Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC Available consumables 1. Introduction Available maintenance parts Storing the toner cartridge Key benefits Redistributing toner Features by models Replacing the toner cartridge Useful to know Replacing the imaging unit About this user’s guide Cleaning the machine Safety information Tips for moving & storing your machine Machine overview Control panel overview 4.
Page 3: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
Page 4: Key Benefits
Manager" on page 175). • We recommend using recycled paper for saving energy. • Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs you of the machine’s status and allows you to Print with excellent quality and speed customize the machine’s settings (see "Using Samsung Easy Printer...
Page 5 Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
Page 6: Features By Models
● PCL printer driver (●: Included, Blank: Not available) (M262xND only) PS printer driver ● ● XPS printer driver ● ● Samsung Device Easy Printer Settings Manager ● ● Samsung Printer Status Direct Printing Utility ● ● Samsung AnyWeb Print...
Page 7 Depending on your country, wireless LAN card may not be available. For some countries, 10/100 Base TX wired LAN (M262xND only) only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. ●...
Page 8: Useful To Know
Where can I purchase option or consumables? • The toner level might be low or uneven. Shake the toner cartridge. • Inquire at a Samsung distributor or your retailer. • Try a different print resolution setting. • Visit www.samsung.com/supplies. Select your country/region •...
Page 9: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Page 10: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 11 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 12 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
Page 13 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Caution Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
Page 14 For consumables that contain toner dust (toner cartridge, waste • The machine should only be repaired by a Samsung service toner bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the consumables, follow the instructions for disposal.
Page 15: Machine Overview
Machine overview Accessories Power cord Software CD Misc. accessories a. The software CD contains the printer drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
Page 16 Machine overview Front view Rear view • This illustration may differ from your machine depending on its model. • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on •...
Page 17: Control Panel Overview
Control panel overview Prints a demo page and network configuration Info sheet This control panel may differ from your machine depending on its model. report (see "Printing a demo page" on page 24). There are various types of control panels. Configures the wireless network connection easily without a computer (see "Wireless network setup"...
Page 18 Control panel overview Cancel Stops an operation at any time and there are more functions. • Cancels the current job. • Prints demo page: Press and hold this button for about 2 seconds until the status LED blinks slowly, and release. •...
Page 19: Turning On The Machine
Turning on the machine Connect the machine to the electricity supply first. Press the power key or turn the switch on if the machine has a power switch. Press (Power) on the control panel. 1. Introduction...
Page 20: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer X:\Setup.exe replacing “X” with the letter, which represents your CD- ROM drive and click OK. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see •...
Page 21 >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD . Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 22: Reinstalling The Driver
Follow the instructions in the window. Follow the instructions in the installation window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
Page 23: Basic Setup
2. Basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. • Printing a demo page • Media and tray • Basic printing...
Page 24: Printing A Demo Page
Printing a demo page Print a demo page to make sure that the machine is operating correctly. To print a demo page: In ready mode, press and hold (Cancel) button for about 2 seconds until the status LED blinks, and release. For a model with a Info sheet ( ) button, press the button to print a demo page.
Page 25: Media And Tray
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Page 26 Media and tray Power voltage Available paper Paper quantity indicator shows the amount of paper in the tray. 110V Letter, Legal, US Folio, Oficio 220V 1 Full 2 Empty Paper type available for duplex printing Duplex printing might not be available for some models (see "Features by models"...
Page 27 Media and tray Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2. Basic setup...
Page 28 Media and tray Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. •...
Page 29 Media and tray 2. Basic setup...
Page 30 The table below shows the special media usable in each tray. Types Tray Manual feeder ● ● Plain To change the paper setting set in the machine, from the Samsung Easy Printer ● ● Manager select (Switch to advanced mode)> Device Settings. Thick ●...
Page 31 Media and tray Envelope Condition: should not be wrinkled, nicked, nor damaged. Temperature: should resist the heat and pressure of the machine Printing successfully on envelopes depends upon the quality of the envelopes. during operation. To print an envelope, place it as shown in the following figure. •...
Page 32 Media and tray Transparency • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. To avoid damaging the machine, use only transparencies designed for use in • Recommended media: Transparency for a color laser printer by Xerox, such laser printers.
Page 33 Media and tray Arrangement: Only use labels with no exposed backing between them. Card stock/ Custom-sized paper Labels can peel off sheets that have spaces between the labels, causing serious jams. Curl: Must lie flat with no more than 13 mm of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Page 34 After loading paper in the paper tray, set the paper size and type. the paper around. Note that print quality is not guaranteed. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode)> Device Settings.
Page 35 Media and tray Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not allow children near it. Open the output support before printing. The printed pages stack on the output support, and the output support will help the printed pages to align.
Page 36: Basic Printing
Basic printing The basic print settings including the number of copies and print range Printing are selected within the Print window. To take advantage of the advanced printing features, click Properties or • If you are a Mac, Linux, or Unix OS user, refer to the "Software installation" Preferences from the Print window (see "Opening printing preferences"...
Page 37 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
Page 38 Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 177). • You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 184). 2. Basic setup...
Page 39 The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete.
Page 40 Basic printing Eco options • Double-sided printing (long edge) feature is only available for duplex • Printer Default: Follows the settings set from the machine's control panel. models (see "Variety feature" on page • Depending on the printer driver you use, skip blank pages may not work •...
Page 41: Maintenance
3. Maintenance This chapter provides information about purchasing consumables, option and maintenance parts available for your machine. • Ordering consumables and option • Available consumables • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
Page 42: Ordering Consumables And Option
Available option may differ from country to country. Contact your sales representatives to obtain the list of available consumables, and maintenance parts. To order Samsung-authorized consumables, option, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
Page 43: Available Consumables
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
Page 44: Available Maintenance Parts
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Page 45: Storing The Toner Cartridge
Toner cartridge usage from the printer, follow the instructions below to store the toner cartridge properly. Samsung Electronics does not recommend or approve the use of non-Samsung • Store the cartridge inside the protective bag from the original package. brand toner cartridges in your printer including generic, store brand, refilled, or •...
Page 46 Storing the toner cartridge Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Page 47: Redistributing Toner
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Page 48 Redistributing toner M2625/ M2626/ M2825/ M2826 series 3. Maintenance...
Page 49: Replacing The Toner Cartridge
Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
Page 50 Replacing the toner cartridge M2620/ M2820 series 3. Maintenance...
Page 51 Replacing the toner cartridge M2625/ M2626/ M2825/ M2826 series 3. Maintenance...
Page 52: Replacing The Imaging Unit
Replacing the imaging unit M2625/ M2626/ M2825/ M2826 series 3. Maintenance...
Page 53: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 54 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
Page 55 Cleaning the machine Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 3.
Page 56 Cleaning the machine Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 3. Maintenance...
Page 57: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 58: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Page 59: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 25). •...
Page 60: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 4. Troubleshooting...
Page 61 Clearing paper jams In the manual feeder 4. Troubleshooting...
Page 62 Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first. 4. Troubleshooting...
Page 63 Clearing paper jams M2620/ M2820 series 4. Troubleshooting...
Page 64 Clearing paper jams M2625/ M2626/ M2825/ M2826 series 4. Troubleshooting...
Page 65 Clearing paper jams In the exit area 4. Troubleshooting...
Page 66 Clearing paper jams In the duplex area 4. Troubleshooting...
Page 67 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 68: Understanding The Led
When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service ( Settings > Machine Settings > System > Setup > Supplies Manangement> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Page 69 Understanding the LED Toner LED/ WPS LED/ Power LED/ Eco LED Status Description Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for Blinking replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 47).
Page 70: Appendix
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 71: Specifications
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches) •...
Page 72 Specifications Items Description Average operating mode Less than 400 W Ready mode Less than 45 W Power consumption • M262x/ M262xD/ M262xND: Less than 0.9 W • M282xND: Less than 1.0 W Power save mode • M282xDW: Less than 1.3 W (Wi-Fi Direct on: Less than 1.8 W Power off mode Less than 0.2 W (0.1 W SPW-B4319S...
Page 73 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m (16 to 43 lbs bond) 60 to 220 g/m (16 to 59 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
Page 74 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Envelope 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m (16 to 59 lbs bond) Monarch Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Page 75 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter, Legal, US Refer to the Plain paper section 121 to 163 g/m (32 to 43 lbs bond) 121 to 163 g/m (32 to 43 lbs Folio, A4, JIS B5, bond) ISO B5, Executive, Card stock...
Page 76 Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB ®...
Page 77 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Requirements (Recommended) Operating system Free HDD space Mac OS X 10.5 ®...
Page 78 Specifications Linux Items Requirements Operating system ® RedHat Enterprise Linux WS 4, 5, 6 (32/ 64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 (32/ 64 bit) ® OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/ 64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/ 64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/ 64 bit)
Page 79 Specifications Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Page 80: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 81 Regulatory information Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S.
Page 82 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems)
Page 83 Regulatory information • Consult the dealer or experienced radio TV technician for help. Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the FCC information to the user equipment.
Page 84 Regulatory information Operation of this device is subject to the following two conditions: (1) This United states of america device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 85 Regulatory information Germany only Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit Turkey only the correct 13 amp fuse.
Page 86 If the wires in the mains lead do not match the colors marked in your plug, do the following: • Hereby, Samsung Electronics, declares that this [M282xDW] is in compliance with the essential requirements and other relevant You must connect the green and yellow wire to the pin marked by the letter “E”...
Page 87 Wireless devices that may be in your system are only qualified for In the event of problems, you should contact the Euro QA Lab of Samsung use in the European Union or associated areas if a CE mark is on the Electronics Co., Ltd.
Page 88 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless Regulatory compliance statements device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
Page 89 Regulatory information Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
Page 90 Regulatory information China only 5. Appendix...
Page 91: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 92 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows.
Page 93 Samsung AnyWeb Print Wired network setup Easy Eco Driver Installing driver over the network Using SyncThru™ Web Service Wireless network setup Using Samsung Easy Printer Manager Samsung MobilePrint Using Samsung Printer Status Google Cloud Print™ Using Samsung Printer Experience AirPrint Using the Linux Unified Driver Configurator 3.
Page 94 ADVANCED Printing problems Printing quality problems Operating system problems...
Page 95: Software Installation
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network107).
Page 96: Installation For Mac
Installation for Mac Make sure that the machine is connected to your computer and Select Direct Connection using USB cable on the Printer Connection powered on. Type and click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.
Page 97: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, Click Continue. Check the program you want to delete and click Uninstall.
Page 98: Installation For Linux
Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
Page 99: Reinstallation For Linux
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
Page 100: Using A Network-Connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • Wireless network setup • Samsung MobilePrint • Google Cloud Print™ • AirPrint...
Page 101: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
Page 102: Wired Network Setup
Wired network setup You must set up the network protocols on your machine to use it on your Printing a network configuration report network. You can use network after connecting network cable to a corresponding port on You can print Network Configuration Report from the machine’s control panel your machine.
Page 103 Panel > Security Center > Windows Firewall. The following instructions may differ for your model. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Find the machine’s MAC address from the Network Configuration Report Downloads).
Page 104 Wired network setup IPv4 configuration using SetIP (Mac) Click Install. All components necessary for machine operations will be installed. Before using the SetIP program, disable the computer firewall from System If you click Customize, you can choose individual components to install. Preferences >...
Page 105 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6 ). Open /opt/Samsung/mfp/share/utils/. • If the IPv6 network seems to not be working, set all the network setting Double-click the SetIPApplet.html file.
Page 106 Wired network setup From the SyncThru™ Web Service • You can also set the DHCPv6. • To manually set the IPv6 address: Activating IPv6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA.
Page 107: Installing Driver Over The Network
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
Page 108 Installing driver over the network Enhanced Features and Participating in Printer Usage Information Windows Collection Program (optional). Then, click Next. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address"...
Page 109 > Support or downloads. Silent installation mode is an installation method that does not require any user • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. intervention. Once you start the installation, the machine driver and software are automatically installed on you computer.
Page 110 Installing driver over the network Command- line Definition Description Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be /a”<dest_path>” or Specifies destination path Since machine drivers operated solely.
Page 111 Installing driver over the network Command- line Definition Description Command- line Definition Description /x or Uses existing machine This command provides a /h, /H or /? Shows Command-line Usage. driver files to create printer way to install a printer instance if it is already instance that uses installed installed.
Page 112 Click Install. All components necessary for machine operations will be installed. You need to download Linux software packages from the Samsung website to If you click Customize, you can choose individual components to install. install the printer software (http://www.samsung.com > find your product >...
Page 113 The installation procedure is common for all variants of UNIX OS mentioned. Enter the printer description and click Next. From the Samsung website, download and unpack the UNIX Printer After the machine is added, click Finish. Driver package to your computer.
Page 114 Installing driver over the network See administration guide of your UNIX OS for details. On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two commands on the root terminal: Unpack the UNIX printer driver package.
Page 115 Installing driver over the network Setting up the printer Check the Make Default option to set this printer as default. Click OK to add the printer. To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: Type the name of the printer.
Page 116: Wireless Network Setup
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
Page 117 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
Page 118 Wireless network setup Set up method Connecting method Description & Reference Without Access Point From the computer Windows user, see "Ad hoc via USB cable" on page 129. Mac user, see "Ad hoc via USB cable" on page 129. Wi-Fi Direct setup See "Setting up Wi-Fi Direct"...
Page 119 Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
Page 120 Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
Page 121 Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 102). In ready mode, Press the (Cancel or Stop/Clear) button for more Press and hold the (WPS) button on the control panel for about 2 - 4 than five seconds on the control panel.
Page 122 Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
Page 123 Shortcut to the Samsung Easy Wireless Setup program without the CD: If After completing the wireless network connection, you need to install a you have installed the printer driver once, you can access the Samsung Easy machine driver to print from an application (see "Installing driver over the Wireless Setup program without the CD (see "Accessing management tools"...
Page 124 Wireless network setup • USB cable Insert the supplied software CD into your CD-ROM drive. Creating the infrastructure network Check wheter the USB cable is connected to the machine. Turn on your computer, access point, and machine. If the installation window does not appear, click Start > All programs > Accessories >...
Page 125 Wireless network setup Select Wireless network connection on the Printer Connection Type screen. Then, click Next. If your computer is wireless network enabled PC running Windows 7 or higher, wireless network installation proceeds automatically. Go to step 10. If Select the Wireless Setup Method screen appears, select Using a USB cable and click Next.
Page 126 • Wi-Fi Direct option appears on the screen only if your printer supports this feature. The wireless network security window appears when the access point has • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager security settings. (see "Setting up Wi-Fi Direct" on page 142).
Page 127 Wireless network setup Select the components to be installed. Creating the infrastructure network After selecting the components, you can also change the machine name, Turn on your computer, access point, and machine. set the machine to be shared on the network, set the machine as the default machine, and change the port name of each machine.
Page 128 Wireless network setup Select Wireless network connection on the Printer Connection Type If Select the Wireless Setup Method screen appears, select Using a screen. Then, click Next. direct wireless connection and click Next. Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network.
Page 129 Wireless network setup Ad hoc via USB cable (WPS) button from the control panel If below screen appears, press the If you do not have an access point (AP), you may still connect the machine within 2 minutes. wirelessly to your computer by setting up an ad-hoc wireless network by following the simple steps below.
Page 130 Wireless network setup Creating the ad hoc network in Windows Turn on your computer and the wireless network machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories >...
Page 131 Wireless network setup • Encryption: Select the encryption (None, WEP64, WEP128). Before entering the IP address for the machine, you must know the • Network Password: Enter the encryption network password value. computer’s network configuration information. If the computer’s network •...
Page 132 Wireless network setup The Wireless Network Setting Complete window appears. Click Next. Make sure that the machine is connected to your computer and powered on. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. Insert the supplied software CD into your CD-ROM drive.
Page 133 Wireless network setup Select Wireless connection on the Printer Connection Type and click If Wireless Settings screen appears, select Using a USB cable and click Continue. Next. If the screen does not appear, go to step 15. After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next.
Page 134 • Wi-Fi Direct option appears on the screen only if your printer supports Insert the supplied software CD into your CD-ROM drive. this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 142). 2. Using a network-connected machine...
Page 135 Wireless network setup Double-click the CD-ROM icon that appears on your Mac desktop. Select Wireless connection on the Printer Connection Type and click Continue. • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue.
Page 136 Wireless network setup If Wireless Settings screen appears, select Using a direct wireless connection and click Next. (WPS) button from the control panel If below screen appears, press the within 2 minutes. If the screen does not appear, go to step 13. When the wireless network set up is completed, click Next.
Page 137 Wireless network setup Items to prepare Read the license agreement and click Continue. • Network-connected computer Click Agree to agree to the license agreement. • Software CD that was provided with your machine Click Install. All components necessary for machine operations will be •...
Page 138 Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is case- Before entering the IP address for the machine, you must know the sensitive). computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be •...
Page 139 Wireless network setup When the window that tells you that the network cable connection is • After completing the wireless network connection, you need to install a confirmed appears, disconnect the network cable and click Next.. machine driver to print from an application (see "Installing driver over If the network cable is connected, it may have trouble finding the the network"...
Page 140 Wireless network setup IP setting using SetIP Program (Windows) Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. This program is used to manually set the network IP address of your machine Start a web browser such as Internet Explorer, Safari, or Firefox and enter using its MAC address to communicate with the machine.
Page 141 Wireless network setup Select the one Network Name(SSID) in the list. Disconnect the network cable (standard or network). Your machine should • SSID: SSID (Service Set Identifier) is a name that identifies a wireless then start communicating wirelessly with the network. In case of Ad-hoc network, access points, and wireless devices attempting to connect mode, you can use a wireless LAN and wired LAN simultaneously.
Page 142 Wireless network setup If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and password. Setting the Wi-Fi Direct for mobile printing We recommend you to change the default password for security reasons.
Page 143 Wireless network setup From the USB cable-connected computer(recommended) From the machine (Machines with a display screen) After the driver installation is complete, Samsung Easy Printer Manager can be • Select Network > Wireless > Wi-Fi Direct from the control panel.
Page 144 Wi-Fi Direct. Problems during setup or driver installation • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. Printers Not Found •...
Page 145 Wireless network setup Connecting Failure - General Connection Error 2 Check the printer port's IP address from your computer. a Click the Windows Start menu. • Your computer is not receiving a signal from your machine. Check the USB • For Windows 8, from the Charms, select Search > Settings. cable and your machine’s power.
Page 146 Wireless network setup For example, • Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network If the computer’s network information is as shown below: communication. ▪ IP address: 169.254.133.42 •...
Page 147 • You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. •...
Page 148: Samsung Mobileprint
Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...
Page 149: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...
Page 150 Google Cloud Print™ Click Finish printer registration. Printing with Google Cloud Print™ Click Manage your printers. Now your printer is registered with Google Cloud Print™ service. The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ Google Cloud Print™-ready devices will appear in the list.
Page 151 Google Cloud Print™ Set the printing options if you want. Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner.
Page 152: Airprint
AirPrint Type in the ID and Password, then click Login. Type in the below default ID and password. We recommend you to change the default password Only AirPrint certified machines can use the AirPrint feature. Check the box for security reasons. your machine came in for the AirPrint certified mark.
Page 153 AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a network-connected machine...
Page 154 3. Special features This chapter explains special printing features. • Altitude adjustment • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Using Direct Printing Utility • Mac printing • Linux printing •...
Page 155: Altitude Adjustment
High 2 1,000 m (3,280 ft) High 1 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings"...
Page 156: Changing The Default Print Settings
Changing the default print settings Click the Windows Start menu. If you want to change the settings for each print job, change it in Printing • For Windows 8, from the Charms, select Search > Settings. Preferences. For Windows XP/Server 2003, select Printer and Faxes. •...
Page 157: Setting Your Machine As A Default Machine
Setting your machine as a default machine Click the Windows Start menu. • For Windows 8, from the Charms, select Search > Settings. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound >...
Page 158: Using Advanced Print Features
- Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, http:/ If you type in only the file name, the file is automatically saved in My /www.samsung.com >...
Page 159 Using advanced print features Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document.
Page 160 Using advanced print features Item Description • Double-sided Printing Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • Double-sided Printing (Manual) • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper •...
Page 161 Using advanced print features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...
Page 162 Using advanced print features Item Description This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
Page 163 Using advanced print features Item Description Overlay a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. (Using a page overlay) c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
Page 164 Using advanced print features Item Description • This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must SyncThru™ Web Service> Settings > Machine Settings > Ram enable it from Disk.
Page 165: Using Direct Printing Utility
Select your machine from the Select Printer drop-down list and click Browse. To install this program: Download the software from the Samsung website then unpack and install it: Select the file you wish to print and click Open. (http://www.samsung.com > find your product > Support or Downloads).
Page 166 Using Direct Printing Utility Using the right-click menu Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine to use. Customize the machine settings. Click Print.
Page 167: Mac Printing
Mac printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.
Page 168 Mac printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.
Page 169: Linux Printing
Linux printing Click Print. Some features may not be available depending on models or options. It means that the features are not supported. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lp or lpr printing system or other applications for odd-even printing.
Page 170 Linux printing • Classes: Shows the class that your machine is in. Click Add to Class Configuring Printer Properties to add your machine to a specific class or click Remove from Class to remove the machine from the selected class. Using the Printer Properties window provided by the Printers configuration, Click OK to apply the changes and close the Printer Properties window.
Page 171: Unix Printing
Unix printing Some features may not be available depending on models or options. It To take advantage of the printer features provided by your printer driver, means that the features are not supported (see "Features by models" on press Properties. page 6).
Page 172 Unix printing Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other Select various options in the JCL and General frames to customize various applications for odd-even printing. settings.
Page 173 • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using the Linux Unified Driver Configurator...
Page 174: Accessing Management Tools
Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from Charms, select Search > Apps.
Page 175: Easy Capture Manager
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods. This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. 4.
Page 176: Samsung Anyweb Print
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 177: Easy Eco Driver
Easy Eco Driver • This feature may not be available depending on model or optional goods. • Available for Windows OS users only. With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.
Page 178: Using Syncthru™ Web Service
Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. • SyncThru™...
Page 179 You can also connect to • Print information: Prints reports such as system related reports and font Samsung website or download drivers by selecting the Link menu. reports. • Firmware Upgrade: Upgrade your machine’s firmware.
Page 180 Using SyncThru™ Web Service Setting the system administrator’s information This setting is necessary for using the e-mail notification option. Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens.
Page 181: Using Samsung Easy Printer Manager
Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. • For Windows 8, from Charms, select Search > Apps> Samsung Printers >...
Page 182 Using Samsung Easy Printer Manager Quick links Displays Quick links to machine specific functions. This Printer list The Printer List displays printers installed on your section also includes links to applications in the advanced computer and network printers added by network settings.
Page 183 Using Samsung Easy Printer Manager Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models.
Page 184: Using Samsung Printer Status
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Page 185 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Page 186: Using Samsung Printer Experience
The screenshot may differ depending on the model you are using. Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
Page 187 Internet to use this feature. From the Charms, select Devices. Visit Samsung Links to Samsung printer website. You need to be Select your printer from the list connected to the Internet to use this feature. Select the printer settings, such as the number of copies and orientation.
Page 188 Using Samsung Printer Experience Click the Print button to start the print job. Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print.
Page 189 Using Samsung Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, orientation, and document type. Layout settings Eco settings This option allows you to set the various ways to layout your documents.
Page 190 Using Samsung Printer Experience Security tab This option is used for printing confidential documents. You need to enter a password to print using it. Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported.
Page 191: Using The Linux Unified Driver Configurator
Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. Printer Configuration You can also click the Startup Menu icon and select Samsung Unified Port Configuration Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding To use the on screen help, click Help.
Page 192 Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Printers configuration • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. Printers configuration has the two tabs: Printers and Classes. •...
Page 193 Using the Linux Unified Driver Configurator Classes tab Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
Page 194 5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
Page 195: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 196: Power And Cable Connecting Problems
Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the (Power) button on the control panel. or the connection cable between the • Disconnect the machine’s cable and reconnect it. computer and the machine is not connected properly.
Page 197: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.
Page 198 Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.
Page 199 The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. Changing the font setting. You can set the font from Device Settings in Samsung If you are in a DOS environment, the font setting Easy Printer Manager program (see "Device Settings"...
Page 200 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences.
Page 201: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...
Page 202 Printing quality problems Condition Suggested Solutions Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A a B b C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. A a B b C •...
Page 203 Printing quality problems Condition Suggested Solutions Black background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
Page 204 Printing quality problems Condition Suggested Solutions Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
Page 205 Printing quality problems Condition Suggested Solutions Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave •...
Page 206 Printing quality problems Condition Suggested Solutions Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. •...
Page 207 Printing quality problems Condition Suggested Solutions Character voids Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal.
Page 208 Printing quality problems Condition Suggested Solutions • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. repetitively appears on a few The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See sheets "Altitude adjustment"...
Page 209: Operating System Problems
Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. not shown when you click more settings.
Page 210 Operating system problems Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages. Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly.
Page 211 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Page 212 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. BOTSWANA 0800-726-000 www.samsung.com Country/Region Customer Care Center WebSite 0800-124-421 www.samsung.com BRAZIL 4004-0000 ANGOLA 91-726-7864 www.samsung.com BULGARIA 07001 33 11 , normal tariff www.samsung.com...
Page 213 WebSite 8009 4000 only from landline www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com/fr CYPRUS (+30) 210 6897691 from mobile 0180 5 SAMSUNG bzw. www.samsung.com and land line 0180 5 7267864* (*0,14 €/Min. GERMANY CZECH 800-SAMSUNG (800-726786) www.samsung.com aus dem dt. Festnetz, aus dem Mobilfunk max.
Page 214 Levant (English) 065777444 MOROCCO 080 100 2255 www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com NAMIBIA 8197267864 www.samsung.com KENYA 0800 724 000 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com 0900-SAMSUNG (0900-7267864) www.samsung.com NETHERLANDS (€ 0,10/min) NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com Contact SAMSUNG worldwide...
Page 215 (Spanish) PANAMA operatora) www.samsung.com/ ** (koszt połączenia według latin_en (English) taryfy operatora) PARAGUAY 98005210001 www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com 0-800-777-08 (Only from www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com landline) PERU 336-8686 (From HHP & landline) 800-2255 (800-CALL) www.samsung.com/ae...
Page 216 444 77 11 www.samsung.com 7267864) U.A.E 800-SAMSUNG (726-7864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com 0330 SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com UGANDA 0800 300 300 www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com...
Page 217 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 218 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 219 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 220 Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 221 Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 222 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 223 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 224 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 225 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 226 Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 227 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 228 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 229 Index printer properties accessing favorites settings, for printing printing management tools features system requirements AirPrint print media feature unifled driver configurator AnyWeb Print front view using SetIP loading paper in manual feeder/multi-purpose tray cleaning general icons inside glossary special media outside google cloud printing local...
Page 230 Index using SetIP delete Linux maintenance parts print multiple pages on one sheet of paper manual feeder/multi-purpose tray tips on using placing a machine printing a document using special media Windows adjusting the altitude printing on both sides of paper print mobile OS network...
Page 231 Index estimated life handling instructions safety watermark non-Samsung and refilled information create redistributing toner symbols delete replacing the cartridge edit samsung printer experience storing Windows Samsung Printer Status tray common Windows problems service contact numbers adjusting the width and length...
Page 232 Index wireless network network cable Index...

This manual is also suitable for:

Xpress m282 series Xpress sl-m2625d/xaa Xpress sl-m2825dw/xac

Samsung Xpress M262 Series User Manual

Basic

Advanced

3. Special Features

4. Useful Management Tools

5. Troubleshooting

Quick Links

Chapters

Related Manuals for Samsung Xpress M262 Series

Summary of Contents for Samsung Xpress M262 Series

This manual is also suitable for:

Table of Contents