Amcrest IP2M-841 User Manual
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Amcrest IP2M-841 User Manual

2mp/1mp prohd wifi ptz camera
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Amcrest IP2M-841/IPM-721
2MP/1MP ProHD WiFi PTZ Camera

User Manual

Version 1.1.7
Revised October 26th, 2015
1

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Summary of Contents for Amcrest IP2M-841

  • Page 1: User Manual

    Amcrest IP2M-841/IPM-721 2MP/1MP ProHD WiFi PTZ Camera User Manual Version 1.1.7 Revised October 26th, 2015...

  • Page 2: Table Of Contents

    4.2.3 For Configuring Advanced Settings On Your Camera ................. 12 4.2.4 For Cloud Storage and Playback ......................... 12 4.2.5 For Quick Web Access To Your Cameras ....................12 4.3 Amcrest View App Setup ........................... 13 4.4 Desktop Access Setup ............................18 4.6 P2P Setup ................................19 4.7 Amcrest Cloud Setup ............................
  • Page 3 5 Operation and Interface ............................24 5.1 Live ..................................24 5.2 PTZ ..................................26 5.3 Playback ................................27 5.4 Setup .................................. 29 5.4.1 Camera ................................ 30 5.4.1.1 Configuration ............................30 5.4.1.2 Video ..............................33 5.4.1.3 Audio ..............................36 5.4.2 Network ..............................37 5.4.2.1 TCP/IP ..............................
  • Page 4 5.4.3.4 Abnormality ............................55 5.4.4 Storage ................................ 58 5.4.4.1 Schedule .............................. 58 5.4.4.2 Destination ............................61 5.4.4.3 Record Control ............................. 63 5.4.5 System ................................ 64 5.4.5.1 General ..............................64 5.4.5.2 Manage Users ............................66 5.4.5.3 Restore Factory Settings ........................67 5.4.5.4 Import/Export ............................

  • Page 5: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below:  Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 6: Important Safeguards And Warnings

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

  • Page 7: Features And Specifications

    1.1 Overview The Amcrest PT Network Camera is an excellent digital surveillance product that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 8: Device Overview

    2 Device Overview The diagram below shows the camera’s profile and rear panel.
  • Page 9 Please refer to the following chart for information about the camera and its ports. Number Name Power port Audio Input/Output ports SD Card slot Alarm Input/Output ports Reset/WPS button/Indicator Light (For reset, long press for 10 seconds; for WPS, one quick press) Network port Please refer to the chart below for information about the camera’s indicator light: Indicator Light Status...

  • Page 10: Connection & Installation

    3 Connection & Installation This section provides information about the connection and installation of the Amcrest PT Network Camera. 3.1 Connection Guide The camera initially should be connected via the following method: In addition to connecting the camera to a computer, the camera should also be connected to a power source, by connecting the included power cable to both a power outlet, and the camera.

  • Page 11: Camera Access Setup

    4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods. 4.1 Default Username and Password To login to the system for the first time, use one of the following default username/password combinations. Once you’ve successfully logged in, it is highly recommended to change the password for security reasons.

  • Page 12: How To Setup The Camera

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.7 (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage.

  • Page 13: Amcrest View App Setup

    Android mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. Amcrest View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.
  • Page 14 4. Tap the plus sign in the top right hand corner. 5. Tap WiFi Configuration...
  • Page 15 6. Tap the QR code icon that shows in the right part of the S/N field. Your mobile device’s camera will activate, and you are now ready to scan your camera’s QR code. 7. Point the phone’s camera at the QR code on the bottom of the IP2M-842/IPM-722. Make sure the QR code fits inside of the clear box in the center of the phone screen.
  • Page 16 8. Enter a name for the camera, then enter the Username and Password used to login to the camera. By default, the username is “admin” and the password is “admin”, then tap Next. 9. If the WiFi network is protected with a password, enter it in the field on this screen, then tap Next.
  • Page 17 10. Wait for the camera to connect to the WiFi Network, and when the camera is done connecting to the network, the Added Successfully screen will display. Wait for around 2 minutes to give the camera time to connect to your WiFi network.

  • Page 18: Desktop Access Setup

    Development). To easily connect to the camera’s interface, use the included CD to install and run the IP Config tool. Alternatively, you can download the IP Config software from www.amcrest.com/support. The IP Config tool’s interface looks like the below image: After launching the IP Config tool, click the Refresh button to bring up the cameras on the network.

  • Page 19: P2P Setup

    AmcrestView.com (section 4.8). To setup advanced remote access via UPnP/DDNS or Port Forwarding see section 4.9. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos 4.6 P2P Setup P2P setup allows you to add your camera to other smartphones or tablet devices once you have initially set up the camera on the internet.

  • Page 20: Amcrest Cloud Setup

    5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.

  • Page 21: Remote Web Access Setup

    Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup the Amcrest IP2M-842/IPM-722 Cameras for Remote Web Access using UPnP and DDNS: 1.

  • Page 22: Port Forwarding Remote Web Access Setup

    For more information on UPnP, see section 5.2.2.6. For more information on DDNS, see section 5.2.2.4. If the process above is not working, please contact Amcrest Support via one of the following options:  Visit http://amcrest.com/contacts and use the email form ...

  • Page 23: Nvr Access

    Port is 33333, the URL would be http://abc123456789.quickddns.com:33333 23. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: ...

  • Page 24: Operation And Interface

    5 Operation and Interface This section of the manual details the camera’s interface, as well as all of the operations the camera can perform. The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 25 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.4.1.2.1. For more information on protocols, see section 5.4.2.2.1. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name...

  • Page 26: Ptz

    5.2 PTZ The PTZ tab allows the user to change the position of the camera. Below is a screenshot of the PTZ tab: The PTZ control panel allows the user to position the camera in different ways. Below is a screenshot of the PTZ control panel: The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.

  • Page 27: Playback

    The speed dropdown box allows the user to control the speed at which the camera moves. The values range from 1 to 8, 8 being the fastest. The zoom buttons allow the user to digitally zoom in and out on the live preview picture. The dropdown box under PTZ settings allows the user to configure Presets and Tours.
  • Page 28 1. Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. 2. File Menu: This panel allows the user to select a file type and data source. 3.

  • Page 29: Setup

    5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab: There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.

  • Page 30: Camera

    5.4.1 Camera This menu section allows the user to change different camera settings for video, audio, and to manage image profiles. 5.4.1.1 Configuration This menu allows the user to configure image profiles for normal, day, and night usage. 5.4.1.1.1 Configuration Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: ...
  • Page 31 effect on the general brightness of the whole video. The video color may become too strong if the value is too high. For the grey part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low.

  • Page 32: Profile Management

    5.4.1.1.2 Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item:  Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.

  • Page 33: Video

    5.4.1.2 Video This section allows the user to change video settings for the camera’s video feed. There are 4 tabs in this menu item: Video, Snapshot, Overlay, and Path. 5.4.1.2.1 Video Below is a screenshot that shows the Video tab in the Video menu item: Below is an explanation for each of the fields on the Video tab in the Video menu item: ...
  • Page 34  Watermark Character: This field allows the user to set the watermark’s text. The default string is DigitalCCTV. The maximum length is 85 characters. This string can only include numbers, characters, and underscores. Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming.
  • Page 35 5.4.1.2.3 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature.

  • Page 36: Audio

    5.4.1.2.4 Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item:  The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder.

  • Page 37: Network

    Below is an explanation for each of the fields on the Audio menu:  Enable: This checkbox allows the user to enable audio recording.  Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded ...
  • Page 38 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...

  • Page 39: Connection

    Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. ...

  • Page 40: Pppoe

    5.4.2.2.2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button.

  • Page 41: Ddns

    For purposes of this guide, QuickDDNS will be used. QuickDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.

  • Page 42: Ip Filter

    5.4.2.5 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: ...

  • Page 43: Smtp (Email)

    5.4.2.6 SMTP (Email) This screen allows for the configuring of email settings in order to permit the camera to send emails when an alarm is triggered. Below is a screenshot of the email settings screen: Below is an explanation of fields on the SMTP (Email) settings screen: ...

  • Page 44: Upnp

    5.4.2.7 UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access.

  • Page 45: Snmp

    5.4.2.8 SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework in order to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: ...

  • Page 46: Multicast

    Click the checkbox next to Enable to the Bonjour functionality. The Server Name field allows the user specify what name to use in order to connect devices via the Bonjour protocol. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 47: 802.1X

    Below is an explanation of the fields on the WiFi tab of the WiFi menu:  Enable: This checkbox allows the user to enable WiFi functionality.  Add SSID: This button allows the user to manually enter in an SSID. ...

  • Page 48: Qos

    To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 49: Event

    5.4.3 Event This menu section allows the user to change different settings for triggering events. 5.4.3.1 Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. 5.4.3.1.1 Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: ...
  • Page 50 system detects another alarm signal, it can generate a new alarm since the anti-dither time has expired.  Detection Area: Clicking this button opens a pop up screen that can be used to set detection areas. When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100).
  • Page 51 5.4.3.1.2 Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab:  Enable: This checkbox enables a video tamper alarm for the camera. ...

  • Page 52: Audio Detection

    5.4.3.2 Audio Detection This menu allows the user to modify audio detection settings. Below is a screenshot of the Audio Detect screen: Below is an explanation of the fields on the Audio Detect tab:  Enable: This checkbox enables an audio detection alarm for the camera. ...

  • Page 53: Alarm

     Record: This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered.  Record Delay: his field specifies in seconds how long the delay between alarm activation and recording should  Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when an audio detection alarm is triggered.
  • Page 54 Click and drag to set alarm activation for certain days of the week. Also, periods of relay activation can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. ...

  • Page 55: Abnormality

    5.4.3.4 Abnormality This menu has 3 tabs: SD Card, Network, and Illegal Access 5.4.3.4.1 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: ...
  • Page 56 5.4.3.4.2 Network This tab allows the user to set the camera’s response to a Network related abnormality. Below is a screenshot of the Network tab screen: Below is an explanation of the fields on the Network settings tab:  Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict.
  • Page 57 5.4.3.4.3 Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: ...

  • Page 58: Storage

    5.4.4 Storage This menu section allows the user to change storage settings for the camera. 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured.
  • Page 59 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: ...

  • Page 60: Holiday Schedule

    5.4.4.1.3 Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab:  Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.

  • Page 61: Destination

    5.4.4.2 Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. 5.4.4.2.1 Path This tab is where the user can designate a path for recorded video and snapshots to reside in. Below is a screenshot of the Path tab: Below is an explanation of the fields on the Path settings tab: ...
  • Page 62  Refresh: This button refreshes the SD card table.  Format: This button formats the SD card. 5.4.4.2.3 FTP This tab is where the user can change FTP settings. Below is a screenshot of the FTP tab: Below is an explanation of the fields on the FTP settings tab: ...

  • Page 63: Record Control

    5.4.4.2.4 NAS This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab:  Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. ...

  • Page 64: System

    5.4.5 System This menu section allows the user to change general settings for the camera. 5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.4.5.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: ...
  • Page 65 5.4.5.1.1 Date & Time This tab is where the user can configure the date and time settings for the camera. Below is a screenshot of the Date & Time tab: Below is an explanation of the fields on the Date & Time settings tab: ...

  • Page 66: Manage Users

    5.4.5.2 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the manage users screen: Below is an explanation of the fields on the Manage Users screen: ...

  • Page 67: Restore Factory Settings

    5.4.5.3 Restore Factory Settings This screen allows the user to reset the camera and all of its settings to the factory settings. Below is a screenshot of the Default screen: Note: An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light/reset button on the back of the device for 10 seconds (until the light changes).

  • Page 68: Auto Maintain

    5.4.5.5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen:  Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot.

  • Page 69: Information

    5.4.6 Information This menu section allows the user to view information about the camera for reference purposes. 5.4.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed.

  • Page 70: Online Users

    5.4.6.3 Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table. 5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all of the alarm instances that have occurred.

  • Page 71: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring:  The power input is not correct voltage.  The power cable connection is not secured correctly.  The firmware was upgraded incorrectly. 2.
  • Page 72 Below are a few possible reasons why this may be occurring:  The video quality setting is too low.  The camera software has a read error. Restart the camera to solve this problem.  The SD card is broken. ...
  • Page 73 11. Web Access isn't working. Below are a few possible reasons why this may be occurring:  Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.  ActiveX controls have been disabled.  The PC is not using DirectX 8.1 or higher.
  • Page 74 15. Alarms are not working. Below are a few possible reasons why this may be occurring:  The alarm is not setup correctly.  The alarm cable is not connected correctly.  The alarm input signal is not correctly configured. ...

  • Page 75: Glossary Of Terms

     S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.  Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.
  • Page 76  Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality.  Subnet Mask – a 32-bit number that masks an IP address, and divides the IP address into network address and host address.

  • Page 77: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 78 All the designs and software here are subject to change without prior written notice.  All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following:  Visit http://amcrest.com/contacts...

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Ipm-721

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