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Portwell ROBO-8712EVG2A User Manual

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  • Page 1 (217) 352-9330 | Click HERE Find the Portwell ROBO-8712EVG2A at our website:...
  • Page 2 Single Board Computer User's Manual P/N: B8980851 Version 1.1 Copyright © Portwell, Inc., 2005. All rights reserved. All other brand names are registered trademarks of their respective owners. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 3: Table Of Contents

    Preface Table of Contents How to Use This Manual Chapter 1 System Overview ....................... 1-1 1.1 Introduction..........................1-1 1.2 Check List ............................. 1-2 1.3 Product Specification ........................1-2 1.3.1 Mechanical Drawing ......................1-6 1.4 System Architecture ........................1-6 Chapter 2 Hardware Configuration.................... 2-1 2.1 Jumper Setting..........................

  • Page 4: How To Use This Manual

    The content of this manual and EC declaration document is subject to change without prior notice. These changes will be incorporated in new editions of the document. Portwell may make supplement or change in the products described in this document at any time.
  • Page 5 (1996) EN 61000-4-4 (1995) EN 61000-3-2 (1995) EN 61000-3-3 (1995) The following manufacturer is responsible for this declaration : Portwell, Inc. (Company Name) 3F, No.88, Sec.1, Nei-Hu Rd., Taipei, Taiwan, R.O.C. (Company Address) Taipei, R.O.C. Place Date Legal Signature of Authorized Person Artisan Technology Group - Quality Instrumentation ...
  • Page 6 Preface WARNING Remove Processor Caution: Do not pull out processor without opening socket handle! High viscosity thermal grease between processor and cooler will lead the processor be pulled out from socket when taking cooler off. This action may damage processor socket, which will cause poor contact between CPU & socket.

  • Page 7: Chapter 1 System Overview

    Performance and port of Ethernet are upgraded also. The Fast Ethernet on ROBO- 8712VLA is not enough for some applications, although it could expanded by Portwell’s proprietary Omni PCI connector people prefer to have a board with more powerful and more ports on it directly for space saving. Echo to the request, ROBO-8712EVG2A provides two Gigabit Ethernet ports on bracket.

  • Page 8: Check List

    System Overview Check List The ROBO-8712E series package should cover the following basic items: One ROBO-8712E series single board computer One serial port kit with two COM ports One IDE cable One Floppy cable One Parallel port cable kit One 4-pin ATX power control cable for backplane connection One Installation Resources CD-Title Retention of CPU cooler on SBC One booklet of ROBO-8712E series manual...
  • Page 9 System Overview System Specifications Chipset - Intel 845GV and ICH4 - Support one mPGA478 socket Pentium 4, Celeron (D), Mobile Pentium 4-M and Mobile Celeron Processor - FSB speed 400/533/800* MHz - With standard CPU retention for easy heat sink and fan installation Main memory - Two 184-pin DIMM sockets - Supports 200/266/300/400*Mhz DDR SDRAM up to 2GB...
  • Page 10 System Overview - PS/2 Mouse and Keyboard Interface Support one 10-pin box header for PS/2 mouse/keyboard connection through PS/2 keyboard and mouse cable with bracket Auxiliary I/O - One 2-pin system reset switch - One 4-pin external speaker interface - One 5-pin key-lock header - One 2-pin HDD active indicator interface - Two 10-pin USB dual port interface - One 4-pin ATX power control interface...
  • Page 11 System Overview Additional Main Peripheral Function On Board High performance Graphics (Intel GMCH Integrated Graphics controller) - IGD with analog display port - Analog Display Support up to 2048 x 1536 @ 60Hz refresh - AGP 2.0, AGP 4X. 1.5V - Software DVD at 30 fps, full screen - Motion Video Acceleration Dual or single on-board Ethernet...

  • Page 12: Mechanical Drawing

    System Overview 1.3.1 Mechanical Drawing 3 3 9 .0 8 1 5 5 .8 3 8 7 .7 0 8 .5 0 5 - H o les ? 4 4 - H o les ? 4 5 - Pa d ? 6 .5 4 - Pa d ? 1 0 .4 4 4 .2 7 3 1 .9 3...
  • Page 13 System Overview ROBO-8712E System Block Diagram ROBO-8712E Series User’s Manual Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 14: Chapter 2 Hardware Configuration

    Hardware Configuration Chapter 2 Hardware Configuration This chapter gives the definitions and shows the positions of jumpers, headers and connector. All of the configuration jumpers on ROBO-8712E series are in the proper position. The default settings shipped from factory are marked with a star ( ). Jumper Setting ROBO-8712E Series User’s Manual Artisan Technology Group - Quality Instrumentation ...
  • Page 15 Hardware Configuration Figure 2-1 ROBO-8712E Jumper/Connector Location JP1 : RTC CMOS Clear Jumper Setting Process Selection Normal Operation Clear CMOS Contents JP3 : AT/ATX Power Supply Selection Process Selection 3-5, 4-6 ATX Power Supply 1-3, 2-4 AT Power Supply JP4 : COM2 RS232/485/422 Selection Process Selection RS232 5-6,9-11,10-12,15-17,16-18...

  • Page 16: Connector Allocation

    Hardware Configuration Connector Allocation I/O peripheral devices and flash disk are connected to the interface connectors and DOC socket on this single board computer (Figure 2-1) Connector Function List Connector Description Remark 4P Header for CPU 12V Power 4P Header for System Power IDE1 Interface Connector PS/2 Keyboard/Mouse Connector 8-Bit GPIO Header...
  • Page 17 Hardware Configuration Pin Assignments of Connectors J1: 4P Header for CPU 12V Power PIN No. Signal Description +12V +12V J2: 4P Header for System Power PIN No. Signal Description +12V J3 /J6: IDE1/IDE2 Interface Connector PIN No. Signal Description PIN No. Signal Description RESET# Ground...
  • Page 18 Hardware Configuration J37: Compact Flash Socket on IDE1 Master PIN No. Signal Description PIN No. Signal Description Ground Data 3 Data 4 Data 5 Data 6 Data 7 SDCS#0 Ground Ground Ground Ground Ground Ground Ground Ground Ground Data 0 Data 1 Data 2 Data 11...
  • Page 19 Hardware Configuration J5: 8-Bit GPIO Header PIN No. Signal Description GPIO10 GPIO11 GPIO12 GPIO13 GPIO14 GPIO15 GPIO16 GPIO17 J7/J8 : Serial Port-1/Port-2 Connector PIN No. Signal Description Data Carrier Detect (DCD) Receive Data (RXD) Transmit Data (TXD) Data Terminal Ready (DTR) Ground (GND) Data Set Ready (DSR) Request to Send (RTS)
  • Page 20 Hardware Configuration J12: External Keyboard Connector PIN No. Signal Description Keyboard Clock Keyboard Data J13/J33/J34: Fan Header PIN No. Signal Description +12V Speed Sense to SIO J14: Power On Header PIN No. Signal Description 5VSB Power On J15: Reset Header PIN No.
  • Page 21 Hardware Configuration J17: Keyboard Lock Header PIN No. Signal Description Power/Suspend LED Key lock# J18: HDD LED Header PIN No. Signal Description IDEACT# J19: IR Header PIN No. Signal Description IRRX IRTX J20: External SMBus Header PIN No. Signal Description SMBCLK SMBDATA J21/23: Bracket Side USB Connector...
  • Page 22 Hardware Configuration J27/J28 : 2 Port USB Header PIN No. Signal Description Shield GND Shield GND J24/25: Ethernet RJ-45 Interface Connector PIN No. Signal Description MDI_2P MDI_0P MDI_0N +1.8V MDI_2N MDI_3P MDI_1P MDI_1N MDI_3N ACT# LINK# LINK100# LINK1000# J22/26: Ethernet Link LED Header PIN No.
  • Page 23 Hardware Configuration J29: CD-IN Header PIN No. Signal Description CD-L CDGND CDGND CD-R J31: On-Board AC97 Audio Header PIN No. Signal Description MIC Power AGND LINE IN Left AGND LINE IN Right AGND LINE OUT Left AGND LINE OUT Right J30: D-SUB 15 VGA Connector PIN No.
  • Page 24 Hardware Configuration J38: FDC Interface Connector PIN No. Signal Description PIN No. Signal Description Density Select 0 Density Select 1 Index# Motor ENA# Drive Select B# Drive Select A# Motor ENB# Direction# Step# Write Data# Write Gate# Track 0# Write Protect# Read Data# Disk Change# J39: Printer Interface Connector...

  • Page 25: Chapter 3 System Installation

    System Installation Chapter 3 System Installation This chapter provides you with instructions to set up your system. The additional information is enclosed to help you install Compact Flash disk, set up onboard PCI device and handle WDT operation in software programming. This chapter provides you with instructions to set up your system.

  • Page 26: Main Memory

    System Installation Removing CPU 1) Unlock the cooling fan first. 2) Lift the lever of CPU socket outwards and upwards to the other end. 3) Carefully lifts up the existing CPU to remove it from the socket. 4) Follow the steps of installing a CPU to change to another one or place handling bar to close the opened socket.

  • Page 27: Installing The Single Board Computer

    System Installation Installing the Single Board Computer To install your ROBO-8712E series into standard chassis or proprietary environment, you need to perform the following: Step 1: Check all jumpers setting on proper position Step 2: Install and configure CPU and memory module on right position Step 3: Place ROBO-8712E series into the dedicated position in your system Step 4: Attach cables to existing peripheral devices and secure it WARNING...

  • Page 28: Intel Integrated Graphics Gmch Chip

    System Installation 3.3.2 Intel Integrated Graphics GMCH Chip Using GMCH High performance graphic integrated chipset is aimed to gain an outstanding graphic performance. Shared 8 accompany it to 64MB system DDR- SDRAM with Intel DVMT. This combination makes ROBO-8712E series an excellent piece of multimedia hardware.

  • Page 29: On-Board Fast Ethernet Controller

    LAN speed LED 100 Mbps 10 Mbps LED Indicator (for LAN status) ROBO-8712EVG2A provides two LED indicators to report Intel 82541GI x2 Gigabit Ethernet interface status. Please refer to the table below as a quick reference guide. Operation of Ethernet Port 82541GI...

  • Page 30: On-Board Ac-97 Audio Device

    System Installation 3.3.4 On-board AC-97 Audio Device Please find Realtek AC’97 Audio driver of ROBO-8712E series CD-title. The drivers support Windows-95 / NT4.0 / 98SE / ME / 2000 / XP, and AC97 Utility. Clear CMOS Operation The following table indicates how to enable/disable CMOS Clear Function hardware circuit by putting jumpers at proper position.

  • Page 31: Wdt Function

    System Installation WDT Function The working algorithm of the WDT function can be simply described as a counting process. The Time-Out Interval can be set through software programming. The availability of the time-out interval settings by software or hardware varies from boards to boards.

  • Page 32: On-Board Usb 2.0 Controller

    System Installation // Select Count Mode outp(0x002E, 0xF5); outp(0x002F, (inp(0x002F) & 0xF7) | ( Count-mode Register & 0x08)); // Specify Time-out Value outp(0x002E, 0xF6); outp(0x002F, Time-out Value Register // Disable WDT reset by keyboard/mouse interrupts outp(0x002E, 0xF7); outp(0x002F, 0x00); // Exit Extended Function Mode outp(0x002E, 0xAA);...

  • Page 33: Gpio

    System Installation GPIO The ROBO-8712E series provides 8 programmable input or output ports that can be individually configured to perform a simple basic I/O function. Users can configure each individual port to become an input or output port by programming register bit of I/O Selection.

  • Page 34: Programming Guide

    System Installation There are several Configuration Registers (CR) of W83627HF needed to be programmed to control the GPIO direction, and status (GPI)/value (GPO). CR00h ~ CR2F are common (global) registers to all Logical Devices (LD) in W83627HF. CR07h contains the Logical Device Number that can be changed to access the LD as needed.
  • Page 35 System Installation // Active Logic Device 7 outp(0x002E, 0x30); outp(0x002F, 0x01); // Select Inversion Mode outp(0x002E, 0xF2); outp(0x002F, (inp(0x002F) & 0x0F) | ( Inversion Register & 0xF0)); // Select I/O Mode outp(0x002E, 0xF0); outp(0x002F, (inp(0x002F) & 0x0F) | ( I/O Selection Register & 0xF0)); // Access GPIO ports outp(0x002E, 0xF1);...

  • Page 36: Chapter 4 Bios Setup Information

    BIOS Setup Information Chapter 4 BIOS Setup Information ROBO-8712E series is equipped with the AWARD BIOS stored in Flash ROM. These BIOS has a built-in Setup program that allows users to modify the basic system configuration easily. This type of information is stored in CMOS RAM so that it is retained during power-off periods.

  • Page 37: Main Menu

    BIOS Setup Information Main Menu Once you enter ROBO-8712E series AWARD BIOS CMOS Setup Utility, you should start with the Main Menu. The Main Menu allows you to select from eleven setup functions and two exit choices. Use arrow keys to switch among items and press <Enter>...

  • Page 38: Standard Cmos Setup Menu

    BIOS Setup Information Standard CMOS Setup Menu This setup page includes all the items in standard compatible BIOS. Use the arrow keys to highlight the item and then use the <PgUp>/<PgDn> or <+>/<-> keys to select the value or number you want in each item and press <Enter> key to certify it. Follow command keys in CMOS Setup table to change Date, Time, Drive type, and Boot Sector Virus Protection Status.

  • Page 39: Ide Adaptors Setup Menu

    BIOS Setup Information IDE Secondary Options are in its sub Press <Enter> to enter the next page Slave menu for detail hard drive settings Drive A None Press <Enter> to enter the next page Drive B 360K, 5.25 in for detail hard drive settings 1.2M, 5.25 in 720K, 3.5 in 1.44M, 3.5 in...
  • Page 40 BIOS Setup Information Menu Selections Item Options Description IDE HDD Auto- Press Enter Press Enter to auto-detect the HDD on detection this channel. If detection is successful, it fills the remaining fields on this menu. IDE Primary None Selecting ‘manual’ lets you set the Master Auto remaining fields on this screen.

  • Page 41: Advanced Bios Feature

    BIOS Setup Information Advanced BIOS Feature This section allows you to configure your system for basic operation. You have the opportunity to select the system’s default speed, boot-up sequence, keyboard operation, shadowing and security. Phoenix- AwardBIOS CMOS Setup Utility Advanced BIOS Features Item Help CPU Feature [Press Enter]...
  • Page 42 BIOS Setup Information Phoenix- AwardBIOS CMOS Setup Utility CPU Feature Thermal Management Thermal Monitor 1 Item Help Limit CPUID MaxVal [Disabled] Menu Level Set Limit CPUID MaxVal to 3, Should Be “Disabled” for WinXP ↑↓→←: Move Enter: Select +/-/PU/PD: Value F10: Save ESC: Exit F1: General Help...
  • Page 43 BIOS Setup Information Quick Power On Self Test Allows the system to skip certain tests while booting. This will decrease the time needed to boot the system. Enabled Enable quick POST Disabled Normal POST First/Second/Third Boot Device Select your boot device priority. The choice: Floppy, LS120, HDD-0, SCSI, CDROM, HDD-1, HDD-2 HDD3, ZIP100, USB-FDD, USB-ZIP, USB-CDROM, USB-HDD, LAN and Disabled.
  • Page 44 BIOS Setup Information Typematic Rate (Chars/sec) The rate at which character repeats when you hold down a key. The choice: 6, 8, 10, 12, 15, 20, 24, and 30. Typematic delay (Msec) The delay before keystrokes begin to repeat. The choice: 250, 500, 750, and 1000. Security Option Select whether the password is required every time the system boots or only when you enter setup.
  • Page 45 BIOS Setup Information Agent wait time (min) Timeout for connection. The choice: 1, 2, 4, and 8. Agent after boot Keep Agent running after OS boot. The choice: Enabled, Disabled. Small Logo (EPA) Show The choice: Enabled, Disabled. ROBO-8712E Series User’s Manual 4-10 Artisan Technology Group - Quality Instrumentation ...

  • Page 46: Advanced Chipset Feature

    BIOS Setup Information Advanced Chipset Feature This section allows you to configure the system based on the specific features of the Intel 82845GV chipset. This chipset manages bus speeds and access to system memory resources, such as DRAM (DDR SDRAM) and the external cache. It also coordinates communications between the conventional ISA bus and the PCI bus.
  • Page 47 BIOS Setup Information DRAM Timing Selectable This option provides DIMM plug-and-play support by serial presence detect (SPD) mechanism via the system management bus (SMBUS) interface. The choice: Manual, By SPD. CAS Latency Time This option controls the number of SCLKs between the time a read command is sampled by the SDRAMs and the time the GMCH samples correspondent data from the SDRAMs.
  • Page 48 BIOS Setup Information System BIOS Cacheable Selecting Enabled allows caching of the system BIOS ROM at F0000h-FFFFFh, resulting in better system performance. However, if any program writes to this memory area, a system error may result. The choice: Enabled, Disabled. Video BIOS Cacheable Select “Enabled”...

  • Page 49: Integrated Peripherals

    BIOS Setup Information Integrated Peripherals Phoenix- AwardBIOS CMOS Setup Utility Integrated Peripherals Onboard LAN Boot ROM init [Disabled] Item Help On-Chip Primary PCI IDE [Enabled] IDE Primary Master PIO [Auto] Menu Level IDE Primary Slave PIO [Auto] IDE Primary Master UDMA [Auto] IDE Primary Slave UDMA [Auto]...
  • Page 50 BIOS Setup Information Onboard LAN Boot ROM init Select “Enabled” to Onboard Load Boot ROM to shadow RAM. The choice: Enabled, Disabled. On-Chip Primary/Secondary PCI IDE The chipset contains a PCI IDE interface with support for two IDE channels. Select Enabled to activate the primary IDE interface.
  • Page 51 BIOS Setup Information USB Mouse Support This item allows you to enabled USB Mouse function under POST, BIOS Setup menu, DOS, or Window-NT with no USB driver loaded. The choice: Enabled, Disabled. Init Display First This item allows you to select the first display port to be initialized. The choice: PCI Slot, Onboard.
  • Page 52 BIOS Setup Information Onboard FDC Controller This item allows you to enable/disable onboard Floppy disk controller. The choice: Enabled, Disabled. Onboard Serial Port 1/Port 2 Select an address and corresponding interrupt for the first and second serial ports. The choice: 3F8/IRQ4, 2E8/IRQ3, 3E8/IRQ4, 2F8/IRQ3, Disabled, Auto. UART Mode Select This item allows users to select Infrared transmission mode.
  • Page 53 BIOS Setup Information Onboard Parallel Port This item allows you to configure I/O address of the onboard parallel port. The choice: Disabled, 378/IRQ7, 278/IRQ5, and 3BC/IRQ7. Parallel Port Mode There are four different modes for the onboard parallel port: Switch to SPP mode Switch to EPP mode Switch to ECP mode ECP + EPP...

  • Page 54: Power Management Setup

    BIOS Setup Information Power Management Setup The Power Management Setup allows you to configure you system to most effectively save energy while operating in a manner consistent with your own style of computer use. Phoenix- AwardBIOS CMOS Setup Utility Power Management Setup ACPI Function [Enabled] Item Help...
  • Page 55 BIOS Setup Information ACPI Suspend Type To decide which ACPI suspend mode to use. The choice: S1(POS), S3(STR). Run VGA BIOS if S3 Resume The choice: Auto, Yes, No. Power Management This category allows you to select the type (or degree) of power saving and is directly related to “HDD Power Down”, “Suspend Mode”.
  • Page 56 BIOS Setup Information Suspend Mode When enabled and after the set time of system inactivity, all devices except the CPU will be shut off. The choice: Disabled, 1 Min, 2 Min, 4 Min, 8 Min, 12 Min, 20 Min, 30 Min, 40 Min, and 1 Hour.
  • Page 57 BIOS Setup Information Resume by Alarm This item allows users to enable/disable the resume by alarm function. When “Enabled” is selected, system using ATX power supply could be powered on if a customized time and day is approached. The choice: Enabled, Disabled. Date(of Month) Alarm When “Resume by Alarm”...

  • Page 58: Pnp/Pci Configurations

    BIOS Setup Information PnP/PCI Configurations This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system, which allows I/O devices to operate at speeds nearing the speed the CPU itself, uses when communicating with its own special components. This section covers some very technical items and it is strongly recommended that only experienced users should make any changes to the default settings.
  • Page 59 BIOS Setup Information Resource Controlled By BIOS can automatically configure all the boot and plug and play compatible devices. If you choose Auto, you cannot select IRQ DMA and memory base address fields, since BIOS automatically assigns them. The choice: Auto (ESCD), Manual. IRQ Resources When resources are controlled manually, assign each system interrupt a type, depending on the type of device using the interrupt.
  • Page 60 BIOS Setup Information INT Pin 1 Assignment Devices (S) using this INT: Display Cntrlr – Bus 0 Dev 2 Func 0, USB 1.0/1.1 UHCI Cntrlr – Bus 0 Dev29 Func 0. The choice: Auto, 3, 4, 5, 7, 9, 10, 11, 12, 14, and 15. INT Pin 2 Assignment Devices (S) using this INT: Multimedia Device –...

  • Page 61: Pc Health Status

    BIOS Setup Information 4.10 PC Health Status Phoenix- AwardBIOS CMOS Setup Utility PC Health Status CPU Warning Temperature [Disabled] Item Help Current System Temperature / 100 ℃ ℉ Current CPU Temperature ℃ / 116 ℉ Menu Level Current CPU FAN Speed 6026RPM Current System FAN Speed 0 RPM...

  • Page 62: Frequency/Voltage Control

    BIOS Setup Information 4.11 Frequency/Voltage Control Phoenix- AwardBIOS CMOS Setup Utility PC Health Status Spread Spectrum [Disabled] Item Help Menu Level ↑↓→←: Move Enter: Select +/-/PU/PD: Value F10: Save ESC: Exit F1: General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Spread Spectrum This item allows you to enable/disable the spread spectrum modulate...

  • Page 63: Supervisor/User Password Setting

    BIOS Setup Information 4.13 Supervisor/User Password Setting You can set either supervisor or user password, or both of then. The differences between are: Set Supervisor Password : can enter and change the options of the setup menus. Set User Password : just can only enter but do not have the right to change the options of the setup menus.

  • Page 64: Exiting Selection

    BIOS Setup Information 4.14 Exiting Selection Save & Exit Setup Pressing <Enter> on this item asks for confirmation: Save to CMOS and EXIT (Y/N)? Y Pressing “Y” stores the selections made in the menus in CMOS – a special section of memory that stays on after you turn your system off.

  • Page 65: Chapter 5 Troubleshooting

    Troubleshooting Chapter 5 Troubleshooting This chapter provides you a few useful tips to quickly get your ROBO-8712E series running with no failure. As basic hardware installation has been addressed in Chapter 3, this chapter will basically focus on system integration issues, in terms of backplane setup, BIOS setting, and OS diagnostics.
  • Page 66 Troubleshooting Figure 5-2 Step 2: And then use 4-pin power cable to connect both ATX P/S Control Connector on backplane and ATX Power Control (J11) on Signal Board Computer. (Figure 5-3) Figure 5-3 Step 3: Please adjust AT/ATX Jumper on JP3 to short 3-5, 4-6 pins, then it can support ATX power scheme.
  • Page 67 Troubleshooting Step 4: Please check the connection of the 12V Power to CPU supplementary Power Connector properly (J1, and J2), which shows on Figure 5-1. Step 5: Connect TOGGLE SWITCH with J14 connector on ROBO-8712E series (Figure 5-5), which is used to power on ATX Power Supply. Generally, the TOGGLE SWITCH is located on the chassis of front panel.
  • Page 68 Troubleshooting AT Power Setting This section will introduce you how to quickly and appropriately set up AT power on your system. Step 1: If you were currently using ATX mode, please remove 4 pins power cable, and then put a jumper back on pin 3 (PS-ON) and pin 4 (GND) of Backplane ATX P/S control connector.
  • Page 69 Troubleshooting Stand-alone Setting The purpose of system stand-alone function is to identify the root cause by isolating the board from other possible system devices such as PCI device, Backplane, and so on. Please refer the following steps to make system at stand-alone status. Please check Power Consumption of processors, because the wires of 4-pin peripheral power connector might not withstand too much current on the 5V loading!
  • Page 70 PCI device, Backplane, and so on. If the system still cannot boot up, please fill out RMA form which is provides on Portwell website, and then send back to Portwell Inc. as a RMA goods. Besides, you also visit RMA site (http://www.portwell.com.tw/rma/login.asp) to check RMA report if necessary.

  • Page 71: Frequency Asking Questions

    Troubleshooting Frequency Asking Questions Q: Why the system could not work with Mobile Intel Pentium 4 processor? A: There is a jumper setting of the “J32”, which near the CPU Heat-sink holder on the bottom of the system board. Please check the Jumper Setting for J32. Please short the jumper J32 to enable the Mobile Pentium 4 MPM Support.
  • Page 72 Also, Users may adopt PS/2 keyboard and mouse over the J4 connector interface on ROBO-8712E. The PS/2 extension cable is the optional device for the ROBO- 8712E, which is only made for ROBO-8712EVG2A. ROBO-8712E Series User’s Manual Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 73 Troubleshooting However, it is also fine to adopt a standard keyboard over the standard keyboard connector on Backplane, if provided. In this way, users need to adopt a 5-pin keyboard connection cable to line-up, external keyboard interface, J12 on ROBO-8712E with the 5-pin keyboard connector on Backplane. Q: OK.
  • Page 74 Troubleshooting Q: When I try to boot from Removable USB HDD device, why is it not working? A: Please first adjust the BIOS setting of “First Boot Device” to “USB-HDD”(USB- Floppy Drive, USB-CDROM, etc.). Also, Please connected the 4Pin IDE power connector of “J2”...

  • Page 75: Bios Setting

    BIOS setting that Portwell has highly endorsed. As a matter of fact, users can load the default BIOS setting any time when system appears to be unstable in boot up sequence.
  • Page 76 Troubleshooting disable COM1 serial port to release IRQ #4 disable COM2 serial port to release IRQ #3 disable parallel port to release IRQ #7 disable PS/2 mouse to release IRQ #12, …, etc. Interrupt Request Lines (IRQ) A quick review of the basic IRQ mapping is given below for your reference. IRQ# Description IRQ #0...
  • Page 77 Appendix A System Memory Address Map Each On-board device in the system is assigned a set of memory addresses, which also can be identical of the device. The following table lists the system memory address used. Memory Area Size Device Description 0000 –...
  • Page 78 Appendix B Interrupt Request Lines (IRQ) Peripheral devices can use interrupt request lines to notify CPU for the service required. The following table shows the IRQ used by the devices on board. IRQ# Current Use Default Use IRQ 0 SMARTDRV System Timer IRQ 1 SMARTDRV...

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