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1314
Cause
Paper is jammed inside the rear cover when performing automatic duplex printing.
Action
If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper
following the procedure below.
Note
• If you need to turn off the printer to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the printer.
1. Rotate the printer so that the rear side of the printer faces toward you.
2. If the protective material for the rear cover remains attached, remove it.
3. Open the rear cover.
Slide the rear cover to the left then open it.
4. Pull out the paper slowly.
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Troubleshooting
