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Paper jammed.
Paper jams.
●
Remove the jammed paper, and print again (Printing may resume automatically).
Clearing Jams(P. 350)
Prepare a cartridge.
The toner cartridge needs to be replaced soon.
●
Shake the toner cartridge to evenly distribute the toner inside the toner cartridge. It is recommended to
replace the toner cartridge when printing a large volume of documents.
Using Up Toner(P. 398)
How to Replace Toner Cartridges(P. 400)
Printing is restricted.
Printing is disabled in the Department ID Management.
●
Log on with a Department ID for which printing is not disabled. For the Department ID and PIN, contact
your Administrator.
Setting the Department ID Management(P. 209)
Set the correct authentication information.
The client authentication information (key pair and certificate, user name and password, or CA
certificate) is not set correctly.
●
Check the specified authentication method and authentication information (key pair and certificate, user
name and password, and CA certificate).
Configuring IEEE 802.1X Authentication(P. 248)
Verifying Key Pairs and Digital Certificates(P. 266)
Set the information necessary for authentication.
The IEEE 802.1X authentication has not been configured correctly.
●
Configure the IEEE 802.1X correctly from the Remote UI.
Configuring IEEE 802.1X Authentication(P. 248)
Size/Settings Mismatch
The paper size setting on the operation panel does not match the loaded paper size.
Troubleshooting
363
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