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Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.
• When a Support Code and a Message Are Displayed on Computer Screen:
◦ For Windows:
◦ For Mac OS:
* The screen differs depending on the OS you are using.
• When a Support Code and a Message Are Displayed on LCD:
To remove the jammed paper, see
List of Support Code for Error (Paper
499
Jams).
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Table of Contents
Troubleshooting
