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Summary of Contents for DataLocker H300
- Page 1 H300/H350 User Guide DataLocker Inc. April, 2021 H300/H350 Basic and Enterprise...
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Page 2: Table Of Contents
DataLocker Control Panel ........ - Page 3 H300/H350 User Guide Using My Device - Enterprise Only Features Accessing My Device If I Forget My Password ......
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Page 4: About My Device
H300/H350 User Guide About This Guide DataLocker H300 and H350 are available in Basic or Enterprise versions. The Basic version of the H300/H350 does not require a management platform. The Enterprise version requires a device license and can be managed by either SafeConsole® or IronKey® EMS. Both SafeConsole and IronKey EMS are secure cloud or on-premises management platforms that allow your organization to centrally manage compatible USB (Universal Serial Bus) storage devices easily and efficiently. -
Page 5: How Is This Different Than A Regular Hard Drive
If configured, this process can also initiate a permanent destruction of the device. Simple Device Management - Your device includes the DataLocker Control Panel, a program for accessing your files, managing your device and editing your preferences, changing your device password, and safely locking your device. -
Page 6: What Systems Can I Use It On
The latest device updates will always be available at the link above. Product Specifications For further details about your device, see the Device Info page in the DataLocker Control Panel. © Copyright DataLocker Inc. -
Page 7: Recommended Best Practices
Warranty 5 Years Limited Designed and assembled in the U.S.A., H300 and H350 devices do not require any software or drivers to be installed. * Advertised capacity is approximate. Some space is required for onboard software. -
Page 8: Setting Up My Device
4. Perform a computer anti-virus scan before setting up the device Setting Up My Device To ensure there is ample power provided to the H300/H350 encrypted hard drive, insert it directly into a USB 2.0/3.0 port on a notebook or desktop. Avoid connecting it to any peripheral devices that may feature a USB port, such as a keyboard or USB-powered hub. -
Page 9: Basic Device Initialization
Please allow this permission for the full functionality of the device. Basic Device Initialization Initialization of your H300 or H350 device will depend on if you have the Basic (Optionally Man- aged) or Enterprise (Forced Managed) device. Initializing an H300/H350 Enterprise will require an Activation Code or Connection Token from your IronKey EMS or SafeConsole Administrator. -
Page 10: Datalocker Control Panel
Upgrading My Device From Basic To Enterprise (Windows And macOS Systems Only) If notified by your System Administrator, you can upgrade your DataLocker H300/H350 Basic device to an Enterprise device. Enterprise devices are compatible with SafeConsole or IronKey EMS. When you upgrade your device, you will be required to activate it using a Connection Token or Activation Code, provided by your administrator. -
Page 11: Setting Up An Enterprise Device With Ironkey Ems
H300/H350 User Guide A SafeConsole Connection Token will be needed. The SafeConsole Connection Token is obtained by the System Administrator through the Quick Connect Guide, located inside of the SafeConsole user interface. Users without access to a Management Server, please contact sales: sales@datalocker.com... -
Page 12: Strong Password
H300/H350 User Guide 3. Depending on the policy created by your System Administrator, you may be required to create an Online Account. An email will be provided to the end user with the instructions on how to create an online account. After the account has been confirmed, click OK. -
Page 13: Using My Device - Basic And Enterprise Features
• To open a file, double-click the file on the PRIVATE_USB drive. • To save a file, drag the file from your computer to the PRIVATE_USB drive. Hint: You can also access your files by right-clicking the DataLocker Icon in the Windows taskbar and clicking Secure Files. -
Page 14: Locking The Device
(Windows only). To manually lock the device: 1. Click Lock in the bottom left-hand corner of the DataLocker Control Panel to safely lock your device. • You can also use the keyboard shortcut: CTRL + L (Windows only), or right-click the Dat- aLocker Icon in the system tray and click Lock Device. -
Page 15: Exit Control Panel On Lock
Control Panel can be set to return to the Unlock screen after the user locks the device. To disable Exit Control Panel on lock: 1. Unlock your device and click Settings on the menu bar in the DataLocker Control Panel. 2. Click Preferences in the left sidebar. -
Page 16: Formatting My Device
filesystem already exists on the drive. To reformat a device: 1. Unlock your device and click Settings on the menu bar of the DataLocker Control Panel. 2. Click Tools on the left sidebar. 3. Under Device Health, select the file format and click Reformat Secure Volume. -
Page 17: Finding Information About My Device
H300/H350 User Guide Finding Information About My Device Use the Capacity Meter, located at the bottom right of the DataLocker Control Panel, to see how much storage space is still available on your device. The green bar graph represents how full the device is. -
Page 18: Resetting My Device
Resetting your device: 1. Unlock your device. 2. Right-click on the DataLocker Icon in the system tray. 3. Click Reset Device. To prevent accidental device resets a popup will ask to enter a random four digits. After entering the confirmation, the device will now be reset back to factory settings. -
Page 19: Restricted Files Notifications
NOTE: Affected files will still be restricted when notifications are disabled. To disable restricted files notifications: 1. Unlock your device and click Settings on the menu bar in the DataLocker Control Panel. 2. Click Preferences in the left sidebar. 3. Click the Checkbox for Show restricted files notifications. -
Page 20: Sanitize
To view quarantined files: 1. Unlock your device and click Settings in the DataLocker Control Panel. 2. Click Quarantine on the left sidebar. Selecting a file from the list will display additional details including, Threat Name, Threat Type, anti- malware definition version, and the date of quarantine. -
Page 21: Using Zonebuilder In Safeconsole
To log into your online account: 1. Unlock your device and click Settings on the menu bar of the DataLocker Control Panel. 2. Click Account in the left sidebar. -
Page 22: Using My Device On Linux
H300/H350 User Guide Managing Your Online Account Settings In IronKey EMS If you are using IronKey EMS, you are able to change some of the settings on your online account by following the steps below. • Account activity: – Click Account Dashboard to monitor recent events, such as logins, failed password at- tempts, etc. -
Page 23: Where Can I Get Help
Where Can I Get Help? The following resources provide more information about DataLocker products. Please contact your Help Desk or System Administrator if you have further questions. • support.datalocker.com: Information, knowledgebase articles, and video tutorials •... - Page 24 The information provided herein is subject to change without notice. The information contained in this document represents the current view of DataLocker on the issue discussed as of the date of publication. DataLocker cannot guarantee the accuracy of any information pre- sented after the date of publication.
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