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Care and maintenance:
Turn heater OFF and unplug from electrical outlet before any cleaning or maintenance is
performed.
Keep combustible materials
curtains at least 3 feet(0.9meter) away from fireplace.
Use a vacuum or duster to keep heat and vent area clean from dust and dirt. The exterior
of the fireplace should be cleaned with a damp cloth or duster. Do not use abrasive
cleaners or liquid sprays.
Warnings and cautions:
WARNING To avoid electrical shock not open the back panel of the insert unless the
power has been turned off, and the insert has been unplugged.
WARNING Any electrical repairs to this electric fireplace, should only be performed by a
qualified technician.
WARNING Any electrical wiring repairs should only be performed by qualified electrician,
and also must comply with local building codes.
WARNING Discontinue use of this electric fireplace if any of the follow has occurred:
Water damage, if insert has been dropped or dented, if power cord has become broken, if
power cord becomes hot to touch, if unit smokes or smells like smoke.
Note: When the heat function is used for the first time, a slight odor may be present. This
is normal and should not occur again unless heater is not used for extended periods of
time and dust is allowed to accumulate on heater element.
TROUBLESHOOTING
WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before
attempting to service. Only a qualified professional should
attempting
appliance.
PROBLEM
1.No power, no indicator lights
2.No power, no indicator lights
3.Power indicator lights come on,
logs will not glow and no flame effect
4.Log glow, but no flame
5.Flame and logs glow, but no heat
6.Heater and /or flame turn off while
operating
such as furniture,pillows,bedding,papers,clothing,and
POSSIBLE CAUSE
Insert was not plugged in
No power at outlet
Broken or burned out light
bulbs
Flame spinner disconnected
Heater switch is off
Timer function may been on
attempt to service or repair the
mpt
CORRCTIVE ACTION
Make sure that power cord is plugged
into 120V outlet
Check circuit breaker or fuse
Follow instructions for replacing light
bulbs
Call customer service for instructions
Push heater button. Indicator light will
come on
Push On/Off button to reset
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