Epson Workforce Pro WF-C5790 User Manual page 338

Code Condition/solution
312 An authentication error has occurred. Check the authentication settings in the Settings >
General Settings > Scan Settings > Email Server > Server Settings menu. If the
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problem cannot be cleared, contact your product administrator.
313 A communication error has occurred. Check the network connection or the authentication
settings in the Settings > General Settings > Scan Settings > Email Server > Server
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Settings menu. The authentication method of the settings and the email server may not
match. When you select Off as the authentication method, make sure the authentication
method of the email server is set to None. If the problem cannot be cleared, contact your
product administrator.
314 The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the Scan Settings menu on your product or lower the file size of
the scanned image.
315 The memory is full. Retry after other ongoing jobs have finished.
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322 An authentication error occurred. Check the Location settings in your scan destination or
contact.
323 A communication error has occurred. Check the Location settings in your scan
destination or contact, or check the network connection.
324 A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in the Scan Settings > File Settings menu.
325 There is not enough storage space available in the specified folder. Increase the storage
space in the specified folder, delete unnecessary files, or lower the file size of the
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scanned image.
328 The destination was wrong or the destination does not exist. Check the Location settings
in your scan destination or contact.
331 A communication error occurred. Make sure the product is connected to the network
correctly.
332 There is not enough space available for saving the scanned files in the specified folder.
Delete unnecessary files from the specified folder.
333 The destination could not be found because the destination information was uploaded to
the server before sending the scanned data. Select the destination again.
334 An error occurred while sending the scanned data.
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