Contents | 5 Contents Revision History..........................3 List of Tables............................ 9 List of Figures..........................11 About This Guide...........................15 Documentation Set.............................. 15 Configurations..............................15 Chapter Descriptions............................16 Notational Conventions............................16 Icon Conventions..............................16 Related Documents..............................17 Service Information.............................17 Chapter 1: Getting Started..................19 TC55 Features..............................19 Unpacking................................
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6 | Contents Removing a Folder........................49 Changing the Home Screen Wallpaper....................49 Using the Touchscreen............................50 Using the On-screen Keyboard........................... 50 Applications.................................51 Accessing Applications........................... 55 Switching Between Recent Applications....................55 Un-Locking the Screen............................56 Single User Mode............................56 MultiUser Mode............................58 MultiUser Login..........................
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Contents | 7 Viewing and Browsing Photos....................82 Rotating a Photo.......................... 83 Cropping a Photo.........................83 Setting a Photo as a Contact Icon....................84 Get Photo Information.........................84 Share a Photo..........................85 Deleting a Photo.......................... 85 Working with Videos..........................85 Watching Videos......................... 85 Sharing a Video........................... 86 Deleting a Video..........................86 Movie Studio...............................
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8 | Contents Remove a Wi-Fi Network........................112 Bluetooth................................112 Adaptive Frequency Hopping....................... 113 Security..............................113 Bluetooth Profiles..........................113 Bluetooth Power States......................... 114 Bluetooth Radio Power......................... 114 Enabling Bluetooth........................114 Disabling Bluetooth........................114 Discovering Bluetooth Device(s)......................115 Changing the Bluetooth Name......................116 Connecting to a Bluetooth Device......................116 Selecting Profiles on the Bluetooth Device...................116 Unpairing a Bluetooth Device.......................116 Pairing with the CS3070........................117...
List of Tables | 9 List of Tables Table 1: Front View Features ......................19 Table 2: Back View Features ......................21 Table 3: Charging LED Status ......................29 Table 4: Home Screen Items ......................44 Table 5: Home Screen Items ......................44 Table 6: Status Icons ........................45 Table 7: Notification Icons ......................
GB Flash and camera or Android Open- 802.11a/b/g/n camera Source Project WPAN: 4.1.2 or Bluetooth v4.0 and NFC WWAN: HSPA+ TC55CH 4.3” color 1 GB RAM / 8 Linear imager Android-based, WLAN: WVGA GB Flash and camera or Android Open- 802.11a/b/g/n...
16 | About This Guide • Serial number – Displays the serial number. • Model number – Displays the model number. • Android version – Displays the operating system version. • Kernel version – Displays the kernel version number. • Build number –...
Service Information If you have a problem with your equipment, contact Motorola Solutions Global Customer Support Center for your region. Contact information is available at: http://www.motorolasolutions.com/support. When contacting Motorola Solutions Global Customer Support Center, please have the following information available: •...
Motorola responds to calls by email or telephone within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used.
Chapter Getting Started This chapter provides the features of the TC55 and explains how to set it up for the first time. TC55 Features Figure 2: Front View Table 1: Front View Features Number Item Function Receiver Provides audio in handset mode. Indicates decode functionality.
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20 | Getting Started Number Item Function Indicates battery charge state when charging. See Charging LED Status on page Indicates notifications. Lights blue when a notification is received. See Setting LED Notifications on page Touch Screen Displays all information needed to operate the TC55. Programmable Button - By default, opens the Search application.
Getting Started | 21 Figure 3: Back View Table 2: Back View Features Number Item Function Battery Cover Provides access to the battery, SIM and microSD card holders. NFC Antenna Provides NFC communication with their NFC devices and NFC cards. Battery Cover Assists in battery cover removal.
Regulatory Guide. Note: Power Supply, p/n PWRS-124306–01R, is required and must be purchased separately. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions Global Customer Support Center immediately. See Service Information on page 17 for contact information.
Getting Started | 23 Figure 4: Unlock SIM Card Holder 2 Lift the SIM door. 3 Insert the SIM card with the cut edge and the contacts facing up. Figure 5: Install SIM Card 4 Close the SIM card holder. MN000xxxA01 | February 2014 | Send Feedback...
24 | Getting Started Figure 6: Close SIM Card Holder 5 Slide the SIM card holder toward the top of the TC55 to lock into place. Figure 7: Lock SIM Card Holder Installing an Optional microSD Card Caution: For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
Getting Started | 25 Note: The TC55 supports microSD cards up to 32 GB. Procedure: 1 Slide the microSD card door toward the top of the TC55 to unlock. Figure 8: Unlock microSD Card Door 2 Lift the SD card door. 3 Align the microSD card with the card holder.
26 | Getting Started Figure 10: Lock SD Card Door Installing the Battery There are two sizes of batteries available for the TC55; a 2,940 mAh battery and a 4,410 mAh battery. Procedure: 1 Align the three tabs on the bottom of the battery with the three slots in the battery compartment. 2 Press the battery down and then rotate until it locks into place.
Getting Started | 27 Figure 12: Inserting the 4,410 mAh Battery 3 Align the battery cover with the back of the device and press the battery cover down until it snaps into place. Figure 13: Install the Battery Cover 4 Press around the edge of the cover to ensure that the battery cover is seated properly. MN000xxxA01 | February 2014 | Send Feedback...
28 | Getting Started Figure 14: Secure Cover Charging the Battery Caution: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 141. Charging the Main Battery Before using the TC55 for the first time, charge the main battery until the light emitting diode (LED) turns solid green (see Charging LED Status on page 29 for charge status indications).
Getting Started | 29 Figure 15: Connect the Rugged Charge Cable The TC55 begins charging. The LED blinks green while charging, then turns solid green when fully charged. The 2,940 mAh battery charges in approximately three hours and the 4,410 mAh battery charges in approximately 4.5 hours.
30 | Getting Started battery charging to keep the battery at acceptable temperatures. The TC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. Powering On the TC55 Note: Ensure that the battery cover is properly installed. Otherwise, the TC55 will not power on. If the TC55 did not turn on when the battery was installed, press the Power button.
Getting Started | 31 Figure 17: Remove 2,940 mAh Battery 6 Remove the battery from the battery compartment. 7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment. 8 Press the battery down and rotate until it locks into place. Figure 18: Inserting the 2,940 mAh Battery 9 Align the battery cover with the back of the device.
32 | Getting Started Figure 20: Secure the Battery Cover 11 Press the Power button to turn on the TC55. Replacing the 4,410 mAh Battery Procedure: 1 Press the Power button until the menu displays. 2 Touch Power off. 3 Touch OK. 4 Place thumbnail at notch and lift the battery cover.
Getting Started | 33 Figure 22: Remove 4,410 mAh Battery 6 Rotate the battery out of the compartment. 7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment. 8 Press the battery down and rotate until it locks into place. Figure 23: Inserting the 4,410 mAh Battery 9 Align the battery cover with the back of the device.
34 | Getting Started Figure 25: Secure the Battery Cover 11 Press the Power button to turn on the TC55. Replacing the microSD Card Caution: For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
Getting Started | 35 Figure 26: Unlock microSD Card Cover 8 Lift the microSD card cover. 9 Remove the microSD card from the card holder. 10 Align the replacement microSD card with the card holder. Ensure that the contacts on the card are facing down and toward the card holder.
36 | Getting Started Figure 28: Lock microSD Card Cover 14 Replace the battery. 15 Align the battery cover with the back of the device and press the battery cover down until it snaps into place. 16 Press the Power button to turn on the device. Battery Management Note: Prior to checking the battery charge level, remove the TC55 from any AC power source (cradle or cable).
Getting Started | 37 Figure 29: Battery Screen The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the rate of the battery discharge since last charged (short periods of time when connected to a charger are shown as thin green lines at the bottom of the chart), and how long it has been running on battery power.
38 | Getting Started Figure 31: Battery Depleted Screen The user must charge the TC55 using one of the charging accessories. Battery Optimization Observe the following battery saving tips: • Leave the TC55 connected to AC power at all times when not in use. •...
Getting Started | 39 2 Touch 3 Touch Date & time. 4 Touch Automatic date & time to disable automatic date and time synchronization. 5 Touch Automatic time zone to disable automatic time zone synchronization. 6 Touch Set date. 7 Move the sliders up and down to select the month, date and year. 8 Touch Done.
40 | Getting Started Figure 33: Volumes Dialog Box • Call Ringtone and Vibrate • Phone ringtone - touch to select a ringtone to sound when an incoming call is received. • Vibrate when ringing - Check to make the device vibrate when a call is received. •...
Chapter Using the TC55 This chapter describes the screens, status and notification icons, and controls on the TC55, and provides basic instructions for using the TC55. Home Screen The Home screen displays when the TC55 turns on. Depending upon the configuration, the Home screen might appear different.
44 | Using the TC55 Table 4: Home Screen Items Item Description 1 — Status Bar Displays the time, status icons (right side), and notification icons (left side). For more information see Status Icons on page 45 Managing Notifications on page 2 —...
Using the TC55 | 45 Status Icons Table 6: Status Icons Icon Description Indicates that GPS is in use. Indicates that the TC55 is searching location data. Indicates that the Alarm is active. Indicates that all sounds except media and alarms are silenced and vibrate mode is active. Indicates that the ringer is silenced.
46 | Using the TC55 Icon Description Connected to an 4G network. Connected to a 3G network. Connected to an HSPA network. Connected to an EDGE network. Connected to an GPRS network. Roaming from a network. No SIM card installed. Notification Icons Table 7: Notification Icons Icon...
Using the TC55 | 47 Icon Description Indicates that the TC55 is connected to or disconnected from virtual private network (VPN). Preparing SD card. Indicates that USB debugging is enabled on the TC55. Indicates that the MultiUser feature is enabled. Indicates that a new user is logging in.
48 | Using the TC55 Figure 37: Notification Panel To respond to a notification, open the Notifications Panel and then touch a notification. The Notifications Panel closes and the subsequent activity is dependent on the notification. To clear all notifications, open the Notifications Panel and then touch .
Using the TC55 | 49 2 Touch and hold the application shortcut or widget icon until it floats on the screen. 3 Drag the icon to on the top of the screen and then release. Folders Use Folders to organize similar applications together. Touch the folder to open and display items in the folder. Creating a Folder To create a folder, there must be at least two app icons on the Home screen.
50 | Using the TC55 • Gallery - Select to use an image stored on the device. • Live wallpapers - Select to use an animated wallpaper image. • Wallpapers - Select to use a wallpaper image. 4 Touch Save or Set wallpaper. Using the Touchscreen Use the multi-touch sensitive screen to operate the device.
Using the TC55 | 51 • Touch to switch to the numbers and symbols keyboard. • Touch the key on the numbers and symbols keyboard to view additional symbols. To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols. •...
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DWDemo - Provides a way to demonstrate the data capture features using the Linear Imager or Camera. See DataWedge Demonstration on page 87 for more information. elemez — Use to provide diagnostic information to Motorola. See Elemez on page 89 for more information.
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Using the TC55 | 53 Icon Description Messenger - Send messages to friends. TC55 with GMS only. Messaging - Send SMS and MMS messages. Messaging on page 72 for more information. MLog Manager - Use to capture log files for diagnostics. See MLog Manager on page 90 more information.
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54 | Using the TC55 Icon Description Play Music - Use to listen to music. TC55 with GMS only. Play Store - Download music, movies, books, and Android apps and games from the Google Play Store. TC55 with GMS only. Rapid Deployment - Allows the TC55 to stage a device for initial use by initiating the deployment of settings, firmware and software.
Using the TC55 | 55 Icon Description Secure Storage Administrator - Use to configure the Secure Storage feature. This icon appears after the optional applications is installed. Accessing Applications All applications installed on the device are accessed using the APPS window. Procedure: 1 Touch Figure 40: APPS Window...
56 | Using the TC55 Figure 41: Recently Used Applications 2 Slide the window up and down to view all recently used applications. 3 Swipe left or right to remove application from the list and force close the application. 4 Touch an icon to open it or press to return to the current screen.
58 | Using the TC55 Figure 44: Pattern Screen Figure 45: Password Screen MultiUser Mode With MultiUser login, multiple users can log on to the device with each user having access to various applications and features. When enabled, the Login screen appears after powering on, resetting or after the device wakes from suspend mode.
Using the TC55 | 59 Figure 46: Multiple User Log In Screen 2 In the Password text field, enter the password. 3 Touch OK. After a resume from suspend, the user must enter the password. MultiUser Logout Procedure: 1 Drag the Status Bar down from the top of the screen. 2 Touch MultiUser is active.
60 | Using the TC55 Figure 47: Three Button Reset 2 The TC55 reboots. Suspend Mode The TC55 goes into suspend mode when the user presses the Power button or after a period of inactivity (set in the Display settings window). To wake the TC55 from Suspend mode, press the Power button.
Chapter Calls Make a phone call from the Phone application, the People application or other applications or widgets that display contact information. Emergency Calling The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not activated.
62 | Calls Figure 49: Insert Wired Headset Plug Adjusting Audio Volume Use the Volume buttons to adjust the volume of the ringer when not in a call and the audio volume when in a call. Note: Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring and notification sound levels.
Calls | 63 Touch below the dialer to initiate the call. Figure 51: Call in Progress If… Then… You want to display the dialer. Touch You want to turn on the speakerphone. Touch You want to mute the call. Touch You want to place the call on hold.
64 | Calls Making a Call Using Contacts Procedure: On the Home screen touch 2 Touch the tab. Figure 52: Dialer Contacts Tab 3 Touch the contact to initiate the call. Touch to end the call. Making a Call Using Call History Call History is a list of all the calls placed, received, or missed.
Calls | 65 Figure 53: Call History Tab Touch next to the contact to initiate the call. Touch to end the call. Making a Conference Call To create a conference phone session with multiple people. Note: Conference Calling and the number of conference calls allowed may not be available on all services. Please check with the service provider for Conference Calling availability.
66 | Calls Figure 54: Two Calls Touch icon to create a conference call with three people. Figure 55: Merged Calls Touch to add another call. The conference is placed on hold. 11 Touch the keys to enter the second phone number. Touch below the dialer to initiate the call.
Calls | 67 Figure 56: Un-merge Calls To remove a caller from the conference, touch next to the caller. Note: To speak privately with one party during a conference call, touch Manage Conference and then touch the caller. To include all parties again, touch Making a Call Using a Bluetooth Headset Procedure: 1 Pair the Bluetooth headset with the device.
68 | Calls Figure 57: Incoming Call Screen All incoming calls are recorded in the Phone application Call log tab. If you miss a call, you receive a notification. To silence the ringer before answering the call, press the volume down button on the side of device. When a call arrives, touch the white phone icon and slide over one of these icons: Figure 58: Select Answer Options •...
Calls | 69 Answering Calls with a Bluetooth Headset When you receive a phone call, the Incoming Call screen opens, displaying the caller ID and any additional information about the caller that is in the People application. Figure 59: Incoming Call Screen All incoming calls are recorded in the Phone application Call log tab.
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70 | Calls • Fixed Dialing Numbers - Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area code(s) specified in a Fixed Dialing list. • TTY/HAC mode - Touch to set the TTY/HAC setting. Use an optional teletypewriter (TTY) device with the TC55 to send and receive calls.
Chapter Applications This section describes the applications installed on the device. File Browser Use the File Browser application to view and mange files on the device. To open File Browser, touch > Figure 60: File Browser Screen The address bar (1) indicates the current folder path. Touch the current folder path to manually enter a path and folder name.
72 | Applications Touch and hold an item to perform an operation on that item. Select one of the options from the File Operations menu: • Information - View detailed information about the file or folder. • Move - Move the file or folder to a new location. •...
Applications | 73 3 In the Type message field, enter the text message. The 160-character limit counter indicates how many characters are left. If it goes over that limit, a new message is created, which is joined with its predecessors when received. If the user presses the Back button while composing a message, it’s saved as a draft in the Messaging screen.
74 | Applications People Use the People application to manage contacts. From a Home or Apps screen, touch . People opens to the main list of contacts. View contacts in three ways at the top of the screen: Groups , All contacts , and Favorites. Touch the tabs to change how to view the contacts. Swipe up or down to scroll through the lists.
Applications | 75 Figure 63: Voice Dialer Window The user says one of the following commands: • Call • Dial • Redial • Open. Calling a Person By Name Procedure: 1 Launch Voice Dialer. 2 Say “Call John Doe.” 3 In the Voice Dialer dialog box, touch Call John Doe The call is initiated.
76 | Applications 3 In the Voice Dialer dialog box, touch the application name. The application opens. Camera This section provides information for taking photos and recording videos using the integrated digital cameras. Note: If a microSD card is installed, The TC55 saves photos and videos on the microSD card. If a microSD card is not installed, the TC55 saved photos and videos on the internal storage.
Applications | 77 The camera brings the image into focus. When the image is in focus, the focus indicators in each corner turn green, the camera takes a photo and a shutter sound plays. Note: To disable the shutter sound, turn notification sounds off. Touch >...
78 | Applications Recording Videos To record a video: Procedure: Touch > 2 Touch the options bar and touch Figure 66: Video Mode Touch to adjust exposure, flash, and other settings using the video settings. See Video Settings on page 79 for more information.
Applications | 79 • Picture size - Touch to set the size (in pixels) of the photo. Options: 8M pixels (default), 5M pixels, 3.2M pixels, 2M pixels, 1M pixels, VGA or QVGA. • Picture quality - Touch to select picture quality setting. Options: Super fine (default), Fine or Normal. •...
80 | Applications • Time lapse interval - Touch to select a time interval to set the frame rate for time lapse photography. Options: Off (default), 1s, 1.5s, 2s, 2.5s, 3s, 5s or 10s. • White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most natural-looking colors.
Applications | 81 Figure 67: Gallery — Albums • Touch an album to open it and view its contents. The photos and videos in the album are displayed in chronological order. • Touch a photo or video in an album to view it. •...
82 | Applications Share an Album Procedure: 1 Touch Touch 3 Touch and hold an album until it highlights. 4 Touch other albums as required. Touch . The Share menu opens. Touch the application to use to share the selected albums. 6 Follow the instructions within the selected application.
Applications | 83 Figure 69: Photo Example 5 Swipe left or right to view the next or previous photo in the album. 6 Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation. The photo is displayed (but not saved) in the new orientation.
84 | Applications Figure 70: Cropping Tool 5 Touch OK to save a copy of the cropped photo. The original version is retained. Setting a Photo as a Contact Icon Procedure: 1 Touch Touch 3 Touch an album to open it. 4 Touch the photo to open it.
Applications | 85 Share a Photo Procedure: 1 Touch Touch 3 Touch an album to open it. 4 Touch a photo to open it. Touch 6 Touch the application to use to share the selected photo. The application selected opens with the photo attached to a new message.
86 | Applications Figure 71: Video Example Touch . The video begins to play. 6 Touch the screen to view the playback controls. Sharing a Video Procedure: 1 Touch Touch 3 Touch an album to open it. 4 Touch a video to open it. Touch .
Applications | 87 Movie Studio Movie Studio is a video editing application. Capture or upload videos or photos and Movie Studio automatically turns them into beautifully edited movies, complete with music and effects. Key features include: • Select video, photo and music files from the device. •...
88 | Applications Figure 73: DataWedge Demonstration Window Table 9: DataWedge Demonstration Icons Icon Description Toggles the flash on and off when using the camera to capture bar code data. Use the flash in dimly lit areas. Toggles the data capture function between the imager and camera. If the device does not have an imager, only camera icon is active.
Motorola Solutions to help improve product functionality . This feature can be disabled. See Disabling Elemez Data Collection on page Use Elemez to provide diagnostics information to Motorola Solutions. Touch Submit Diagnostics button to send the data. Figure 75: Elemez Application...
90 | Applications Disabling Elemez Data Collection The user can disable the Elemez application from collection specific data in the background and sending it to Motorola Solutions. Procedure: 1 From the Home screen, touch 2 Touch Manage Apps. 3 Swipe left or right until the ALL tab displays.
Chapter Data Capture The TC55 offers the following data capture options: • integrated linear imager • integrated digital camera • optional CS3070 Bluetooth scanner • optional RS507 Hands-free Bluetooth imager. Note: DataWedge is installed and enabled on the TC55 by default. Linear Imager The device with an integrated linear imager has the following features: •...
94 | Data Capture Figure 77: CS3070 Bluetooth Scanner 1 Bluetooth Button/LED 2 Delete Button 3 Scan Button 4 LED 5 Exit Window See the CS3000 Series Scanner Product Reference Guide for detailed information for configuring the CS3070. RS507 Hands-Free Imager The RS507 Hands-free Imager is a wearable bar code scan solution for both 1D and 2D bar code symbologies.
Data Capture | 95 • Scan angle is important for promoting quick decodes. When laser beams reflect directly back into the scanner from the bar code, this specular reflection can “blind” the scanner. • To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp an angle;...
96 | Data Capture Bar Code Capture with Integrated Camera To capture bar code data: Note: When capturing bar code data in poor lighting, turn on Illumination mode in the DataWedge application. See the TC55 Integrator Guide for detailed information on configuring DataWedge. Procedure: 1 Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
Data Capture | 97 Procedure: 1 Ensure that an application is open on the device and a text field is in focus (text cursor in a text field). 2 Aim the scanner at the bar code. 3 Press the scan (+) button. Figure 82: CS3070 Scanning 4 Ensure the scan line crosses every bar and space of the symbol.
98 | Data Capture Figure 84: Bar Code Scanning with RS507 3 Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by the cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions. The RS507 LEDs light green, a beep sounds to indicate the bar code was decoded successfully.
Data Capture | 99 DataWedge DataWedge is a utility that adds advanced bar code scanning capability to any application without writing code. It runs in the background and handles the interface to built-in bar code scanners. The captured bar code data is converted to keystrokes and sent to the target application as if it was typed on the keypad.
Chapter Wireless This section provides information on the wireless features: • Wireless Wire Area Network (WWAN) • Wireless Local Area Network (WLAN) • Bluetooth • Near Field Communications (NFC) Wireless Wide Area Networks Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides information •...
102 | Wireless 6 Check USB tethering. The host computer is now sharing the TC55’s data connection. Post requisites: To stop sharing the data connection, uncheck USB tethering or disconnect the USB cable. Bluetooth Tethering Use Bluetooth tethering to share the data connection with a host computer. Prerequisites: Configure the host computer to obtain its network connection using Bluetooth.
Wireless | 103 Figure 87: Set up Wi-Fi Hotspot Dialog Box 5 In the Network SSID text field, edit the network name. 6 Touch the Country option and select the country you are in from the drop-down list. 7 Touch the Channel option and select a channel number from the drop-down list. 8 Touch the Security option and select a security method from the drop-down list.
104 | Wireless Figure 88: Data Usage Screen To display Wi-Fi data usage settings in a separate tab touch > Show Wi-Fi usage. Just below the on-off switch, note the data usage cycle. Touch it to choose a different cycle. This date range is the period of time for which the graph displays data usage.
Wireless | 105 Limiting Data Connection to 2G Networks Note: Not available when using AT&T SIM card. Extend the battery life by limiting the data connections to 2G networks (GPRS or EDGE). When connected to a 2G network, the user may want to postpone activities that transmit a lot of data, such as sending, uploading, or downloading pictures or video, until they are connected to a faster mobile or other wireless network.
106 | Wireless Editing the Access Point Name Note: Many service provider Access Point Name (APN) data are pre-configured in the TC55. The APN information for all other service provides must be obtained from the wireless service provider. To use the data on a network the user must configure the APN information. Procedure: 1 Touch Touch...
Wireless | 107 Scan and Connect to a Wi-Fi Network Procedure: 1 Touch Touch Figure 90: Settings Screen 3 Slide the Wi-Fi switch to the ON position. 4 Touch Wi-Fi. The TC55 searches for WLANs in the area and lists them. Figure 91: Wi-Fi Screen 5 Scroll through the list and select the desired WLAN network.
108 | Wireless The TC55 obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol. To configure the TC55 with a fixed internet protocol (IP) address, See Configuring the Device to Use a Static IP Address on page 110.
Wireless | 109 10 Touch Manually Adding a Wi-Fi Network Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out of range. Procedure: 1 Touch Touch 3 Touch Wi-Fi.
110 | Wireless 2 Touch Show advanced options checkbox. 3 Touch Proxy settings and select Manual. Figure 93: Proxy Settings 4 In the Proxy hostname text box, enter the address of the proxy server. 5 In the Proxy port text box, enter the port number for the proxy server. Note: When entering proxy addresses the Bypass proxy for field, do not use spaces or carriage returns between addresses.
Wireless | 111 4 In the IP address text box, enter an IP address for the device. 5 If required, in the Gateway text box, enter a gateway address for the device. 6 If required, in the Network prefix length text box, enter a the prefix length. 7 If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
112 | Wireless Modifying a Wi-Fi Network The user can change settings and passwords for a network in the Wi-Fi list. Procedure: 1 Touch Touch 3 Touch Wi-Fi. 4 Slide the Wi-Fi switch to the On position. 5 Touch and hold on a network name and then touch Modify network. 6 Modify the network settings and then touch Save.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola Enterprise Tablets to operate in any infrastructure. The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5 mW and the expected range is 10 meters (32.8 ft.).
114 | Wireless • Human Interface Device Profile (HID) - Allows Bluetooth keyboards, pointing devices, gaming devices and remote monitoring devices to connect to the TC55. • Object Push Profile (OPP) - Allows the TC55 to push and pull objects to and from a push server. •...
Wireless | 115 4 Touch Discovering Bluetooth Device(s) The TC55 can receive information from discovered devices without pairing. However, once paired, the TC55 and a paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth devices in the area: Procedure: 1 Ensure that Bluetooth is enabled on both devices.
116 | Wireless Changing the Bluetooth Name By default, the TC55 has a generic Bluetooth name that is visible to other devices when connected. Procedure: 1 Touch 2 Touch 3 Touch Bluetooth. 4 If Bluetooth is not on, slide the switch to the ON position. 5 Touch 6 Touch Rename device.
1 Press the CS3070 scan button (+) to wake the scanner. 2 Press and hold the Bluetooth button (round button with Motorola logo) for five seconds. The scanner beeps and the Bluetooth button starts blinking quickly to indicate that the scanner is discoverable by the host.
118 | Wireless Enter Pairing the RS507 Hands-Fee Imager An RS507 Hands-free Imager can be used with the device to capture bar code data. Procedure: 1 Ensure that Bluetooth is enabled on both devices. 2 Ensure that the Bluetooth device to discover is in discoverable mode. 3 Ensure that the two devices are within 10 meters (32.8 feet) of one another.
Wireless | 119 9 Scroll through the list and select RS507. The device connects to the RS507 and Connected appears below the device name. The Bluetooth device is added to the Bluetooth devices list and a trusted (“paired”) connection is established. Near Field Communications Near field communication (NFC) is a set of standards for devices to establish radio communication with each other by bringing them into close proximity.
120 | Wireless Communication Using NFC Procedure: 1 Launch an NFC enabled application. 2 Hold TC55 as shown. Do not cover antenna area on battery cover. Figure 100: Communication with NFC Chip, Tag or Card 3 Move TC55 to close to the NFC chip, tag or card until data transfer is complete (usually indicated by the application).
Wireless | 121 Figure 101: Pairing with NFC Enabled Device 2 Move TC55 to close to the device. The device indicates that pairing is successful. MN000xxxA01 | February 2014 | Send Feedback...
Chapter Accessories This chapter provides information for using the accessories for the device. TC55 Accessories The table below lists the accessories available for the TC55. Table 10: TC55 Accessories Accessory Part Number Description Cradles Five Slot Charge Only CRDUNIV-55-5000R Provides charging for up to five TC55 devices. Requires Cradle additional power supply.
124 | Accessories Accessory Part Number Description Spare 4,410 mAh BTRY-TC55-44MA1-01 Replacement 4,410 mAh battery. lithium-ion battery 2,940 mAh Battery KT-TC55-29BTYD1-01 Replacement battery cover for 2,940 mAh battery. Cover 4,410 mAh Battery KT-TC55-44BTYD1-01 Replacement battery cover for 4,410 mAh battery. Cover Charging Cup CUPTC55XX-1000R...
Do not connect the Rugged Charge Cable to the USB port of a host computer. The TC55 will not charge from the host computer using the Rugged Charge Cable. Use Motorola Solutions power supply, p/n, PWRS-124306–01R with Rugged Charge Cable. Figure 103: Rugged Charge Cable...
Accessories | 127 Five Slot Charge Only Cradle The Five Slot Charge Only cradle: • Provides 5 VDC power for operating the TC55. • Simultaneously charges up to five TC55s. • Consists of a cradle base and optional cups. Refer to the TC55 Integrator Guide for setup and configuration instructions. Charging the TC55 To charge the TC55, insert the TC55 into an open slot.
128 | Accessories Inserting a TC55 with Boot into Cradle Each cradle cup has an insert that must be removed prior to inserting the TC55 with Protective Boot. Remove the insert and then insert the TC55 into the cup. Figure 108: Remove Cup Insert Vehicle Charge Cradle Warning: Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard.
Accessories | 129 Figure 109: Windshield Installation 2 Flip the lever down to create a vacuum between the suction cup and the mounting surface. Figure 110: Move Level Toward Windshield 3 Make sure that the suction bond is strong enough before proceeding to the next step. 4 Place the TC55 top first into the cradle and push up.
130 | Accessories Figure 111: Insert TC55 into Vehicle Charge Cradle Note: When the TC55 is installed in the vehicle cradle, it automatically detects the insertion and goes into Car Mode, by default. 6 Position the TC55 for best viewing. 7 Tighten the nuts to lock the cradle in place.
Accessories | 131 Figure 112: Tighten Nut 8 In order to charge the TC55 while in a vehicle, connect the micro USB connector of the auto charge cable (p/n VCA400–01R) to the input power connector in the Vehicle Charge Cradle. Figure 113: Connect Auto Charge Cable to Vehicle Charge Cradle 9 Use the cable retention feature to secure the cable.
132 | Accessories Figure 114: Cable Retention 10 Connect the other end to the vehicle power outlet. The LED indicator flashes green indicating the TC55 is charging. Removing the Device from the Vehicle Cradle Procedure: 1 Lift the TC55 up. Send Feedback | February 2014 | MN000xxxA01...
Accessories | 133 Figure 115: Remove TC55 From Vehicle Cradle 2 Remove bottom of TC55 from the cradle Dock Settings Use the Dock Settings to set specific device settings when the TC55 is inserted into the Vehicle Cradle. Figure 116: Dock Screen •...
134 | Accessories • Dock settings - Touch to modify the TC55 settings when placed in the cradle. Figure 117: Dock Settings Screen • Enable Dock Profile - Slide switch to enable or disable dock settings when the TC55 is in the Vehicle Cradle. •...
Accessories | 135 Installing the Protective Boot Figure 118: Protective Boot Procedure: 1 Insert the top of the TC55 into the top of the Protective Boot. Figure 119: Insert Top of TC55 into Boot 2 Rotate the bottom of the TC55 into the protective Boot. Figure 120: Insert Bottom of TC55 into Boot MN000xxxA01 | February 2014 | Send Feedback...
136 | Accessories 3 Ensure that the Protective Boot is properly fitted on the TC55. Attaching the Stylus to the Protective Boot Procedure: 1 Insert one end of the tether into the hole in the stylus. Figure 121: Insert Tether into Stylus 2 Feed the other end of the tether through the first loop.
Accessories | 137 Figure 123: Insert Stylus Point into Mounting Hole 8 Rotate the stylus into the boot. Figure 124: Lock Stylus into Place 9 Ensure that the top of the stylus snaps into the boot. MN000xxxA01 | February 2014 | Send Feedback...
138 | Accessories Figure 125: Style in Protective Boot Holster Use the holster to securely carry the TC55 when working. Figure 126: Holster Insert the TC55 with the 2,490 mAh battery into the holster with the screen facing in or out. Send Feedback | February 2014 | MN000xxxA01...
Accessories | 139 Figure 127: Inserting the TC55 with 2,490 mAh Battery into the Holster Insert the TC55 with the 4,410 mAh battery into the holster with the screen facing in. Figure 128: Inserting the TC55 with 4,410 mAh Battery into the Holster The holster provides a sleeve for holding an optional stylus.
Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Solutions Global Customer Support Center. •...
Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola Solutions for more information. Warning: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Maintenance and Troubleshooting | 143 Cleaning Frequency The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required, but it is advisable to clean the camera window periodically when used in dirty environments to ensure optimum performance.
144 | Maintenance and Troubleshooting 8 Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle. If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.
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Maintenance and Troubleshooting | 145 Problem Cause Solution Extreme battery Battery does not charge if ambient temperature is below 0 °C (32 °F) temperature. or above 40 °C (104 °F). During data TC55 removed Reattach the communication cable and re-transmit. communication with a from USB cable host computer, no data...
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146 | Maintenance and Troubleshooting Problem Cause Solution The TC55 does not DataWedge is not Ensure that DataWedge is enabled and configured properly. Refer to decode when reading bar enable. the TC55 Integrator Guide for more information. code. Unreadable bar Ensure the symbol is not defaced.
Chapter Technical Specifications The following sections provide technical specification for the device. TC55 Technical Specifications The following table summarize the TC55’s intended operating environment and technical hardware specifications. Table 12: TC55 Technical Specifications Item Description Physical Characteristics Dimensions Height: 137 mm (5.4 in.) Width: 69 mm (2.7 in.) Depth (with 2,940 mAh battery): 15.9 mm (0.63 in.) Depth (with 4,410 mAh battery): 22.5 mm (0.89 in.)
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WCDMA: FDD2, FDD4, FDD5, FDD17 LTE Americas:LTE Band 2, LTE Band 4, LTE Band 5, LTE Band 17 TC55BH: GSM/EDGE: 850/900/1800/1900 MHz WCDMA: FDD1, FDD2, FDD5, FDD8 TC55CH: CDMA/EVDO: 850/1900 MHz (BC0/BC1) LTE: Band 13 Integrated, Autonomous, Assisted-GPS (A-GPS), GLONASS Wireless LAN Data Communications ®...
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Technical Specifications | 149 Item Description Operating Channels Channel 36-165 (5180 – 5825 MHz), Channel 1-13 (2412-2472 MHz); actual operating channels/frequencies depend on regulatory rules and certification agency Security Security Modes: Legacy, WPA and WPA2 Encryption: WEP (40 and 128 bit), TKIP and AES Authentication: TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS (PAP), PEAP (MS-CHAP v2), PEAP (GTC).
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150 | Technical Specifications Item Description Sunlight: 900 ft. candles (9690 lux) Supported Symbologies Chinese 2 of 5, Codabar, Code 11, Code 128, Code 39, Code 93, Coupon Code, Discrete 2 of 5, EAN-8, EAN-13, GS1 DataBar, GS1 DataBar 14, GS1 DataBar Expanded, GS1 DataBar Expanded Stacked, GS1 DataBar Limited, Interleaved 2 of 5, ISBT 128, Korean 2 of 5, Matrix 2 of 5, MSI, TLC39, Trioptic 39, UCC/EAN 128, UPCA, UPCE, UPCE1, UPC/EAN Supplementals, Webcode...
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Index | 151 Index adaptive frequency hopping Elemez adjust volume emergency calling airplane mode exit window albums android version application shortcuts approved cleanser file browser audio modes five slot charge only cradle five-slot charge only cradle five-slot charge only cradle base fixed dialing numbers battery flash...
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152 | Index operating system vehicle cradle video settings videos 76, voicemail setup panoramic photos play books play games wired headset play magazines play movies & tv play music power on radios recording videos related documents resetting ringtone RS507 scanning scan angle scanning range screen lock sound...