Technical Support - National Datacomm 9210S01 User Manual

11-mbps wireless outdoor bridge
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Technical Support

If assistance is required, call your supplier for help. Have the following information
ready before you make the call.
1. LED status
2. A list of the product hardware (including revision levels), and a brief description
of the network structure
3. Details of recent configuration changes, if applicable
If it appears that more in-depth support is required, have the following information
on hand before seeking assistance:
What you were doing when the error occurred
What error messages you saw
Whether the problem can be reproduced
The serial number of the product
The firmware version and the debug information
From time to time updated firmware may be released. Contact your network
equipment supplier for details
11-Mbps Wireless Outdoor Bridge
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