DataLocker IronKey EMS H350 Enterprise User Manual

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DATALOCKER H300/H350 ENTERPRISE
ENCRYPTED EXTERNAL HARD DRIVE
User Guide

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Summary of Contents for DataLocker IronKey EMS H350 Enterprise

  • Page 1 DATALOCKER H300/H350 ENTERPRISE ENCRYPTED EXTERNAL HARD DRIVE User Guide...
  • Page 2 © 2016 DataLocker Inc. All rights reserved. NOTE: DataLocker is not liable for technical or editorial errors and/or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing or use of this material. The information provided herein is subject to change without notice.
  • Page 3: Table Of Contents

    Managing passwords Accessing my secure files Updating my device Reformatting my device Using my device on Linux Finding information about my device Using on-board applications Managing my online account settings Where can I get Help? DataLocker H300/H350 Enterprise User Guide...
  • Page 4: Quick Start

    PRIVATE USB (Fichiers sécurisés). Ils seront automatiquement cryptés. Certains systèmes Windows vous invitent à redémarrer la première fois que vous branchez votre périphérique. Vous pouvez fermer cette invite en toute sécurité sans redémarrer, aucun nouveau pilote ou logiciel n’est installé. DataLocker H300/H350 Enterprise User Guide...
  • Page 5: Kurzanleitung

    USB” y estos se cifrarán de forma automática. Algunos sistemas Windows le solicitarán que reinicie el sistema tras conectar el dispositivo por primera vez. Puede cerrar este mensaje con seguridad sin reiniciar el equipo, no se instalarán drivers ni software nuevo. DataLocker H300/H350 Enterprise User Guide...
  • Page 6: クイックスタート

    장치 설정이 완료되면 중요한 파일을 ‘PRIVATE USB’ 드라이브로 이동할 수 있습니다 . 이동한 파일은 자동으로 암호화됩니다 . 일부 Windows 시스템에서는 장치를 처음으로 꽂으면 다시 시작하라는 메시지를 표시합니다 . 다시 시작하지 않고 메시지를 닫아도 안전합니다 . 새로운 드라이버나 소프트웨어가 설치되지 않습니다 . DataLocker H300/H350 Enterprise User Guide...
  • Page 7: 快速入门

    Windows 與 Mac 設定 (支援系統為:Windows XP、 Vista、 7、 8、 8.1、 10 或 Mac OS X 10.6 以上版本) 將裝置連接到您的電腦 USB 連接埠。 當裝置設定視窗出現時,請依照畫面上指示操作。 若此視窗並未出現,請手動開啟: > > > • Windows: 開始 我的電腦 Unlocker Unlocker.exe • Mac:Finder > Unlocker > Unlocker 當裝置設定完成時,即可將您的重要檔案移至 「安全檔案」裝置,接著這些檔案就會自動加密。 部分 Windows 系統會在您第一次連接裝置後,提示您重新啟動電腦。您可以放心關閉此提示且無需重新啟動,因為 系統並無安裝任何新的驅動程式或軟體。 DataLocker H300/H350 Enterprise User Guide...
  • Page 8: About My Device

    Once you set up your device, you will be connected to IronKey EMS, the Cloud or On-Prem server by DataLocker that manages your organization’s devices. Device applications and features are configured by the System Administrator. Some settings that are described in this guide may not be available to you if the administrator has not enabled them for your device.
  • Page 9: What Systems Can I Use It On

    Mode if you suspect the host computer is infected. Simple Device Management Your device includes the DataLocker Control Panel, a program for accessing your files, managing your device and editing your preferences, changing your device password, and safely locking your device. Enterprise device users can also access their online account (if applicable) and admin users can open the Admin Console from the Control Panel.
  • Page 10: Product Specifications

    PRODUCT SPECIFICATIONS For further details about your device, see the Device Info page in the DataLocker Control Panel. See “To view device information” on page 20. Table 1: H300 and H350 Device Specifications...
  • Page 11: Recommended Best Practices

    Windows Vista • Mac OS X (10.6 or higher) • Linux (2.6 or higher, x86) Accessibility DataLocker Control Panel is designed to be Section 508 compliant. Users with disabilities have keyboard navigation and screen reader support. Warranty 5 Years Limited Designed and assembled in the U.S.A.
  • Page 12 ABOUT MY DEVICE Recommended best practices Never unplug the device when the LED is on. Never share your device password. Perform a computer anti-virus scan before setting up the device. DataLocker H300/H350 Enterprise User Guide...
  • Page 13: Using My Device

    When the initialization is complete, the DataLocker Control Panel appears. Your device is now ready to protect your data and can be used on a Windows, Mac or Linux computer. Some policies set by the administrator may restrict use of the device to systems running only Windows and Mac.
  • Page 14: Unlocking And Locking The Device

    When working in this mode, the DataLocker Control Panel will display the text “Read-Only Mode”. In this mode, you cannot perform any operations that involve modifying files on the device. For example, you cannot reformat the device, restore applications or edit the Applications list, or edit files on the drive.
  • Page 15 System Admin re-enables the device. To set a device to automatically lock Unlock your device and in the DataLocker Control Panel, click the Settings button on the menu bar. Click Preferences in the left sidebar.
  • Page 16: Managing Passwords

    English. To type a password using the Virtual Keyboard (Windows only) Open the Virtual Keyboard by doing one of the following actions: • In a password field, click the Virtual Keyboard icon DataLocker H300/H350 Enterprise User Guide...
  • Page 17: Accessing My Secure Files

    After unlocking the device, you can access your secure files. Files are automatically encrypted and decrypted when you save or open a file on the drive. This technology gives you the convenience of working as you normally would with a regular hard drive, while providing strong, “always-on” security. DataLocker H300/H350 Enterprise User Guide...
  • Page 18: Updating My Device

    • To save a file, drag the file from your computer to the PRIVATE USB drive. Tip: You can also access your files by right-clicking the DataLocker icon in the Windows taskbar and clicking Secure Files. UPDATING MY DEVICE You can securely update software and firmware on your device through signed updates that are verified in hardware.
  • Page 19 • Some distributions do not mount automatically and require the following command to be run: mount /dev/<name of the device> /media/<mounted device name> • The name of the mounted device varies depending on the distribution. The names of the devices can be discovered by running: unlocker.exe --show Permissions DataLocker H300/H350 Enterprise User Guide...
  • Page 20: Finding Information About My Device

    FINDING INFORMATION ABOUT MY DEVICE Use the Capacity Meter, located at the bottom right of the DataLocker Control Panel, to see how much storage space is still available on your device. The green bar graph represents how full the device is (for example, the meter will be totally green when the device is full).
  • Page 21 You can restore on-board applications installed by IronKey EMS if they are ever erased or become corrupt (Windows only). Unlock your device, and click the Settings button on the menu bar of the DataLocker Control Panel. Click Tools in the left sidebar. Under Device Health, click Restore Onboard Apps. DataLocker H300/H350 Enterprise User Guide...
  • Page 22: Managing My Online Account Settings

    Secret Question responses that you provided during the setup of your online account. You can also edit time zone data. Note: You cannot update email addresses in your online profile unless you are a System Administrator. DataLocker H300/H350 Enterprise User Guide...
  • Page 23: Where Can I Get Help

    WHERE CAN I GET HELP? The following resources provide more information about DataLocker products. Please contact your Help desk or System Administrator if you have further questions. • support.datalocker.com—Support information, knowledge base and video tutorials • support@datalocker.com—Product feedback and feature requests •...

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