Planet WNAP-C3220E User Manual
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Planet WNAP-C3220E User Manual

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  • Page 2 Copyright Copyright  2018 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. CE Compliance Statement This device meets the RED 2014/53/EU requirements on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
  • Page 4 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User Manual of PLANET 802.11n Ceiling-mount Wireless Access Point Model: WNAP-C3220E Rev: 1.0 (Sep., 2018) Part No. EM-WNAP-C3220E_v1.0...

  • Page 5: Table Of Contents

    Chapter 6.Quick Connection to a Wireless Network ............... 42 Windows XP (Wireless Zero Configuration) ..............42 Windows 7 (WLAN AutoConfig) ..................44 Mac OS X 10.x ........................47 iPhone/iPod Touch/iPad ....................52 Appendix A: Planet Smart Discovery Utility ..................56 Appendix B: FAQs ..........................57...
  • Page 6 Q1: How to Set Up the AP Client Connection ................57 Q2: How to Set Up the WDS Connection ................. 62 Appendix C: Troubleshooting ......................67 Appendix D: Glossary ......................... 69...
  • Page 7 FIGURE 2-1 WNAP-C3220E T ......................8 IGURE RIPLE 2-2 WNAP-C3220E F ......................9 IGURE RONT ANEL 2-3 WNAP-C3220E R ......................9 IGURE ANEL 3-1 F ........................10 IGURE IX IT WITH THE SCREWS 3-2 C ....................... 11 IGURE ONNECT THE...

  • Page 8: Igure 2-1 Wnap-C3220E Triple View

    5-31 S ............................40 IGURE YSTEM 5-32 U ..............................41 IGURE 6-1 S – W ..................42 IGURE YSTEM IRELESS ETWORK 6-2 C ....................42 IGURE HOOSING A IRELESS ETWORK 6-3 E ......................43 IGURE NTERING THE ETWORK 6-4 C -- C ................

  • Page 9: Chapter 1.Product Introduction

    User Manual of WNAP-C3220E Chapter 1. Product Introduction Package Contents Thank you for choosing PLANET WNAP-C3220E Wireless AP. Please verify the contents inside the package box. Package Contents of WNAP-C3220E WNAP-C3220E Quick Guide Ethernet Cable Mounting Kit If there is any item missing or damaged, please contact the seller immediately.

  • Page 10: Product Description

    LAN infrastructure that provides a seamlessly and centrally managed wireless network. Wireless Range Extender To extend the coverage and eliminate the dead spot of wireless network in every place, the WNAP-C3220E supports Universal Repeater mode which can solve the incompatibility between brands and provides a high-speed, wide coverage.
  • Page 11 User Manual of WNAP-C3220E Advanced, Secure and Rigorous Authentication The WNAP-C3220E supports 128-bit WEP, WPA / WPA2, WPA-PSK and WPA2-PSK wireless encryptions, the advanced WPA2-AES mechanism and 802.1X RADIUS authentication, which can effectively prevent eavesdropping by unauthorized users or bandwidth occupied by unauthenticated wireless access. Furthermore, any users are granted or denied access to the wireless LAN network based on the ACL (Access Control List) that the administrator pre-established.
  • Page 12 With user-friendly Web UI and step-by-step Quick Setup Wizard, the WNAP-C3200E is easy to install, even for users who never experience setting up a wireless network. Furthermore, simply install our software controller, PLANET SAPC (Smart AP Control), to deliver wireless profiles to multiple APs simultaneously, thus making the central management simple.

  • Page 13: Product Features

    Real-time Wi-Fi channel analysis chart and client limit control for better performance Easy Deployment and Management   Supports PLANET AP Controllers in AP mode  Easy discovery by PLANET Smart Discovery  Self-healing mechanism through system auto reboot setting ...

  • Page 14: Product Specifications

    User Manual of WNAP-C3220E Product Specifications WDAP-C3220E Product 300Mbps 802.11n Ceiling-mount Wireless Access Point Hardware Specifications 1 x 10/100BASE-TX RJ45 port Interfaces Auto-negotiation and auto MDI/MDI-X Antennas Gain: 2 x 5dBi antenna Button Reset button (Press over 7 seconds to reset the device to the factory default)
  • Page 15 IEEE 802.1Q VLAN (VID: 3~4094) VLAN SSID-to-VLAN mapping to up to 4 SSIDs Self-healing Supports auto reboot settings per day/hour Supports PLANET Hardware AP Controller/ Software AP Controller Applicable controllers : WAPC-500, SAPC Remote management through PLANET DDNS/Easy DDNS Configuration backup and restore...

  • Page 16: Chapter 2.Hardware Installation

    User Manual of WNAP-C3220E Chapter 2. Hardware Installation Product Outlook WNAP-C3220E Dimensions: 159 x 45mm  Weight: 161 ±5g  Triple View  Figure 2-1 WNAP-C3220E Triple View...

  • Page 17: Wnap-C3220E Front Panel

    User Manual of WNAP-C3220E Front Panel  Figure 2-2 WNAP-C3220E Front Panel Rear Panel  Figure 2-3 WNAP-C3220E Rear Panel...

  • Page 18: Chapter 3.Connecting To The Ap

    PCs running Windows 98/ME, NT4.0, 2000/XP, Windows Vista / Win 7, MAC OS 9 or later, Linux, UNIX or other platforms compatible with TCP/IP protocols 1. The AP in the following instructions refers to PLANET WNAP-C3220E. 2. It is recommended to use Internet Explorer 11, Firefox or Chrome to access the AP.
  • Page 19 User Manual of WNAP-C3220E Step 2. Load the device into the mounting bracket, and be sure the device is mated with fixed screws. Then, lock the device in position and plug the Ethernet cable into the WNAP-C3220E. Figure 3-2 Connect the Ethernet cable Step 3.

  • Page 20: Chapter 4.Quick Installation Guide

    These values can be changed as you want. In this guide, we use all the default values for description. Connect the WNAP-C3220E with your PC by an Ethernet cable plugging in LAN port on one side and in LAN port of PC on the other side. Please power on the WNAP-C3220E by PoE switch through the PoE port.

  • Page 21: Tcp/Ip Setting

    User Manual of WNAP-C3220E Figure 4-1 TCP/IP Setting Now click OK to save your settings. Now, you can run the ping command in the command prompt to verify the network connection between your PC and the AP. The following example is in Windows 10 OS. Please follow the steps below: Click on Start >...
  • Page 22 User Manual of WNAP-C3220E Figure 4-2 Windows Start Menu Open a command prompt, type ping 192.168.1.253 and then press Enter. Figure 4-3, it means the connection between your PC and the AP If the result displayed is similar to has been established well.
  • Page 23 User Manual of WNAP-C3220E Figure 4-4, it means the connection between your PC and the AP If the result displayed is similar to has failed. Figure 4-4 Failed Result of Ping Command If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your AP. Some firewall software programs may block a DHCP request on newly installed adapters.

  • Page 24: Starting Setup In The Web Ui

    User Manual of WNAP-C3220E Starting Setup in the Web UI It is easy to configure and manage the AP with the web browser. Step 1. To access the configuration utility, open a web-browser and enter the default IP address http://192.168.1.253 in the web address field of the browser.

  • Page 25: Chapter 5.Configuring The Ap

    Chapter 5. Configuring the AP This chapter delivers a detailed presentation of AP’s functionalities and features 3 main items below, allowing you to manage the AP with ease. The screenshots use the WNAP-C3220E as an example. Figure 5-1 Main Menu...

  • Page 26: Wizard

    User Manual of WNAP-C3220E Wizard The Wizard guides you to configuring the WNAP-C3220E in a different mode, including Gateway, Repeater, AP and Super WDS mode. Figure 5-2 Operation Mode The default operation mode is AP Mode. -18-...

  • Page 27: Gateway Mode (Router)

    User Manual of WNAP-C3220E Gateway Mode (Router) Click “Wizard”  “Gateway Mode” and the following page will be displayed. This section allows you to configure the Gateway mode. Figure 5-3 Gateway Mode -19-...

  • Page 28: Wan Settings

    User Manual of WNAP-C3220E 5.2.1 WAN Settings Static IP If your ISP offers you static IP Internet connection type, select “Static IP" and then enter IP address, subnet mask, default gateway and primary DNS information provided by your ISP in the corresponding fields.

  • Page 29: Wireless

    User Manual of WNAP-C3220E DHCP Choose “DHCP” and the router will automatically obtain IP addresses, subnet masks and gateway addresses from your ISP. Figure 5-6 Gateway – DHCP 5.2.2 Wireless Figure 5-7 Gateway – Wireless The page includes the following fields:...

  • Page 30: Repeater Mode (Universal Repeater)

    User Manual of WNAP-C3220E Repeater Mode (Universal Repeater) Click “Wizard”  “Repeater Mode” and the following page will be displayed. This section allows you to configure the Repeater mode. Figure 5-8 Repeater Mode -22-...
  • Page 31 User Manual of WNAP-C3220E The page includes the following fields: Object Description Repeater SSID Enter the root AP’s SSID or press “Scan AP” to select. Lockmac Check to lock the root AP MAC address. Authentication Select the wireless encryption of root AP.
  • Page 32 User Manual of WNAP-C3220E Select the authentication and bandwidth which are the same as root AP to establish the connection. Figure 5-10 Repeater Mode -- Select AP -24-...

  • Page 33: Ap Mode

    User Manual of WNAP-C3220E AP Mode In the AP mode, the AP wireless interface and cable interface bridge together. Click “Wizard”  “AP Mode” and the following page will be displayed. This section allows you to configure the AP mode.

  • Page 34: Ap Mode -- Lan

    User Manual of WNAP-C3220E The page includes the following fields: Object Description WLAN Select “ON” or “OFF” to enable or disable 2.4G or 5.8G wireless LAN. Wireless Analyzer Press the button to check your wireless environment. Status SSID It is the wireless network name. The default SSID is “PLANET_2.4G”.

  • Page 35: Super Wds Mode (Wds Bridge In Ptp/Ptmp)

    User Manual of WNAP-C3220E Super WDS Mode (WDS Bridge in PtP/PtMP) In the Super WDS mode, the wireless interface can be connected with other wireless APs through WDS, and the wireless interface and cable interface. Click “Wizard”  “Super WDS Mode” and the following page will be displayed.
  • Page 36 User Manual of WNAP-C3220E Figure 5-13 Super WDS Mode The page includes the following fields: Object Description 2.4GHz WLAN Select “ON” or “OFF” to enable or disable 2.4G wireless LAN. Status SSID It is the wireless network name. The default SSID is “PLANET_2.4G”.
  • Page 37 User Manual of WNAP-C3220E AP1 enters the MAC address of AP2. And AP2 enters the MAC address of AP1. Then select the same Channel to establish the connection. Figure 5-14 Super WDS Mode – AP1 Figure 5-155 Super WDS Mode – AP2...

  • Page 38: Advanced

    User Manual of WNAP-C3220E Advanced Figure 5-166 Advanced 5.6.1 Device Status 5.6.1.1. Status Figure 5-177 Status The page includes the following fields: Object Description Software Version It shows the firmware version of AP. Hardware Version It shows the hardware version of AP.

  • Page 39: Lan Status

    User Manual of WNAP-C3220E 5.6.1.2. 2.4G Status Figure 5-188 Wireless Status The page includes the following fields: Object Description 2.4G / 5.8G Wireless Status It shows the wireless status is Enable or Disable. SSID It shows the SSID of the AP. Default is PLANET_2.4G.

  • Page 40: Wireless

    User Manual of WNAP-C3220E The page includes the following fields: Object Description LAN IP It shows the IP of the AP. Default is 192.168.1.253. Subnet Mask It shows the subnet mask of the AP. Default is 255.255.255.0. It shows the MAC address of the LAN por.t 5.6.2 Wireless...
  • Page 41 User Manual of WNAP-C3220E 5.6.2.2. Virtual AP Figure 5-21 Virtual AP The page includes the following fields: Object Description Wireless Status It shows the wireless status is ON or OFF. SSID It shows the SSID of the AP. Default is PLANET_2.4G_1.
  • Page 42 User Manual of WNAP-C3220E Figure 5-23 Access Control – Allow Listed The page includes the following fields: Object Description Access Control Select MAC Access All, Allow Listed or Deny Listed. Enter the MAC address that you need to allow or deny access.
  • Page 43 User Manual of WNAP-C3220E The page includes the following fields: Object Description Regional It shows FCC or ETSI depending on the firmware. Mode Select 802.11N/G or 802.11B/G in 2.4G AP. RF Output Power The range of transmit power is 100%, 75%, 50%, 25% or 12.5%. In case of shortening the distance and the coverage of the wireless network, input a smaller value to reduce the radio transmission power.

  • Page 44: Network

    User Manual of WNAP-C3220E 5.6.3 Network 5.6.3.1. LAN Settings Figure 5-25 LAN Settings The page includes the following fields: Object Description Enter an IP address of LAN. Subnet Mask Enter a subnet mask of LAN. 5.6.3.2. VLAN Figure 5-26 VLAN...

  • Page 45: Management

    User Manual of WNAP-C3220E 5.6.3.3. SNMP Figure 5-27 SNMP The page includes the following fields: Object Description Read Community Enter the read community, default is public Write Community Enter the write community, default is private Trap Destination Address Enter the SNMP trap IP address, default is 192.168.1.1 5.6.4 Management...
  • Page 46 User Manual of WNAP-C3220E 5.6.4.2. Signal Tracking The page includes the following fields: Object Description SSID Select the SSID you need to check by pressing the Scan AP button It shows the MAC address of the tracked AP Signal Strength It shows the signal strength of the AP 5.6.4.3.
  • Page 47 User Manual of WNAP-C3220E The page includes the following fields: Object Description Remote Log Server Enable remote log server Enter the IP of remote log server Refresh Press to refresh the system log Clear Press to clear the system log 5.6.4.4.
  • Page 48 User Manual of WNAP-C3220E 5.6.4.5. System Figure 5-311 System The page includes the following fields: Object Description Backup Press to back up the configuration Choose File Press to select the configuration file Restore Press to restore the configuration Reset Default...
  • Page 49 User Manual of WNAP-C3220E 5.6.4.6. User Figure 5-32 User The page includes the following fields: Object Description Old Password Enter the old password Password Enter the new password Confirm Password Enter the new password again -41-...

  • Page 50: Chapter 6.Quick Connection To A Wireless Network

    User Manual of WNAP-C3220E Chapter 6. Quick Connection to a Wireless Network In the following sections, the default SSID of the WNAP-C3220E is configured to “default”. Windows XP (Wireless Zero Configuration) Step 1: Right-click on the wireless network icon displayed in the system tray Figure 6-1 System Tray –...
  • Page 51 User Manual of WNAP-C3220E Step 4: Enter the encryption key of the wireless AP (1) The Wireless Network Connection box will appear (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Click the [Connect] button Figure 6-3 Entering the Network Key Step 5: Check if “Connected”...

  • Page 52: Windows 7 (Wlan Autoconfig)

    User Manual of WNAP-C3220E Windows 7 (WLAN AutoConfig) WLAN AutoConfig service is built-in in Windows 7 that can be used to detect and connect to wireless network. This built-in wireless network connection tool is similar to wireless zero configuration tool in Windows XP.
  • Page 53 User Manual of WNAP-C3220E Step 4: Enter the encryption key of the wireless AP (1) The Connect to a Network box will appear. (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Click the [OK] button. Figure 6-7 Typing the Network Key...
  • Page 54 User Manual of WNAP-C3220E Step 5: Check if “Connected” is displayed. Figure 6-9 Connected to a Network -46-...

  • Page 55: Mac Os X 10.X

    User Manual of WNAP-C3220E Mac OS X 10.x In the following sections, the default SSID of the WNAP-C3220E is configured to “default”. Step 1: Right-click on the network icon displayed in the system tray The AirPort Network Connection menu will appear.
  • Page 56 User Manual of WNAP-C3220E Step 4: Enter the encryption key of the wireless AP (1) Enter the encryption key that is configured in section 5.7.2.1 (2) Click the [OK] button. Figure 6-12 Enter the Password If you will be connecting to this Wireless AP in the future, check [Remember this network].
  • Page 57 User Manual of WNAP-C3220E Step 5: Check if the AirPort is connected to the selected wireless network. If “Yes”, then there will be a “check” symbol in front of the SSID. Figure 6-13 Connected to the Network -49-...
  • Page 58 User Manual of WNAP-C3220E There is another way to configure the MAC OS X wireless settings: Step 1: Click and open the [System Preferences] by going to Apple > System Preference or Applications Figure 6-14 System Preferences Step 2: Open Network Preference by clicking on the [Network] icon...
  • Page 59 User Manual of WNAP-C3220E Step 3: Check Wi-Fi setting and select the available wireless network (1) Choose the AirPort on the left menu (make sure it is ON) (2) Select Network Name [default] here If this is the first time to connect to the Wireless AP, it should show “No network selected”.

  • Page 60: Iphone/Ipod Touch/Ipad

    User Manual of WNAP-C3220E iPhone/iPod Touch/iPad In the following sections, the default SSID of the WNAP-C3220E is configured to “default”. Step 1: Tap the [Settings] icon displayed in the home screen Figure 6-17 iPhone – Settings icon Step 2: Check Wi-Fi setting and select the available wireless network...
  • Page 61 User Manual of WNAP-C3220E Figure 6-19 Wi-Fi Setting – Not Connected Step 3: Tap the target wireless network (SSID) in “Choose a Network…” (1) Turn on Wi-Fi by tapping “Wi-Fi” (2) Select SSID [default] Figure 6-20 Turning on Wi-Fi -53-...
  • Page 62 User Manual of WNAP-C3220E Step 4: Enter the encryption key of the Wireless AP (1) The password input screen will be displayed. (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Tap the [Join] button. Figure 6-21 iPhone -- Entering the Password...
  • Page 63 User Manual of WNAP-C3220E Step 5: Check if the device is connected to the selected wireless network. If “Yes”, then there will be a “check” symbol in front of the SSID. Figure 6-22 iPhone -- Connected to the Network -55-...

  • Page 64: Appendix A: Planet Smart Discovery Utility

    User Manual of WNAP-C3220E Appendix A: Planet Smart Discovery Utility To easily list the WNAP-C3220E in your Ethernet environment, the Planet Smart Discovery Utility is an ideal solution. The following installation instructions guide you to running the Planet Smart Discovery Utility.

  • Page 65: Appendix B: Faqs

    User Manual of WNAP-C3220E Appendix B: FAQs Q1: How to Set Up the AP Client Connection Topology: Step 1. Use static IP in the PCs that are connected with AP-1(Site-1) and AP-2 (Site-2). In this case, Site-1 is “192.168.1.100”, and Site-2 is “192.168.1.200”.
  • Page 66 User Manual of WNAP-C3220E Step 2. In AP-2, change the default IP to the same IP range but different from AP-1. In this case, the IP is changed to 192.168.1.252. Step 3. In AP-1, go to “Wizard” to configure it to AP Mode. In AP-2, configure it to Repeater Mode.
  • Page 67 User Manual of WNAP-C3220E Step 5. Click “Next” to finish the setting. Step 6. Click “Device Status” to check connection status. -59-...
  • Page 68 User Manual of WNAP-C3220E Step 7. Use command line tool to ping each other to ensure the link is successfully established. From Site-1, ping 192.168.1.200; and in Site-2, ping 192.168.1.100. Step 8. Configure the TCP/IP settings of Site-2 to “Obtain an IP address automatically”.
  • Page 69 User Manual of WNAP-C3220E Step 9. Use command line tool to ping the DNS (e.g., Google) to ensure Site-2 can access internet through the wireless connection. The following hints should be noted: The encryption method must be the same as that of both sites if configured.

  • Page 70: Q2: How To Set Up The Wds Connection

    User Manual of WNAP-C3220E Q2: How to Set Up the WDS Connection Topology: -62-...
  • Page 71 User Manual of WNAP-C3220E Step 1. Use static IP in the PCs that are connected with WNAP-C3220E-1 (Site-1) and WNAP-C3220E-2 (Site-2). In this case, Site-1 is “192.168.1.100”, and Site-2 is “192.168.1.200”. -63-...
  • Page 72 User Manual of WNAP-C3220E Step 2. In AP-2, change the default IP to the same IP range but different from AP-1. In this case, the IP is changed to 192.168.1.252. Step 3. In both APs, go to “Wizard” to configure it in Super WDS Mode.
  • Page 73 User Manual of WNAP-C3220E Step 5. Click “Apply” to finish the setting. Step 6. Click “Return home” to check WDS status. -65-...
  • Page 74 User Manual of WNAP-C3220E Step 7. Use command line tool to ping each other to ensure the link is successfully established. From Site-1, ping 192.168.1.200; and in Site-2, ping 192.168.1.100. The following hints should be noted: The encryption method must be the same as that of both sites if configured.

  • Page 75: Appendix C: Troubleshooting

    User Manual of WNAP-C3220E Appendix C: Troubleshooting If you find the AP is working improperly or stop responding to you, please read this troubleshooting first before contacting the dealer for help. Some problems can be solved by yourself within a very short time.
  • Page 76 User Manual of WNAP-C3220E Scenario Solution Try to use IP address instead of host name. If you can use IP address to communicate with a remote server, but can’t use host name, please check DNS setting. a. ‘Broadcast ESSID’ set to off? I can’t locate my AP by my...

  • Page 77: Appendix D: Glossary

    User Manual of WNAP-C3220E Appendix D: Glossary 802.11ac  wireless networking 802.11 under the - 802.11ac is a standard in the family (which is marketed brand name Wi-Fi), developed in the IEEE Standards Association process, providing high-throughput wireless local area networks...
  • Page 78 User Manual of WNAP-C3220E NAT (Network Address Translation) - NAT technology translates IP addresses of a local area network  to a different IP address for the Internet. PPPoE (Point to Point Protocol over Ethernet) - PPPoE is a protocol for connecting remote hosts to ...
  • Page 79 Directiva ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ 2014/53/EU. ΟΔΗΓΙΑΣ 2014/53/EU Por medio de la presente, PLANET Technology Español Slovensky Corporation, declara que 11n Wireless AP Výrobca PLANET Technology Corporation, týmto deklaruje, že táto 11n Wireless AP je v súlade so cumple con los requisitos esenciales y základnými požiadavkami a ďalšími relevantnými...

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