Canon PIXMA E400 Series Online Manual page 451

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Make sure that the original is properly loaded on the platen glass.

Loading Originals

Is the original loaded with the side to be copied facing down on the platen

Did you copy a printout done by this machine?

If you use a printout done by this machine as the original, print quality may be reduced depending on the

condition of the original.

Reprint from the computer if you can reprint from it.