Paper Empty In Tray - Samsung Xpress M288 Series Service Manual

4. Alignment and Troubleshooting
► Error Code
M1–5012
► Error message

Paper Empty in Tray

► Symptom
Paper is empty in tray. / Paper is loaded in tray but the machine detects empty status.
► Troubleshooting method
1) If there is a jammed paper, first clear the jam. (Refer to 4.1.3 Jam removal)
2) Load the paper in tray.
3) Check if the empty actuator works normally. If it is defective or broken, replace it.
4) If the actuator operation is OK, check the empty sensor. Reconnect the sensor connector. If the sensor is defective,
replace it.
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