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Table of Contents
Related Manuals for ClearView IP-007-
Summary of Contents for ClearView IP-007-
- Page 1 IPC FAQ Manual Version 1.0.0...
- Page 2 Preface Purpose In order to deal with and solve the IPC bug during daily use for the users quickly and improve response speed, the IPC product team specially made this FAQ manual to provide users with correct solutions in time. Attention The manual doesn’t cover all the IPC bugs.
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Page 3: Table Of Contents
Table of Contents Network Problem ........................1 My IPC is off line from time to time................1 What if network upgrade failed? ................1 I can use “Ping” to test that the IPC is on line after upgrade, but fail to log in. .. 1 There is no code stream when I log in and the network program restarts constantly after upgrade. - Page 4 I failed to play the downloaded audio and video files..........5 Day/night config switch is invalid................5 Device is leaking water....................6 IPC failed to recognize SD card................. 6 Config info is mismatched with real situation after IPC working for a while..6 Power adapter is unsteady.
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Page 5: Network Problem
1 Network Problem 1.1 My IPC is off line from time to time. Solution 1: Check if the network environment is good and the network cable hole plug of IPC end is loose. Solution 2: Check if there is IP conflict. Solution 3: Check if the device is under normal power supply. -
Page 6: It Displays "Resources Are Limited, Failed To Open Video" After I Log In The Ipc
Solution 4: Check if the application program of IPC is corresponding to the model, and check if N/P format program is correct. Solution 5: Check if the control and WEB are correct, there is control running permission under WIN7, you can delete the control under C:\Program Files\webrec and eliminate IE buffer memory to reload control and WEB. -
Page 7: Image Problem
2 Image problem 2.1 IR effect is bad. Possible reason 1: Users didn’t use specified power supply, and failed to enable all the IR lights. Possible reason 2: The object is so far that it is out of the range of IR light. Possible reason 3: IR-CUT is set as color mode, which caused the front-end sensor to fail to sense IR light. -
Page 8: The Ipc Image Is Unsteady
2.5 The IPC image is unsteady. Possible reason: Bad connection for the video cable 2.6 Gray screen appears in the IPC. Phenomenon: gray screen appears in the IPC, it can recover after restart under the state of power off, gray screen appears repeatedly. Possible reason: Caused by insufficient power supply. -
Page 9: Other Problems
3 Other problems 3.1 I forgot the Device IP. Solution 1: Find the device IP by quick configuration tool. Solution 2: If you know the device MAC address, you can set device IP address by modifying ARP/Ping command. Please refer to <WEB Operation Manual> for more details. Solution 3: If you are Apple user, you can search the Bonjour server name of IPC and log in IPC by the browser with Bonjour service. -
Page 10: Device Is Leaking Water
3.5 Device is leaking water. Solution 1: Users dismantled the front cover and rear cover by themselves, which were not installed properly. Solution 2: The front cover glass is strongly pressed or crashed. Solution3: The waterproof plug of rear cover is loose. 3.6 IPC failed to recognize SD card. -
Page 11: I Failed To Save Configuration
Solution 4: Check if the SD card is full, if it shows that the residual space is 0, you can format the SD card by WEB interface or check “Cover” in the “Storage management > Video control > hard disk full” of the WEB interface. 3.10 I failed to save configuration.
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