Samsung Multifunction Xpress M207 Series User Manual

Samsung Multifunction Xpress M207 Series User Manual

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User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Table of Contents
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Summary of Contents for Samsung Multifunction Xpress M207 Series

  • Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2: Table Of Contents

    BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by models Available supplies Useful to know Storing the toner cartridge About this user’s guide Redistributing toner Safety information Replacing the toner cartridge Machine overview Monitoring the supplies life Control panel overview Setting the toner low alert Turning on the machine...
  • Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...
  • Page 4: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 5: Key Benefits

    Print Screen key on the keyboard (see "Easy Capture Manager" on page 237). • Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see"Using...
  • Page 6 AirPrint screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 238). • Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.
  • Page 7: Features By Models

    Features by models Some features and optional goods may not be available depending on model or country. Operating System M207xF series M207x series M207xFW series Operating System M207xW series M207xFH series M207xHW series ● ● Windows ● ● ● ● Linux (●: Included, Blank: Not available) Software...
  • Page 8 ● SyncThru Admin Web Service (M207xW series only) (M207xFW series only) ● ● Easy Eco Driver ● Samsung Network PC Fax a. For XPS driver, it is only supported for Windows through the Samsung http://www.samsung.com (●: Included, Blank: Not available)
  • Page 9 Features by models Variety feature M207xF series M207x series M207xFW series Features M207xW series M207xFH series M207xHW series ● ● Hi-Speed USB 2.0 ● Network Interface Ethernet 10/100 Base TX wired LAN (M207xFW series /M207xHW series only) ● ● Network Interface 802.11b/g/n wireless LAN (M207xW series only) (M207xFW series /M207xHW series only) ●...
  • Page 10 Features by models M207xF series M207x series M207xFW series Features M207xW series M207xFH series M207xHW series ● Multi-send ● Delay send ● Priority send Duplex send ● Secure receive Duplex print ● Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email...
  • Page 11 Gray enhance Duplex copy a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Windows only.
  • Page 12: Useful To Know

    • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 71). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 52). • Visit www.samsung.com/supplies. Select your country/region •...
  • Page 13: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
  • Page 14: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 15 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 16 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
  • Page 17 Safety information Use only No.26 AWG or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Caution Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe Unplug this product from the wall outlet before cleaning the operation.
  • Page 18 For supplies that contain toner dust (toner cartridge, waste toner • The machine should only be repaired by a Samsung service bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
  • Page 19: Machine Overview

    Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
  • Page 20 Machine overview Control panel NFC (Near Field Communication) tag Front view Handle Scanner glass Tray Scan unit • This illustration may differ from your machine depending on your model. There are various types of machine. Tray handle Inner cover • Some features and optional goods may not be available depending on Output support Toner cartridge model or country (see "Features by models"...
  • Page 21 Machine overview Type B Document feeder cover Output support Document feeder guide Output tray cover Document feeder output tray 11 NFC (Near Field Communication) tag Document feeder output Scanner lid support Control panel 13 Scanner glass 14 Scan unit Handle Tray 15 Inner cover Tray handle...
  • Page 22 Machine overview Type B Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Type A USB port Network port...
  • Page 23: Control Panel Overview

    Control panel overview Opens Menu mode and scrolls through the available • This control panel may differ from your machine depending on its model. Menu menus (see "Menu overview" on page 31). There are various types of control panels. • Some features and optional goods may not be available depending on Left/Right Scrolls through the options available in the selected model or country (see "Features by models"...
  • Page 24 If you are a Mac OS an operation. user, you need to enable Screen Print Switches to Copy mode. Settings from the Samsung Easy Printer Copy Manager to use the Print Screen feature. Switches to Fax mode.
  • Page 25 Control panel overview Left/ Scrolls through the options available in the selected When you press this button, you can hear a dial tone. Right menu and increases or decreases values. On Hook Then enter a fax number. It is similar to making a call Arrows Dial using speaker phone (see "Receiving manually in Tel...
  • Page 26 Samsung Easy Printer Manager program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager use the Print Screen feature. a. M207xW/ M207xFW series only. 1. Introduction...
  • Page 27: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
  • Page 28: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Follow the instructions in the installation window. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 29: Reinstalling The Driver

    If the printer driver does not work properly, follow the steps below to reinstall the driver. Windows From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. Follow the instructions in the installation window.
  • Page 30: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Media and tray • Basic printing • Basic copying • Basic scanning • Basic faxing...
  • Page 31: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use Press (Stop/Clear) to return to the ready mode. the machine’s functions. Items Options • This function is not supported for M207x series (see "Control panel Fax Feature Darkness...
  • Page 32 Menu overview Items Options Items Options Fax Feature Add Page Fax Setup Receiving Receive Mode (Continue) (Continue) Ring To Answer Cancel Job Stamp RCV Name Fax Setup Sending Redial Times RCV Start Code (M207xF Redial Term Auto Reduction series,M207xFW Prefix Dial series) Discard Size ECM Mode...
  • Page 33 Menu overview Items Options Items Options Copy Feature Original Type Text System Setup Machine Setup Machine ID (Continue) Text/Photo Fax Number Photo Date & Time Clock Mode Collation Language Default Mode Layout Normal Power Save 2-Up Auto Power Off 4-Up Wakeup Event ID Copy System Timeout...
  • Page 34 Menu overview Items Options Items Options System Setup Sound/Volume Key Sound TCP/IP (IPv4) DHCP Network (Continue) Alarm Sound BOOTP (M207xF series, M207xFW series) Speaker Static Ringer TCP/IP (IPv6) IPv6 Protocol Report Configuration DHCPv6 Config Demo Page Ethernet Ethernet Port Supplies Info. Ethernet Speed Usage Counter Wi-Fi...
  • Page 35 Menu overview Items Options Network Clear Settings (Continue) a. This option may not be available depending on your country. b. This option only appears if Paper Mismatch is enabled. c. This option only appears when small amount of toner is left in the cartridge. 2.
  • Page 36: Machine's Basic Settings

    You can set the machine’s settings by using the Device Settings in Enter the correct time and date using arrows or numeric keypad (see Samsung Easy Printer Manager program. "Keypad letters and numbers" on page 197). • For Windows and Mac users, you set from Samsung Easy Printer •...
  • Page 37 Machine’s basic settings Press (Stop/Clear) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 197. • See "Keypad letters and numbers" on page 197. •...
  • Page 38: Media And Tray

    To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
  • Page 39 Media and tray Flex or fan the edge of the paper stack to separate the pages before Loading paper in the tray loading papers. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
  • Page 40 Media and tray • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. •...
  • Page 41 Media and tray Manual feeding in the tray Printing on special media The tray can hold special sizes and types of print material, such as postcards, The table below shows the special media usable in tray. note cards, and envelopes (see "Print media specifications" on page 106). To change the paper setting set in the machine, set the paper type from the To feed manually in the tray, click the below: Printing preferences window >...
  • Page 42 Media and tray Envelope Types Tray ● CardStock Printing successfully on envelopes depends upon the quality of the envelopes. ● Labels To print an envelope, place it as shown in the following figure. ● Envelope ● Preprinted ● Cotton ● Recycled ●...
  • Page 43 Media and tray • Be sure the seam at both ends of the envelope extends all the way to the Labels corner of the envelope. To avoid damaging the machine, use only labels designed for use in laser printers. Acceptable Unacceptable •...
  • Page 44 Media and tray • Do not run a sheet of labels through the machine more than once. The Preprinted paper adhesive backing is designed for only a single pass through the machine. When loading preprinted paper, the printed side should be facing up with an •...
  • Page 45 Media and tray Setting the paper size and type Using the output support After loading paper in the paper tray, set the paper size and type using the control panel buttons. The surface of the output tray may become hot if you print a large number of pages at once.
  • Page 46 Media and tray Preparing originals Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
  • Page 47 Media and tray Lift and open the scanner lid. Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models.
  • Page 48 Media and tray Place the original face down on the scanner glass. Align it with the • Be careful not to break the scanner glass. You may get hurt. registration guide at the top left corner of the glass. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.
  • Page 49 Media and tray Load the original face up into the document feeder input tray. Make sure Adjust the document feeder width guides to the paper size. that the bottom of the original stack matches the paper size marked on the document input tray. Dust on the document feeder glass may cause black lines on the printout.
  • Page 50: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 204). Printing If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing"...
  • Page 51 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
  • Page 52 Select Print from the file menu. The Print window appears. Select your machine from the Select Printer. You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 247). 2. Menu Overview and Basic Setup...
  • Page 53 Presets you made. To use a saved setting, select it from the Presets drop- down list. The machine is now set to print according to the settings you Samsung tab, allows you to save the current preferences for future use. have selected.To delete saved settings, select it from the Presets drop-...
  • Page 54 If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force If your has machine for +/- buttons on the control panel or the machine is message appears.
  • Page 55 Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.
  • Page 56: Basic Copying

    Basic copying • For special printing features, refer to the Advanced Guide (see "Copy Basic copy menu" on page 180). • Accessing menus may differ from model to model (see "Accessing the Select (copy) > (Menu) > Copy Feature on the control panel. menu"...
  • Page 57 Basic copying Darkness If you need to cancel the copying job during the operation, press (Stop/ If you have an original containing faint marking and dark images, you can adjust Clear) and the copying will stop. the brightness to make a copy that is easier to read. Select (copy) >...
  • Page 58 Basic copying • Text: Use for originals containing mostly text. To select from the predefined copy sizes • Text/Photo: Use for originals with mixed text and photographs. Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on the control panel. If texts in the printout is blurry, select Text to get the clear texts.
  • Page 59 Basic copying Press ID Copy on the control panel. ID card copying Place the front side of an original facing down on the scanner glass Your machine can print 2-sided originals on one sheet. where arrows indicate as shown. Then, close the scanner lid. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.
  • Page 60 Basic copying Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Press Start. • If you do not press the (Start) button, only the front side will be copied.
  • Page 61: Basic Scanning

    For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select features" on page 216). Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. Basic Scanning Select the scan destination you want and press OK.
  • Page 62: Basic Faxing

    Basic faxing • This function is not supported for M207x series (see "Control panel Preparing to fax overview" on page 23). • For special faxing features, refer to the Advanced Guide (see "Fax Before you send or receive a fax, you need to connect the supplied line cord to features"...
  • Page 63 • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 226). Sending a fax to multiple destinations •...
  • Page 64 Basic faxing Enter the number of the first receiving fax machine and press OK. Receiving a fax You can press speed dial numbers or select a group dial number using (Address book) button. Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically Enter the second fax number and press OK.
  • Page 65 Basic faxing Select (fax) > (Menu) > Fax Feature > Resolution on the control Press (Stop/Clear) to return to ready mode. panel. Darkness Select the option you want and press OK. • Standard: Originals with normal sized characters. You can select the degree of darkness of the original document. •...
  • Page 66: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Storing the toner cartridge • Redistributing toner • Toner cartridge • Monitoring the supplies life •...
  • Page 67: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
  • Page 68: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
  • Page 69: Storing The Toner Cartridge

    Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly. Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or •...
  • Page 70 Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
  • Page 71: Redistributing Toner

    Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
  • Page 72 Redistributing toner 3. Maintenance...
  • Page 73: Replacing The Toner Cartridge

    Replacing the toner cartridge Toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20).
  • Page 74 Replacing the toner cartridge 3. Maintenance...
  • Page 75: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. Select (Menu) > System Setup > Report > Supplies Info. on the control panel. Select the option you want and press OK.
  • Page 76: Setting The Toner Low Alert

    • You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. Select (Menu) >...
  • Page 77: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 78 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
  • Page 79 Cleaning the machine 3. Maintenance...
  • Page 80 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...
  • Page 81 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.
  • Page 82 Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Scanner lid Scanner glass Document feeder glass White Sheet Close the scanner lid. 3. Maintenance...
  • Page 83: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
  • Page 84: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
  • Page 85: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 38). •...
  • Page 86: Clearing Original Document Jams

    Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
  • Page 87 Clearing original document jams Original paper jam in front of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
  • Page 88 Clearing original document jams Original paper jam inside of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
  • Page 89 Clearing original document jams 4. Troubleshooting...
  • Page 90 Clearing original document jams Original paper jam in exit area of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). •...
  • Page 91: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Click this link to open an animation about clearing a jam. Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). 4.
  • Page 92 Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20).
  • Page 93 Clearing paper jams 4. Troubleshooting...
  • Page 94 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 95: Understanding The Status Led

    Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98). •...
  • Page 96 Understanding the status LED Status Description The machine is off-line. Blinking When the backlight blinks, the machine is receiving or printing data. Green • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes.
  • Page 97 Understanding the status LED Status Description The machine is in power save mode. Blue Power/ The machine is in ready mode or machine’s power is off. Wakeup ) Eco mode is on. The default setting of Eco mode is 2-up and toner save. Green Eco mode is off.
  • Page 98: Understanding Display Messages

    Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. •...
  • Page 99 Install a toner cartridge. Cartridge Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.
  • Page 100 Samsung does not recommend using a non-genuine interval, media, percentage of image area, and media Samsung toner cartridge such as refilled or remanufactured. size. Some amount of toner may remain in the cartridge Samsung cannot guarantee a non-genuine Samsung toner even when replace new cartridge appears and the cartridge's quality.
  • Page 101 Understanding display messages Tray-related messages Message Meaning Suggested solutions Jam or empty • Paper has jammed in the paper feed area. • Clear the jam (see "In tray" on page 91). • There is no paper in tray. • Load paper in tray (see "Loading paper in the tray" on page 39). Door open&close Network-related messages Message...
  • Page 102 Understanding display messages Message Meaning Suggested solutions Door of scanner is open. The document feeder cover is not securely latched. Close the cover until it locks into place. Error [error number] The machine unit cannot be controlled. Reboot the power and try the printing job again. If the problem persists, please call for service.
  • Page 103 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
  • Page 104 Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Width x Length x Height M207x series 406 x 359.6x 253 mm (15.98 x 14.16 x 9.96 inches)
  • Page 105 Specifications Items Description Temperature Operation 10 to 32°C (50 to 89.6°F) Storage (packed) -20 to 40°C (-4 to 104°F) Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Power consumption...
  • Page 106 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m (19 to 23 lbs bond) 71 to 85 g/m (19 to 23 lbs bond) •...
  • Page 107 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Refer to the Plain section 86 to 120 g/m (23 to 32 lbs 86 to 120 g/m (23 to 32 lbs bond) bond) Refer to the Plain • 1 sheet Thick section •...
  • Page 108 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter, Legal, Oficio, Refer to the Plain section 120 to 150 g/m (32 to 40 lbs 120 to 150 g/m (32 to 40 lbs bond) Folio, A4, B5(JIS), bond) •...
  • Page 109 Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
  • Page 110 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required.
  • Page 111 Specifications Linux Items Requirements ® Operating system Redhat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18 SuSE Linux 10.1 (32 bit) ® OpenSuSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10 SuSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0 Mint 13, 14...
  • Page 112 Specifications Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
  • Page 113 Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
  • Page 114 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
  • Page 115 China only electronic equipment) (Applicable in countries with separate collection systems) Website : http://www.samsung.com/cn/support/location/ This marking on the product, accessories or literature indicates that the supportServiceLocation.do?page=SERVICE.LOCATION product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
  • Page 116 (The United States of America only) Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, FCC information to the user (877) 278 - 0799 This device complies with Part 15 of the FCC Rules. Operation is subject to the...
  • Page 117 Regulatory information • Consult the dealer or experienced radio TV technician for help. United States of America Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the Federal Communications Commission (FCC) equipment.
  • Page 118 Regulatory information Wireless devices are not user serviceable. Do not modify them in any way. Turkey only Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination Thai only the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed.
  • Page 119 Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number The Telephone Company may make changes in its communications facilities, of devices allowed to be connected to a telephone interface. The termination of equipment operations or procedures where such action is reasonably required an interface may consist of any combination of devices subject only to the in the operation of its business and is not inconsistent with the rules and requirement that the sum of the RENs of all the devices not exceed five.
  • Page 120 Regulatory information The equipment complies with Part 68 of the FCC rules and the requirements • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the adopted by the ACTA.
  • Page 121 If you cut off the moulded plug, get rid of it straight away.You cannot rewire Approvals and Certifications the plug and you may receive an electric shock if you plug it into a socket. Hereby, Samsung Electronics, declares that this [M207x series] is in Important warning: compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC).
  • Page 122 RF exposure limits as set by the European countries: Commission through the R&TTE directive. In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. European states qualified under wireless approvals: The product has been tested against TBR21.
  • Page 123 Regulatory information No limitations at this time The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and Israel only recommendations, manufacturer believes these devices are safe for use.
  • Page 124 Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
  • Page 125 Regulatory information China only 5. Appendix...
  • Page 126 This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 127 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
  • Page 128 Installing driver over the network Setting up the fax address book IPv6 configuration Registering authorized users Wireless network setup Printing features Samsung Mobile Print Scan features Using the NFC feature Fax features Using shared folder features Using memory/hard drive features...
  • Page 129 5. Useful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy Printer Manager Using Samsung Printer Status 6. Troubleshooting Paper feeding problems Power and cable connecting problems...
  • Page 130: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 131: Installation For Mac

    Installation for Mac Make sure that the machine is connected to your computer and Select USB Connected Printer on the Printer Connection Type and powered on. click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.
  • Page 132: Reinstallation For Mac

    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
  • Page 133: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch Printing utility (Go to System > Administration > Printing or execute “system-config-printer“ install the printer software (http://www.samsung.com > find your product >...
  • Page 134: Reinstallation For Linux

    Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute ” ./install.sh“ command (If you are not logged in as root, execute the command with “sudo”...
  • Page 135: Using A Network-Connected Machine

    • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
  • Page 136: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
  • Page 137: Wired Network Setup

    • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. Connect your machine to the network with a network cable.
  • Page 138 Wired network setup Turn on the machine. IPv4 configuration using SetIP (Mac) From the Windows Start menu, select All Programs > Samsung Before using the SetIP program, disable the computer firewall from System Printers > SetIP > SetIP. Preferences > Security > Firewall.
  • Page 139 Wired network setup Click Install. All components necessary for machine operations will be installed. If you click Customize, you can choose individual components to install. Enter the password and click OK. When the message that warns that all applications will close on your computer appears, click Continue.
  • Page 140: Installing Driver Over The Network

    Installing driver over the network Silent installation Mode • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Silent installation mode is an installation method that does not require any user •...
  • Page 141 Installing driver over the network Command- line Definition Description Command- line Definition Description /p”<port name>” Specifies printer port. Printer port name can be /a”<dest_path>” or/ Specifies destination path Since machine drivers or/P”<port name>” specified as IP address, A”<dest_path>” for installation. should be installed on the OS hostname, USB local port specific location, this...
  • Page 142 Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you can /up”<printer Removes only specified This command provides a or/N”<Printer Printer instance shall be add printer instances as your name>”...
  • Page 143 Installing driver over the network Enter the password and click OK. Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Continue. Make sure that the machine is connected to your network and powered Click Add Printer button to select your printer and add it to your printer list.
  • Page 144 When installation finished, launch Printing utility (Go to System > Linux Administration > Printing or execute “system-config-printer“ command in Terminal program). You need to download Linux software packages from the Samsung website to Click Add button. install the printer software (http://www.samsung.com > find your product > Support or Downloads).
  • Page 145: Ipv6 Configuration

    IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. • Some features and optional goods may not be available depending on Refer to the next section followed by.
  • Page 146 IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...
  • Page 147 IPv6 configuration Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
  • Page 148: Wireless Network Setup

    Wireless network setup Wireless network name and Network Password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
  • Page 149 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
  • Page 150 Wireless network setup Set up method Connecting method Description & Reference Without Access Point Wi-Fi Direct setup See "Setting up Wi-Fi Direct" on page 168. • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 170). •...
  • Page 151 Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
  • Page 152 Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
  • Page 153 Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 137). In ready mode, press and hold the (Cancel or Stop/Clear) button on Press and hold the (WPS) button on the control panel for about 2 - 4...
  • Page 154 Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
  • Page 155 Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing After completing the wireless network connection, you need to install a management tools"...
  • Page 156 Wireless network setup • A machine installed with a wireless network interface Select Wireless network connection on the Printer Connection Type screen. Then, click Next. • USB cable Creating the infrastructure network Check wheter the USB cable is connected to the machine. Turn on your computer, access point, and machine.
  • Page 157 WEP Key Index: If you are using WEP Encryption, select the appropriate this feature. WEP Key Index. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 168). • Wi-Fi Direct...
  • Page 158 Wireless network setup When the wireless network set up is completed, disconnect the USB Creating the infrastructure network cable between the computer and machine. Click Next. Turn on your computer, access point, and machine. Follow the instructions in the installation window. Insert the supplied software CD into your CD-ROM drive.
  • Page 159 Wireless network setup Select Wireless network connection on the Printer Connection Type Select Using a direct wireless connection on the Select the Wireless screen. Then, click Next. Setup Method screen. Then, click Next. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network.
  • Page 160 Wireless network setup Setup using Mac Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network. Set the wireless network using a USB cable (see "Access point via USB cable" on page 155). Access point via USB cable If below screen appears, press the (WPS) button from the control...
  • Page 161 Wireless network setup Double-click the CD-ROM icon that appears on your Mac desktop. Select Configuration of Wireless network on the Printer Connection Type and click Continue. • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue.
  • Page 162 Wireless network setup If Wireless Settings screen appears, select Using a USB cable and click After searching, the window shows the wireless network devices. Select Next. the name (SSID) of the access point you want to use and click Next. If the screen does not appear, go to step 15.
  • Page 163 Insert the supplied software CD into your CD-ROM drive. • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 168). •...
  • Page 164 Wireless network setup Select Configuration of Wireless network on the Printer Connection If Wireless Settings screen appears, select Using a direct wireless Type and click Continue. connection and click Next. If the screen does not appear, go to step 13. 2.
  • Page 165 Wireless network setup Using a network cable If below screen appears, press the (WPS) button from the control panel within 2 minutes. Machines that do not support the network port will not be able to use this feature (see "Rear view" on page 22). Your machine is a network compatible machine.
  • Page 166 Wireless network setup Printing a network configuration report Using SyncThru™ Web Service You can identify the network settings of your machine by printing a network Before starting wireless parameter configuration, check the cable connection configuration report. status. See "Printing a network configuration report" on page 137. Check whether or not the network cable is connected to the machine.
  • Page 167 Wireless network setup Select the one Network Name(SSID) in the list. Insert the supplied CD into the CD-ROM drive and proceed to install the software following the directions on the screen. When the "Connect • SSID: SSID (Service Set Identifier) is a name that identifies a wireless Printer"...
  • Page 168 Password: sec00000 From the USB cable-connected computer(recommended) • After the driver installation is complete, Samsung Easy Printer Manager can When the SyncThru™ Web Service window opens, click Network be set and changes in the Wi-Fi Direct can be made. Settings.
  • Page 169 Wireless network setup From the machine (Machines with a display screen) Samsung Easy Printer Manager is Available for Windowsand Mac OS users • Select Network > Wireless > Wi-Fi Direct from the control panel. only. • Enable Wi-Fi Direct. From the Start menu, select Programs or All Programs > Samsung Printers >...
  • Page 170 Wi-Fi Direct. Problems during setup or driver installation • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. Printers Not Found •...
  • Page 171 Wireless network setup ▪ Connecting Failure - Invalid Security Subnet Mask: 255.255.0.0 Then the machine’s network information should be as below: • Security is not configured correctly. Check the configured security on your ▪ access point and machine. IP address: 169.254.133.43 ▪...
  • Page 172 Wireless network setup • Check whether firewall software (V3 or Norton) is blocking the • The machine is located away from obstacles that could block the wireless communication. signal. If the computer and the machine are connected on the same network and it Remove any large metal objects between the access point (or wireless cannot be found when searching, firewall software might be blocking the router) and the machine.
  • Page 173: Samsung Mobile Print

    Samsung Mobile Print What is Samsung Mobile Print? Supported Mobile OS Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.1 or higher documents, and web pages directly from your smartphone or tablet. Samsung •...
  • Page 174: Using The Nfc Feature

    You just need NFC supported cell phone. In order to use this feature, Check that NFC and Wi-Fi Direct features are enabled on your cell phone Samsung Mobile Print app needs to be installed on your cell phone. and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi Direct"...
  • Page 175 PIN number. update the PIN number. • If you do not have Samsung Mobile Print app installed on your cell phone, it automatically connects to Samsung Mobile Print The printer starts printing. download page. Download the app and try again.
  • Page 176 NFC tag( ) on your printer. download page. Download the app and try again. Wait few seconds for Samsung Mobile Print app to start. Select scan mode. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
  • Page 177 Using the NFC feature Tag the NFC antenna on your cell phone(usually located on the back of the cell phone) over the NFC tag( ) on your printer. Wait few seconds for the cell phone to connect to the printer. •...
  • Page 178 3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Copy menu • Fax menu • System setup...
  • Page 179: Before You Begin Reading A Chapter

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 31).The following are tips for using this chapter •...
  • Page 180: Copy Menu

    Copy menu Item Description Copy feature Adjusts the brightness level to make a copy that is Darkness easier to read, when the original contains faint markings and dark images (see "Darkness" on page 57) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
  • Page 181 Copy menu Item Description Copy Setup Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31).
  • Page 182: Fax Menu

    Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 63). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
  • Page 183 Fax menu Item Description Item Description Stores the received fax in memory without printing out. Sets the number of redial attempts. If you enter 0, the Redial Times To print received documents, you need to enter the machine will not redial. Secure Receive password.
  • Page 184 Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
  • Page 185: System Setup

    System setup Item Description Machine setup Form overlay is images stored on the printer’s mass Select Form storage device (HDD) as a special file format that can be printed in layers on any document. Some menus may not appear in the display depending on options or When On, stores documents on the mass storage device models.
  • Page 186 System setup Item Description Item Description Sets the length of time the printer waits before printing Allows you to append the required carriage return to Auto CR Job Timeout the last page of a print job that does not end with a each line feed, which is useful for DOS users.
  • Page 187 System setup Item Description Item Description The printer detects the printing data from computer Imports data stored on a USB memory stick to the Import Setting PrintBlankPage whether a page is empty or not. You can set to print or machine.
  • Page 188 System setup Paper setup Sound / Volume Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
  • Page 189 System setup Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
  • Page 190 TonerLow Alert (see "Setting the toner low alert" on page 76). Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. 3. Useful Setting Menus...
  • Page 191: Network Setup

    Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols. page 31). •...
  • Page 192 Network setup Option Description • MDNS: You have to enable this option to use MDNS (Multicast Domain Name System) protocol. • SetIP: You have to enable this option to use SetIP protocol. • SLP: You can configure SLP (Service Location Protocol) settings.
  • Page 193 4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the fax address book • Registering authorized users • Printing features • Scan features •...
  • Page 194: Altitude Adjustment

    Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the You can set the altitude value from Device Settings in Samsung Easy Printer height of the machine above sea level. The following information will guide you Manager program.
  • Page 195: Storing Email Address

    Storing email address This feature may not be available depending on model or optional goods If you need to set SMB or FTP sever information, check SMB or FTP and set (see "Features by models" on page 7). the information. You can set up address book with the email addresses you use frequently via Click Apply.
  • Page 196 Storing email address Searching for an email address Searching sequentially through memory Select (scan) > (Address Book) > Search&Send > Select an address group > All on the control panel. Or select Setup > Machine Setup > Next > Address Book > Email > View List >...
  • Page 197: Entering Various Characters

    Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .
  • Page 198: Setting Up The Fax Address Book

    Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
  • Page 199 Setting up the fax address book Editing speed dial numbers Registering a group dial number Select (fax) > (Address Book) > New&Edit > Speed Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. the control panel.
  • Page 200 Setting up the fax address book Editing group dial numbers Searching address book for an entry There are two ways to search for a number in memory. You can either scan from Select (fax) > (Address Book) > New&Edit > Group Dial on A to Z sequentially, or you can search by entering the first letters of the name the control panel.
  • Page 201 Setting up the fax address book Printing address book You can check your (Address Book) settings by printing a list. Select ct (fax) > (Address Book) > Print on the control panel. Press OK. The machine begins printing. 4. Special Features...
  • Page 202: Registering Authorized Users

    Registering authorized users Enter User Name, Login ID, Password, Confirm Password, E-mail Address, and Fax Number. This feature may not be available depending on model or optional goods (see "Features by models" on page 7). You can easily add individual address if you check Yes for Add individual(s) after this group is created.
  • Page 203: Printing Features

    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 50). Preferences. • This feature may not be available depending on model or optional goods (see "Features by models"...
  • Page 204 XPS printer driver in the Select Software and Utilities to Install window. Click Print. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Type in the destination path and the file name, and then click OK.
  • Page 205 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
  • Page 206 Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
  • Page 207 Printing features Item Description • Double-sided • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. Printing This option is available only when you use the PCL/XPS printer driver. •...
  • Page 208 Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.
  • Page 209 Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.
  • Page 210 Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 9). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 211 Printing Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility. From the Start menu select Programs or All Programs > Samsung • Direct Printing Utility may not be available depending on model or optional goods (see "Software"...
  • Page 212 Printing features Using the right-click menu Mac printing Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Some features may not be available depending on models or options. It means that the features are not supported.
  • Page 213 Printing features Changing printer settings Printing on both sides of the paper You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It Open an application and select Print from the File menu. The machine name, means that the features are not supported (see "Variety feature"...
  • Page 214 Printing features Using help Printing from applications Click the question mark on the bottom-left corner of the window and click on There are a lot of Linux applications that allow you to print using Common UNIX the topic you want to know about. A pop-up window appears with information Printing System (CUPS).
  • Page 215 Printing features Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that. You can print these files by using below command format. “lp -d <printer name>...
  • Page 216: Scan Features

    • The maximum resolution that can be achieved depends upon various • Samsung Easy Document Creator: You can use this program to scan factors, including computer speed, available disk space, memory, the images or documents (see"Scanning with Samsung Easy Document size of the image being scanned, and bit depth settings.
  • Page 217 (see "Rear view" on page 22). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...
  • Page 218 Scan features • ID is the same ID as the registered scan ID for Samsung Easy Printer Scanning to WSD Manager > Switch to advanced mode > Scan to PC Settings. Scans the originals and saves the scanned data on a connected computer if the •...
  • Page 219 Scan features Select the option you want and press OK. • The IP address for WSD printer is http://IP address/ws/ (example: http:// 111.111.111.111/ws/). Scanning begins. • If no WSD printer is displayed in the list, click The printer that I want isn't listed >...
  • Page 220 Scan features Enter the login name and password. The machine begins scanning and then sends the scanned image to the specified server. Enter the domain name if your server is joined to the certain domain, otherwise just enter your computer name which is registered to the SMB server.
  • Page 221 WIA driver allows you to scan and easily adjust images without using additional software: Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. The WIA driver works only on Windows OS (not supported Windows 2000) with a USB port.
  • Page 222 • For Windows 8, from Charms, select Search > Apps. Make sure that the machine is connected to your computer and Click Samsung Printers, and start Samsung Easy Document Creator. powered on. Click Scan ( ) from the home screen.
  • Page 223 Make sure that your machine is connected to a network. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
  • Page 224 Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features...
  • Page 225: Fax Features

    Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 62). • This function is not supported for M207x series (see "Control panel Press (Redial/Pause) button on the control panel. overview"...
  • Page 226 You can send a fax from your computer without going to the machine. Place a single document face down on the document glass, or load the To send a fax from your computer, the Samsung Network PC Fax program documents face up into the document feeder.
  • Page 227 Fax features To enter more fax numbers, press OK when Yes highlights and repeat Adding documents to a reserved fax steps 5. Place a single document face down on the document glass, or load the documents face up into the document feeder. •...
  • Page 228 Fax features Sending a priority fax Forwarding a sent fax to another destination This function is used when a high priority fax need to be sent ahead of reserved You can set the machine to forward the sent fax to other destination by a fax. If operations.
  • Page 229 Fax features Forwarding a received fax Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). You can set the machine to forward the received fax to other destination by a fax or a PC.
  • Page 230 PC > On the control panel. Or select Setup > Machine Setup > Next > Fax Setup > Forward > PC > On. Changing the receive modes Open the Samsung Easy Printer Manager. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode on the control panel.
  • Page 231 Fax features • Ans/Fax: Is for when an answering machine attached to your machine. Your machine answers an incoming call, and the caller can Receiving manually in Tel mode leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax.
  • Page 232 Fax features Receiving faxes with an extension telephone This setting may not be available depending on your country. When you are using an extension telephone connected to the EXT socket, you Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode can receive a fax from someone you are talking to on the extension telephone, >...
  • Page 233 Fax features The machine prints all of the faxes stored in memory. Receiving in secure receiving mode Receiving faxes in memory This feature may not be available depending on model or optional goods (see "Features by models" on page 7). Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing.
  • Page 234: Using Shared Folder Features

    Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The Using the shared folder advantage of this feature is that you can conveniently use the shared folder through your computer’s window. You can use the shared folder in the same way exactly like the normal computer. Create, edit and delete the folder or file as a normal Windows folder.
  • Page 235: Using Memory/Hard Drive Features

    Using memory/hard drive features From the control panel You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variety feature" on page 9). If your machine has optional memory or an optional hard drive, you can use these features from the (Menu) button>...
  • Page 236 This chapter introduces management tools provided to help you make full use of your machine. • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status...
  • Page 237: Easy Capture Manager

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
  • Page 238: Samsung Anyweb Print

    This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download.
  • Page 239: Easy Eco Driver

    Easy Eco Driver • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.
  • Page 240: Using Syncthru™ Web Service

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. • SyncThru™...
  • Page 241 This tab allows you to maintain your machine by upgrading firmware and address, and font reports. setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. Settings tab •...
  • Page 242 Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Setting the system administrator’s information Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. This setting is necessary for using the e-mail notification option. Your machine’s embedded website opens.
  • Page 243: Using Samsung Easy Document Creator

    Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
  • Page 244: Using Samsung Easy Printer Manager

    Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. Printer list The Printer List displays printers installed on your...
  • Page 245 Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.
  • Page 246 Using Samsung Easy Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.
  • Page 247: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
  • Page 248 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
  • Page 249 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
  • Page 250: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
  • Page 251: Power And Cable Connecting Problems

    Power and cable connecting problems Power Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
  • Page 252: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
  • Page 253 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
  • Page 254 Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
  • Page 255 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...
  • Page 256: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
  • Page 257 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 77). •...
  • Page 258 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Toner cartridge" on page 73). If white vertical streaks appear on the page: •...
  • Page 259 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Toner cartridge"...
  • Page 260 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
  • Page 261 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
  • Page 262 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 77). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Toner cartridge" on page 73). If the problem persists, the machine may require repair.
  • Page 263 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
  • Page 264: Copying Problems

    Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 57). Smears, lines, marks, or spots •...
  • Page 265: Scanning Problems

    Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 47). •...
  • Page 266 Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...
  • Page 267: Faxing Problems

    Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
  • Page 268 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 81). you sent.
  • Page 269: Operating System Problems

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
  • Page 270 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 271 Operating system problems Common Linux problems Condition Suggested solutions There is no xsane nor simple- • For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using download center supplied by O/S (ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software scan application on my Linux for Fedora).
  • Page 272 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 130). printed correctly.
  • Page 273 • Installing the driver locally • Installing the driver over the network • Installing the driver over the wireless network • Uninstalling the driver • Using Samsung Printer Experience • Accessing management tools • Installing accessories • Troubleshooting • The screen may appear somewhat different depending on the model or interface in use.
  • Page 274: Understanding The Screen

    Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen Quick Guide for Windows 8 User...
  • Page 275: System Requirements

    System requirements Requirement (recommended) Operating Free HDD system Space ® ® ® 1 GB (2 GB) 16 GB Windows 8 Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher ® • Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme).
  • Page 276: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer • If you want to install Samsung’s printer management tools, you need to using the cable. install them using the supplied software CD (see "From the Desktop Screen"...
  • Page 277 Installing the driver locally Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. If “Tap to choose what happens with this disc.”...
  • Page 278: Installing The Driver Over The Network

    • Machine that do not support networking will not be able to use this feature (see "Rear view" on page 22). • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop •...
  • Page 279 Installing the driver over the network Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 137). Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search >...
  • Page 280: Installing The Driver Over The Wireless Network

    Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop • You must set up for wireless network using the supplied software CD in Screen"...
  • Page 281 Installing the driver over the wireless network Turn on your computer, access point, and machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.
  • Page 282: Uninstalling The Driver

    Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode (see "From the Desktop Screen" on page 282). • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
  • Page 283: Using Samsung Printer Experience

    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
  • Page 284 Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
  • Page 285 Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer Select the printer you want to delete.
  • Page 286 Using Samsung Printer Experience Opening more settings Basic tab The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print. From the Charms, select Devices.
  • Page 287 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
  • Page 288 Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning. installed on the computer using the sharing feature.
  • Page 289 Using Samsung Printer Experience • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. Quick Guide for Windows 8 User...
  • Page 290: Accessing Management Tools

    Accessing management tools Samsung provides a variety of management tools for Samsung printers. For more information on each tool, refer to "Useful Management Tools" on page 236. From the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools.
  • Page 291: Installing Accessories

    Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use.
  • Page 292: Troubleshooting

    Troubleshooting Problem Suggested Solutions Samsung Printer Samsung Printer Experience is not installed. Experience is not shown Download the app. from the Windows Store and when you click more install it. settings. Machine information is Check the Printer properties. Click the Ports tab.
  • Page 293 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. BOSNIA 051 133 1999 www.samsung.com Country/Region Customer Care Center WebSite BOTSWANA 8007260000 www.samsung.com 0800 100 100 www.samsung.com/...
  • Page 294 CZECH 800-SAMSUNG (800-726786) www.samsung.com 0180 6 7267864* DENMARK 70 70 19 70 www.samsung.com [HHP] 0180 6 M SAMSUNG bzw. GERMANY 0180 6 67267864* (*0,20 €/Anruf 1-800-751-2676 www.samsung.com/ aus dem dt. Festnetz, aus dem latin (Spanish) DOMINICA Mobilfunk max. 0,60 €/Anruf) www.samsung.com/...
  • Page 295 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-299-0013 www.samsung.com/ JAPAN 0120-327-527 www.samsung.com latin (Spanish) 800-22273 www.samsung.com/ GUATEMALA JORDAN www.samsung.com/ Levant (English) 065777444 latin_en (English) KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com 800-27919267 www.samsung.com/ latin (Spanish) KENYA 0800 545 545 www.samsung.com...
  • Page 296 1-800-10-7267864 [PLDT] www.samsung.com/ph 0900-SAMSUNG (0900-7267864) www.samsung.com NETHERLANDS (€ 0,10/min) 1-800-8-7267864 [Globe landline PHILIPPINES and Mobile] NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz 02-4222111 [Other landline] 00-1800-5077267 www.samsung.com/ 0 801-1SAMSUNG(172-678) * lub www.samsung.com/pl latin (Spanish) NICARAGUA +48 22 607-93-33 ** www.samsung.com/...
  • Page 297 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite RWANDA 9999 www.samsung.com TADJIKISTAN 8-10-800-500-55-500 www.samsung.com 08008 SAMSUNG (08008 726 www.samsung.com/ro TAIWAN 0800-329-999 www.samsung.com/tw ROMANIA 7864)TOLL FREE No. TANZANIA 0685 88 99 00 www.samsung.com RUSSIA 800-00-0077 www.samsung.com 1800-29-3232 www.samsung.com/th...
  • Page 298 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite VENEZUELA 0-800-100-5303 www.samsung.com/ve VIETNAM 1 800 588 889 www.samsung.com ZAMBIA 0211  350370 www.samsung.com Contact SAMSUNG worldwide...
  • Page 299 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
  • Page 300 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
  • Page 301 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
  • Page 302 Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
  • Page 303 Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
  • Page 304 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
  • Page 305 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
  • Page 306 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
  • Page 307 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
  • Page 308 Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
  • Page 309 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
  • Page 310 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
  • Page 311 Index inside entering character outside error message accessing pickup roller management tools scan unit address book cleaning a machine favorites settings, for printing editing control panel group editing convention adding documents to a reserved fax registering copy using canceling a reserved fax job general setup address book setup delaying a fax transmission...
  • Page 312 Index machine features common Linux problems loading print media feature driver installation for network connected memory/hard drive feature front view menu overview printer properties multi-purpose tray scanning tips on using linux scanning general icons using special media loading general settings paper in the tray1 glossary special media...
  • Page 313 Samsung Printer Status printing feature envelope scan feature problem labels Scanning operating system problems output support Scanning with Samsung Easy Document problems preprinted paper Creator copying problems setting the paper size scanning faxing problems printer preferences basic information...
  • Page 314 USB cable driver installation 28 replacing toner cartridge using help SyncThru Web Service disconnectiong general information SyncThru™ Web Service wireless network watermark network cable create delete toner cartridge edit estimated life Windows handling instructions common Windows problems non-Samsung and refilled Index...

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