnings and Cautions Before installing your rack, observe the following warnings and cautions: Å...
  • Page 22 P/N 157847-B21 (for 22U rack)] to provide proper front-to-back airflow and cooling and to prevent damage to the equipment. Ä CAUTION: If an HP or third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: •...
  • Page 23: Hp Pc Blade Enclosure Warnings And Cautions

    WARNING: To reduce the risk of electrical shock or damage to the equipment: • Only enter or perform service on specific parts of the HP CCI solution as • Do not disable the power cord grounding plugs. The grounding plugs are •...
  • Page 24 Planning the Installation Å WARNING: The HP PC Blade Enclosure is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines • Remove Blade PCs and power supplies from the enclosures before •...
  • Page 25: Preparing For Software Deployment

    Preparing for Software Deployment To prepare for software deployment, you must first set up HP Rapid Deployment Pack or another deployment method. These deployment methods are discussed in HP Rapid Deployment Pack To deploy your Blade PCs using HP Rapid Deployment Pack, be sure...
  • Page 26: Blade Enclosure

    Refer to the documentation in the option kit for more information. IMPORTANT: All of the rack-mounting hardware necessary for installing the HP PC Blade Enclosure into an HP, Compaq branded, or third-party rack is included with your enclosure. For Telco racks, a separate option kit with Telco rack-mounting hardware is available.
  • Page 27: Blade Pcs

    Adjustable depth of 61 cm to 91 cm (24 inches to 36 inches) Depth indicator, visible in the middle of the rail "L" and "R" markings to identify left and right rack rails (from the front of the rack) www.hp.com Planning the Installation...
  • Page 28: Interconnect Switch

    Rear of enclosure with optional RJ-45 patch panel installed Optional Installation Service You may choose to have HP install your HP CCI solution. This method helps ensure top performance from the start and is especially valuable for business-critical environments. Contact your HP account representative to obtain more detailed information and pricing.
  • Page 29: Installing And Cabling The Hp Cci Solution

    Installing and Cabling the HP CCI This chapter contains the following procedures: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Setup and Installation Guide Measuring with the rack template Installing the rack rails Installing the enclosure into the rack Cabling the HP CCI solution ❏...
  • Page 30: Measuring With The Rack Template

    Installing and Cabling the HP CCI Solution Measuring with the Rack Template Using the rack template, identify the proper holes for inserting the tabs on the vertical rack supports. Use a pencil to mark the top and bottom edges for the rack supports on the rack template, which identify the position for the rails supporting the enclosure.
  • Page 31 ✎ Store the rack template for future use. Setup and Installation Guide Installing and Cabling the HP CCI Solution of the rack. the rack rails are to be inserted 1. to help align the rack template for the next enclosure 2.
  • Page 32: Installing The Rack Rails

    Installing and Cabling the HP CCI Solution Installing the Rack Rails 1. Measure the depth of your rack. 2. Be sure that the rail locking gear is in the unlocked position 1. 3. Press the rail locking tab to unlock the rack rail 2.
  • Page 33 Installing and Cabling the HP CCI Solution 5. Insert the rear of the right rack rail into the rack at the marks you made when measuring with the template. ✎ The rack rails feature “L” and “R” markings to identify the left and right rack rails (from the front of the rack).
  • Page 34 Installing and Cabling the HP CCI Solution 6. Compress the spring-loaded rack rail toward the rear of the 7. Using the marks you made when measuring with the template, 8. Engage the locking gear 3. Inserting the front of the rack rail and engaging the locking gear Ä...
  • Page 35: Installing The Enclosure Into The Rack

    Setup and Installation Guide Installing and Cabling the HP CCI Solution Size 10-32 thumbscrews with white hexagonal washers, which are compatible with Compaq-branded racks and some HP and third-party racks Size M6 thumbscrews with black hexagonal washers, which are compatible with some third-party racks that require metric sizes washer.
  • Page 36 Installing and Cabling the HP CCI Solution 4. Place the hexagonal washer at the back of the hole in the 5. Insert the screw through the hole in the enclosure. 6. Press the head of the screw inward so that the spring is 7.
  • Page 37: Cabling The Hp Cci Solution

    Installing the enclosure into the rack Cabling the HP CCI Solution An HP CCI solution requires no internal cabling. External cabling is achieved through the interconnect switch installed in your solution. The procedure for cabling an enclosure consists of the following steps: ■...
  • Page 38: Hp Pc Blade Enclosure C-Gbe Interconnect Switch Connectors

    Installing and Cabling the HP CCI Solution HP PC Blade Enclosure C-GbE Interconnect Switch Connectors The interconnect switch reduces forty 10/100 Ethernet networking connections coming from the Blade PCs to four Gigabit Ethernet uplink RJ-45 connectors. ✎ An Integrated Administrator module is included with the interconnect switch.
  • Page 39: Optional Rj-45 Patch Panel

    RJ-45 connector for Blade PC bay 1 NIC A ✎ *These items denote connectors for the Integrated Administrator module. Setup and Installation Guide Installing and Cabling the HP CCI Solution Location RJ-45 patch panel RJ-45 patch panel Integrated Administrator module...
  • Page 40: Cabling The Enclosure

    Quickspecs. Connecting an unsupported external device to the enclosure link (RJ-45) connectors may damage your external device. To cable a HP PC Blade Enclosure already installed in a rack: 1. For accessing and configuring the Integrated Administrator 2. Connect the Blade PC network connectors to your network 3.
  • Page 41 Installing and Cabling the HP CCI Solution 4. Bundle network and power cables together and route them to the outer edge of the rack. Cabling the solution with the interconnect switch Cabling the solution with the RJ-45 patch panel Setup and Installation Guide www.hp.com...
  • Page 42 Installing and Cabling the HP CCI Solution IMPORTANT: Be sure to route the cables for your enclosure in a manner that provides rapid, easy access to the console connector for a local client device, such as a laptop computer. Also be sure to route the cables so they do not block or restrict airflow from any of the fan openings.
  • Page 43: Installing A Blade Pc

    2. Install or upgrade memory before installing Blade PCs into an Ä CAUTION: The HP PC Blade Enclosure is shipped without Blade PC blanks. Always populate the Blade PC bays with either a Blade PC or a Blade PC blank (available as an option). Proper airflow can only be maintained when the bays are populated.
  • Page 44 Installing and Cabling the HP CCI Solution 3. If Blade PC blanks have been installed, remove the Blade PC Removing a single-bay Blade PC blank Removing a five-bay Blade PC blank ✎ Store the Blade PC blank for future use.
  • Page 45 4. Install the Blade PC: Opening the blade eject lever Setup and Installation Guide Installing and Cabling the HP CCI Solution a. Align the Blade PC with the Blade PC bay on the enclosure and slide the blade partially into the enclosure.
  • Page 46 Installing and Cabling the HP CCI Solution Ä CAUTION: The Blade PC is keyed to fit only one way in the bay. If the Blade PC does not slide easily into the bay, be sure that the Blade PC is oriented properly.
  • Page 47: Powering Up The Hp Cci Solution

    2. If the Blade PC is active, notify users and stop applications as 3. Shut down the operating system. This may shut off the Blade PC Setup and Installation Guide Installing and Cabling the HP CCI Solution For specific information about Blade PC LEDs, see “LEDs and Switches.”...
  • Page 48 Installing and Cabling the HP CCI Solution 4. If the Blade PC still has power, power down the Blade PC by IMPORTANT: Refer to the HP PC Blade Enclosure Integrated Administrator User Guide to power down the Blade PC using the Integrated Administrator.
  • Page 49: Powering Down The Enclosure

    To remove a Blade PC: 1. Press the release latch 1. 2. Pull down the ejector lever 2. 3. Remove the Blade PC from the enclosure 3. Removing a Blade PC Setup and Installation Guide Installing and Cabling the HP CCI Solution www.hp.com 4-21...
  • Page 50: Installing Additional Memory

    SODIMM 1 are face-up, the labels on SODIMM 2 are probably face-down. SODIMM socket keys 4-22 Unregistered SODIMM DDR 333 memory For more information, refer to QuickSpecs located on the HP www.hp.com website: 512MB system memory expandable to 2GB Two SODIMM slots section in this chapter.
  • Page 51 5. Remove the existing SODIMM: Removing an SODIMM Setup and Installation Guide Installing and Cabling the HP CCI Solution a. Release the latches on each side of the SODIMM slot 1 1. b. Remove the SODIMM from the Blade PC 2.
  • Page 52 Installing and Cabling the HP CCI Solution 6. Install SODIMM 1: Installing an SODIMM 7. Repeat step 6 to install a second SODIMM into SODIMM slot 2. 4-24 a. Match the notch on the SODIMM with the tab on the SODIMM socket and insert the SODIMM into the socket at a slight angle 1.
  • Page 53: Attaching The Graphics Diagnostic Card And Diagnostic Adapter

    3. Lay the Blade PC down on a flat surface and install the optional Installing the optional graphics diagnostic card Setup and Installation Guide Installing and Cabling the HP CCI Solution section in this chapter. this chapter. graphics diagnostic card into the sockets.
  • Page 54 Installing and Cabling the HP CCI Solution 4. Install the blade in the enclosure. See the 5. Insert the diagnostic adapter into the diagnostic connector on the 6. Tighten the thumbscrews securing the diagnostic adapter in Attaching the USB 2.0 diagnostic adapter Attaching the USB 1.1 diagnostic adapter...
  • Page 55 Use the following figure and table to identify connectors on the USB 2.0 diagnostic adapter. Connectors on the USB 2.0 diagnostic adapter Setup and Installation Guide Installing and Cabling the HP CCI Solution Item Description PS/2 Mouse connector PS/2 Keyboard connector...
  • Page 56 Installing and Cabling the HP CCI Solution Use the following figure and table to identify connectors on the USB 1.1 diagnostic adapter. Connectors on the USB 1.1 diagnostic adapter 4-28 Item Description PS/2 Mouse connector USB 1.1 #2 Serial connector PS/2 Keyboard connector USB 1.1 #1...
  • Page 57: Deployment And Management

    ■ Setup and Installation Guide An overview of available methods for deploying software on Blade PCs ❏ Automated deployment using HP Rapid Deployment Pack ❏ Alternate deployment methods ❏ Diagnostic adapter and optional graphics diagnostic card A description of the configuration software and utilities supported by the HP CCI solution ❏...
  • Page 58: Blade Pc Deployment Options

    The Blade PCs are designed for rapid deployment and are ideally suited for headless (unattended), network-based software installation and configuration. HP Rapid Deployment Pack is the optimum choice for Blade PCs and facilitates the configuration of a few or hundreds of blades from an easy-to-use, remote-based graphical deployment console.
  • Page 59: Diagnostic Adapter And Optional Graphics Diagnostic Card

    ■ ■ For instructions on how to attach the diagnostic adapter and optional graphics diagnostic card, see HP CCI Solution.” IMPORTANT: You can hot-plug peripheral devices using the diagnostic adapter if the devices support hot-plug capability. Setup and Installation Guide View Blade PC event messages (See the Messages”...
  • Page 60: Blade Pc Features And Supported Software

    Blade PC Features and Supported Software Configuring your Blade PC includes installing an operating system, applications, and optimized drivers. HP Rapid Deployment Pack enables you to auto-detect and configure your hardware and to install optimized drivers. Supported Operating Systems Blade PCs support Microsoft Windows XP Professional SP1a or later.
  • Page 61 • System BIOS (includes family name and version) • Blade Serial Number • Asset Tracking Number • Rack Name • Enclosure Name • Enclosure Model • Enclosure Serial Number Displays copyright notice. Allows you to set system time and date. www.hp.com...
  • Page 62 The following options may be presented. Diskette Type Identifies the highest capacity media type accepted by the diskette drive. Legacy Diskette Drives Options are 3.5" 1.44 MB and 5.25" 1.2 MB. www.hp.com Setup and Installation Guide...
  • Page 63 PIO operation. Options (subject to device capabilities) are Disabled, 8, and 16. Transfer Mode (IDE devices only) Specifies the active data transfer mode. Options (subject to device capabilities) are PIO 0, Max PIO, Enhanced DMA, Ultra DMA 0, and Max UDMA. www.hp.com...
  • Page 64 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63. These fields are only visible and changeable when the drive translation mode is set to User. www.hp.com Setup and Installation Guide...
  • Page 65 Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection System (DPS) self-tests. ✎ This selection will only appear when at least one drive capable of performing the DPS self-tests is attached to the system. www.hp.com...
  • Page 66 After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time. www.hp.com Setup and Installation Guide...
  • Page 67 Allows you to enter: • Asset Tag (18-byte identifier) and ownership Tag (80-byte identifier displayed during POST). • Ownership Tag • Operating System • System Name • UUID • Keyboard locale setting (for example, U.S. or Deutsche) for System ID entry. www.hp.com 5-11...
  • Page 68 “F12 = Network Service Boot” during POST. Disabling this feature prevents the text from being displayed. However, pressing F12 will still force the system to attempt booting from the network. www.hp.com Setup and Installation Guide...
  • Page 69 ROMs. The disadvantage is that a popular memory manager, HIMEM.SYS, does not work properly when USB buffers are at top of memory AND the system has 64 MB or less of RAM. www.hp.com 5-13...
  • Page 70 Controller option to “Device Hidden.” This prevents the network controller from being used by the operating system and reduces the power used by the computer in S5. • Processor Cache (enable/disable). • Spread Spectrum (enable/disable) www.hp.com Setup and Installation Guide...
  • Page 71: Restoring The Configuration Settings

    NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled. • USB 2.0 Capability (automatic, enable/disable) www.hp.com 5-15...
  • Page 72: Flashing The Blade Pc Rom

    Remote ROM flash utility for the Blade PC onto a USB Drive Key. The latest system BIOS and Flashbin utility are available at: section in Chapter Chapter www.hp.com www.hp.com/go/ssm www.hp.com “Powering Down a Blade PC” “Removing a Blade PC” section in...
  • Page 73: Hp Pc Blade Enclosure Integrated Administrator

    ROM from a remote location. Enabling the system administrator to perform this task remotely results in a consistent deployment of and greater control over HP ROM images over the network. It also results in greater productivity and lower total cost of ownership.
  • Page 74 The enclosure itself is intelligent and fault-tolerant, and continues to function even if the Integrated Administrator fails. ❏ The Integrated Administrator enables online firmware update with code signing to ensure only certified software releases are installed. www.hp.com Setup and Installation Guide...
  • Page 75 PCs managed by that Integrated Administrator are shown as degraded. ❏ HP Systems Insight Manager can capture the Integrated Administrator SNMP traps. ❏ HP Systems Insight Manager enables the user to launch the Integrated Administrator Web interface. Enclosure management ❏ Monitor fans, power supplies, and temperature ❏...
  • Page 76: Blade Pc Event Messages

    Deployment and Management For more information, including instructions on flashing the Integrated Administrator ROM, refer to the HP PC Blade Enclosure Integrated Administrator User Guide on the Documentation CD that ships with your enclosure. Blade PC Event Messages The event list displays the affected components and the associated error messages.
  • Page 77: Hp Systems Insight Manager

    HP Systems Insight Manager provides in-depth fault, inventory, and configuration management of HP server platforms (including hundreds of Blade PCs) from a single console. You can use HP Systems Insight Manager to view each Blade PC and the Integrated Administrator of each blade enclosure. The system parameters that are monitored describe the status of all key Blade PC and enclosure components.
  • Page 78: Hp Pc Blade Enclosure C-Gbe Interconnect Switch Management Tools And Utilities

    2. Scroll down the page and click on View Printable Details. 3. When the new page opens, click on the browser File/Print. HP PC Blade Enclosure C-GbE Interconnect Switch Management Tools and Utilities The interconnect switch offers a wide variety of out-of-band and in-band configuration and management capabilities.
  • Page 79 Link speed and activity LEDs on each Gigabit Ethernet uplink connector Two-level (level 1, level 15) username and password for all management interfaces ❏ Ability to recover from lost management-level password ❏ Configurable time-out period on Telnet and console sessions www.hp.com Deployment and Management 5-23...
  • Page 81: A Regulatory Compliance Notices

    Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. After the Class of the device is determined, refer to the corresponding statement in the following sections. Setup and Installation Guide www.hp.com...
  • Page 82: Class A Equipment

    Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help www.hp.com Setup and Installation Guide...
  • Page 83: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Setup and Installation Guide Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836) (For continuous quality improvement, calls may be recorded or monitored.) Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 281-514-3333 www.hp.com...
  • Page 84: Canadian Notice (Avis Canadien

    *Notified body number (used only if applicable - refer to the product label) Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth). xxxx www.hp.com Setup and Installation Guide...
  • Page 85: Japanese Notice

    Regulatory Compliance Notices Japanese Notice Korean Notice Class A Equipment Class B Equipment Setup and Installation Guide www.hp.com...
  • Page 86: Taiwanese Notice

    • Do not try to open the module enclosure. There are no • Do not operate controls, make adjustments, or perform procedures • Allow only HP Authorized Service technicians to repair the unit. user-serviceable components inside. to the laser device other than those specified herein.
  • Page 87: Battery Replacement Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, your authorized HP partners, or their agents. www.hp.com Regulatory Compliance Notices...
  • Page 89: B Electrostatic Discharge

    Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly. www.hp.com...
  • Page 90: Grounding Methods

    Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. www.hp.com Setup and Installation Guide...
  • Page 91: Post Error Messages

    CMOS was cleared or 1. Reset the system time the blade’s battery has failed. 2. Replace the blade’s RTC CMOS was cleared Reset the system time and date in Computer Setup (F10). www.hp.com and date in Computer Setup (F10). battery.
  • Page 92 3. Replace the blade. Hard drive is about to 1. Run Drive Protection fail. 2. Apply firmware patch 3. Back up contents and www.hp.com are properly installed. type of SODIMM is installed. are properly installed. type of SODIMM is installed.
  • Page 93 MBR backup. been corrupted. Electronic serial number 1. Run Computer Setup. If has been lost. 2. Run Computer Setup, www.hp.com POST Error Messages Computer Setup (F10). Computer Setup (F10). Computer Setup (F10). fans are functioning properly and that the enclosure has adequate ventilation.
  • Page 95: Troubleshooting

    This appendix provides specific troubleshooting information for the HP CCI solution. Use it to find details about the enclosure and Blade PC startup and operation errors. For information on LEDs and switches specific to the Blade PCs and enclosure, see Å...
  • Page 96 Some troubleshooting can be performed remotely. You are provided with instructions for opening a remote console session, accessing the Blade PC Computer Setup (F10) Utility, reviewing Blade PC activity, and powering off a Blade PC. www.hp.com Setup and Installation Guide...
  • Page 97: When The Enclosure Does Not Start

    This section provides systematic instructions on what to try and where to go for help for the most common problems encountered during initial startup of the HP PC Blade Enclosure. If you are having specific Blade PC trouble, see the Start”...
  • Page 98 Refer to the “General Loose Connections” section in the Servers Troubleshooting Guide on the Documentation CD that ships with your enclosure. www.hp.com “Table D-1: Setup and Installation Guide...
  • Page 99: Enclosure Diagnostic Steps

    If yes, continue to Question 7 of this table. If no, see Table D-7. If yes, and you are still unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table D-8.
  • Page 100 Table D-1. Be sure that the power supplies are fully seated in the power supply bays. You still have adequate power, but no redundancy; return to Table D-1. www.hp.com Setup and Installation Guide...
  • Page 101 Be sure that nothing is preventing the power supply fan blades from spinning. Contact HP or your authorized service provider for parts and service. Inspect the power supply and center wall assembly connectors for any signs of damage.
  • Page 102 Be sure that nothing is preventing the fan blades from spinning. You no longer have adequate cooling. Contact HP or your authorized service provider for parts and service. Inspect the power supply and center wall assembly connectors for any signs of damage.
  • Page 103 Be sure that the connectors on the fan cable are properly seated and not damaged. Remove and reseat the interconnect tray. Contact HP or your authorized service provider for parts and service. Push the enclosure power button on the fan cage at the rear of the enclosure.
  • Page 104 D-10 Possible Solutions Securely attach the enclosure status cable. Contact HP or your authorized service provider for parts and service. Check your local or remote console for error messages. Go to Table D-6. Check system fans. Go to Table D-8.
  • Page 105 If the enclosure is powered up, wait one minute while the Integrated Administrator is booting. If the Integrated Administrator health LED remains off, contact HP or your authorized service provider for parts and service. Press the reset button on the Integrated Administrator.
  • Page 106 HP CCI Solution.” Be sure that the Integrated Administrator console connector or the Integrated Administrator management connector is securely seated. Refer to the HP PC Blade Enclosure Integrated Administrator User Guide for further troubleshooting information. www.hp.com Setup and Installation Guide...
  • Page 107 Possible Solutions Be sure that the connectors on the fan cable are properly seated and not damaged. Contact HP or your authorized service provider for parts and service. Open the fan cage and look for amber LEDs to determine which fans have failed.
  • Page 108: When The Blade Pc Does Not Start

    “Blade PC and USB 1.1 Diagnostic Adapter LEDs” Appendix E, “LEDs and Switches.” adapter) for the following messages that ensure that your Blade PC meets the minimal hardware requirements and is powered up during normal operations: ❏ HP logo ❏ Memory test ❏ ROM information ❏...
  • Page 109 You must install the optional graphics diagnostic card on the Blade PC before using a monitor with the diagnostic adapter. If the Blade PC completes POST and attempts to load the operating system, go to the “Problems After Initial Boot” section in this appendix. Setup and Installation Guide www.hp.com D-15...
  • Page 110: Blade Pc Diagnostic Steps

    If no, see Table D-11. If yes, continue to Question 4 of this table. If no, see Table D-12. If yes, use the POST messages for further diagnosis, or continue to Table D-14. If no, see Table D-13. www.hp.com Setup and Installation Guide...
  • Page 111 Push the power button on the Blade PC. If the Blade PC does not power on, check the Integrated Administrator for bay status and messages. Replace the Blade PC. Contact HP or your authorized service provider for replacement parts and service. www.hp.com Troubleshooting...
  • Page 112 (see table D-8) and that the enclosure has adequate ventilation. If so, check the processor heat sink. Replace the system board if the condition still exists after corrective actions have been taken. Replace the blade. www.hp.com Setup and Installation Guide...
  • Page 113 Move the blade to a different bay to see if the blade functions properly. If this corrects the problem, there is a problem with the enclosure backplane. Contact HP or your authorized service provider for replacement parts and service. If the solution above did not resolve the problem, replace the blade.
  • Page 114 Install or reseat the optional graphics diagnostic card. Clear CMOS. See and Switches” clearing CMOS. Contact HP or your authorized service provider for assistance. for a complete description of each POST error message. www.hp.com Appendix E, “LEDs for instructions on Appendix C, “POST Error...
  • Page 115: Problems After Initial Boot

    Go into Computer Setup and change the boot order. Look for error messages to determine if a hard drive has failed. Contact HP or your authorized service provider for replacement parts and service. Look for error messages to determine if the operating system image has corrupted.
  • Page 116: Remote Troubleshooting

    Reviewing the activity of a Blade PC Powering off a Blade PC The Remote Console screen appears. A new window opens that enables you to connect to the server blade terminal interface. CONNECT BAY <bay number> www.hp.com Setup and Installation Guide...
  • Page 117: Accessing The Computer Setup (F10) Utility For A Blade Pc

    If the Blade PC is off, select Power On at the bottom of the screen; otherwise, select Reboot at the bottom of the screen. c. Click Apply and return to the remote console session. Utility: a. Press b. Press (zero). www.hp.com Troubleshooting for the Computer Setup (F10) D-23...
  • Page 118: Command Line Interface

    REBOOT BAY <bay number> CONNECT BAY <bay number> Utility: a. Press b. Press (zero). a. Press b. When prompted to press confirm. www.hp.com , press (zero) to for the Computer Setup (F10) , press (zero) to Setup and Installation Guide...
  • Page 119: Reviewing Activity Of A Blade Pc

    The system log of the Blade PC is not stored between reboots, so the information only includes what has taken place since the last power-on of the Integrated Administrator. Setup and Installation Guide Ctrl_ a. Press (control underscore). b. Press SHOW SYSLOG BAY <bay number> www.hp.com Troubleshooting D-25...
  • Page 120: Powering Off The Blade Pc

    Power On button. REBOOT BAY <bay number> { [ , | - ] <bay number>} {FORCE} { [PXE | HDD ] } POWEROFF BAY <bay umber> { [ , | - ] <bay number>} {FORCE} www.hp.com Setup and Installation Guide...
  • Page 121: E Leds And Switches

    ■ Enclosure Front Panel LEDs Use the following figure and table to determine the location and function of the enclosure status LEDs on the front panel of the HP PC Blade Enclosure. Enclosure front panel LEDs Setup and Installation Guide...
  • Page 122: Enclosure Rear Panel Leds

    Item Enclosure Rear Panel LEDs Use the following figures and tables to determine the location and function of the enclosure status LEDs on the rear panel of the HP PC Blade Enclosure. Enclosure rear panel LEDs provide the following information: ■...
  • Page 123 Amber = Blinking amber = Enclosure Off = power Amber = Green = www.hp.com LEDs and Switches Description No power to the system Standby, AC present System power turned on Power supply OK No AC power or over-voltage or over-temperature...
  • Page 124 Green = Yellow = Off = Link/activity Green = Flashing green = Yellow = Off = www.hp.com Description Enclosure off, fan health good Enclosure on, fan health good Fan subsystem degraded Fan subsystem critical Identification of unit Enclosure off, Integrated...
  • Page 125: Enclosure Rear Panel Leds With Optional Rj-45 Patch Panel

    LED on the rear panel when the RJ-45 patch panel is installed. Rear panel LEDs with RJ-45 patch panel Setup and Installation Guide Status Connector Green = speed Yellow = Off = www.hp.com LEDs and Switches Description 1000...
  • Page 126 Enclosure UID Off = Blue = RJ-45 link On = activity Off = Flashing = www.hp.com Description No power to the system Standby, AC present System power turned on Power supply OK No AC power or over-voltage or over-temperature Current limit No power to enclosure Enclosure shutdown;...
  • Page 127 Table E-3. Rear Panel LEDs with RJ-45 Patch Panel Item Setup and Installation Guide Status Integrated Off = Administrator health Green = Amber = www.hp.com LEDs and Switches Description Enclosure off, Integrated Administrator health good Enclosure on, Integrated Administrator health good Integrated Administrator critical...
  • Page 128: Fan Health Leds

    Use the following figure and table to determine the location and function of the fan health LEDs. Hot-plug fan health LEDs Table E-4. Hot-Plug Fan Health LEDs Item Status Fan 1 Fan 2 Green = Normal Amber = Failed Fan 3 Fan 4 www.hp.com Setup and Installation Guide...
  • Page 129: Blade Pc And Usb 1.1 Diagnostic Adapter Leds

    Use the following figures and table to determine the location and function of the LEDs. ✎ The USB 2.0 diagnostic adapter has no LEDs. Blade PC LEDs USB 1.1 Diagnostic adapter LEDs Setup and Installation Guide www.hp.com LEDs and Switches...
  • Page 130 Drive activity Off = Blinking green = Power Off = Amber = Green = www.hp.com Description Identification of Blade PC Being accessed remotely Blade PC off Blade PC on and health good Blade PC degraded, or power-up prohibited by the...
  • Page 131: Switches

    Switches The HP CCI solution features switches in the following areas: ■ ■ Front Panel Use the following figure and table to determine the location and function of the switches on the front panel of the enclosure and Blade PC.
  • Page 132: Rear Panel

    Rear Panel Use the following figure and table to determine the location and function of the buttons on the rear panel of the enclosure. Enclosure rear panel buttons Table E-7. Enclosure Rear Panel Buttons Item ✎ The enclosure power and UID buttons are recessed. A non-metallic tool, such as a pencil, may be needed to press these buttons.
  • Page 133: Specifications

    This appendix provides operating and performance specifications for the following HP CCI solution components: ■ ■ ■ Setup and Installation Guide Blade enclosure Blade PC Hot-plug power supply www.hp.com Specifications...
  • Page 134: Blade Enclosure

    Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Minimum pressure for storage is 70 KPa. www.hp.com 5.25 in 27 in 19 in...
  • Page 135: Blade Pc

    Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Minimum pressure for storage is 70 KPa. www.hp.com Specifications 4.7 in 15.5 in 0.8 in...
  • Page 136: Hot-Plug Power Supply

    Rated output voltage Rated output power Rated output current Operating 10° to 35°C Non-operating -30° to 60°C www.hp.com 3.579 in 10.24 in 4.47 in 6.5 lbs 200 to 240 VAC 4.3 A at 240 VAC 5.05 V, 3.33 V, 12.1 V...
  • Page 137 Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Altitude minimum for storage is 70 KPa. www.hp.com Specifications 10% to 90% 5% to 95% 2000 VAC Min.
  • Page 139: G Blade Pc Battery

    Under normal use, battery life is usually about 5 to 10 years. Use an HP 200-mAh, lithium, 3-V replacement battery (spare P/N 166899-001).
  • Page 140 4. Remove the existing battery. Locating and removing the battery on the Blade PC Å WARNING: For proper battery disposal, see the “Battery Replacement Notice” section in Appendix A, “Regulatory Compliance Notices.” 5. Install the new battery. www.hp.com Setup and Installation Guide...
  • Page 141 7. Power up the Blade PC. See the 8. Run the Computer Setup (F10) Utility to reconfigure the Blade Setup and Installation Guide PC” section in Chapter 4, “Installing and Cabling the HP CCI Solution.” Solution” section in Chapter 4, “Installing and Cabling the HP CCI Solution.”...
  • Page 143 FCC compliance statement A–3 interconnect switch 4–12 NICs 4–12 null-modem 4–14 Canadian Regulatory Compliance Notice (Avis Canadien) A–4 cautions, defined 1–3 CD-ROM drive, USB support 2–7 Center for Devices and Radiological Health (CDRH), compliance statement A–6 Class A equipment www.hp.com Index E–12 Index-1...
  • Page 144 D–5 UID button E–11 Enclosure Self Recovery (ESR), troubleshooting D–3 environment, requirements 3–1 equipment damage warnings D–1 error messages Blade PC event messages 5–20 POST C–1 See Enclosure Self Recovery (ESR) www.hp.com E–6 E–2 E–12 Setup and Installation Guide...
  • Page 145 3–6 hot-plug power supplies dimensions F–4 features 2–4 input requirements F–4 LEDs 2–4 D–3 shipping contents 3–6 specifications F–4 HP Rapid Deployment Pack 2–8 HP Systems Insight Manager Blade PC configuration 2–9 www.hp.com Index 2–7 4–25 5–3 E–9 E–4...
  • Page 146 Integrated Administrator D–3 Integrated Administrator health E–4 interconnect switch E–2 interconnect switch health E–4 internal fan health 2–4 network E–4 NIC1 E–9 NIC2 E–9 power E–3 E–5 RJ-45 patch panel E–5 www.hp.com E–9 2–6 E–9 D–3 E–2 E–6 E–4 E–6 D–3 E–4 E–6...
  • Page 147 European Union A–4 Japan A–5 Korean A–5 laser devices A–6 modifications A–3 mouse compliance statement A–4 series number A–1 Taiwan A–6 E–10 removing Blade PC blanks 4–16 Blade PCs 4–21 SODIMMs 4–23 thumbscrews 4–7 www.hp.com Index 5–2 D–21 3–2 4–4 4–2 Index-5...
  • Page 148 Integrated Administrator health LED D–11 local management console D–11 overview D–1 when the Blade PC does not start D–14 when the enclosure does not start D–3 unit identification LEDs 2–6 USB support 2–7 utilities www.hp.com Setup and Installation Guide 5–16 D–6...
  • Page 149 Automatic System Recovery-2 (ASR-2) 2–9 D–14 Computer Setup (F10) Utility 2–8 Flashbin Utility 2–7 2–9 HP Rapid Deployment Pack 2–8 HP Systems Insight Manager 2–9 5–19 5–21 Integrated Administrator See Integrated Administrator video features 2–7 resolution 2–7 troubleshooting D–20 voltage rated input F–2...

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