Amcrest IP2M-846EW User Manual
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Amcrest IP2M-846EW User Manual

2mp prohd poe camera
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Amcrest IP2M-846EW / IP2M-846EB
2MP ProHD PoE Camera
User Manual
Version 2.0.0
Revised June 27nd, 2018

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Summary of Contents for Amcrest IP2M-846EW

  • Page 1 Amcrest IP2M-846EW / IP2M-846EB 2MP ProHD PoE Camera User Manual Version 2.0.0 Revised June 27nd, 2018...

  • Page 2: Table Of Contents

    4.2.2 Accessing your camera using multiple mobile devices ............................9 4.2.3 Configuring advanced settings on your camera ..............................9 4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ........................9 4.2.5 Using plug-and-play for remote web access ............................... 9 4.3 App Setup ...........................................
  • Page 3 4.6.1 Installing the AmcrestView.com browser plugin ............................21 4.6.2 User method ........................................24 4.7 Remote Web Access Setup ....................................... 31 4.7.1 UPnP/DDNS Remote Web Access Setup................................31 4.7.2 Port Forwarding Remote Web Access Setup ..............................32 4.8 NVR Access ..........................................33 5 Operation and Interface ........................................
  • Page 4 5.4.3 Event ..........................................56 5.4.3.1 Video Detection ......................................56 5.4.3.2 Audio Detection ....................................... 59 5.4.3.3 Alarm ........................................61 5.4.3.4 Abnormality ......................................62 5.4.4 Storage ..........................................64 5.4.4.1 Schedule ........................................65 5.4.4.2 Destination ....................................... 67 5.4.4.3 Record Control ......................................70 5.4.5 System ..........................................70 5.4.5.1 General ........................................

  • Page 5: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 6: Features And Specifications

    1.1 Overview Amcrest provide an excellent digital surveillance product that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 7: Device Overview

    Cloud Storage Functionality This camera can record video streams to the Amcrest Cloud service to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 8: Connection & Installation

    3 Connection & Installation This section provides information about the connection and installation of your camera. 3.1 Connection Guide The camera initially should be connected via the following method: This camera uses a POE cable for internet access, as well as to power the camera. 3.2 Installation Guide The camera has a standard camera tripod screw hole (1/4-20 UNC thread) for use in mounting the camera onto a stable surface.

  • Page 9: Camera Setup Methods

    For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the Amcrest cloud app...

  • Page 10: Amcrest Cloud App Setup

    Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com...
  • Page 11 6. If you are adding a new camera that does not have a 5. Scan the QR code on the back/side/bottom of set password the app will automatically detect that a the camera or manually enter the camera’s serial new camera is being added. Tap OK to proceed. number into the Enter camera S/N (serial number) field.

  • Page 12: Amcrest View Pro Setup

    Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store. 2. Open the app and tap on the + symbol in the middle 3.
  • Page 13 4. Tap on PoE Camera Next, select a connection type. Since we will be setting up a basic P2P connection with the device, tap on "P2P Connection" to continue. Give the camera a name (e.g. Garage, Kitchen, Scan the QR code on the back/side/bottom of Living Room, etc.) and provide the username and the camera or manually enter the camera’s serial...

  • Page 14: Desktop Access Setup

    Amcrest View Pro and its functionalities visit confirm the password. Press OK to continue. amcrest.com/support For more information about Amcrest View Pro and its functionalities visit amcrest.com/support 4.4 Desktop access setup There are 2 ways to access your camera from a computer (laptop or desktop) which are: locally or remotely.

  • Page 15: Amcrest Ip Config Software Method

    4.4.1 Amcrest IP Config Software method Amcrest IP Config Software can be installed for free onto your computer from Amcrest’s official website. The IP Config Software is available for both Windows and Mac operating systems. To get directly to the downloads page, use this link: https://amcrest.zendesk.com/hc/en-us/categories/201939038-All-Downloads...
  • Page 16 Find the download in your Downloads folder, and click it to open the installer. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes. Once you see the first page of the installer wizard, click Next to continue. On the next page, check the box next to “I agree”, then click Install.
  • Page 17 After the progress bar completes, if you see a Windows Security Alert popup, click Allow access.

  • Page 18: Installing The Amcrest Browser Plugin

    This brings you to the main screen of Amcrest IP Config Software. Your camera will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your camera.

  • Page 19: Logging In

    Note: After logging in for the first time, you will be prompted to change your password. To find the camera’s IP address, please refer to the Amcrest IP Config Software method (section 4.4.1) above. To install the browser plugin for the camera’s web interface, please refer to the section 4.4.2 above.

  • Page 20: Amcrest Cloud Setup

    4.5 Amcrest Cloud Setup Amcrest PoE cameras are able to sync with Amcrest Cloud; a service that stores recorded video streams in order to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 21: Web Access Setup (Amcrestview.com)

    View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 22 You will be prompted by the browser to install the plugin. Click Run: You may be prompted to verify this download. This software is not harmful to your computer and will not make any unwanted changes. To verify, start by clicking View Downloads: In the View Downloads page, right click the plugin, then click Run Anyway.
  • Page 23 On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK: You will be taken back to the login page and see another notification from your browser asking you to allow this plugin on this web page.

  • Page 24: User Method

    You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming you’ve read the ‘Amcrest Terms of Service’, then click Create an Account:...
  • Page 25 You will see the Registration Successful message and a confirmation email will be sent to you: Check your email, and click the confirmation email from AmcrestView.com:...
  • Page 26 Once you’ve opened the email, click the confirmation link inside to complete your registration: You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login: You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login:...
  • Page 27 A popup will appear from your Windows Firewall. Click Allow access: You will be taken to the main screen of your account. From here, click the Add Device button:...
  • Page 28 Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface (click the “i” icon in the top bar, then click Version). Enter your username and password for the camera, not the username and password you just created for AmcrestView.com.
  • Page 29 10. You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live feed: 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow: 12.
  • Page 30 13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow: Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed:...

  • Page 31: Remote Web Access Setup

    Please refer to your router manufacturer’s documentation to learn how to enable UPnP on your router. Below is a step-by-step walkthrough that details how to setup the Amcrest PoE cameras for Remote Web Access using UPnP and DDNS: Login to your camera’s web interface, open the main menu then go to Setup ->...

  • Page 32: Port Forwarding Remote Web Access Setup

    Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. To set a custom DDNS name, fill out the Domain Name field and click Save.

  • Page 33: Nvr Access

    18. Login to your camera, open the main menu then go to Setup -> Network. 19. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 34: Operation And Interface

    5 Operation and Interface This section of the manual details the camera’s interface, as well as all of the operations the camera can perform. The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 35 Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description Alarm Output Click this button to generate an alarm output signal. This button becomes red/grey depending on alarm output activation or cancellation.

  • Page 36: Ptz

    Section 4: This section of the Live tab shows the picture that the camera is broadcasting. The bitrate is shown in the top left corner, the native resolution is shown in the top right corner, the time stamp is shown below the native resolution, and the camera type is shown in the bottom left corner.

  • Page 37: Playback

    The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
  • Page 38 Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from.

  • Page 39: Setup

    5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab: There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.
  • Page 40 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. •...
  • Page 41 • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area.

  • Page 42: Video

    Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 43 • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. • Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and they can be selected from this dropdown list.
  • Page 44 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.1.2.3 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify.

  • Page 45: Audio

    Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder.

  • Page 46: Network

    Below is an explanation for each of the fields on the Audio menu: • Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. •...
  • Page 47 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a...

  • Page 48: Connection

    QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.

  • Page 49: Pppoe

    Below is an explanation of the fields on the Connection settings tab: • Max Connections: This field allows the user to specify the maximum amount of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. •...

  • Page 50: Ddns

    For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.

  • Page 51: Smtp (Email)

    Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 52 Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...

  • Page 53: Upnp

    5.4.2.7 UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access. Below is a screenshot of the UPnP settings screen: Below is an explanation of fields on the UPnP settings screen: •...

  • Page 54: Snmp

    5.4.2.8 SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework in order to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: •...

  • Page 55: Multicast

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.10 Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network. Below is a screenshot of the multicast screen: Below is an explanation of the fields in the Multicast settings screen: •...

  • Page 56: Event

    Below is an explanation of the fields on the QoS screen: • Realtime Monitor: This field allows the user to enter in a priority value for realtime monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063. •...
  • Page 57 • Enable: This checkbox enables motion detection for the camera. • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 58 ▪ Threshold is the level that the motion detection needs to reach in order to trigger an alarm. The lower the threshold, the more likely that motion will trigger an alarm. To designate a zone, click and drag the mouse over the area desired. When a colored box is displayed over the live feed, that area is now enabled for motion detection.

  • Page 59: Audio Detection

    Below is an explanation of the fields on the Video Tamper tab: • Enable: This checkbox enables a video tamper alarm for the camera. • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set video tampering for certain days of the week.
  • Page 60 Below is an explanation of the fields on the Audio Detect tab: • Enable: This checkbox enables an audio detection alarm for the camera. • Enable Intensity Change: This checkbox enables intensity change for the camera audio. • Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm.

  • Page 61: Alarm

    • Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on audio detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or the camera can begin recording.

  • Page 62: Abnormality

    Click and drag to set alarm activation for certain days of the week. Also, periods of relay activation can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. •...
  • Page 63 Below is an explanation of the fields on the SD Card settings tab: • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. •...

  • Page 64: Storage

    • Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. • Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when a network abnormality is detected.

  • Page 65: Schedule

    5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: •...
  • Page 66 5.4.4.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period.

  • Page 67: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 68 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 69 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 70: Record Control

    5.4.4.3 Record Control This menu is where general recording settings are configured. Below is a screenshot of the record control menu: Below is an explanation of the fields on the Record Control settings tab: • Pack Duration: This field allows the user to set how many minutes each file is comprised of. •...
  • Page 71 Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera. •...

  • Page 72: Manage Users

    • End Time: This dropdown box and field allow the user to enter in the end time for DST. • Synchronize with NTP: This checkbox allows the user to enable the camera’s synchronization with an NTP server. • NTP Server: This field allows the user to enter in an NTP server. •...

  • Page 73: Restore Factory Settings

    5.4.5.3 Restore Factory Settings This screen allows the user to reset the camera and all its settings to the factory settings. Below is a screenshot of the Default screen: Note: An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light/reset button on the back of the device for 10 seconds (until the light changes).

  • Page 74: Upgrade

    • Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. Manual Reboot: This button allows the user to manually reboot the camera. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.5.6 Upgrade This menu allows the user to upgrade the camera’s firmware.

  • Page 75: Online Users

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.4.6.3 Online Users This screen allows the user to see which users are online.

  • Page 76: Logout

    The table on the right shows the alarm log and all of the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
  • Page 77 • The camera is not compatible with the monitor. • The camera color or brightness settings are not correctly configured. 5. Local Recordings are not searchable. Below are a few possible reasons why this may be occurring: • The SD card is broken. •...
  • Page 78 • The camera is having network connection errors. • Web access may be setup incorrectly. • The username or password may be incorrect. 12. Web Access live view is only displaying a static picture. Both live playback and recorded playback aren't working. Below are a few possible reasons why this may be occurring: •...

  • Page 79: Glossary Of Terms

    18. Forgot login information. Below are a few solutions: Hold the reset button on the back of the camera to execute a factory reset. This will restore the device to its factory settings and will reset ALL of the camera’s settings. 19.

  • Page 80: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.

  • Page 81: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 82 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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