Troubleshooting - Atag VA9711QT Operating Instructions Manual

Troubleshooting

Problem
The dishes are not clean.
Spots or films on the dishes.
The dishes have a sticky white/blue film.
Spots on stainless steel or silver.
Spots left after washing.
Rattling sound when dishwashing.
Possible causes
The spray arms do not rotate.
Old detergent. Detergent is a perishable
product.
Incorrect detergent dosage.
Dishwashing programme too weak.
Dishes loaded incorrectly.
Glasses and cups have toppled over
during the programme.
The filter is not correctly fitted.
The water softener is leaking salt.
Incorrect water softener setting.
Incorrect rinse aid dosage setting.
Salt compartment empty.
Too high temperature and/or too much
detergent can cause etching on crystal.
Unfortunately, this cannot be repaired,
only prevented.
Rinse aid dosage setting too high.
Some foodstuffs, such as mustard, may-
onnaise, lemon, vinegar, salt and dress-
ings, can cause spots on stainless steel
if left for too long.
All stainless steel can cause spots on sil-
ver if they come into contact during dish-
washing. Aluminium can also cause spots
on dishes.
Lipstick and tea can be difficult to wash
off.
The dishes are not correctly placed or the
spray arms are not rotating.
Action
Remove the arms and clean them.
Check that the dishes are not blocking
the spray arms.
Avoid large packages.
Dose according to water hardness. Far
too much or far too little detergent results
in poorer dishwashing results.
Select a higher temperature or a more
powerful programme.
Do not cover porcelain with large bowls
or the like. Avoid placing very tall glasses
in the corners of the baskets.
Place dishes to sit steady.
Screw the filter firmly into place. See the
section Care and cleaning.
Check that the salt compartment lid is
properly tightened. Otherwise call the
service division.
See the section Settings.
See the sections Rinse aid and Settings.
Top up with salt. See the section Salt.
Wash crystal at a low temperature and
with a conservative amount of detergent.
Contact the detergent manufacturer.
Reduce the amount. See the sections
Rinse aid and Settings. If you have very
soft water, you may want to dilute the
rinse aid 50:50 with water.
Rinse off these types of foodstuffs if not
starting the dishwasher immediately. Why
not use the Rinse & Hold programme.
Silver and stainless steel items should
not come into contact during dishwash-
ing.
Use a detergent with a bleaching agent.
Check that the dishes are placed se-
curely. Spin the spray arms to make sure
they can rotate.
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