Troubleshooting - Hoover UH71250 Owner's Manual

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center
prior to continuing use.
PROBLEM
Vacuum won't
run
System Check
Indicator has
turned red
or
Vacuum won't
pick up
or
Low suction
Cord Rewind
does not work
Dust escaping
from vacuum
Vacuum is
difficult to push
or won't move
forward
Turbo Tool
brushroll won't
turn
Smoky/burning
smell detected

5. TROUBLESHOOTING

WARNING
!
To reduce risk of personal injury - Unplug before cleaning or servicing.
POSSIBLE CAUSE
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker.
3. Thermal Protector activated.
1.Rinsable Filter and/ or Filter
made with HEPA media is dirty.
2. Dirt cup full and/ or clogged.
3. Broken or worn belt.
4. Brushroll and/ or Hose
clogged.
5. Carpet height setting is
incorrect.
1. Cord reel does not retract.
1. Dirt cup full.
2. Dirt cup not installed correctly.
3. Hose not installed correctly.
4. Rinsable and/ or Filter made
with HEPA media not installed
completely.
1. Carpet height setting is
incorrect.
1. Too much pressure being
applied to tool.
2. Blockage.
3. Low vacuum suction.
1. Belt broken or stretched.
2. Brushroll is clogged.
!
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1. Clean Rinsable Filter and or Filter made
with HEPA media - Pg. 9 and 10.
2. Empty dirt cup - Pg. 9.
3. Replace belt - Pg.12.
4. Check Hose - Pg. 13. Check Brushroll - Pg. 11.
5. Set Carpet Height Adjustment to appropriate setting
for carpet being cleaned - Pg.6.
1. Call 1-800-944-9200 for the nearest
authorized service representative
1. Empty dirt cup - Pg. 9.
2. Review Dirt Cup removal & replacement -
Pg. 9.
3. Review Hose installation - Pg. 7.
4. Review Filter Removal and Cleaning - Pg.
9 and 10.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 6.
1. Continue using tool applying light pressure.
2. Remove blockage - Pg. 11
3. Check items under "Vacuum won't pick or
Low suction."
1. Replace brushroll belt - Pg. 12.
2. Clear/ remove debris from brushroll - Pg. 11.
Actual model may vary from images shown.
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