Before Calling For Service - LG AS55GD Series Owner's Manual

Before Calling for Service

If a failure occurs in the product, check the following before contacting the Service Center.
Symptom
The product does not
operate.
fan is noisy even on
the lowest speed.
The indoor air is not
purified well enough.
There is a smell, but
the Light lamp does
not change.
32
Cause
is the power plug
unplugged from the outlet?
Did dust accumulate in
the ultra fine filter?
Did dust accumulate
in the Total Allergen
Collection Care filter?
is the indoor
contamination severe?
Did dust accumulate in
the ultra fine filter?
Did dust accumulate
in the Total Allergen
Collection Care filter?
Are you using it in a place
that is too spacious or too
open?
is there any obstacle nearby?
is the product installed at
a corner?
is the Light lamp turned
on red or orange?
Solution
• Plug it into the outlet properly.
• Clean the ultra fine filter
properly.
• Replace the whole filter.
• Ventilate the indoor air before
you use the product.
• Clean the ultra fine filter
properly.
• Replace the filter.
• Use a product that fits the size
of the room.
• Avoid a well-ventilated place
such as a gate, window, etc.
• Remove the obstacle.
• Move the product and install it
again.
• The color of overall air quality
is determined based on
whichever is worse between
the dust concentration and
smell (gas) concentration.
Check if the dust concentration
is worse than before.
• The smell(gas) sensor is
designed to detect harmful
gases. Strong food odors may
not register as harmful, but the
Total Harmful Gas Care Filter
will remove them.