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Yealink SIP-T46G Manual

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About This Guide
Thank you for choosing this Gigabit Color IP Phone which is especially designed for
power users in the office environment. This unit provides business telephony features
such as Call Hold, Call Transfer, Busy Lamp Field, Shared Line, Hot Desking and
Conference over an IP network.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packing List and Regulatory Notices sections in
this guide before you set up and use the SIP-T46G IP phone.
If this is your first time using the SIP-T46G IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide.
In This Guide
This guide is based on firmware version 70. The topics provided in this guide include:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Overview
Getting Started
Customizing Your Phone
Basic Call Features
Advanced Phone Features
About This Guide
i

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Summary of Contents for Yealink SIP-T46G

  • Page 1 IP phone. As well, be sure to read the Packing List and Regulatory Notices sections in this guide before you set up and use the SIP-T46G IP phone. If this is your first time using the SIP-T46G IP phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide.
  • Page 2 User Guide SIP-T46G IP Phone Declaration of Conformity This phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. CE Mark Warning This device is marked with the CE mark in comp liance with EC Directives 2006/95/EC and 2004/108/EC.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents About This Guide ................i   In This Guide..........................i   Table of Contents ................ iii   Overview ..................1   Hardware Component Instructions ..................1   Icon Instructions ........................3   LED Instructions ........................5   User Interfaces .........................
  • Page 4 User Guide SIP-T46G IP Phone Keypad Lock ........................30   Audio Settings ........................34   Volume ..........................34   Ring Tones ........................... 34   Contact Management ......................35   Local Directory ........................36   Blacklist ..........................41   Remote Phonebook ......................42  ...
  • Page 5 Table of Contents Busy Lamp Field (BLF) ......................92   BLF List ............................. 95   Shared Line ..........................96   Call Recording ........................97   Hot Desking ..........................99   Intercom ..........................101   Outgoing Intercom Calls ....................101   Incoming Intercom Calls ....................

  • Page 6: Overview

    Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.
  • Page 7 User Guide SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen • Icons (for example, •...

  • Page 8: Icon Instructions

    Overview Icon Instructions Icons appear on the phone LCD screen are described in the following table: Icons Description Network is unavailable Registered successfully Registered fail Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Voice Mail...
  • Page 9 User Guide SIP-T46 6 G IP Phone Icons Descrip ption Keypad Loc Missed Call Received C Calls Dialed Calls Missed Call Recording b box is full A call cann not be record Recording s starts success sfully Recording c cannot be st tarted Recording c cannot be st...

  • Page 10: Led Instructions

    Overview LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing. Fast flashing red The phone is ringing. Slow flashing red The phone receives a text message or voice mail. The phone is powered on. The phone is powered off. The phone is idle.

  • Page 11: User Interfaces

    User Guide SIP-T46G IP Phone User Interfaces There are two ways to customize specific configurations on your SIP-T46G IP phone: Using the user interface on the IP phone. Using the user interface in an internet browser window from your PC.
  • Page 12 Overview Options Phone User Interface Web User Interface Basic Call Features --Auto Answer √ --Auto Redial √ --Call Completion √ --Call Forward √ --Call Waiting √ --Call Park √ √ --Call Pickup √ --Call Return √ --Call Waiting √ --Conference --Anonymous Call √...
  • Page 13 User Guide SIP-T46G IP Phone Options Phone User Interface Web User Interface Advanced Phone Features --BLF √ --BLF List --Shared Line √ --Intercom √ --Call Recording √ --Hot Desking √ --ACD √ --Messages √ SIP Account --User Options --Register Status √...

  • Page 14: Documentations

    Overview Documentations The following table shows documentations available for the SIP-T46G IP phone. Name Contents Where found Format/ Language Quick Installation Basic set up of the In the PDF/English Guide phone package Basic call features Quick Reference In the and phone...

  • Page 15: Getting Started

    Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packing List The following components are included in your SIP-T46G IP phone package: SIP-T46G IP phone Phone Stand...
  • Page 16 User Guide SIP-T46G IP Phone Power Adapter Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference Guide CD-ROM...

  • Page 17: Phone Installation

    Getting Started Check the list before installation. If you find anything missing, contact your system administrator. Phone Installation If your phone is already installed, proceed to Phone Initialization on page 15. This section introduces how to install the phone with the components in the packing list: Attach the Stand Connect the Handset and optional Headset Connect the Network and Power...
  • Page 18 User Guide SIP-T46G IP Phone Connect the Handset and optional Headset: Note A headset is not provided in the packing list. Contact your system administrator for more information. Connect the Network and Power: You have two options for power and network connections. Your system administrator will advise you which one to use.

  • Page 19: Phone Initialization

    Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or switch/hub device port. Power over Ethernet Using a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

  • Page 20: Phone Status

    User Guide SIP-T46G IP Phone Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Initializing…Please wait" during the initialization. DHCP (Dynamic Host Configuration Protocol) By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g.

  • Page 21: Basic Network Settings

    Getting Started Basic Network Settings If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually. To configure a static IP address via phone user interface: Press Menu->Setting->Advanced Settings (password: admin) ->Network->WAN Port->Static IP Client.

  • Page 22: Registration

    User Guide SIP-T46G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.
  • Page 23 Getting Started This area shows the soft key labels. The default soft key labels are “History”, “Directory”, “DND” and “Menu”. This area shows the current account. User can use choose the available account. This area shows the backgrounds picture. You can also change it. For more information you can refer to Wallpaper on page 21.

  • Page 24: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone You can customize your SIP-T46G IP phone by configuring the setting for time and date, display contrast, and ring tones, for example. You can add contacts to the phone’s local directory manually or from call history. You can also handle incoming calls from different contacts in different ways.

  • Page 25: Screensaver

    User Guide SIP-T46G IP Phone Press , or the Switch soft key to select the desired wallpaper image. Press the Save soft key to accept the change or the Back soft key to cancel. You can also change wallpaper via web user interface at the path Phone->Preference.

  • Page 26: Theme

    Customizing Your Phone You can also configure screensaver via web user interface at the path Phone->Preference. Theme The theme can make your phone display personalized desktop and distinctive visual enjoyment. You can change the theme for the phone via phone user interface and web user interface.

  • Page 27: Backlight

    User Guide SIP-T46G IP Phone Theme 3 Theme 4 You can also change the theme via web user interface at the path Phone->Preference. Backlight You can configure the backlight status on the LCD screen as the following types: Always on: Backlight is on permanently.

  • Page 28: Contrast

    Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure the backlight via web user interface at the path Phone->Preference. Note Backlight Level means the backlight intensity. Contrast You can configure the contrast of the expansion model-CM69 to a comfortable level.

  • Page 29: Language

    User Guide SIP-T46G IP Phone To configure the contrast via phone user interface: Press Menu->Setting->Advanced Settings (password: admin) ->Phone Setting->Contrast. Press , or the Switch soft key to increase or decrease the intensity of contrast. The default contrast level is 6.

  • Page 30: Time And Date

    Customizing Your Phone Text appears on the LCD screen will change to the selected language. To change the language for the web user interface: Click on Phone->Preference. Select the desired language from the pull-down list of Web Language. Click Confirm to accept the change. Text displays on the web user interface will change to the selected language.
  • Page 31 User Guide SIP-T46G IP Phone To configure the time and date manually via phone user interface: Press Menu->Setting->Basic Settings->Time & Date->Manual Setting. Enter the specific date and time. Press the Save soft key to accept the change. The time that displays on the LCD screen will change accordingly.

  • Page 32: Administrator Password

    Customizing Your Phone The date formats you need to know: Date Format Example (2012-11-2) WWW MMM DD Fri Nov 02 DD-MMM-YY 02-Nov-12 YYYY-MM-DD 2012-11-02 DD/MM/YYYY 02/11/2012 MM/DD/YY 11/02/12 DD MMM YYYY 02 Nov 2012 WWW DD MMM Fri 02 Nov You can also configure the time and date settings via web user interface at the path Phone->Preference.

  • Page 33: Key As Send

    User Guide SIP-T46G IP Phone Key as Send You can set the "#" or "*" to perform as a send key while dialing a call. To set the key as send via phone user interface: Press Menu->Features->Key as Send. Press , or the Switch soft key to select "#"...
  • Page 34 Customizing Your Phone Answer call only: All keys are locked. Incoming calls will be answered automatically, but cannot be ended by your party. Note The emergency number setting, if desired, must be made before lock activation. For more information, refer to Emergency Number on page 65.
  • Page 35 User Guide SIP-T46G IP Phone The LCD screen prompts “Keypad Locked!” and displays the icon If the keypad lock feature is activated to be Answer call only, an additional icon will appear on the LCD screen. You can configure the interval (in seconds) to automatically lock the keypad instead of...
  • Page 36 Customizing Your Phone To unlock the keypad lock via phone user interface: Press any locked key, the LCD screen prompts “Please Enter PIN:”. Enter the PIN (default PIN: 123). Press the Confirm soft key to unlock the keypad. icon disappears from the LCD screen. You can long press to lock the keypad again.

  • Page 37: Volume

    User Guide SIP-T46 6G IP Phone udio Sett tings lume You can n press the Vo olume key to adjust the re eceiver volum me of current tly used audi devices (handset, sp peakerphone e or headset) , when the p phone is in the e dialing interface...

  • Page 38: Contact Management

    Customizing Your Phone Press to select the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. To select a ring tone for the phone via web user interface: Click on Phone->Preference. Select the desired ring tone from the pull-down list of Ring Tones.

  • Page 39: Local Directory

    User Guide SIP-T46G IP Phone BroadSoft Phonebook Local Directory The built-in phone directory stores the names and phone numbers of your contacts. You can store up to 300 contacts in your phone's local directory. You can add, edit, delete or search for a contact in the local directory. You can also dial a contact from the local directory.
  • Page 40 Customizing Your Phone Adding Contacts from Call History To add a contact to the local directory from the call history: Press the History soft key. Press to highlight the desired entry. Press the Option soft key, and then select Add to Contacts from the prompt list. Enter the contact name.
  • Page 41 User Guide SIP-T46G IP Phone Press the Option soft key, and then select Detail from the prompt list. Press to highlight the contact information and then edit. Press the Save soft key to accept change or the Back soft key to cancel.
  • Page 42 Customizing Your Phone You can also click Delete Photo to delete the photo. Note The phone only supports uploading the png, jpg or bmp format files. The maximum resolution of the upload picture is 96*96 pixels. You can only delete the custom photos. If multiple contacts want to use the same custom photo, you need to upload the contact photo again.
  • Page 43 User Guide SIP-T46G IP Phone Placing Calls to Contacts To place a call to a contact from the local directory: Press Directory->Local Directory. Select the desired contact group. Press to highlight the desired contact. Press the Dial soft key. If only one number of the contact is stored in the local directory, press the Dial soft key to dial out the number.

  • Page 44: Blacklist

    Customizing Your Phone Click Browse to select a contact list file (file format must be .xml) from your local system. Click Import XML to import the contact list. The web user interface prompts "This operation will delete all records which already exist! Continue?".

  • Page 45: Remote Phonebook

    User Guide SIP-T46G IP Phone The phone user interface prompts "Move selected to blacklist?". Press the OK soft key to confirm the setting. Remote Phonebook You can access your corporate directory through your phone. You can add local contacts from the corporate directory. You can also dial a contact from the corporate directory.

  • Page 46: Broadsoft Phonebook

    Customizing Your Phone To place a call from the corporate directory: Press Directory->Remote Phone Book. Select the desired remote group, and then press the Enter soft key to load the corporate directory. Select the desired contact in the corporate directory. Press the Dial soft key.
  • Page 47 User Guide SIP-T46G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. To configure the BroadSoft phonebook via web user interface: Click on Contacts->BroadSoft. Select the desired BroadSoft item from the pull-down list of BroadSoft Item.

  • Page 48: Call History Management

    Customizing Your Phone Call History Management The SIP-T46G IP phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all. You can check the call history, dial a call, add a contact or delete an entry from the call history list.

  • Page 49: Broadsoft Call Log

    User Guide SIP-T46G IP Phone Calls and Forwarded Calls. Press to select the desired entry. Press the Option soft key, and then select Add to Contacts (or Add to Blacklist) from the prompt list. For more information, refer to Contact Management on page 35.
  • Page 50 Customizing Your Phone To configure the BroadSoft call log via phone user interface: Press Menu->Features->BroadSoft Settings Menu->CallLog Settings. Press , or the Switch soft key to select the desired call log item from the CallLog Item field. Enter the parameters: display name, server address, port, username and password in the corresponding fields.
  • Page 51 User Guide SIP-T46G IP Phone The phone connects to load the BroadSoft call log, and then displays the desired call log list on the LCD screen. Press the Back soft key to back to the previous interface. To check the BroadSoft call log: Press Menu->History->Network Call Log.

  • Page 52: System Customizations

    DSS Keys There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced as following. The SIP-T46G IP phone supports 15 line keys. Line Keys You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will appear on the LCD screen.
  • Page 53 User Guide SIP-T46 6G IP Phone You can n also configu ure the line ke ey via web u user interface e at the path DSS Key->Lin Key. You can n assign funct tionalities to 15 line keys. W When you as ssign function nality to line k located...
  • Page 54 Custom mizing Your P hone The follo owing table lis sts the page icon status t o indicate th he different st tatus: Icons Descriptio Fast flash ing: The BLF m monitored use er receives a n incoming c call on the non-curre ent page.
  • Page 55 User Guide SIP-T46G IP Phone Group Listening Public Hold Private Hold Zero-touch Keypad Lock For more information, contact your system administrator. Line You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call. It performs the same as a hard line key.
  • Page 56 Customizing Your Phone Voice Mail on page 107. Dependencies: Type (Key Event) Key Type (Voice Mail) Account ID (the account this feature will be applied to) Label (key label displays on the LCD screen) Value (the voice mail access code) Usage: Press the DSS key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails.
  • Page 57 User Guide SIP-T46G IP Phone Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Prefix You can use this key feature to add a specified prefix number before the dialed number.
  • Page 58 Customizing Your Phone Label (key label displays on the LCD screen) Xml Browser (the access URL for xml browser) Usage: Press the DSS key to access the Xml browser specified in the Xml Browser field. LDAP You can use this key feature to access the LDAP search interface quickly. Dependencies: Type (Key Event) Key Type (LDAP) Label (key label displays on the LCD screen)
  • Page 59 User Guide SIP-T46G IP Phone Forward You can use this key feature to forward an incoming call to someone else. For more information, refer to Call Forward on page 79. Dependencies: Type (Key Event) Key Type (Forward) Label (key label displays on the LCD screen)
  • Page 60 Customizing Your Phone Dependencies: Type (Key Event) Key Type (Hold) Label (key label displays on the LCD screen) Usage: Press the DSS key during an active call to place the call on hold. Press the DSS key again to retrieve the held call. You can use this key feature to activate or deactivate the DND mode.
  • Page 61 User Guide SIP-T46G IP Phone one person at one side. You are able to speak and listen through the handset/headset, meanwhile the others nearby can only listen through the speaker. Dependencies: Type (Key Event) Key Type (Group Listening) Label (key label displays on the LCD screen) Usage: During a call, press the DSS key to activate group listening mode.
  • Page 62 Customizing Your Phone Zero-touch You can use this key feature to configure auto provision and network parameters quickly. Dependencies: Type (Key Event) Key Type (Zero-touch) Label (key label displays on the LCD screen) Usage: Press the DSS key to access the zero-touch interface. Press the OK soft key within a few seconds.

  • Page 63: Account Management

    You can configure the programmable keys via web user interface only. Account Management You can register one or multiple accounts on the SIP-T46G IP phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account.

  • Page 64: Dial Plan

    Dial Plan Dial plan is a string of characters that governs the way your SIP-T46G IP phone processes the inputs received from your phone keypad. The SIP-T46G IP phone supports the following dial plan features:...
  • Page 65 User Guide SIP-T46G IP Phone The basic expression syntax you need to know: Syntax Description The dot"." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234","12345","12abc", etc. An "x" can be used as a placeholder for any character. Example: "12x"...
  • Page 66 Customizing Your Phone When you enter the number “234” using the keypad and then dial out, the phone will dial out “12345” instead. Note The valid value of Account field can be one or more digits among1, 2, 3, 4, 5 and 6. Each digit must be separated by a “,”.
  • Page 67 User Guide SIP-T46G IP Phone Dial-now Time-out You can configure the interval for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified delay time. To configure the timeout for dial-now rule via web user interface: Click on Phone->Features.

  • Page 68: Emergency Number

    Click Confirm to accept the change. Live Dialpad You can enable the live dialpad feature on the SIP-T46G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a period of time before automatically dialing out the phone number.

  • Page 69: Hotline

    User Guide SIP-T46G IP Phone Hotline You can dial a hotline number immediately once you lift the handset, press the speakerphone key or press a line key. You can also configure a period of delay time to dial out the hotline number, the phone will dial out the hotline number automatically after the specified delay time.

  • Page 70: Basic Call Features

    User Guide SIP-T46G IP Phone Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 71 Basic Call Features Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can search the call history, the local contact directory or the remote phonebook and dial from the search results.

  • Page 72: Answering Calls

    , or the Send soft key. To place multiple calls: You can have more than one call on your SIP-T46G IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.

  • Page 73: Ending Calls

    Basic Call Features Answering When Not in Another Call In all cases, the active call will appear on the LCD screen showing call duration and destination. To answer a call using the handset: Pick up the handset. To answer a call using the hands-free speakerphone mode: Do one of the following: Press With the handset on-hook and the headset mode deactivated, press the Answer...

  • Page 74: Redialing Numbers

    User Guide SIP-T46G IP Phone If you are using the speakerphone, press or the Cancel soft key. Note To end a call placed on hold, you can press the Cancel soft key to end the call directly, or press the Resume soft key to resume the call before ending it.

  • Page 75: Auto Redial

    Basic Call Features Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the LCD screen. You can also configure auto answer via web user interface at the path Account. Note The auto answer feature is not applicable to answer another incoming call automatically when there is an active call on the phone.

  • Page 76: Call Completion

    User Guide SIP-T46G IP Phone To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: Wait for a period of time or press the OK soft key to redial the phone number.
  • Page 77 Basic Call Features Press , or the Switch soft key to select Enable from the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure call completion via web user interface at the path Phone->Features->General Information.

  • Page 78: Call Return

    User Guide SIP-T46G IP Phone Press the OK soft key to redial the number. Note The call completion feature is not available on all servers. For more information, contact your system administrator. Call Return You can press a call return key to place a call back to the last incoming call.

  • Page 79: Call Hold/Resume

    Basic Call Features The phone LCD screen indicates that the call is on mute. To un-mute a call: Press again to un-mute the call. The MUTE key LED turns off when the mute mode is deactivated. Call Hold/Resume You can place an active call on hold. At any time, at most one active call can be in progress on your phone, other calls can be received and made while placing the original call on hold.
  • Page 80 User Guide SIP-T46 6G IP Phone Multiple Calls on Hold If multipl le calls are p laced on ho ld, press to switc ch between calls, an d then press the Resume soft key to re etrieve the d esired call. If more t than two call ls are on hold...

  • Page 81: Call Forward

    Basic Call Features Call Forward You can configure your phone to forward incoming calls to another party by the Static Forwarding. You can also forward calls while your phone rings, refer to the Dynamic Forwarding. Static Forwarding To enable call forward: Press Menu->Features->Call Forward.
  • Page 82 User Guide SIP-T46G IP Phone 3) (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. c.) If you select No Answer Forward: 1) Press , or the Switch soft key to select Enable from the No Answer field.

  • Page 83: Call Transfer

    Basic Call Features To disable call forward: Do one of the following: Press when the phone is idle. Press Menu->Features->Call Forward. Press to select the desired forwarding type, then press the Enter soft key. Press , or the Switch soft key to select Disable to disable the call forward.

  • Page 84: Call Waiting

    User Guide SIP-T46G IP Phone Enter the number you want to transfer the call to. Press or the Transfer soft key to complete the transfer. Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press or the Transfer soft key during a call.

  • Page 85: Conference

    Local Conference The SIP-T46G IP phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conference and is the default method of conference. To set up a local conference call: Place a call to the first party.

  • Page 86: Network Conference

    Split soft key to split the conference call into two individual calls. To drop the conference call, press the Cancel soft key. Network Conference You can use network conference feature on the SIP-T46G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.

  • Page 87: Call Park

    Basic Call Features To set up a network conference call: Place a call to the first party. Press the Conf soft key to create a new call. The active call is placed on hold. Enter the number of the second party and press , or the Send soft key.

  • Page 88: Call Pickup

    You can use call pickup feature to answer someone else’s incoming call on the phone. The SIP-T46G IP phone supports the direct call pickup and group call pickup features. Direct call pickup is used for picking up a call that is ringing at a specific phone number.
  • Page 89 Basic Call Features You can configure the phone to pick up an incoming call by using the DPickup/GPickup soft key. You can also configure the call pickup code on a global or per-line basis via web user interface. Note If there are many incoming calls at the same time, press the Gpickup key on the phone will pick up the call that rings first.
  • Page 90 User Guide SIP-T46G IP Phone To pick up a call directly: Pick up the handset. The DPickup soft key appears on the LCD screen. Press the DPickup soft key on your phone when the specific phone receives an incoming call.
  • Page 91 Basic Call Features To configure the group call pickup code on a per-account basis via web user interface: Click on Account. Select the desired account from the pull-down list of Account. Click on Advanced. Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change.

  • Page 92: Anonymous Call

    User Guide SIP-T46G IP Phone Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some of the services, but you don’t want to be harassed.

  • Page 93: Anonymous Call Rejection

    Basic Call Features The LCD screen of phone B prompts an incoming call from anonymity. Anonymous Call Rejection You can use anonymous call rejection feature to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up.

  • Page 94: Advanced Phone Features

    User Guide SIP-T46G IP Phone Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T46G IP phone. The topics include: Busy Lamp Field (BLF) BLF List Shared Line Call Recording Hot Desking Intercom Automatic Call Distribution (ACD)
  • Page 95 Advanced Phone Features (Optional.)Enter the pickup code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure the BLF key via web user interface at the path DSS Key. The status of the monitored user will be displayed on the BLF key as below: : The monitored user 1007 does not exist.
  • Page 96 User Guide SIP-T46G IP Phone When the monitored phone is ringing, the following occurs on the monitoring phone: The phone plays a warning tone (if enabled). The BLF key LED flashes. The caller ID appears on the LCD screen (if enabled).

  • Page 97: Blf List

    Advanced Phone Features BLF List You can use the BLF List feature to monitor a list of users defined by your system administrator. For example, your system administrator enables BLF List, and creates a BLF List URI (e.g., BLFList@example.com) including a list of user1, user2 and user3 on the server.

  • Page 98: Shared Line

    User Guide SIP-T46G IP Phone Press , or the Switch soft key to select the desired line from the Account ID field. Press the Save soft key to accept the change. Repeat steps 2 to 5 to configure more BLF List keys.

  • Page 99: Call Recording

    5. Call Recording You can record calls by pressing a record key on the SIP-T46G IP phone. There are 2 different ways of configuring call recording and they even work differently: Record: The phone sends SIP INFO message containing a specific header to trigger...
  • Page 100 User Guide SIP-T46G IP Phone URL Record: The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. Note The record feature is not available on all servers. Contact your system administrator for more information.

  • Page 101: Hot Desking

    You can use Hot Desking on the SIP-T46G IP phone to log out the existing accounts and then log in a new account, that is, many users can share the phone resource in different time.
  • Page 102 User Guide SIP-T46G IP Phone To configure a hot desking key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select Hot Desking from the Key Type field.

  • Page 103: Intercom

    Advanced Phone Features The login wizard will be shown as below: Enter the Login information in each filed. Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls.

  • Page 104: Incoming Intercom Calls

    Press the intercom key again or the Cancel soft key to end the intercom call. Incoming Intercom Calls By default, the SIP-T46G IP phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call.

  • Page 105: Automatic Call Distribution (Acd)

    The ACD feature on the SIP-T46G IP phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users.
  • Page 106 User Guide SIP-T46G IP Phone Press , or the Switch soft key to select ACD from the Type field. Press , or the Switch soft key to select the desired line from the Account ID field. (Optional.) Enter the ACD name in the Display Name field.

  • Page 107: Messages

    Messages Short Message Service (SMS) You can send and receive text messages using the SIP-T46G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone LCD screen will prompt receiving new text messages with the number of waiting messages (example: 3 New Text Message) and a flashing icon.
  • Page 108 User Guide SIP-T46G IP Phone Select the desired message and press the View soft key. Note If the phone prompts receiving new text messages, you can also read the new messages directly. To send a text message: Press Menu->Messages->Text Message->New Message.

  • Page 109: Voice Mail

    You can also delete a specific message after retrieving by pressing the Delete soft key. Voice Mail You can leave voice mails for someone else on the SIP-T46G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice...
  • Page 110 User Guide SIP-T46G IP Phone The phone LCD screen will prompt receiving a new voice mail and a flashing icon. Note Voice Mail feature is not available on all servers, contact your system administrator for more information. To leave a voice mail: You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call.

  • Page 111: Message Waiting Indicator (Mwi)

    This is cleared only when you retrieve all voicemails or delete them. For some particular servers, the MWI service is unsolicited. So the SIP-T46G IP phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited.
  • Page 112 User Guide SIP-T46G IP Phone The MWI Subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone re-sends a MWI Subscription Period MWI subscription before expiring.

  • Page 113: Troubleshooting

    User Guide SIP-T46G IP Phone Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 114 Troubleshooting Why doesn’t the phone ring? Check the ringer volume on your phone. To adjust the ringer volume setting, press the Volume key when the phone is on-hook and idle. For more information, refer to Volume on page 34. Why can’t I receive calls? Check the SIP registration with your system administrator.
  • Page 115 User Guide SIP-T46G IP Phone How to reboot the phone? To reboot the IP phone via web user interface: Click on Phone->Upgrade. Click Reboot to reboot the IP phone. Note Any reboot of your phone may take a few minutes.
  • Page 116 Troubleshooting system. How to Export System Log? We may need you to provide a System Log to help analyze your problem. To export a System Log via web user interface: Click on Phone->Configuration. Select 6 from the pull-down list of Log Level. Click Confirm to accept the change.
  • Page 117 User Guide SIP-T46G IP Phone To enable SRTP via web user interface: Click on Account. Select the desired account from the pull-down list of Account. Click on Advanced. Mark the On radio box in the Voice Encryption (SRTP) field. Note The SRTP feature is not available on all servers.

  • Page 118: Regulatory Notices

    Contact your reseller for information about service agreements applicable to your product. Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND,...
  • Page 119 Regulatory Notices Place the device on a stable and level platform. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation.

  • Page 120: Appendix A - Time Zones

    User Guide SIP-T46G IP Phone Appendix A - Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00...
  • Page 121 Appendix A-Time Zones +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman) +02:00 Latvia(Riga) +02:00 Lebanon(Beirut) +02:00 Moldova(Kishinev) +02:00 Russia(Kaliningrad) +02:00 Romania(Bucharest) +02:00 Syria(Damascus) +02:00 Turkey(Ankara) +02:00 Ukraine(Kyiv, Odessa)

  • Page 122: Index

    User Guide SIP-T46G IP Phone Index Editing Contacts Emergency Number Ending Calls About This Guide Account Management Account Registration General Settings Adding Contacts Getting Started Administrator password Anonymous Call Anonymous Call Rejection Answering Calls Hardware Component Instructions Area Code Headset Use...
  • Page 123 Index Programmable Keys Outgoing intercom Calls Overview Redialing Numbers Registration Regulatory Notices Remote Phonebook Replace Rule Ring Tones Safety Instructions Screensaver Searching for Contacts Semi-attended Transfer Service Agreements Shared Lines Short Message Service (SMS) System Customizations Theme Time and Date Time Zones Troubleshooting Voice Mail...

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