Troubleshooting - Follett Horizon Elite HCD1410R User Manual

Troubleshooting

Please see "Service" section for a description of each function.
Ice machine disposition
Legend:
ON
1. Ice machine is in running
condition but not making ice.
.
2. Machine in TIME DELAY without full
bin.
3. Ice machine is not making ice.
HI AMPS.
.
4. Ice machine is not making ice.
Drain clog.
.
5. Ice machine is making ice.
Drain clog.
.
Horizon Elite 1010/1410 Ice Machines (Remote Condensing)
Possible causes
OFF ON or OFF
1. No output from PC board.
2. Defective start relay.
3. Defective start capacitor.
4. Defective run capacitor.
5. Defective main contactor.
6. Defective compressor.
1. Ice jamming due to improperly
installed transport tube causing a
false shuttle.
2. Shuttle stuck in up position.
3. Damaged or improperly installed
thermostat (open).
4. Transport tube backed-out of
coupling.
1. Poor water quality causing ice to jam
auger.
2. Damaged shuttle mechanism.
3. Intermittent drive output from
PC board. Evaporator will freeze
causing a HI AMPS error.
4. Gearmotor is unplugged.
1. Internal water leak touching chassis
sensor.
1. Improper flow in drain system.
Corrective action
FLASHING
1. Replace PC board.
2. Replace start relay.
3. Replace start capacitor.
4. Replace run capacitor.
5. Replace main contactor.
6. Replace compressor.
1. Correct transport tube routing.
2. Repair or replace shuttle
mechanism.
3. Replace or reposition thermostat.
4. Correct coupling installation.
1. Clean ice machine. Increase
flushing frequency. Position TDS
switch to High TDS setting.
2. Replace or repair shuttle
mechanism.
3. Replace PC board.
4. Plug in gearmotor.
1. Identify and repair leak. Clean/dry
chassis and sensors and restart
machine.
1. Correct/clean drain system.
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