Download
Share
Print this page
SATO ARGOX XM4-200 User Manual
  1. Manuals
  2. Brands
  3. SATO Manuals
  4. Printer
  5. Argox XM4-200
  6. User manual

SATO ARGOX XM4-200 User Manual

Hide thumbs Also See for ARGOX XM4-200:

Advertisement

Quick Links

Download this manual
Impressora Argox XM4-200
A Impressora Argox XM4-200 foi projetada para satisfazer a demanda do
cliente por uma impressora industrial inteligente. Grande tela colorida,
oferecendo interface de operação amigável e conveniente.
bztech.com.br

Advertisement

loading
Need help?

Need help?

Do you have a question about the ARGOX XM4-200 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for SATO ARGOX XM4-200

Summary of Contents for SATO ARGOX XM4-200

  • Page 1 Impressora Argox XM4-200 A Impressora Argox XM4-200 foi projetada para satisfazer a demanda do cliente por uma impressora industrial inteligente. Grande tela colorida, oferecendo interface de operação amigável e conveniente. bztech.com.br...
  • Page 2 XM4 Series Printer User Manual https://www.argox.com Version: 1.4...

  • Page 3: Liability Disclaimer

    XM4 Series Printer User Manual Liability Disclaimer Argox Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business...
  • Page 4 XM4 Series Printer User Manual This is a Grade A product. In living environment, the product may cause interference to radio communications. In this case, the user is encouraged to try to correct the interference by effective measures. Caution Ensure to connect the power cord of power adapter to a socket-outlet with earth connection.

  • Page 5: Table Of Contents

    XM4 Series Printer User Manual Contents Introduction ......................1 Features ....................... 1 Unpacking ....................2 Understand your printer ................3 1.3.1 Perspective view ................3 1.3.2 Back view ..................4 1.3.3 Interior view ................... 5 Printer control panel ................... 6 1.4.1 Status lights ..................
  • Page 6 XM4 Series Printer User Manual 3.7.3 Adjust Position of Label Sensor ............ 54 Communications ..................55 3.8.1 Interfaces and Requirements ............55 Driver installation ..................57 3.9.1 Installing a Plug and Play printer driver (for USB only) ....57 3.9.2 Installing a Printer Driver (for other interfaces except USB)..
  • Page 7 XM4 Series Printer User Manual 7.7.5 Ethernet ..................97...

  • Page 8: Introduction

    XM4 Series Printer User Manual 1 Introduction Thank you for purchasing an Argox XM4 Series industrial barcode printer. This manual provides information about how to set up and operate your printer, load media, ribbon and solve common problems. Illustrations are provided to help you quickly become familiar with the printer.

  • Page 9: Unpacking

    XM4 Series Printer User Manual 1.2 Unpacking Make sure all of the following items are included in your package. Printer Quick Installation 1” ID Core for Ribbon Guide High-speed Ribbon USB Cable AC Power Cord When you receive the printer, open the package immediately and inspect for shipping damage.

  • Page 10: Understand Your Printer

    XM4 Series Printer User Manual 1.3 Understand your printer 1.3.1 Perspective view Top Access Door LCD Panel FEED Button PAUSE Button CANCEL Button Front Access Door...

  • Page 11: Back View

    XM4 Series Printer User Manual 1.3.2 Back view Standard Ethernet USB Type A USB Type B RS232 Serial Power switch AC power socket Optional WIFI Parallel port GPIO...

  • Page 12: Interior View

    XM4 Series Printer User Manual 1.3.3 Interior view Internal Parts and Features Ribbon Supply Spindle Ribbon Pick-up Spindle Media Supply Spindle Feed Slot Rotate Head Latch Head latch Thermal Print Head Paper Roller Paper sensor Outside Media Guide...

  • Page 13: Printer Control Panel

    XM4 Series Printer User Manual 1.4 Printer control panel There are three lights on the front panel - READY, MEDIA and RIBBON. These indicators display operation status of the printer. Three Buttons – FEED, PAUSE, CANCEL can control printer simple function. 1.4.1 Status lights Status lights help you check printer’s condition.
  • Page 14 XM4 Series Printer User Manual LCD Display READY MEDIA RIBBON Description CUTTER Blinking ON Cutter has failed, or there is paper FAILED jam inside the cutter. MEMORY FULL Blinking ON Printer buffer is full caused by the loaded soft fonts, graphics or forms.

  • Page 15: Buttons

    XM4 Series Printer User Manual LCD Display READY MEDIA RIBBON Description MEDIA OUT Blinking Blinking Media is not installed or used up. Printer fails to detect the media gap. The media sensor is out of range during calibration. The label has run out.

  • Page 16: Get Started

    XM4 Series Printer User Manual 2 Get started This chapter describes how to set up your printer. 2.1 Attach the power cord 1. Ensure the power switch is set to the OFF position. 2. Place the printer within cable distance of the host and printer (using a USB or serial cable).

  • Page 17: Turn On/Off Your Printer

    XM4 Series Printer User Manual 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host and turn off the host before turning off the printer.

  • Page 18: Turn Off Your Printer

    XM4 Series Printer User Manual 2.2.2 Turn off your printer 1. Make sure READY、MEDIA、RIBBON stay solid blue before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position. Caution Do not turn off the printer during data transfer.

  • Page 19: Load Media

    XM4 Series Printer User Manual 2.3 Load media The XM4 Series printers offer three different loading modes: standard, peel-off, or with a cutter. ⚫ Standard mode allows you to collect each label freely. ⚫ Peel-off mode peels the liner away from the label as it is printed. After the label is removed, the next label is printed.

  • Page 20: Prepare Media

    XM4 Series Printer User Manual 2.3.1 Prepare media The media roll can be loaded into the printer in the same manner for both inside and outside wound media. In case the media roll is dirty during shipping, handling, or storage, remove the outer length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller.

  • Page 21: Placing Media Roll

    XM4 Series Printer User Manual 2.3.2 Placing media roll Load Media In Standard Mode Lift the top cover to expose the media compartment. Door Insert the media roll into the media supply spindle and slide the media guide inward. Media Guide Media Supply Spindle...
  • Page 22 XM4 Series Printer User Manual 3. Rotate the head latch counterclockwise and open the outside media guide counterclockwise for media loading. Head Latch Outside Media Guide 4. The label must face up as the media passes through the printhead module. Thread the media under the 'media guide' and through two rings until it locks in place at the 'Outside Media Guide'.
  • Page 23 XM4 Series Printer User Manual 5. Return the outside media guide and hook the head latch. Print Head Module Paper Sensor Head Latch Guide Module Media Guide Roller Outside Media Guide Two Ring 6. Close the top cover. 7. Press the FEED button if the printer is already on. ote Make sure the label length of the die-cut media is at least 25 mm (1") or longer for direct thermal printing...
  • Page 24 XM4 Series Printer User Manual Load Media in Peel Off Mode Steps 1 to 3 are the similar to “Standard Mode”. 1. Lift the top cover to expose the media compartment. 2. Load a roll of media into the media supply spindle and slide the media guide inward.
  • Page 25 XM4 Series Printer User Manual 6. Push down the peel-off mechanism release lever and guide the media liner behind the dispenser (peeler) module. Media Peel Lever 7. Close the dispenser (peeler) module using the peel-off mechanism release lever. Return the outside media guide and hook the head latch. Head latch Outside media guide (Dispenser) peeler lever...
  • Page 26 XM4 Series Printer User Manual 8. Close the top cover and turn on the printer or, press the FEED button if the printer is already on. Press the FEED button With printer on Important After the media is loaded, please perform media calibration to calibrate the label sensor before printing.
  • Page 27 XM4 Series Printer User Manual Load Media in Rotary Cutter Mode Steps 1 to 3 are the similar to “Standard Mode”. 1. Lift the top cover to expose the media compartment. 2. Load a roll of media into the media supply spindle and slide the media guide inward.
  • Page 28 XM4 Series Printer User Manual 5. Return the outside media guide and hook the head latch. Head Latch Outside Media Guide 6. Close the top cover and turn on the printer or, press the FEED button if the printer is already on. The printer will then feed the labels through the cutter automatically.
  • Page 29 XM4 Series Printer User Manual Load Media in Guillotine Cutter Mode Steps 1 to 3 are the similar to “Standard Mode”. 1. Lift the top cover to expose the media compartment. 2. Load a roll of media into the media supply spindle and slide the media guide inward.
  • Page 30 XM4 Series Printer User Manual 5. Retract the guillotine cutter, retract the outside media guide, and hook the head latch. Head Latch Outside Media Guide 6. Close the top cover and turn on the printer or, press the FEED button if the printer is already on.

  • Page 31: Media Types

    XM4 Series Printer User Manual 2.3.3 Media types Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Looks Like Description Non-Continuous Non-continuous media is the typical media for Media bar code printing.
  • Page 32 XM4 Series Printer User Manual Media Type Looks Like Description Continuous Continuous media does not have gaps, holes, Media notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels. Mostly it is used for direct thermal printing.

  • Page 33: Load Ribbon

    XM4 Series Printer User Manual 2.4 Load Ribbon The following steps only apply to thermal transfer printing mode. Direct thermal does not need ribbon to be installed. XM4 Series printers apply to both Inside wound ribbon and Outside wound ribbon. Printers can switch automatically.

  • Page 34: Placing Ribbon Roll

    XM4 Series Printer User Manual 2.4.1 Placing Ribbon Roll 1. Lift the top cover to expose the media compartment. Door 2. Rotate the head latch counterclockwise. Head latch...
  • Page 35 XM4 Series Printer User Manual 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Load the ribbon roll onto the ribbon supply spindle. Ribbon Supply Spindle 4. Thread the ribbon through the print head module. Place the edge of the ribbon on the bare core and wind a little onto the core.
  • Page 36 XM4 Series Printer User Manual 5. Slide the core onto the ribbon pick-up spindle. Rotate the spindle to ensure that the ribbon is wound tightly. Ribbon Pick-up spindle 6. Close the top cover and turn on the printer.

  • Page 37: Printer Operation

    XM4 Series Printer User Manual 3 Printer operation This chapter provides more specific information about printer operation. 3.1 Front Panel Change settings using panel buttons: Button Function Menu key (PAUSE) Press and hold for 2 seconds to enter menu setting mode. Back key (FEED) Return to the top level of the setup page or exit the menu setup mode.

  • Page 38: Lcd Function Setting Procedure

    XM4 Series Printer User Manual 3.2 LCD Function Setting Procedure The following procedure is an example of setting procedure to direct thermal printing mode: READY (203, AUTO) Long press PAUSE buttons. Then release the buttons to enter menu settings. PRINT MODE THERM.

  • Page 39: Control / Navigation Buttons

    XM4 Series Printer User Manual 3.3 Control / Navigation Buttons This section of the manual provides information on the control and navigation buttons located on the printer’s control panel. The diagram on this page shows the location and function of each button. CANCEL PAUSE FEED...

  • Page 40: Printer Setup Menu

    XM4 Series Printer User Manual 3.4 Printer Setup Menu There are four main setup options in the printer setup menu, Setting, System, Test, and Interface. On the printer setup menu screen, press the navigation button on the control panel to navigate to the option to be set, which will appear in orange. After that, press the button below Enter shown on the screen to enter the setup sub-menu.

  • Page 41: Settings

    XM4 Series Printer User Manual ➢ Test Item No. Sub Item Test Print Self Test Media Calibration Cut Action ➢ Interface Item No. Sub Item Interface COM RS-232 BAUD RATE PARITY(RS232) LENGTH(RS232) 3.4.1 Settings The following detailed settings of the printer are Print and Advance. ➢...
  • Page 42 XM4 Series Printer User Manual Item No. Sub Item Value Enter key Select Key Back Key SPEED Enter/Right Up/Down Back/Left 2 ~ 12 IPS(XM4-250) Enter/Right Left/Right Back 2 ~ 12 IPS(XM4-350) Factory Default: 6 IPS (XM4-250) / 5 IPS (XM4-350) DARKNESS(0-30) Enter/Right Up/Down Back/Left...
  • Page 43 XM4 Series Printer User Manual Item No. Sub Item Value Enter key Select Key Back Key PEELER INSTALLED Enter/Right Up/Down Back/Left Enter Enter Back Factory Default: NO ➢ Advance Item No. Sub Item Value Enter key Select Key Back Key Setting Enter/Right Up/Down Back/Left...
  • Page 44 XM4 Series Printer User Manual CONTROL CODE SET Enter/Right Up/Down Back/Left STANDARD ALTERNATIVE 1 Enter/Right Left/Right Back ALTERNATIVE 2 ALTERNATIVE 3 Factory Default: STANDARD Remark: Available in only PPLA printer language. Restart printer after changing the settings. STANDALINE MODE Enter/Right Up/Down Back/Left Factory Default: NO Remark: Available in only PPLB printer language.

  • Page 45: System

    XM4 Series Printer User Manual 3.4.2 System The following detailed settings of the printer are Language, Clear Flash, Setting Priority, Standby, Emulation, Buzzer, and Load Default. ➢ Language Item No. Sub Item Value Enter key Select Key Back Key System Enter/Right Up/Down Back/Left Language...
  • Page 46 XM4 Series Printer User Manual DISABLE 1 MINUTE 2 MINUTE 5 MINUTE Enter/Right Left/Right Back 10 MINUTE 20 MINUTE 30 MINUTE Factory Default: DISABLE EMULATION Enter/Right Up/Down Back/Left AUTO PPLA Enter/Right Left/Right Back PPLB PPLZ Factory Default: AUTO Remark: Restart printer after changing the setting. BUZZER Enter/Right Up/Down Back/Left...

  • Page 47: Test

    XM4 Series Printer User Manual 3.4.3 Test The following detailed settings of the printer are Print Self Test, Media Calibration, and Cut Action. Item No. Sub Item Value Enter key Select Key Back Key Test Enter/Right Up/Down Back/Left Print Self Test Enter Back Media Calibration...

  • Page 48: Interface

    XM4 Series Printer User Manual 3.4.4 Interface The following detailed settings of the printer are COM RS-232, LAN, WLAN, Bluetooth. Item No. Sub Item Value Enter key Select Key Back Key Interface Enter/Right Up/Down Back/Left COM RS-232 Enter/Right Up/Down Back/Left BAUD RATE Enter/Right Up/Down Back/Left...
  • Page 49 XM4 Series Printer User Manual Enter/Right Up/Down Back/Left Remarks: ➢ DHCP Range: Disable / Enable If printer has been connected to a router, IP address will be assigned automatically by DHCP server after power on. If printer is not connected to a router, with DHCP disabled, settings of IP ADDRESS, SUBNET MASK, and DEFAULT GATEWAY settings will be available on LCD.

  • Page 50: Printing Media Calibration & Configuration

    XM4 Series Printer User Manual Printing Media Calibration & Configuration Before calibration, be sure media and ribbon (for thermal transfer printing) have been loaded correctly. The label sensor needs to locate properly to index labels’ gaps/ notches/ holes. After the media is loaded, please perform media calibration to calibrate the label sensor in advance.
  • Page 51 XM4 Series Printer User Manual After printing the self-test page, you can view the printer's configuration settings. The self-test page provides valuable information about the printer's current setup, allowing you to verify and ensure that the printer is functioning correctly and set up to meet your specific needs.
  • Page 52 XM4 Series Printer User Manual 14. Lab Len (Top to Top) For non-continuous media, it is the length between the tops of two labels. 15. Speed The speed of printing. The unit is inch per second (ips). 16. Darkness The current darkness. 17.
  • Page 53 XM4 Series Printer User Manual 24. Backfeed Enabled/Disabled Enable or disable backfeed during the printing process. When it is enabled, the printer moves the paper forward in a predefined length 1 second after printing, and pulls the paper back in a predefined length once the printing begins again.
  • Page 54 XM4 Series Printer User Manual 37. Socket Port The socket number of the printer. 38. IPv6 Mode It determines how you get the IPv6 address of your printer. There are three modes: MANUAL, DHCPv6 or AUTO. 39. IPv6 Type It is the IPv6 address type of your printer. There are four types: NONE, NORMAL, EUI and ANY.
  • Page 55 XM4 Series Printer User Manual 52. See-Through Sensor Offset For developers to debug. Note: The patterns displayed in items 45 to 52 are as shown in the schematic below: 53. Font Image You can use them as the reference to check your label font. Note: The patterns displayed in items 45 to 52 are as shown in the schematic below:...
  • Page 56 XM4 Series Printer User Manual If your printer has a Wi-Fi module, your PPLB configuration label will contain the following entries: 1. FW Version WLAN board firmware version. 2. Date WLAN board firmware version date. 3. IP Address The IP address of your printer. When DHCP is enabled, it shows the automatically assigned IP address;...
  • Page 57 XM4 Series Printer User Manual 10. SSID Short for service set identifier. It is the name of a wireless local area network. 11. Mode There are ad-hoc and infrastructure mode. Refer to Print Tool Network type description from Technical manual. 12.

  • Page 58: Resetting To Factory Defaults

    XM4 Series Printer User Manual Resetting to Factory Defaults Be cautioned that this will reset all printer settings back to defaults; if possible, print the configuration label in advance before reset. All settings stored in FLASH memory are retained even after turning off the printer. To reset the printer to factory default settings: 1.

  • Page 59: Media Sensing

    XM4 Series Printer User Manual 3.7 Media sensing The printer offers two types of media sensors: transmissive sensor and reflective one. They are used for detecting specific media types. Both sensor types are installed together as a movable module. 3.7.1 Transmissive sensor The transmissive sensor is used for detecting gaps across the entire width of the label.

  • Page 60: Reflective Sensor

    XM4 Series Printer User Manual 3.7.2 Reflective sensor The reflective sensor detects gaps, notches and black marks. Multi Columns Notch Black Mark Flip the media so the black-mark side is facing down to align with the sensor.

  • Page 61: Adjust Position Of Label Sensor

    XM4 Series Printer User Manual 3.7.3 Adjust Position of Label Sensor Function of the label sensor is to detect the gap, notch, or holes of labels, to help the printer for accurate print positions and label length. For labels with gaps, label sensor can be positioned wherever media locates.

  • Page 62: Communications

    XM4 Series Printer User Manual 3.8 Communications 3.8.1 Interfaces and Requirements This printer comes with USB type A and type B interface, a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a standard Centronics parallel interface (optional), and a GPIO interface(optional). ...
  • Page 63 XM4 Series Printer User Manual  General-purpose input/output (GPIO) The pins depend on the application and the signal is user selectable. The function is diversity. For general-purpose I/O, signals programmed as inputs can cause CPU to interrupt. For more information, contact your local dealer. ...

  • Page 64: Driver Installation

    XM4 Series Printer User Manual 3.9 Driver installation The printer driver is compatible with Windows Vista/7/8/10, Linux, macOS, and Raspberry Pi. You can use it to print to any popular software application, including Argox Bartender UL label editing software or MS Word, etc., on these operating systems.
  • Page 65 XM4 Series Printer User Manual 3. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". 4. Assign the directory to keep Seagull driver and click "Next".
  • Page 66 XM4 Series Printer User Manual 5. Click "Finish". 6. Select Install printer drivers and click "Next".
  • Page 67 7. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”. Then, click “Next.” 8. Enter the printer’s name (i.e. Argox XM4-200 PPLB) and select "do not share this printer”, and click "Next".
  • Page 68 XM4 Series Printer User Manual 9. Check all the data on the showing screen; if it is correct, click "Finish". 10. Then the related files have been copied to your system, click "Finish". 11. After driver installation is complete, click "Close". The driver should now be installed.

  • Page 69: Installing A Printer Driver (For Other Interfaces Except Usb)

    XM4 Series Printer User Manual 3.9.2 Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to the printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.
  • Page 70 XM4 Series Printer User Manual 4. Click "Finish". 5. Select Install printer drivers and click "Next".
  • Page 71 XM4 Series Printer User Manual 6. Make sure the printer is connected to a PC, select “Other”, and click “Next”. 7. Select a model and emulation - the following examples are based on the model: XM4-200 PPLB.
  • Page 72 XM4 Series Printer User Manual 8. Select the port of the printer and click "Next". 9. Enter the printer’s name (i.e. Argox XM4-200 PPLB) and select "do not share this printer”, and click "Next".
  • Page 73 XM4 Series Printer User Manual 10. Check all the data on the showing screen, if it is correct, click "Finish". 11. After the related files have been copied to your system, click "Finish". 12. After driver installation is complete, click "Close". The driver should now be installed.

  • Page 74: Configuration On Web Setting Tool

    XM4 Series Printer User Manual 4 Configuration on Web Setting Tool Before doing settings for your printer, be sure that you have a LAN cable. The cable is connected to the LAN connector of your printer. The LAN connector is an 8-PIN RJ45 type modular connector.

  • Page 75: Getting The Ip Address Of The Printer

    XM4 Series Printer User Manual 4.3 Getting the IP address of the printer You can have the printer run a self test to print a configuration label, which helps you get the IP address of your printer connected to the LAN hub. 1.
  • Page 76 XM4 Series Printer User Manual When the connection is successful, the Login page will be displayed. Input the user name and password to log in to the web setting tool. The default user name and the default password are given below: Default user name: admin Default password: admin The default password can be changed in the "Device Setting \ Change Login...

  • Page 77: Maintenance

    XM4 Series Printer User Manual 5 Maintenance Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.) Clean the print head. If the problem persists, replace the print head. For unstable ribbon roll rotation, check the label path and make sure the head latch is securely closed.

  • Page 78: Cleaning

    XM4 Series Printer User Manual 5.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Warning Always turn off the printer before cleaning. 5.1.1 Printhead It is essential to keep printhead clean if you want the best print quality.

  • Page 79: Platen Roller

    XM4 Series Printer User Manual 5.1.2 Platen Roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2.
  • Page 80 XM4 Series Printer User Manual Adjust Spring pressure pad Step.1 Please use either tool to switch the pressure level. Step.2 Move the pad in one of the 3 positions. Among Position 1, Position 2 and Position 3, Position 3 is the thickest. If you want more pressure, move pad to position 3.

  • Page 81: Ribbon Tension Adjustment

    XM4 Series Printer User Manual Clockwise (+ pressure) Counter-clockwise (- pressure) Repeat the same process until the printing quality is well balanced on both ends of the label. Once the desired quality has been reached, please make note on the new setting of Adjust Spring pressure pad, printer head rack position and the type number of ribbon used in this printing task for future reference.
  • Page 82 XM4 Series Printer User Manual Too much tension at ribbon supply may result in ribbon not moving smoothly. Once it happens, rotate counterclockwise control knob of ribbon supply, to reduce ribbon tension to balance the tension. ⚫ Rotate control knob counterclockwise to reduce ribbon tension. [Remark]: The ribbon shaft has its user-friendly feature to allow users to adjust the tension of ribbon shaft by rotating the knob.

  • Page 83: Printing Wrinkle Adjustment

    XM4 Series Printer User Manual 5.2.3 Printing Wrinkle Adjustment During printing, ribbon may wrinkle and cause abnormal printing quality. The following describes how to solve ribbon wrinkle accordingly. Once the printouts as above appear, the possible cause may be the unequal positions of Ribbon Bracket, which needs to be adjusted properly to make its heights equally the same at both sides.
  • Page 84 XM4 Series Printer User Manual 3. Alternatively, please reduce the occurrence of ribbon wrinkles through the ribbon wrinkle adjustment mechanism on both ends. For Ribbon Rewind For Ribbon Supply 4. Also alternatively, if you need to print smaller media, you can use the latch for the TPH of the printer to secure the small-sized media to prevent printing wrinkles during printing.

  • Page 85: Small-Size Media Offset Adjustment

    XM4 Series Printer User Manual If the test print appears as Figure B, remain the screw at the left of Ribbon Bracket fixed, and then loose the screw at the right, and gradually fine-tune upward, until the print quality gets improved. 5.2.4 Small-size Media Offset Adjustment Note: If your labels do not tend to distort or snake easily, you may not need to adjust the media guide and the ring adjuster.
  • Page 86 XM4 Series Printer User Manual 2. Thread the labels to be printed between the upper and lower shaft adjusters. After threading between the shaft adjusters, gently lower the damper. Shaft Adjusters 3. Gently thread the labels to be printed under the black media sensor and push them inwards.
  • Page 87 XM4 Series Printer User Manual 5. Use your fingers to gently push the ring adjuster against the side of the labels. After ensuring the labels do not slip, fasten the ring adjuster onto the upper shaft adjuster. Fasten onto the upper shaft adjuster Ring Adjuster Print a test page and check the print quality.

  • Page 88: Rtc Battery Replacement

    XM4 Series Printer User Manual 5.3 RTC Battery Replacement RTC stands for real-time clock. It is a battery powered clock that keep track of the current date and time. If your printer has a built-in RTC, you’ll find the RTC battery on the main board.

  • Page 89: Troubleshooting

    XM4 Series Printer User Manual 6 Troubleshooting This chapter provides the information about printer problems and solutions. 6.1 Printer issues The printer won’t turn on. Did you attach the AC power cord? Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices.

  • Page 90: Media Issues

    XM4 Series Printer User Manual 6.2 Media issues The media is out. Load a new media roll. The paper is jammed. Open the printer and clear the jammed paper. Make sure the paper is held properly by the Media Guides. The printing position is not correct.

  • Page 91: Ribbon Issues

    XM4 Series Printer User Manual 6.3 Ribbon issues The ribbon is out. Load a new ribbon roll. The ribbon is broken. Check the print darkness and adjust it if it is too high, and take the following steps to fix the broken ribbon: Unload the ribbon supply roll and take-up roll from the printer.

  • Page 92: Other Issues

    XM4 Series Printer User Manual 6.4 Other issues There are broken lines in the printed label. The printhead is dirty. Clean the printhead. The printhead temperature is extremely high. The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down.

  • Page 93: Specifications

    XM4 Series Printer User Manual 7 Specifications This chapter provides specifications for the printer. 7.1 Printer Printing Method Direct Thermal/Thermal Transfer Printing Resolution 203 dpi (8 dots/mm) Printing Speed Max. 12ips (304.8mm/s) Printing Length 200” (2540mm) Printing Width Max 4.09” (104mm) Memory 128MB DRAM, 128MB Flash CPU Type...

  • Page 94: Media & Ribbon

    XM4 Series Printer User Manual 7.2 Media & Ribbon Properties Description Media Size Max. width: 4.4” (112mm) Min. width: 1” (25.4 mm) Thickness: 0.0025” ~ 0.01” (0.0635mm ~ 0.254mm) 3” (76mm) ID core → 8” (203mm) OD 1.5” (38mm) ID core → 6” (152.4mm) OD Min.

  • Page 95: Physical Dimension

    XM4 Series Printer User Manual 7.4 Physical dimension Dimension Size and Weight Size W 250mm x H 260mm x L 390 mm Weight 13 kg (28.66lbs) Note The specifications may be changed at any time without prior notice. For more information about the new specifications, visit Argox website or contact your dealer.
  • Page 96 XM4 Series Printer User Manual Programming Language PPLA MaxiCode, PDF417, Data Matrix (ECC 200 only), QR 2D Barcodes code, Composite Codes, Aztec Printer Programming Language PPLB Programming Language PPLB Internal fonts 5 fonts with different point size 8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737, 851, 869, 1252, 1250, Symbol sets 1251, 1253, 1254, 1255...
  • Page 97 XM4 Series Printer User Manual Printer Programming Language PPLZ Programming Language PPLZ 8 (A~H) fonts with different point size. 8 AGFA fonts: 7 (P~V) fonts with fixed different point size Internal fonts (not scalable) 1 (0) font with scaling point size. USA1, USA2, UK, HOLLAND, DENMARK/NORWAY, SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY, Symbol sets...

  • Page 98: Wireless Lan (Optional)

    XM4 Series Printer User Manual 7.6 Wireless LAN (Optional) Properties Wireless LAN I/F Hardware Protocol IEEE 802.11 b/g/n Enabled Device WIRELESS PRINTER Operating Temperature -20°C ~ +85°C Destination Europe Frequency 2412 ~ 2462 MHz 2412 ~ 2472 MHz (Center Channel) Channel 1 ~ 11 ch 1 ~ 13 ch...
  • Page 99 XM4 Series Printer User Manual Properties Wireless LAN I/F 802.11g Max +17 dBm 802.11n Max +17 dBm Software Connection mode Infrastructure, Adhoc Default IP Address 192.168.1.1 Default Subnet Mask 255.255.0.0 Default ESSID WIRELESS PRINTER Security IEEE 802.11i Cryptograph WEP 128 bit, TKIP (WPA), AES (WPA2) Authorizatio Open Key (for WEP), PSK Protocol (*)

  • Page 100: Interfaces

    XM4 Series Printer User Manual 7.7 Interfaces This section provides information about IO port specifications for the printer. 7.7.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices. The figure below shows their pinouts. Type A Type B Signal...

  • Page 101: Rs-232C

    XM4 Series Printer User Manual 7.7.2 RS-232C The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout. Signal Description No Function Transmit Receive No Function Ground No Function Clear to Send Request to Send...

  • Page 102: Centronics

    XM4 Series Printer User Manual 7.7.3 Centronics The 36-pin Centronics on the printer uses parallel communication, and complies with IEEE 1284 compatibility mode (also called SPP, Standard Parallel Port). The figure below shows its pinout. Signal Signal Signal Signal Direction Direction To Printer /STROBE...

  • Page 103: Gpio

    XM4 Series Printer User Manual 7.7.4 GPIO The input and output definitions are shown below. Initialize: (1) During initialize process, please set all of output port to high for status clear, it mean all of outputs are active low. (2) The active level may need to be customized. (3) The input normal state (idle) is high level, so all of the inputs are also active low.
  • Page 104 XM4 Series Printer User Manual 7.7.5 Ethernet The Ethernet uses RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout. 1 2 3 4 5 6 7 8 Signal Transmit+ Transmit- Receive+ Reserved Reserved Receive- Reserved Reserved...

This manual is also suitable for:

Argox xm4 seriesArgox xm4-250Argox xm4-350Argox xm4-200 pplb