Where To Get Help - Epson ET-5850 User Manual

1. To download the Uninstaller utility, visit
latin.epson.com/support
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
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Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
latin.epson.com/support
can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
(Caribbean) and select your product.
Uninstall Your Product Software
epson.com/support
(Caribbean) and select your product for solutions to common problems. You
epson.com/support (U.S.), epson.ca/support
(U.S.), epson.ca/support
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(Canada), or
(Canada), or