Troubleshooting - Haier DW-9999-18 User Manual

Troubleshooting

Try the solutions suggested here first and possibly avoid the cost of a service call...
DISHWASHER IS NOT OPERATING PROPERLY
• Dishwasher does not run or stops during a cycle
It is normal for most cycles to pause for 5 minutes near the start of a cycle to let the
dishes soak. This reduces energy required to clean the dishes.
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the Cycle Selection charts.
Is there power to the dishwasher? Has a household fuse blown or circuit
breaker tripped?
Has the motor stopped due to an overload? The motor automatically resets
itself within a few minutes. If it does not restart, call for service.
Is the water shut-off valve (If installed) turned on?
Is it normal for certain cycles to repeatedly pause for 15 to 65 seconds during
the main wash.
• Dishwasher will not fill
Is the overfill protection float able to move up and down freely? Press down to release.
• Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The dishwasher runs
longer while heating water Refer to the "Dishwasher Performance Tips" section.
A delay automatically occurs in some wash and rinse cycles until the water
reaches the proper temperature.
• Water remains in the dishwasher
Is the cycle complete and not in a pause?
It is normal to have a small amount of clean water around the outlet in the bottom of the
tub, to keep the water seal lubricated.
If the drain hose is connected to a food waste disposer, make sure the dispenser is
empty.
Make sure the knockout plug has been removed from the food waste disposer.
Check to see if the drain hose is kinked.
• Detergent remains in the covered section of the dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
Was a dish item blocking the dispenser?
• Water residue on the front of the access panel
Was too much detergent used? Refer to the "Detergent Dispenser" section.
Is the brand of detergent making excess foam? Try a different brand to reduce
foaming and eliminate buildup.
• Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a
day until you have a full load.
Does the dishwasher have an unpleasant smell? Run a vinegar rinse as described in
"Spotting and filming on dishes" later in this troubleshooting guide.
• Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher
console can form on the counter. Refer to the lnstallation Instructions for more information.
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