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User's Guide
Out-of-Warranty
ADVAN or its ASC will repair or replace if defective in material or workmanship with
fee, any product which the warranty period has expired (out-of-warranty).
Buyer must notify ADVAN or its ASC of the defect and request an RMA number. If
the configuration has been modified in any manner, the product must be returned to
its original configuration before any service will be performed by ADVAN or its ASC.
No goods are to be returned to ADVAN or its ASC without prior authorization. Buyer
will be responsible for packaging (preferably original container) and shipping the
defective goods to ADVAN or its ASC, shipping charges prepaid.
ADVAN or its ASC will return the out-of-warranty product, at cost to the buyer.
Product End of Life (EOL)
In the event of an RMA of an EOL product(s), ADVAN will hold or store major
components of its products for a period of five (5) years, after the EOL of its
products. ADVAN shall continue to perform the service of its products as long as
ADVAN holds or stores said components of the products, with reasonable charge.
The forgoing Warranty and Out-of-Warranty terms apply.
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