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Service Information
If service is required, call your authorized service agency.
Have the following information readily available.
• Model number
• Serial number
• Software Version
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range, LLC at 1-888-(845-4641), or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required.
The model and serial number for your oven can be found by opening the door and looking underneath the
control panel on the left hand side.
To access the software version, click the three dots above the time. Select Utility, select update.
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