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Related Manuals for CognitiveTPG EZ-LP
Summary of Contents for CognitiveTPG EZ-LP
- Page 1 EZ-LP Desktop Label Printer USER’S MANUAL EZLP-UG00000 Rev B 03/30/2009...
- Page 2 Copyright © 2009, CognitiveTPG CognitiveTPG™ and EZ-LP™ are trademarks of ATSI Holdings, Inc. Microsoft® and Windows™ are trademarks of Microsoft Corporation. EPL is a Zebra trademark and ZPL is a registered trademark of ZIH Corp. Other product and corporate names used in this document may be trademarks or registered trademarks of other companies, and are used only for explanation and to their owner’s benefit, without intent to infringe.
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Page 3: Table Of Contents
Connecting the Interface and Power Cables ...7 Loading Media ...8 Self-Testing: ... 10 Chapter 3: Installing the EZ-LP ... 11 Installing Printer via Serial, Parallel, or USB as a Replacement for Legacy Printer ... 11 Chapter 4: Installing CognitiveTPG Printer Administrator and Print Drivers ... -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Welcome Congratulations on the purchase of a CognitiveTPG EZ-LP desktop label printer. With its durable design, the EZ-LP provides professional quality direct thermal label printing and performance. CognitiveTPG is committed to providing a reliable product and user experience. This User’s Manual provides information on how to install the printer and includes all... -
Page 5: Printer Feature Overview
Printer Feature Overview Front/Rear View Front View Rear View - Ethernet/USB Model Component Function A - Power Indicator Indicates power status ON – printer on and ready to print OFF- no power applied B - Ready Indicator Indicates printer status GREEN –... -
Page 6: Inside View
Inside View Component Function A - Printhead Printing mechanism B - Platen Roller Friction feed printing surface C - Printhead Latches Latches for printhead mechanism D - Media Guide Holds and guides label roll... -
Page 7: Chapter 2: Printer Installation
Chapter 2: Printer Installation Setting up the EZ-LP Printer Connecting the Interface and Power Cables IMPORTANT! PRIOR TO CONNECTING ANY INTERFACE CABLE AND POWER CABLE TO PRINTER, MAKE SURE PRINTER IS OFF. Make sure power switch is OFF Connect the AC adapter to the power connector on the printer Connect the interface cable to the rear of the printer. -
Page 8: Loading Media
CAUTION! CAUTION: DO NOT TOUCH PRINTHEAD. ELECTROSTATIC DISCHARGE (ESD) FROM THE HUMAN BODY OR OTHER OBJECTS CAN DAMAGE PRINTHEAD. PLEASE USE STATIC- SAFE PROCEDURES WHEN WORKING WITH PRINTHEAD. PRINTHEAD MAY BE HOT AFTER PRINTING. Loading Media NOTE: USE ONLY COGNITIVETPG APPROVED MEDIA. - Page 9 Guide media through opening under printhead mechanism. Keep media face up. Place media roll on media holders by flexing out media holders and positioning plastic protrusions into media roll core. Lower dust cover and continue to Self-Testing. Adjust right side media holder to match width of media.
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Page 10: Self-Testing
Self-Testing: NOTE: AFTER PRINTING A SELF- TEST, PRINTER IS IN HEXIDECIMAL DUMP MODE. CYCLE PRINTER’S POWER TO RETURN TO NORMAL OPERATION. Press and hold the feed button while turning printer ON. Power OFF printer to end hexadecimal dump mode. Release feed button when printing begins and printer will conduct a self- test and print a configuration label. -
Page 11: Chapter 3: Installing The Ez-Lp
ARE NOT EqUAL, 2. Power off your current desktop label printer and disconnect interface cable. PRINTER WILL NOT 3. Connect power supply to EZ-LP printer and plug into wall. Do NOT turn on the PRINT. EZ-LP DEFAULT BAUD RATE IS 9600 AND DEFAULT SERIAL 4. - Page 12 11. Select Use the following port: and choose the appropriate Serial, Parallel or USB port, then click Next. 12. Select the printer model you are replacing from the available list of printers and click Next. 13. Select Keep existing driver (recommended) and click Next.
- Page 13 14. Provide a Printer name: and select if the EZ-LP will be the default printer then 15. Select Do not share this printer then click Next. 16. Select No when asked Do you want to print a test page? then click Next.
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Page 14: Chapter 4: Installing Cognitivetpg Printer Administrator And Print Drivers
COGNITIVETPG Follow the CognitiveTPG Printer Administrator installation instructions on http://www. PRINTER ADMINISTRATOR CognitiveTPG.com/resources_Utility.aspx for the EZ-LP printer. You can also follow WILL ALSO LOAD this path: http://www.CognitiveTPG.com > Downloads > Utility. This process will also PRINT DRIVERS install the Windows drivers for the printer on your computer. Note that USB, Serial, or FOR COGNITIVETPG Ethernet connection is required for configuration via this utility. -
Page 15: Windows® Driver Installation
Windows® Driver Installation Installing Printer via USB 1. Connect the printer via the USB cable to the host system and the Found New Hardware Wizard will appear. Select No, not at this time and click Next. 2. Select Install from a list or specific location (Advanced), and click Next. 3. - Page 16 4. The applicable CognitiveTPG driver for your printer will be installed. 5. Click Finish to complete installation.
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Page 17: Cognitivetpg Printer Administrator Utility
2. Select the appropriate printer from the Printer Name drop down menu. 3. Click Connect. NOTE: WHEN PRINTER IS PROPERLY CONNECTED, COGNITIVETPG PRINTER ADMINISTRATOR WILL DISPLAY CONNECTED IN A GREEN BOX IN UPPER RIGHT CORNER. NOTE: THE EZ-LP DEFAULT BAUD RATE IS 9600. -
Page 18: Printer Settings
Connecting Via Serial Connecting Via Ethernet HELPFUL TIP: PRINT A SELF TEST TO DETERMINE PRINTER’S CURRENT SETTINGS. A SELF TEST CAN BE PERFORMED BY Serial Connection Parameters HOLDING THE FEED BUTTON WHILE TURNING PRINTER POWER ON. CONTINUE TO HOLD THE FEED BUTTON UNTIL SELF TEST PRINTS. - Page 19 No-Media Timeout The no media timeout value represents the number of inches of media fed through the printer without detecting an index mark prior to reporting an error. EXAMPLE: IF NO MEDIA TIMEOUT IS SET TO 12, THE PRINTER WILL CONTINUE TO FEED 12 INCHES OF MEDIA WITHOUT DETECTING AN INDEX MARK BEFORE REPORTING AN ERROR.
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Page 20: Label Positioning
NOTE: THE FACTORY DEFAULT FOR DARKNESS IS 0. Primary Language Selects the primary command language the printer uses. The EZ-LP is defaulted to AUTO for automatic detection and selection of EcPL or ZcPL. You may also manually select EcPL or ZcPL command languages. - Page 21 NOTE: WHEN TIME IS SET TO 0 THE LABEL WILL REMAIN ADVANCED UNTIL THE NEXT LABEL IS PRINTED. Auto Recalibration Check and Apply Enable Auto Recalibration and the printer will automatically attempt to recalibrate in the event an index mark is not detected. Auto Top Of Form Check and Apply Enable Automatic TOF and the printer will feed a label when the printer is turned ON or the printhead is latched.
- Page 22 Top of Form Adjust Top of Form (TOF) sets the top of the label with relation to the print head. Increasing the TOF value moves the printed text down the label. Decrease the TOF setting to move the printed test up the label. Shift Left Shift left moves the printed image left across the label.
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Page 23: Profile Management
Profile Management Manage the settings of the EZ-LP using the Profile Management section of CognitiveTPG Printer Administrator. Profile Management displays a list of the printer’s current variable settings. Obtaining Printers Current Profile 1. Select the Profile Management tab in CognitiveTPG Printer Administrator. -
Page 24: Firmware Upgrade
Script Editor Use the Script Editor in CognitiveTPG Printer Administrator to send programming language code to the printer. The EZ-LP printer will not print CPL label formats but will recognize CPL based printer setting commands. For more information on programming CPL please refer to the CPL Programmers guide located on the CognitiveTPG Web site www.CognitiveTPG.com. -
Page 26: Chapter 5: Advanced Ez-Lp Features
1. Power off your current desktop label printer and disconnect the communication cable. 2. Connect Power supply to EZ-LP and plug into wall. Do NOT turn on EZ-LP at this time. 3. Connect preferred interface cable to EZ-LP and connect to PC. -
Page 27: Usb A Port
2. Inside the Cognitive folder create a folder named Settings. PROGRAMMING 3. Place the desired CPL text files into the Settings folder. LANGUAGE. EZ-LP WILL NOT PRINT CPL 4. Turn the printer ON and verify the POWER and READY lights are green. -
Page 28: Chapter 6: Cleaning And Maintenance
PEN FOR CLEANING THERMAL PRINTHEAD. Cleaning Supplies 1. Open the print mechanism. 2. Gently clean the printhead (A), platen roller (B) and media path using a CognitiveTPG approved cleaning pen, card or a soft, lint-free cloth saturated with 99% isopropyl alcohol. EZ-LP Cleaning Supplies Part # Size (inches) 14-00-0001 4.5” x 6” 14-00-0002 none Items per box... -
Page 29: Chapter 7: Troubleshooting & Default Settings
Chapter 7: Troubleshooting & Default Settings Use the chart below for troubleshooting your EZ-LP printer prior to contacting Technical Support. If you are unable to resolve the problem using the chart below, please contact our Technical Support. Symptom Possible Cause... - Page 30 The EZ-LP ships with the following default settings: Parameter Programming Language Speed Label Width Label Length Indexing Type Reference Point Auto Top of Form Enable Label Present Advance Label Retract Label Delay Time (Retract Label) Serial Port Settings (serial port printers only) Settings below only apply to printers with Ethernet...