KitchenAid YKFED500EBS User Instructions page 19

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
http://www.kitchenaid.com/customer-service. In Canada, visit http://www.kitchenaid.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
PROBLEM
Nothing will operate
Cooktop will not operate
Excessive Heat around
cookware on cooktop
Cooktop cooking results
not what expected
Cooktop element cycles
on and off on High setting
Oven will not operate
Oven temperature too
high or too low
Oven indicator lights
flash
Display shows messages
Clean cycle did not work
on all spills
TROUBLESHOOTING
POSSIBLE CAUSES AND/OR SOLUTIONS
Power supply cord is unplugged – Plug into a grounded outlet.
Household fuse is blown, or a circuit breaker is tripped – Replace the fuse or reset the circuit
breaker. If the problem persists, call an electrician.
The control panel displays an F9 or E0 Error code – The electrical outlet in the home may be
miswired. Contact a qualified electrician to verify the electrical supply.
The control knob is not set correctly – Push in knob before turning to a setting.
On ceramic glass models, the oven control lockout is set – See "Control Lock" keypad feature
in the "Feature Guide" section.
Cookware is not the proper size – use cookware about the same size as the surface cooking
area, element, or surface burner. Cookware should not extend more than
the cooking area.
Control knob is set to incorrect heat level – See "Cooktop Use" section.
Range is not level – Level the range. See the Installation Instructions.
Element cycling due to a temperature limiter – This is normal operation. The element may cycle
on and off to keep the cooktop from overheating.
Delay Start is set – See "Cook Time" section.
Control lock is on – Press and hold START for 5 seconds to unlock.
Control is in Demo Mode – See the "Electronic Oven Controls" section. Demo Mode is used for
display models in showroom.
Electronic oven control set incorrectly – See "Electronic Oven Controls" section.
Oven temperature needs adjustment – See "Oven temperature control" in the "Electric Oven
Controls" section.
Power to range is turned on or restored – See "Control Display" in the "Electronic Oven Controls"
section. If the indicator lights keep flashing, call for service. See the "Warranty" section for contact
information.
Power failure (display shows flashing time) – Press OFF UPPER to clear the display. On some
models, reset the clock, if needed. See "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter followed by number) – Press OFF UPPER to clear the display.
See "Control Display" in the "Electronic Ovens Controls" section. If it reappears, call for service. See
the "Warranty" section for contact information.
Several cooking cycle between Clean cycles or spills on oven walls and doors – Run additional
Clean cycles. The affresh
®
for stubborn soils. See the "Accessories" and "Self-Cleaning Cycle" sections for more information.
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200-6750 Century Ave.
Mississauga, Ontario L5N 0B7
Kitchen and Appliance Cleaner or affresh
/ " (1.3 cm) outside
1
2
Cooktop Cleaner can be used
®
19