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Faults and what to do about them.
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Faults and what to do about them.
Faults
Water is leaking out.
The machine is not filling with
water.
Detergent is not being dispensed.
The dispenser is empty and fill level
indicator is not flashing.
The wrong detergent/fabric sof-
tener has been poured into the dis-
penser(s).
Detergent/fabric softener has con-
gealed in the dispensers.
The door cannot be opened.
The programme will not start.
The drum briefly jerks or judders
after the programme has started.
The water is not draining.
Water is not visible in the drum.
The spin result is not satisfactory.
Laundry is wet/too damp.
The spin cycle runs several times.
34
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw connection of the drain hose.
■
Have you pressed the Ü button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.~ Page 31
■
Is the supply hose kinked or trapped?
■
Is the drawer cover/connector dirty? Clean the detergent
■
drawer. ~ Page 29
Has the detergent drawer been pushed in correctly?
■
~ Page 24
Dispenser(s):
4.
Empty and clean. ~ Page 29
5.
Refill. ~ Page 24
Clean and refill the dispensers.
The safety function is activated. Stop the programme?
■
~ Page 23
Is $ selected (Rinse Stop = no final spin)? ~ Page 23
■
Can the door only be opened by the emergency release?
■
~ Page 32
Have you pressed the Ü button or selected Finish in 0 time?
■
Is the door closed?
■
Is the w childproof lock activated? Deactivate it.
■
If è flashes, the detergent drawer has not been pushed in com-
■
pletely. Push the detergent drawer in correctly.
Not a fault – the internal motor test may cause the drum to jerk or
judder briefly when the wash programme starts.
Is $ selected (Rinse Stop = no final spin)? ~ Page 23
■
Clean the drain pump. ~ Page 30
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has inter-
■
rupted the spin cycle because the laundry is unevenly distrib-
uted.
Distribute small and large items of laundry evenly in the drum.
Is Less Ironing selected (depending on the model)?
■
~ Page 20
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an
imbalance.
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