Customer Support; Warranty - Dash DMSW002 Instruction Manual

customer support

customer support
Dash values quality and workmanship and stands behind this
product with our Feel Good Guarantee
feel good
guarantee our commitment to quality, visit bydash.com/feelgood.
™
Our customer support teams in the US and Canada are at
your service Monday - Friday during the times below.
Contact us at 1 (800) 898-6970 or support@bydash.com
7am –
8am –
7pm
8pm
Hey Hawaii! You can reach our customer service team from 5AM to 5PM.
And, Alaska, feel free to reach out from 6AM to 6PM.
∙ 46 ∙
. To learn more about
™
10am –
10pm
9am –
9pm
STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY
Your StoreBound product is warranted to be free from defects in material and workmanship for a period
of one (1) year from the date of the original purchase when utilized for normal and intended household
use. Should any defect covered by the terms of the limited warranty be discovered within one (1) year,
StoreBound, LLC will repair or replace the defective part. To process a warranty claim, contact Customer
Support at 1-800-898-6970 for further assistance and instruction. A Customer Support agent will assist you
by troubleshooting minor problems. If troubleshooting fails to fix the problem, a return authorization will
be issued. Proof of purchase indicating the date and place of purchase, as well as the unit's model number
and serial number is required and should accompany the return. You must also include your full name,
shipping address, and telephone number. We are unable to ship returns to a PO box. StoreBound will not be
responsible for delays or unprocessed claims resulting from a purchaser's failure to provide any or all of the
necessary information. Freight costs must be prepaid by the purchaser.
Send all inquiries to support@bydash.com.
There are no express warranties except as listed above.
Warranty is voided if used outside of the 50 states of the United States, the District of Columbia or the 10
provinces of Canada. Warranty is voided if used with an electric adapter/converter or used with any voltage
plug other than 120V.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT
REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS

WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Refurbished items or items not purchased through an authorized retailer are not eligible for warranty claims.
REPAIRS
DANGER! Risk of electric shock! The Dash Mini Waffle Maker and Mini Maker Griddle are electrical appliances.
Do not attempt to repair the appliance yourself under any circumstances.
Contact Customer Support regarding repairs to the appliance.
TECHNICAL SPECIFICATIONS
Voltage 120V ~ 60Hz
Power Rating 350W
Stock#: DMSW002_20210510_V5
FREE
warranty WARRANTY
This product has
passed food safety
FOOD
PFOA
testing in accordance
SAFE
with FDA guidelines.
∙ 47 ∙