Table of Contents Overview..................................4 VIVOTEK’s FE9380 and FE9382 are two H.265 fisheye fixed dome network cameras, both featuring a detailed 5-Megapixel CMOS sensor that produces superb image clarity. By employing H.265 compression technology and VIVOTEK’s Smart Stream III technology, these cameras can reduce both bandwidth and storage consumption by up to 80%* while retaining the highest standard of image quality.
VIVOTEK Overview VIVOTEK’s FE9382 is an H.265 fisheye fixed dome network cameras, featuring a detailed 6-Megapixel CMOS sensor that produces superb image clarity. By employing H.265 compres- sion technology and VIVOTEK’s Smart Stream III technology, these cameras can reduce both bandwidth and storage consumption by up to 80%* while retaining the highest standard of im- age quality.
VIVOTEK Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
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8. Make sure cameras are securely attached to the wall/ceiling/mounting kits. IMPORTANT: 1. Please contact VIVOTEK's certified dealers for power adapters. 2. Installation and maintenance service should only be performed by qualified technicians. 3. If powered by a power adapter, the adapter should be properly grounded.
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Cross-Site Request Forgery (CSRF) protection in Configuration > Security > Miscellaneous. • For up-to-date documentation of URL commands, please go to VIVOTEK’s website, register an account with a business mail address and submit for authorization for SDK in Support > Downloads > SDK.
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VIVOTEK IMPORTANT: 1. The camera is only to be connected to PoE networks without routing to outside plants. 2. For PoE connection, use only UL listed I.T.E. with PoE output. 1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations extérieures.
VIVOTEK LED Definition Item LED Status Description Steady Power on and system booting LED off Powered off Steady + blinking Green every 1 sec. (Green Network heartbeat LED on for 1 sec and off for another) Steady Green LED off...
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VIVOTEK The base plate provides mounting holes for a variety of electrical boxes. Refer to below for their associated mount hole positions: AM-525 4" square and round box 14-11/16"square gang box 1" single gang box 4" octagon box Cantex 3/4” type FSE 2 Gang, Outdoor/Indoor electrical box Generic 3/4”...
VIVOTEK Hardware Installation 1. Jot down the MAC address of the camera for later reference. This is especially important for an installation consisting of many cameras. Network Camera Model No: XXXXXX MAC: 0002D14BAD55 This device complies with part 15 of the FCC Rules. Operation is subject to...
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VIVOTEK 3. Install an SD card if onboard storage is preferred. 4. Use the alignment sticker to drill mounting holes or a cabling routing hole on a wall or ceiling. Route an Ethernet cable through the wall or ceiling. Hammer the included anchors into the mounting holes.
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VIVOTEK 5. Hold the camera with both hands and press the snap-in tab to separate the base plate from the camera. 6. Secure the base plate to wall using the included screws. P/N : 621071200G A holes 14 - User's Manual...
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VIVOTEK 7. Remove the silicone seal from the routing hole. 8. Remove the tip of the silicone seal by pulling it off. Insert the RJ45 connector of your Ethernet cable into the penetration cap. User's Manual - 15...
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VIVOTEK 9. Push the penetration cap through the center of the silicone seal. 10. Install the silicone seal to its original routing hole. 16 - User's Manual...
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VIVOTEK 11. Connect the Ethernet connector and secure the top of the silicone seal to the routing hole. 11. Connect the Ethernet connector and secure the top of the silicone seal to the routing hole. You may need to adjust its position.
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VIVOTEK 13. If you purchased a DI/DO combo cable for the FE9382, pass the white pin headers through the cabling hole. Using a crescent wrench, tighten a hex nut and washer to waterproof the combo cable. Connect these headers to the connectors on camera.
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VIVOTEK 15. Secure the camera to the base plate by aligning the snap-in tabs. Press until the snap-in tabs are firmly in place. 16. Install the dome cover by aligning the side-routing tab with the cabling cut-out on the base plate.
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VIVOTEK 17. Secure the dome cover by fastening the T10 anti-tamper screws. 18. Remove the protective sheet from the dome cover. 20 - User's Manual...
Software Installation 20. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.
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20-2. The program will conduct an analysis of your network environment. 20-3. The program will search for all VIVOTEK network devices on the same LAN. 20-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label.
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VIVOTEK Forceful Password Configuration 21. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns. 21-1. Since your camera is used for the first time, there is no password. Enter “root” as the user name, and nothting for the password.
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VIVOTEK Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination. 21-3. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view.
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VIVOTEK Cybersecurity Once you open the web console, enter Configuration > Applications > Package management, and click on Trend Micro IoT Security. Turn on the protection to fend off cyber attacks. In here, you can let the camera automatically update the virus codes or manually update the virus codes.
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VIVOTEK DI/DO Diagram Dry contact with external DC power source to supply a relay. Dry contact is the safest connection to protect devices. Switch Photo Coupler External DC power DC 0V External AC power DC 0V with Protected Earth Relay External Device Wet contact with external DC power source to supply a relay.
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VIVOTEK Dry contact and using camera’s DO+ to supply a relay. Switch External AC power with Protected Earth Relay External Device User's Manual - 27...
VIVOTEK Network Deployment Setting up the Network Camera over the Internet There are several ways to set up the Network Camera over the Internet. The first way is to set up the Network Camera behind a router. The second way is to utilize a static...
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For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port for- warding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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VIVOTEK Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN configuration on page 94 for details. Internet connection via PPPoE (Point-to-Point over Ethernet) Choose this connection type if you are connected to the Internet via a DSL Line.
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VIVOTEK IMPORTANT: If DC power is preferred, it should comply with: O/P: 12VDC, 2A min., L.P.S. per IEC 60950-1. NOTE: 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try to remove the plug-ins that might have been installed on your computer. Remove the following folder: C:\Program Files (x86)\Camera Stream Controller\.
3. The live video will be displayed in your web browser. 4. If it is the first time installing the VIVOTEK network camera, an information bar will prompt as shown below. Follow the instructions to install the required plug-in on your computer.
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VIVOTEK NOTE: For Mozilla Firefox users, your browser will use QuickTime to stream live video. If you do not have QuickTime on your computer, please download QuickTime from Apple Inc's website, and then launch your web browser. Tips: • The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera running different firmware versions).
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VIVOTEK NOTE: 1. By default, your Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to configure a password for your camera later. For more information about how to enable password protection, please refer to Security on page 114.
Quick Time. VLC player supports H.265/H.264/MPEG-4/ MJPEG, and all audio codecs supported by VIVOTEK’s cameras. The RTSP players will show the original circular-shape image. You can access the Regional views via the VAST software. See page 102 for an example.
VIVOTEK Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.
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VIVOTEK Tips: 1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera running different firmware versions). Removing your browser cookies will solve this problem.
Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from https://www.vivotek.com. Tips: 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try to remove the plug-ins that might have been installed on your computer.
VIVOTEK Main Page This chapter explains the screen elements on the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window. VIVOTEK logo Configuration Resize Buttons Area...
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VIVOTEK (Original) Display mode: 1O View (Original View) When mounted on a ceiling, the fisheye camera can cover an approximate of 64 m² surveillance area (installed at a height of approximately 3 meters), while still keeping details in videos with recognizable facial features of people trafficking through the area.
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Both panoramic views are corrected into a more viewable dewarped image. Viewers can use a mouse click and swipe to quickly scroll horizontally through the surveillance area. * Note that the dividing line falls approximately on the center of the VIVOTEK logo on camera. 2P View (Panoramic View)
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VIVOTEK 1O3R (One Original & Three Regional) Display mode: The 1O3R mode provides access to multiple live view sections within the hemisphere and the reference to their relative positions on an Original circular view. The FOV indicators (#1 ~ #3) interact with your current operation as you may zoom in/out or move the live view window to a different place.
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VIVOTEK When you select a regional view, its relative position in the FOV will be indicated by a semi-transparent color polygon on the the circular original view. When you move your regional view, the color polygon moves accordingly. x1.00 Pan or tilt...
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VIVOTEK (Four Regional) Display mode: The view control and look and feel are identical to that as described in the 1O3R mode except that the Original circular view is absent from this mode. 4R PRO (Four Regional Proactive) Display mode: The 4R PRO mode is similar to the 4R mode except that the quad view windows consecutively rotate in correspondence to the change of view area in one window.
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VIVOTEK Profile mode: 3 pre-configured streaming profiles are provided through here: Max. view, Recording view, Live view. Each mode features a different stream source (channel), resolution, multicast, and metadata configuration. The profiles can be configured in Configuration > Media > Media profiles.
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VIVOTEK Pan /Tilt /Zoom speed: Adjust the speed of these controls when exerted: Pan speed Tilt speed Zoom speed Panoramic speed Slower Faster Configuration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 51.
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VIVOTEK ■ The following window is displayed when the video mode is set to MJPEG: Video Title Time Video (HTTP-V) 2015/03/10 17:08:56 Title and Time Video 17:08:56 2015/03/10 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Media > Image on page 66.
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VIVOTEK Live Video Window ■ The following window is displayed when the video mode is set to H.265 or H.264: H.264/MPEG-4 Protocol and Media Options Time Video Title Video (TPC-AV) Video 13:59:05 2012/07/04 Title and Time Video 13:59:05 2012/07/04 Video and Audio Control Buttons Video Title: The video title can be configured.
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VIVOTEK Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options on page 52 for details.
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VIVOTEK Tips: 1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera running different firmware versions). Removing your browser cookies will solve this problem.
VIVOTEK Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. Select to stream video or audio data or both. This is enabled only when the video mode is set to H.265 or H.264.
VIVOTEK Two way audio Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously. MP4 Saving Options Users can record live video as they are watching it by clicking the “Start MP4 Recording”...
VIVOTEK Configuration Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. The following is the interface of the main page: Navigation Area Configuration List Firmware Version Each function on the configuration list will be explained in the following sections.
VIVOTEK System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System and System Time. System Host name: Enter a desired name for the Network Camera. The name will be displayed at the top center of the main page.
Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field. The following shows the homepage using the default settings: ■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage. Logo graph Here you can change the logo at the top of your homepage.
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VIVOTEK Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview field. Click Save to enable the settings.
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VIVOTEK ■ Follow the steps below to set up a custom homepage: 1. Click Custom on the left column. 2. Click to select a color on on the right column. Color Selector Custom Pattern 3. The palette window will pop up as shown below.
VIVOTEK System > Logs This section explains how to configure the Network Camera to backup system log to a remote server. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2. In the IP address text box, enter the IP address of the remote server.
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You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual. VIVOTEK Network Cameras Internet 3G Cell phone...
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VIVOTEK Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer and older events will be overwritten when the number of events reaches a limit.
The View Parameters page lists the entire system’s parameters in an alphabetical order. If you need technical assistance, use a text-editor program to copy and save the parameters listed on this page. Send the parameter text file to VIVOTEK’s technical support. User's Manual - 61...
Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format. 2. Click Browse… and specify the firmware file.
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VIVOTEK General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 94). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
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VIVOTEK ® 3. Open the file with Microsoft Notepad and locate your time zone; set the start and end time of DST. When completed, save the file. In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m.
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VIVOTEK The following message is displayed when attempting to upload an incorrect file format. Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文 . Update custom language file: Click Browse… and specify your own custom language file to upload.
VIVOTEK Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following tabbed windows: General settings, Image settings, Exposure, and Privacy mask, and Pixel Calculator. General settings Video title: Enter a name that will be displayed on the title bar of the live video as well as the view cell on the ST7501 and VAST recording software.
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VIVOTEK Color: Select to display color or black/white video streams. Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video.
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VIVOTEK ■ Synchronize with digital input The Network Camera automatically removes the IR cut filter when a digital input is triggered, for example, when the camera is accompanied by an external IR light that comes with its own sensor and provides a signal to the camera.
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VIVOTEK Illuminators Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Turn on external illuminator in night mode Select Digital output to turn on an external IR illuminator if it is added to your application.
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VIVOTEK Smart IR Auto IR adjust The Smart IR function is more beneficial when the spot of intrusions or an object of your interest is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Smart IR can effectively reduce the over-exposure.
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VIVOTEK Tips: If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place an “Exposure Exclude” window on an unavoidable object in the Exposure setting window.
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VIVOTEK Manual IR adjust: You can manually adjust the lighting intensity of individual IR LEDs. The lighting coverage is divided into 4 zones as indicated on the configuration window. Use the pull bar below to adjust their lighting intensity. Observe the effects at night and tune for the best imaging results.
VIVOTEK Image settings On this page, you can tune the White balance, Image adjustment and related parameters. You can configure two sets of preferred settings: one for normal situations, the other for special situations, such as a schedule mode. Quality: select from the pull-down menu the image quality of the current live view.
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VIVOTEK ■ Sharpness: Adjust the image sharpness level, which ranges from 0% to 100%. ■ Gamma curve: Adjust the image sharpness level, which ranges from 0.45 to 1, from Detailed to Contrast. You may let firmware Optimize your display or select the Manual mode, and pull the slide bar pointer to change the preferred level of Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both dark and lighted areas of an image.
VIVOTEK Exposure On this page, you can configure the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. Quality: select the pull-down menu to configure the image quality of the current display. Measurement Window: This function allows users to set measurement window(s) for low light compensation.
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VIVOTEK The inclusive window refers to the “weighted window“; the exclusive window refers to the “ignored window.“ It adopts the weighted averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window.
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VIVOTEK ■ Gain control: Tune the slide bar to set the Gain Control to the best image quality. Higher gain control value will generate a certain amount of noises, and that the gain control, lighting levels, and picture performance are closely related.
VIVOTEK Privacy mask Click Privacy Mask to open the configuration page. On this page, you can block out certain sensitive zones to address privacy concerns. ■ To configure the privacy mask windows, follow the steps below: 1. Click New to add a new window. A text box will appear allowing you to enter a name for the mask.
VIVOTEK Pixel Calculator Click the Add button at the lower screen to create a pixel calculator window. Place your cursor on the window to move it to an area of your interest, and change the size of window to fit the area of interest.
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VIVOTEK Take the following into consideration when using this feature: 1. Operational requirement: Identify a human or a human face. 2. Why human face? There are less variances in the size of a face than that for limbs and body. Human face is normally 16cm wide.
VIVOTEK Media > Video Stream settings Please follow the steps below to set up those settings for an individual stream: 1. Select a stream to configure its viewing region. 2. Choose a proper Frame Size from the drop-down list according to the size of monitored device.
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VIVOTEK Click the stream item to display the detailed information. This Network Camera offers real-time H.265, H.264 and MJPEG compression standards (dual Codec) for real-time viewing. If the H.265 H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters for you to adjust the video performance: ■...
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VIVOTEK ■ Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality and for recognizing moving objects in the field of view. If the power line frequency is set to 50Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 15fps, 20fps, and 25fps.
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VIVOTEK Smart stream III ■ Dynamic Intra frame period High quality motion codecs, such as H.265 or H.264, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate. The encoding parameters are summarized and illustrated below. The I-frames are completely self- referential and they are largest in size.
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VIVOTEK With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features. ■ Smart FPS In a static scene, the algorithm puts old frames in queue when no motions occur in scene.
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VIVOTEK Smart codec effectively reduces the quality of the whole or the non-interested areas on a ■ screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas. Slide bar to the right - higher quality in the ROI...
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VIVOTEK As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
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VIVOTEK Bit rate control ■ Constrained bit rate: A complex scene generally produces a larger file size, meaning that higher bandwidth will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable...
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VIVOTEK Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent. You can also select Customize and manually enter a value.
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VIVOTEK If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.
VIVOTEK Media > Audio Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if mute mode is turned on, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page.
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VIVOTEK Audio clips ■ Output gain: Use the slide bar to change the audio output gains value. ■ Audio clip: When the camera's audio input is connected to a microphone, you can record a short period of audio recordings (1 to 10 seconds). You can also use the camera's embedded microphone to record an audio clip, if available.
VIVOTEK Media profiles You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, and Live view. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.
Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera. 1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation on page 21 for details.
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VIVOTEK Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer name and IP address.
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VIVOTEK NOTE: ► If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ► If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
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VIVOTEK 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ► How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
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VIVOTEK Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The ® browser should be Microsoft Internet Explorer 6.5, Mozilla Firefox 3.0 or above.
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VIVOTEK Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address 4.
VIVOTEK Network > Streaming protocols HTTP streaming To utilize HTTP authentication, make sure that you have set a password for the Network Camera first; please refer to Security > User account on page 114 for details. Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.
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VIVOTEK URL command -- http://<ip address>:<http port>/<access name for stream 1 ~ 4> For example, when the Access name for stream 2 is set to video1s2.mjpg: 1. Launch Mozilla Firefox or Netscape. 2. Type the above URL command in the address bar. Press Enter.
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VIVOTEK Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential digest risks of it being intercepted.
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VIVOTEK RTSP port /RTP port for video, audio/ RTCP port for video, audio ■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the port number is set to 554. ■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By default, the RTP port for video is set to 5556 and the RTP port for audio is set to 5558.
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Unrestricted in scope IMPORTANT: The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local network, you may need to open the associated TCP port on routers and firewall.
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VIVOTEK SIP is short for Session Initiation Protocol. If necessary, you can change the default port number, 5060, to one between 1025 and 65535. Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
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DDNS: Dynamic domain name service Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet.
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4. Select Enable DDNS and click Save to enable the setting. ■ CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
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VIVOTEK Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your router. If using DDNS, the user has to manually configure UPnP port forwarding.
VIVOTEK Network > QoS (Quality of Service) Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
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VIVOTEK QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.
VIVOTEK Network > SNMP (Simple Network Management Protocol) This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.
FTP function. You can disable the FTP server function when it is not in use. FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's Shepherd utility to upgrade the firmware via FTP server. By default, the FTP port is set to 21. It can also be assigned to another port number between 1025 and 65535.
VIVOTEK Bonjour To access the camera from a Mac computer, go to Safari, click on Bonjour and select the camera from a drop-down list. You can go to Safari > Preferences to enter your user name and password, and provide the root password the first time you access the camera.
VIVOTEK Security > User accounts This section explains how to enable password protection and create multiple accounts. Account management The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Account management window, please apply the password for the “root” account first.
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VIVOTEK Privilege management Digital Output & PTZ control: You can modify the management privilege as operators or viewers. Select or de-select the checkboxes, and then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page.
VIVOTEK Security > HTTPS (Hypertext Transfer Protocol over SSL) This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
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VIVOTEK 5. Click Save to preserve your configuration, and your current session with the camera will change to the encrypted connection. 6. If your web session does not automatically change to an encrypted HTTPS session, click Home to re- turn to the main page. Change the URL address from “http://” to “https://“ in the address bar and press Enter on your keyboard.
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VIVOTEK Create certificate request and install 1. Select the option from the Method pull-down menu. 2. Click Create certificate to proceed. 3. The following information will show up in a pop-up window after clicking Create. Then click Save to generate the certificate request.
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VIVOTEK 5. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services, that issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.
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VIVOTEK 7. Open a new edit, paste the certificate contents, and press ENTER at the end of the contents to add an empty line. 8. Convert file format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.
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VIVOTEK 9. Save the edit using the “.crt” extension, using a file name like “CAcert.crt.” 10. Return to the original firmware session, use the Browse button to locate the crt certificate file, and click Upload to enable the certification. User's Manual - 121...
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VIVOTEK Note that a 11. When the certifice file is successfully loaded, its status will be stated as Active. certificate must have been created and installed before you can click on the “Save" button for the configuration to take effect.
VIVOTEK Security > Access List This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream #1, #2, and #3). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link (IE Explorer or QuickTime Player).
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VIVOTEK ■ Disconnect: If you want to break off the current connections, please select them and click this button. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explorer or QuickTime Player).
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VIVOTEK Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List. The routing prefix is written in CIDR (Classless Inter-Domain Routing) notation. For example: accesses from IP address 192.168.2.x will be bolcked.
Authentication server (usually a RADIUS server): Checks the client certificate and decides whether to accept the end user’s access request. ■ VIVOTEK Network Cameras support two types of EAP methods to perform authentication: EAP-PEAP and EAP-TLS. Please follow the steps below to enable 802.1x settings: 1.
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VIVOTEK 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE: ► The authentication process for 802.1x: 1. The Certificate Authority (CA) provides the required signed certificates to the Network Camera (the supplicant) and the RADIUS Server (the authentication server).
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VIVOTEK Security > Miscellaneous The embedded TrendMicro utitlity provides the protection against Cross-Site Request Forgery. Cross-site request forgery is also known as one-click attack or session riding and is abbreviated as CSRF. CSRF is a type of malicious exploit of a website, in this case, the camera.
VIVOTEK PTZ > PTZ settings This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation. The fisheye PTZ function allows users to move among regional views for close-up viewing. The PTZ view takes effect when the current field of view is not the round-shape original view or the panoramic view.
VIVOTEK PTZ Settings Zoom Out Zoom In Preset positions and rotation settings In the PTZ settings page, you can create preset positions in the hemisphere covered by the fisheye lens. A total of 20 preset positions can be configured. Please follow the steps below to configure preset positions and arrange them in a rotational tour through different positions.
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VIVOTEK 2. Adjust the shooting area to the desired position using the PTZ keypad, the FOV indicators, or mouse clicks on the live screen. To begin the mouse control, click on the two interactive windows. Due to the highly-sensitive mouse control, the PTZ control buttons can help fine-tune to an optimal location.
VIVOTEK Event > Event settings This section explains how to configure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
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VIVOTEK ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this checkbox to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first.
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VIVOTEK ■ Audio detection A preset threshold can be configured with an external microphone as the trigger to system event. The triggering condition can be an input exceeding or falling below a threshold. Audio detection can take place as a complement to motion detection or as a method to detect activities not covered by the camera's view.
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VIVOTEK ■ VADP It is presumed that you already uploaded and enabled the VADP modules before you can associatee VADP triggers with an Event setting. Click on the Set VADP Trigger button to open the VADP setup menu. The triggering conditions available with 3rd-party software modules known as VADP will be listed.
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VIVOTEK Once the triggers are configured, they will be listed under the VADP option. 3. Action Define the actions to be performed by the Network Camera when a trigger is activated. ■ Trigger digital output for seconds Select this option to turn on the digital output signals (via the DO connectors on the main assembly) when a trigger is activated.
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VIVOTEK ■ Play audio clip: A pre-loaded audio clip can be configured to be played when one triggering condition is met. For example, playing a warning message to deter an intruder. You should have recorded or uploaded an audio file in the Configuration > Media > Audio > Audio clips page.
VIVOTEK Add server Click Add server to unfold the server setting window. You can specify how the notification messages are delivered when a trigger is activated. A total of 5 server settings can be configured. There are four choices of server types available: Email, FTP, HTTP, and Network storage. Select the item to display the detailed configuration options.
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VIVOTEK To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings, then click Close to exit the Add server page.
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VIVOTEK ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. To verify if the FTP settings are correctly configured, click Test. The result will be shown in a pop-up window as shown below.
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VIVOTEK If key authentication is not preferred, you can specify a username and password in the section below. An RSA key fingerprint will look like this: da:47:93:b4:3a:90:5b:50:1f:20:a8:f9:b7:a1:d0:e1. Verify if this is the SFTP server you want to connect to. ■ Folder name Enter the folder where the media file will be placed.
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VIVOTEK Publickey mode: Selecting the Public key mode will bring up the Pairing mode options: Auto, Download, Upload. Auto Camera will generate a key pair and auto pair public key with the SFTP server. Download Camera will generate a key pair and download the public key for the user to upload it to the SFTP server.
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VIVOTEK Server type - HTTP Select to send the media files to an HTTP server when a trigger is activated. ■ Server name: Enter a name for the server setting. ■ URL: Enter the URL of the HTTP server. ■ User name: Enter the user name if necessary.
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VIVOTEK Network storage: Select to send the media files to a network storage location when a trigger is activated. Please refer to NAS server on page 164 for details. Click Save server to enable the settings, then click Close to exit the Add server page.
VIVOTEK Add media Add media Click to open the media setting window. You can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
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VIVOTEK ■ Add date and time suffix to the file name. Select this option to add a date/time suffix to the file name. For example: Snapshot_20200720_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings, then click Close to exit the Add media page.
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VIVOTEK ■ Maximum duration Specify the maximum recording duration in seconds. Up to 10 seconds of video can be recorded. For example, if pre-event recording is set to 5 seconds and the maximum duration is set to 10 seconds, the Network Camera continues to record for another 4 seconds after a trigger is activated.
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VIVOTEK ■ View: Click this button to open a file list window. This function is only for SD card and Network Storage. If you click View button of SD card, a Local storage page will pop up for you to manage recorded files on SD card.
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VIVOTEK Here is an example of the Event setting: When completed the settings with steps 1~3 to arrange Schedule, Trigger, and Action of an event, click Save event to enable the settings and click Close to exit the page. The following is an example of the Event setting page:...
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VIVOTEK When the Event Status is ON, once an event is triggered by motion detection, the Network Camera will automatically send snapshots via e-mail. status or click Delete to remove a If you want to stop the event trigger, you can click to turn it to previously-configured event setting.
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Please note that there is a limited number of customized scripts you can upload; if the current amount of customized scripts has reached the limit, an alert message will prompt. If you need more information, please contact VIVOTEK’s technical support. Click to upload a file...
VIVOTEK Applications > Motion detection The camera comes with a Smart Motion Detection utility as its pre-loaded VCA package. Please refer to its User Guide for more information: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf. Click on Configuration > Applications > Motion detection. The Smart Motion utility will be automatically started.
Intrusion detection, Loitering detection, Missing object detection, Unattended Object detection, Line Crossing detection, and Face detection. Please refer to Smart VCA’s user documentation for more information: http://download.vivotek. com/downloadfile/solutions/vadp/smart-vca-manual_en.pdf. Click on Configuration > Applications > Smart VCA. The Smart VCA utility will be automatically started.
VIVOTEK Applications > DI and DO Digital input: Select High or Low as the Normal status for the digital input. Connect the digital input pin of the Network Camera to an external device to detect the current connection status. Digital output: Select Grounded or Open to define the normal status for the digital output. Connect the digital output pin of the Network Camera to an external device to determine the current status.
VIVOTEK Applications > Tampering detection This section explains how to set up camera tamper detection. With tamper detection, the camera is capable of detecting incidents such as redirection, blocking or defocusing, or even spray paint. Please follow the steps below to set up the camera tamper detection function: 1.
VIVOTEK Applications > Audio detection Audio detection, along with video motion detection, is applicable in the following scenarios: 1. Detection of activities not covered by camera view, e.g., a loud input by gun shots or breaking a door/ window. 2. A usually noisy environment, such as a factory, suddenly becomes quiet due to a breakdown of machines.
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VIVOTEK You can use the Profile window to configure a different Audio detection setting. For example, a place can be noisy in the day time and become very quiet in the night. 1. Click on the Enable this profile checkbox. Once the Audio detection window is opened, the current sound input will be interactively indicated by a fluctuating yellow wave diagram.
VIVOTEK Applications > Shock detection The camera comes with a shock accelerometer. The shock sensor can detect impacts to the camera. For example, when a person deliberately tries to destroy the camera, the camera can report the event to the administrator.
VADP requirements. Please contact our technical support or the vendor of your 3rd-party module for the parameters contained within. • Users can also run VIVOTEK's VADP packages as a means to access updated functionality instead of replacing the entire firmware. •...
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VIVOTEK To start a module, select the checkcircle in front, and click the Start button. If you should need to remove a module, select the checkcircle in front and then click the Stop button. By then the module status will become OFF, and the X button will appear at the end of the row.
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VIVOTEK On the License page, register and activate the license for using VIVOTEK's VADP modules. You should acquire the license key elsewhere, and manually upload to the network camera. Follow the onscreen instruction on VIVOTEK's website for the registration procedure.
VIVOTEK Recording > Recording settings This section explains how to configure the recording settings for the Network Camera. Recording Settings NOTE: 1. Each Recording setting records a video stream from one channel, i.e., from a single lens module. 2. Please remember to format your SD card when used for the first time. Please refer to page 167 for detailed information.
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VIVOTEK ■ Recording name: Enter a name for the recording setting. ■ Enable this recording: Select this option to enable video recording. ■ With adaptive recording: Select this option will activate the frame rate control according to alarm trigger. The frame control means that when there is a triggered alarm/event, the frame rate will raise up to the value you’ve set...
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VIVOTEK Please follow steps 1~2 below to set up the recording: 1. Trigger Select a trigger source. ■ Schedule: The server will start to record files on the local storage or network attached storage (NAS). ■ Network fail: Since network fail, the server will start to record files onto the local storage (SD card).
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VIVOTEK 2. Click Test to check the setting. The result will be shown in the pop-up window. If successful, you will receive a test.txt file on the networked storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page.
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VIVOTEK ■ Enable cyclic recording: If you check this item, when the maximum capacity is reached, the oldest file will be overwritten by the latest one. Recording file management ■ Maximum duration: This determines the length of each recorded video, applicable from 1 to 60 minutes.
VIVOTEK Storage NOTE: • It is recommended to turn OFF the recording activity before you remove an SD card from the camera. • The lifespan of an SD card is limited. Regular replacement of the SD card can be necessary.
VIVOTEK SD card control ■ Enable cyclic storage: Check this item if you want to enable cyclic recording. When the maximum capacity is reached, the oldest file will be overwritten by the latest one. ■ Enable automatic disk cleanup: Check this item and enter the number of days you wish to retain a file.
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VIVOTEK 2. Click Test to check the setting. The result will be shown in the pop-up window. If successful, you will receive a test.txt file on the networked storage server. 3. Click Mount to complete the settings. NAS management ■ Minimum reserved storage space: The reserved space can be used as a safe buffer especially when the cyclic recording function is enabled, during the transaction stage when a storage space is full and the incoming streaming data is about to overwrite the previously saved videos.
VIVOTEK Storage > Content management This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data. If you do not select any criteria and click Search button, all recorded data will be listed in the Search Results column.
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VIVOTEK Search Results The following is an example of search results. There are four columns: Trigger time, Media type, Trigger type, and Locked. Click to sort the search results in either direction. Numbers of entries displayed on one page Click to open a live view ■...
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VIVOTEK ■ Lock/Unlock: Select the checkbox in front of a desired search result, then click this button. The selected items will become Locked, which will not be deleted during cyclic recording. You can click again to unlock the selections. For example:...
VIVOTEK Appendix URL Commands for the Network Camera 1. Overview For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface.
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Hyperlink of the logo http://www.vivot ek.com logo_powerbyvvtk_hidd <boolean> 0 => display the power by vivotek logo 1 => hide the power by vivotek logo custombutton_manualtr <boolean> Show or hide manual trigger (VI) igger_show button in homepage 0 -> Hidden 1 ->...
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VIVOTEK Technology License Notice AMR-NB Standard THIS PRODUCT IS LICENSED UNDER THE AMR-NB STANDARD PATENT LICENSE AGREEMENT. WITH RESPECT TO THE USE OF THIS PRODUCT, THE FOLLOWING LICENSORS’ PATENTS MAY APPLY: TELEFONAKIEBOLAGET ERICSSON AB: US PAT. 6192335; 6275798; 6029125; 6424938; 6058359. NOKIA CORPORATION: US PAT.
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VCCI Warning Liability VIVOTEK Inc. cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. VIVOTEK Inc. makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for any particular purpose.
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