Resetting The Nbg-418N To Its Factory Defaults - ZyXEL Communications BG-418N v1 User Manual

Chapter 20 Troubleshooting
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless
3
client are the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
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Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode setting.
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If the problem continues, contact your ISP.
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I cannot access the Internet anymore. I had access to the Internet (with the NBG-418N), but
my Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide and
Reboot the NBG-418N.
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If the problem continues, contact your ISP.
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The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LEDs, and check
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If the NBG-418N is sending or receiving a lot of information, try closing some programs that use
the Internet, especially peer-to-peer applications.
Check the signal strength. If the signal strength is low, try moving the NBG-418N closer to the AP if
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possible, and look around to see if there are any devices that might be interfering with the wireless
network (for example, microwaves, other wireless networks, and so on).
Reboot the NBG-418N.
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If the problem continues, contact the network administrator or vendor, or try one of the advanced
4
suggestions.
Advanced Suggestion
• Check the settings for QoS. If it is disabled, you might consider activating it.

20.4 Resetting the NBG-418N to Its Factory Defaults

If you reset the NBG-418N, you lose all of the changes you have made. The NBG-418N re-loads its
default settings, and the username/password resets to admin/1234. You have to make all of your
changes again.
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Section 1.3 on page 15.
Section 1.3 on page 15.