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Chapter 6 Troubleshooting
Introduction
Table 6-1 on page 6-1
Troubleshooting
Troubleshooting
Table 6-1
Problem
Mobile computer does not turn on.
Rechargeable lithium-ion battery
did not charge.
Mobile computer turns off without
proper warning messages during
heavy use.
No sound.
provides troubleshooting information.
Possible Causes
Lithium-ion battery not
charged.
Lithium-ion battery not
installed properly.
System crash.
Battery failed.
Mobile computer removed
from cradle while battery
was charging.
Due to component
tolerances, this can occur
when using battery part
number 55-060112-xx.
Volume setting is low or
turned off.
Possible Solutions
Charge or replace the lithium-ion battery.
Ensure battery is installed properly. Refer to the
MC3000 Mobile Computer Integrator Guide.
Perform a warm boot. If the RFID reader still does
not turn on, perform a cold boot. Refer to the
MC3000 Mobile Computer Integrator Guide.
Replace battery. If the mobile computer still does
not operate, try a warm boot, then a cold boot.
Refer to the MC3000 Mobile Computer Integrator
Guide.
Insert mobile computer in cradle and begin
charging. The lithium-ion battery requires less than
four hours to recharge fully.
Use battery 55-002152-xx (p/n 82-127909-xx).
Increase the volume setting.
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