Limited Warranty - Cal Flame BBQ13875CTG Owner's Manual

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Limited Warranty

This Limited Warranty is extended to the original purchaser of a Cal Flame convection grill manufactured after
January 1, 2021 and installed for residential use in the United States and Canada.
Direct any warranty issue with your grill
(800) 225-7727.
10 Year Structure
Cal Flame grill structure or frame housing is warranted against rust-through, due to defects
in material or workmanship in normal household use for ten years from the original date of
purchase.
YEAR
10 Year Stainless Steel Burners
Cal Flame Stainless Steel Burners are warranted against rust-through and operation failure, due
to defects in material or workmanship in normal household use for ten years from the original
date of purchase.
YEAR
10 Year V-Grates
Cal Flame V-Grates are warranted against rust-through and operation failure, due to defects
in material or workmanship in normal household use for ten years from the original date of
purchase.
YEAR
3 Year Flame Tamers and Warming Rack
Cal Flame tamers and warming rack are warranted against rust-through and operation failure,
due to defects in material or workmanship in normal household use for three years from the
original date of purchase.
YEAR
1 Year Gas Valves and Other Components
Cal Flame gas valves and other components detailed in the Cal Flame grill owners manual,
specifically on the Cal Flame parts list page, are warranted against operation failure due to
defects in material or workmanship in normal household use for one year from the original date
YEAR
of purchase.
This Limited Warranty is void if Cal Flame (the
"Manufacturer") or its designated representative
determines that the grill has been subjected to
damage or failure due to installation of aftermarket
parts that are not genuine Cal Flame branded parts
and accessories. This disclaimer includes, but is not
limited to gas valves, gas nozzles, infrared burners,
lights and transformers. Genuine Cal Flame brand
parts and accessories are built to our highest standards
of quality, durability and performance, and they are
designed to work with your grill to ensure optimal
performance and function.
www.cal amebbq.com
via email to customerservice@calflamebbq.com or phone
Performance
In the event of a defect covered by this Limited
Warranty, notify Cal Flame as soon as possible and use
all reasonable means to protect the grill from further
damage. Upon a receipt of a valid form of proof of
purchase, a designated service representative will
correct the defect, subject to the terms and conditions
contained in this Limited Warranty. There will be no
charge for parts, although providing access to affect
the repair is your responsibility as the grill owner.
Freight charges for replacement parts, labor and labor
related trip charges necessary to repair the grill are
also the responsibility of the grill owner. In the event
a replacement is offered, reasonable costs for removal
of the original grill, shipping costs from the factory
Convection Grills
LTR50001038, Rev. P