Siemens WM14N2G8 User Manual And Installation Instructions

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Washing machine
WM14N2G8
en
User manual and installation instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WM14N2G8

  • Page 1 Washing machine WM14N2G8 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    For further information, please refer to the Digital User Guide. Table of contents 1 Safety ..........   4 7 Display ........   20 1.1 General information.... 4 8 Buttons ........   22 1.2 Intended use....... 4 1.3 Restriction on user group... 4 9 Programmes .......    23 1.4 Safe installation ...... 5 10 Accessories......
  • Page 3 14 Childproof lock......   31 14.1 Activating the childproof lock ......... 31 14.2 Deactivating the childproof lock ......... 31 15 Basic settings......   31 16 Cleaning and servicing ....    31 16.1 Cleaning the drum.... 31 16.2 Cleaning the detergent drawer........ 32 16.3 Cleaning the drain pump.. 33 17 Troubleshooting.......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use cleaning products with Reduce the washing temperature for ▶ a high alcohol content. lightly and normally soiled laundry. Do not use hard scouring pads or ▶ a At lower temperatures, the appli- cleaning sponges.
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 27 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
  • Page 13 Installation and connection en 4.4 Removing the transit Installation loca- Requirements tion bolts Base Secure the appli- The appliance is secured for trans- ance with fixing portation using transit bolts on the brackets rear of the appliance. → Page 27. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport → Page 43.
  • Page 14: Connecting The Appliance

    en Installation and connection Pull the power cable out of the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous.
  • Page 15: Aligning The Appliance

    Installation and connection en ATTENTION! 4.6 Aligning the appliance When draining, the water outlet hose In order to reduce noise and vibra- is subject to water pressure and may tion and to prevent the appliance come loose from the installed con- from moving, align the appliance cor- nection point.
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
  • Page 19: Before Using For The First Time

    Before using for the first time en Pour standard washing powder Before using for the first time 6 Before using for the into compartment II. first time Prepare the appliance for use. Before using for the first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
  • Page 20: Display

    en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 – ––...
  • Page 21 Display en display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 31 Less Ironing The reduced creasing function is activ- ated.
  • Page 22: Buttons

    en Buttons Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information Start / Nachlegen ¡ Start Start, cancel or pause the pro- (Start / Reload) gramme.
  • Page 23: Programmes

    Programmes en Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Baumwolle Wash hard-wearing items made from cotton, linen (Cotton) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
  • Page 24 en Programmes Programme Description Max. load (kg) Pflegeleicht Wash items made from synthetic or blended fab- (Easy Care) rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Schnell / Mix Wash items made from cotton, linen, or synthetic or (Quick Mix) blended fabrics.
  • Page 25 Programmes en Programme Description Max. load (kg) Schleudern / Spin and drain the water. – Abpumpen If you only want to drain the water, activate 0. The (Spin / Drain) laundry is not spun. Programme setting: Max. 1400 rpm Hemden Busi- Wash non-iron shirts and blouses made from cot- ness ton, linen, or synthetic or blended fabrics.
  • Page 26: Laundry

    en Programmes Programme Description Max. load (kg) Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics.
  • Page 27: Preparing The Laundry

    – Close all zips, Velcro fasteners, hooks and eyes scanning the QR code in the table of – Tie cloth belts, apron strings, contents or on www.siemens- etc. together or use a laundry home.bsh-group.com . bag. 11.1 Preparing the laundry –...
  • Page 28: Detergents And Care

    Notes ted. ¡ More detailed instructions for use → "Installation and connection", can be found on www.siemens- Page 12 home.bsh-group.com or by scan- ning the QR code on the title page Turn the programme selector to a ▶...
  • Page 29: Using A Measuring Aid For Liquid Detergent

    Basic operation en Requirement: The laundry is pre- 13.6 Adding detergent and pared. care product → "Laundry", Page 27 Notes Open the door. ¡ Do not use the measuring aid for Make sure that the drum is empty. liquid detergent for gel detergents, Place the laundry in the drum. washing powder, or if Prewash or Close the door.
  • Page 30: Changing The Activated "Ready In" Time

    en Basic operation Open the appliance door. 13.8 Changing the activated Add or remove laundry. "Ready in" time Close the appliance door. If you have set and activated a Press Start / Nachlegen. "Ready in" time for a delayed pro- gramme start, you can change the 13.11 Cancelling the pro- "Ready in"...
  • Page 31: Childproof Lock

    Note: You can find further information in the digital instruction manual by scanning the QR code in the table of Leave the appliance door and de- contents or on www.siemens- tergent drawer open so that resid- home.bsh-group.com . ual water can evaporate.
  • Page 32: Cleaning The Detergent Drawer

    en Cleaning and servicing Run the Trommel Reinigen pro- Clean the detergent drawer and in- ▶ gramme without laundry and using sert with water and a brush, and all-purpose washing powder. then dry them. 16.2 Cleaning the detergent drawer Pull out the detergent drawer. Press down on the insert and re- move the detergent drawer.
  • Page 33: Cleaning The Drain Pump

    Cleaning and servicing en Take the drain hose out of the 16.3 Cleaning the drain pump holder. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Turn off the water tap. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
  • Page 34 en Cleaning and servicing Insert the drain hose into the Screw the pump cap as far as it holder. will go. 90° The handle on the pump cap must Cleaning the drain pump be in a vertical position. Insert and close the service flap. Requirement: The drain pump is empty.
  • Page 35: Troubleshooting

    Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 36 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 34 "E:36 / -25 / -26"...
  • Page 37 Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 44 "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 44 Detergent dosage is too high. Reduce the amount of detergent for the next wash- ▶...
  • Page 38 en Troubleshooting Fault Cause and troubleshooting The door cannot The temperature is too high. be opened. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 30 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 23 Power failure.
  • Page 39 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
  • Page 40 en Troubleshooting Fault Cause and troubleshooting Drum rotates, water Load detection is active. does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 41 Troubleshooting en Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. Aligning the appliance ▶ The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. Removing the transit bolts ▶...
  • Page 42 en Troubleshooting Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
  • Page 43: Emergency Release

    18.1 Removing the appliance → "Before using for the first time", Note: More detailed instructions for Page 19. use can be found on www.siemens- home.bsh-group.com or by scanning the QR code on the title page of this user manual. Turn off the water tap.
  • Page 44: Disposing Of Old Appliance

    en Customer Service 18.4 Disposing of old appli- Customer Service 19 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
  • Page 45: Aqua-Stop Guarantee

    Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 19.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
  • Page 46 en Consumption values Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 47: Technical Specifications

    Technical specifications en identifier is made up of the charac- Technical specifications 21 Technical specifica- ters before the slash in the product number (E-Nr.) on the rating plate. Al- tions ternatively, you can also find the model identifier in the first line of the Technical specifications Appliance height 84,8 cm EU energy label.
  • Page 48 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001680604* 9001680604 (010827)

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