Foscam G2V Series User Manual
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Foscam G2V Series User Manual

Foscam G2V Series User Manual

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User
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Outdoor HD IP Camera
Model NO.: G2, G2VX, G2C VX, G2E VX, G2 Plus VX, G2 Lite VX, G4 VX, G4C VX, G4E VX, G4 Plus VX, G4
Lite VX, FI9900P VX, FI9900EP VX, FI9901P VX, FI9901EP VX, FI9902P VX, FC5415P VX, FC5618P VX,
FC5618EP VX, FC5718EP VX ("VX" represent the software version, which "X" can be from 1 to 9).
V1.0

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  • Page 1 User Manual User Manual Outdoor HD IP Camera Model NO.: G2, G2VX, G2C VX, G2E VX, G2 Plus VX, G2 Lite VX, G4 VX, G4C VX, G4E VX, G4 Plus VX, G4 Lite VX, FI9900P VX, FI9900EP VX, FI9901P VX, FI9901EP VX, FI9902P VX, FC5415P VX, FC5618P VX, FC5618EP VX, FC5718EP VX (“VX”...

  • Page 2: Table Of Contents

    Table of Contents Security Warning................................... 1 1 Overview..................................... 1 1.1. Key Features................................1 1.2. Read before Use..............................2 1.3. Packing Contents..............................2 1.4. Physical Description............................. 3 1.5. SD Card Management............................4 1.6. Wall Installation..............................5 2 Access the IP Camera..............................6 2.1 Hardware Connection & Software Installation....................6 2.2 Access the Camera In LAN..........................

  • Page 3: Security Warning

    FOSCAM provides Phone apps for Android and iPhone users, please search and install app on app Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Read Before Use

     Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP  Supporting Third Party Domain name  Providing Phone apps for Android and iPhone users ...

  • Page 5: Physical Description

    1.4. Physical Description 1.4.1 Front Panel 1 WIFI Antenna: Wireless Antenna 2 Infrared LED: 30 IR LEDs 3 LENS: CMOS sensor 4 Induction IC 1.4.2 Interface 1 LAN 10/100M adaptive Ethernet interface. Through this interface, IP camera can be connected with various network...

  • Page 6: Bottom View

    1.4.3 Bottom View There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for technical services.

  • Page 7: Wall Installation

    1.6. Wall Installation Fixate the camera on your preferred location and use screws to mount it. We have provided screws in the Packaging. NOTE: Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring. These connectors are not weather-resistant.

  • Page 8: Access The Ip Camera

    1. Mount the antenna and make it stand vertically (Only for the device with external antenna). 2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. 4. Visit Foscam official website http://www.foscam.com , select “Support > Download Center > Software Tools”, then you can find the “Equipment Search Tool”, download the tool to your computer, the icon shows as below:...

  • Page 9: Wireless Connection

    Double click the IP address of the camera; the camera login page should be open in your default browser. (2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.

  • Page 10: Access The Camera In Wan

    2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
  • Page 11 IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory default.
  • Page 12 be using the TP-LINK brand wireless router as an example. If there is a UPnP function in your router:  Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled. If there is no UPnP function in your router: ...

  • Page 13: Using The Vlc Player

    Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC Player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted.
  • Page 14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time...

  • Page 15: Ip Camera Connection To The Server

    preview. If you cannot play the video in the VLC player, please check the port mapping. NOTE : If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP Camera Connection to the Server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

  • Page 16: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera.
  • Page 17 After logging in for the first time, you will go to Setup Wizard automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Country: Select the country. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format, etc.
  • Page 18 Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs.

  • Page 19: Surveillance Window

    NOTE: It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window Section1 FOSCAM Logo / LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window...
  • Page 20 do advanced settings. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-camera panel. Section3 Mode / Stream / WDR / NAA / Mirror / Flip buttons Mode 1) 50Hz ---------Indoor surveillance (Region: Europe, China) 2) 60Hz ---------Indoor surveillance (Region: USA, Canada)
  • Page 21 WDR: WDR stands for High Dynamic Range. It usually refers to the method of capturing images having "greater dynamic range between the lightest and darkest areas of an image than current standard digital imaging methods or photographic methods". You can select ON from the dropdown list under sunlight or with bright background.
  • Page 22 Section8 If you have added time and camera name in the video, you can see it in the live window. Go to Settings > Basic settings > Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings >...
  • Page 23 Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep Ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality. Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
  • Page 24 1. This camera don't support Pan / Tilt function, so here can not allow to use Screen PTZ. 2. For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it.

  • Page 25: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it, you could refer to section 3.1. 4.2 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

  • Page 26: Session Status

    the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP / DDNS status, WIFI status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now.

  • Page 27: Basic Settings

    4.2.4 Log The log record shows who and which IP address accessed or logout the camera and when. Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page .

  • Page 28: User Accounts

    Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC / Terminal: Select this option to synchronize the date and time of the Network Camera with your computer.

  • Page 29: How To Change The Password

    How to change the password? Firstly, select the account which you want to change the password, then select Change Password, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.

  • Page 30: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 31 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 3 Click Add to take effect . 2 Enter the User name and password of the 2nd camera . Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.
  • Page 32 Add cameras in WAN If you want to view all cameras via the internet (remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4 DDNS)
  • Page 33 Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number.

  • Page 34: Voice Prompt

    5---- Click Add button and to take effect NOTE : Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP. Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.
  • Page 35 subnet of your router or computer. Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel >...

  • Page 36: Wireless Settings

    Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings Step 1: Choose Settings on the top of the camera interface, and go to the "Network"...
  • Page 37 If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 DDNS If you need Foscam DDNS, you can apply it on DDNS page. First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”.
  • Page 38 Then login your Foscam Cloud account for myfoscam.org, and click “Get DDNS”. If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.
  • Page 39 After get DDNS, click “Finish” to go back to DDNS settings.
  • Page 40 If the network error, you fail to get the DDNS, please try again. Once you success get Foscam DDNS, you can follow below step to use. Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 41 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera via internet would be http://cp4911.myfoscam.org:8000 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again , here click this button and start Manufacturer's DDNS Service.
  • Page 42 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Please create the domain name step by step according to instructions on www.no-ip.com Step 2 DO DDNS Service Settings within the Camera...
  • Page 43 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Do port forwarding within the router Example: The camera's LAN IP address is http://192.168.8.100:2000...
  • Page 44 4.4.4 UPnP The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status: The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error.
  • Page 45 Select which camera you’d like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes.

  • Page 46: Mail Settings

    HTTPS Port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF Port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535 (except 0 and 65534).
  • Page 47 Test result . If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 48 FTP server: If your FTP server is located on the LAN, you can set as Figure as above. If you have an FTP server which you can access on the internet, you can set as below. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

  • Page 49: Video

    4.4.8 P2P Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Setup Guide. First of all, you need to open the P2P function of the camera at Settings > Network > P2P. 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings.

  • Page 50: On Screen Display

    Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode.

  • Page 51: Snapshot Settings

    4.5.3 Snapshot Settings n this page you can set the snapshot pictures' image quality and the storage path. Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically.

  • Page 52: Detector

    Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. 4.6 Detector 4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.
  • Page 53 B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP.
  • Page 54 Click this button and select all time range. B Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.

  • Page 55: Sound Detection

    NOTE : You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound Detection When the ambient sound over a certain decibel ,the sound alarm will be triggered. If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db.

  • Page 56: Record

    4.7 Record 4.7.1 Storage Location Recording Location: SD card, FTP. SD card: The video will be saved in SD card. Make sure the camera has been inserted the SD card. On  this page, you can see the available space of the SD card. FTP: The video will be saved in FTP.

  • Page 57: Schedule Recording

    4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording.

  • Page 58: Sd Card Management

    Record frame: There are six frame selections, such as 1 / 30, 4 / 30, 8 / 30, 15 / 30, 24 / 30, 30 / 30. Recommended default is 4 / 30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is.

  • Page 59: Firewall

    4.8 Firewall This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera.

  • Page 60: System Upgrade

    4.9.2 System Upgrade Click Download the Latest Firmware, you will see the following screen. And click Save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available.

  • Page 61: Patch Installation

    CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

  • Page 62: Factory Reset

    power during it installing. After installing is complete, you will receive a system prompt. 4.9.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. 4.9.5 Reboot Click Reboot to reboot the camera.

  • Page 63: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 64 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / Audio / Full screen Buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 65: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 66 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 67 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 68 Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls; Step2: Please check if the frequency band of the wireless signal is 2.4GHz.
  • Page 69 Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case DDNS shows failed, please follow below tips to help it synchronize: (1) Change DNS server to 8.8.8.8. Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings (For SD cameras) menu to make the change.
  • Page 70 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total. Step 2: Setup the Storage Location Go to Settings >...
  • Page 71 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...
  • Page 72 6.1.9 Unable to connect camera remotely using Foscam app Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup like port forwarding. When it unable to connect remotely, below tips can help app establish the connection: (1) Update app and camera’s firmware to latest version,...

  • Page 73: Default Parameters

    6.1.10 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 74: Ce & Fcc

    With 30pcs IR-LED, IR LEDs for IR range up to 20m / IR range 66ft Input / Output External RCA interface for two-way audio Audio Audio Compression PCM / G.726 Ethernet One 10/100Mbps RJ45 port Wireless Standard IEEE802.11b / g / n IEEE802.11b: 11Mbps (Max.);...

  • Page 75: Warranty

    6.5 WARRANTY FOSCAM values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was...

  • Page 76: Limited Hardware Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.

  • Page 77: Limitation Of Liability

    Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website...

  • Page 78: Statement

    FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries.

  • Page 79: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com.

This manual is also suitable for:

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