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Troubleshooting Tips... Before you call for service
Problem
Dishes and flatware
not clean
Spots and filming
on glasses and
flatware
Cloudiness on
glassware
Suds in the tub
14
Possible Cause
Main filter or fine filter is
clogged
Low inlet water temperature
Water pressure is
temporarily low
Air gap or disposer is
clogged
No high drain loop
Improper rack loading
Poor performing detergent
Extremely hard water
Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little or low performing
detergent
Combination of soft water
and too much detergent
Low performing phosphate-
free detergent
Water temperature entering
the dishwasher exceeds
150°F (66°C)
Wrong detergent
Rinse agent was spilled
What To Do
See the Care and Cleaning section.
Make sure inlet water temperature is correct (see the
USING THE DISHWASHER section). Turn on the
hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the
dishwasher and turn off the faucet. This ensures the
entering water is hot.
Turn on a faucet. Is water coming out more slowly than
usual? If so, wait until pressure is normal before using
your dishwasher.
Clean the air gap or flush the disposer.
Installation Instructions.
Make sure large dishware does not block the detergent
dispenser or the wash arms. See the Loading section.
Use a highly rated detergent.
Use rinse agents to prevent spots and prevent new film
build-up.
If water is extremely hard, a softener may be required.
Make sure water temperature is at least 120°F (49°C).
Load dishwasher as shown in the Loading section.
Make sure detergent is fresh.
Make sure you use the proper amount of highly rated
detergent.
This is called etching and is permanent. To prevent this
from happening, use less detergent if you have soft
water. Wash glassware in the shortest cycle that will get
it clean.
See A white film on glassware, dishware and the
interior in this TROUBLESHOOTING section.
This could be etching. Lower the water heater
temperature.
Use only automatic dishwasher detergents to avoid
sudsing.
Always wipe up rinse agent spills immediately.
49-55107
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