DataLocker DL3 User Manual
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DataLocker DL3 User Manual

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DataLocker DL3 User Guide
version 3.35
DataLocker Inc.
August, 2018
DL3/DL3 FE
1

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  • Page 1 DataLocker DL3 User Guide version 3.35 DataLocker Inc. August, 2018 DL3/DL3 FE...

  • Page 2: Table Of Contents

    Formatting Your DL3 On Windows ........

  • Page 3: At A Glance

    DataLocker DL3 and all of its features. About the DL3 The DataLocker DL3 has a minimum power requirement of 5 Volts and 1A of current that is drawn from the USB port. The DataLocker DL3 utilizes 256-bit AES encryption operating in XTS mode to fully encrypt your drive’s contents.

  • Page 4: Citrix Compatibilities

    3. Enter the administrator password. If this is your first time logging in, the default password is 0000000. Then press the Enter symbol. 4. Press the Setup button on the touch screen. If it is not selected within 3 seconds, the DataLocker DL3 will connect to the computer automatically. © 2018 DataLocker Inc. All rights reserved.

  • Page 5: Administrator Password

    This will delete all stored data on the drive. The device will need to be initialized again before reuse. For more information on initializing your device, Initializing And Formatting Your DL3. © 2018 DataLocker Inc. All rights reserved.

  • Page 6: Connecting The Device

    In Windows Explorer you will now see a drive called “DataLocker” listed in the Hard Disk Drives section. A new drive letter will be automatically assigned to this drive. You may now start using your DL3 drive! © 2018 DataLocker Inc. All rights reserved.

  • Page 7: Main Screen

    Disconnecting Your DL3 To prevent loss or corrupted data, properly eject the DL3 drive when you’re finished using it. The best practice is to use your operating system’s Safely Remove Hardware or Eject function before you power down or detach the DataLocker DL3 from the host system.
  • Page 8 Windows Users 1. Right click the Safely Remove Hardware icon located on the lower right hand corner of the Windows taskbar. 2. Once the popup menu has appeared, click the correct drive to safely eject the DL3 from Windows. macOS Users 1.

  • Page 9: Features

    - Japanese - Korean Strong Password The DL3 allows the administrator to enforce strong password rules for authentication. With the Strong Password feature enabled, all passwords must meet the following requirements: - Password must be 8 characters long or greater. The minimum password length is adjustable from 8 to 32 characters.

  • Page 10: User Options

    Turn the keypad tone on or off. User Password The DL3 supports the creation of a user password. The user will have access to all data on the drive, however, the user will not be able to access certain administrative options and controls.

  • Page 11: Self-Destruct Mode

    Once the defined number of failed password attempts is reached, all data on the DL3 drive will be irrecoverably destroyed. 2. The DL3 drive is designed to automatically power off after the first five tries. You will have to unplug and reconnect the DL3 drive to reattempt the connection process.

  • Page 12: Zeroize

    5. The DL3 drive will emit a steady alert tone and will not stop until you unplug the USB cable from the computer. The drive will have to be reinitialized and formatted to work with your operating system again.
  • Page 13 4. At the next menu screen, press the RFID button. 5. At the setup RFID screen, press the Add RFID Tag button. 6. Place the supplied RFID tag near the bottom right hand corner of the DL3 until you hear a “beep” tone.

  • Page 14: Read-Only Mode

    You have now successfully registered a RFID tag and the RFID function is enabled. The next time you reconnect the DL3 drive, you are required to use the RFID tag to authenticate before entering the password.

  • Page 15: Auto-Lock

    Auto-Lock Auto-lock is a security feature available on the DL3. This feature is disabled by default but can be enabled by the administrator and the user. The amount of idle time required to time out the device is configurable from 10 to 180 minutes in increments of 10 minutes.
  • Page 16 Disabling Windows 10 Power Save By default, Windows 10 attempts to shut off USB devices after a set period of inactivity. If the DL3 is put into this low power state, the drive will automatically lock the drive and require reauthentication.

  • Page 17: Safeconsole

    You will need a Connection Token, provided by your system administrator, to complete the registra- tion. 1. Log into the DL3 and press the Connect button. 2. On your computer, double click the DataLocker DL3 drive under Devices and Drives to launch the client. © 2018 DataLocker Inc. All rights reserved.
  • Page 18 3. Upon launch, the SafeConsole Connection page should appear. If it doesn’t, click on Actions, then Connect to SafeConsole. 4. Enter the SafeConsole Connection Token provided by your SafeConsole Administrator and click Check Token. © 2018 DataLocker Inc. All rights reserved.
  • Page 19 • Unique User Token: This token is directly associated with the end user’s account and will be provided by the System Administrator. • Administrator Registration Approval: The System Administrator may require their approval to proceed with device registration. © 2018 DataLocker Inc. All rights reserved.

  • Page 20: Using A Safeconsole Managed Device

    You will be notified with a popup. Registration Troubleshooting If you have trouble registering your DL3 or your device consistently loses the connection between the client and the SafeConsole server, follow the steps below. 1. Log into the DL3 and press Connect.
  • Page 21 1. With the client open on your computer, click the Actions button in the top left corner. 2. Click Lock and Exit. Your files have now been secured and the drive will be ejected from the computer. Your DL3 screen with either show the Connect button to reconnect your device or will show a message stating it is safe to remove your device from the computer.
  • Page 22 Send Email to send an email to the user from SafeConsole with the code inside. 5. The user should enter the Server Response Code into their DL3 on the password screen. 6. The device will reset the password to 0000000. The user will be prompted to change the password upon the next use.

  • Page 23: Disabling Safeconsole

    3. Choose Disable. 4. Return to the Connection menu and select Connect. 5. Your device will appear as DataLocker in the Hard Drives and Devices section, under This PC. To Disable SafeConsole After Device Registration Follow these steps to disable SafeConsole if you have previously registered or are currently registered to a SafeConsole server.

  • Page 24: Initializing And Formatting Your Dl3

    DataLocker DL3 User Guide Initializing And Formatting Your DL3 On occasion - for example, after self-destructing your DL3 - you will need to initialize and reformat the drive to make it usable again. How To Initialize Your Drive 1. Touch start screen.
  • Page 25 DataLocker DL3 User Guide 3. Run the DataLocker_Disk_Formatter.exe. The formatting tool will automatically find the DL3 device. 4. Select the Drive Letter and Format Type, and rename your Drive Label. 5. Click Start Format. 6. The formatting tool will show Formatting drive. . .

  • Page 26: Formatting Your Dl3 On Macos

    DataLocker DL3 User Guide 7. When finished, the formatting tool should display the message “The formatting has successfully finished!” Your DL3 will now appear under This PC. Formatting Your DL3 on macOS 1. Go to Applications under your Finder. © 2018 DataLocker Inc. All rights reserved.
  • Page 27 2. Click Utilities and open Disk Utility. You will receive a warning message that the drive is not readable. Click Ignore. 3. Select the unformatted DL3 disk. 4. Click the Erase tab at the top of the screen. 5. Rename the disk label and choose a file system.

  • Page 28: Linux Compatibility And Configuration

    Format your DL3 - macOS Linux Compatibility And Configuration The DL3 is platform independent when used apart from SafeConsole and capable of being run with 100% compatibility on most systems. For optimal Linux or Unix based system compatibility, we recommend using at least the Linux 2.6.31 Kernel (released 9 September 2009), which implemented the xHCI specification for USB 3.0.

  • Page 29: Frequently Asked Questions

    Contact The Support Team If you have any unresolved issues with your DL3, you can give us a call at (913) 310-9088. If you would like to contact us outside of our business hours (Monday through Friday from 9:00AM -...
  • Page 30 The information provided herein is subject to change without notice. The information contained in this document represents the current view of DataLocker on the issue discussed as of the date of publication. DataLocker cannot guarantee the accuracy of any information presented after the date of publication.

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