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Error Message Appears on a PictBridge (Wireless LAN) Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note
• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant
devices. The error messages and operations may vary depending on the device you are using. For
errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error
number) on the touch screen and take the appropriate action to clear the error.
Support Code List
• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer
to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message
on the
PictBridge
(Wireless LAN)
Compliant
Device
"Printer in use"
If the machine is printing from the computer or warming up, wait until the job ends.
When it is ready, the machine starts printing automatically.
If the machine is not printing from the computer or warming up, check the Support Code on the
touch screen and take the appropriate action to resolve the error.
Support Code List
"No paper"
Load paper in the cassette, and select Continue* in the display on your PictBridge (Wireless LAN)
compliant device.
* To resume printing, you can also tap OK on the touch screen instead of selecting Continue on
the device.
See
Cannot Print on the Disc Label
"Paper Error"
• If the paper output tray is closed, open it and select Continue* in the display on your
PictBridge (Wireless LAN) compliant device.
* To resume printing, you can also tap OK on the touch screen instead of selecting Continue
on the device.
• If the inner cover (the cover of the disc tray) is opened, close it and select Stop in the display
on your PictBridge (Wireless LAN) compliant device to stop printing.
See
If neither of the above is applied, check the Support Code on the touch screen and take the
appropriate action to resolve the error.
Support Code List
"Paper jam"
Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing.
Remove the jammed paper, load new paper, tap OK on the touch screen, and try printing again.
Cannot Print on the Disc Label
Action
for disc label printing.
for disc label printing.
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