Epson ET-5850U User Manual
Hide thumbs Also See for ET-5850U:
Table of Contents

Advertisement

ET-5850U User's Guide

Advertisement

Table of Contents
loading

Summary of Contents for Epson ET-5850U

  • Page 1 ET-5850U User's Guide...
  • Page 3: Table Of Contents

    Using Power Saving Settings ......................36 Changing the Sleep Timer Settings ....................37 Changing the Power Off Timer Settings ..................38 Epson Connect Solutions for Smartphones, Tablets, and More ............38 Setting Up Epson Connect Services....................39 Using Epson Email Print ....................... 40...
  • Page 4 Android Printing Using the Epson Print Enabler ................43 Using Fire OS Printing ........................44 Using Windows 10 Mobile Printing ....................44 Using Epson Print and Scan App with Windows Tablets ..............45 Using the Mopria Print Service ......................45 Wi-Fi or Wired Networking........................47 Network Security Recommendations ....................
  • Page 5 Selecting the Paper Settings for Each Source - Control Panel ............81 Paper Type Settings - Control Panel ..................... 82 Selecting Default Paper Settings - Administrator................83 Selecting the Default Printer Settings .................... 83 Paper Source Settings Options....................84 Selecting the Universal Print Settings.................... 85 Universal Print Settings Options ....................
  • Page 6 Changing the Language of the Printer Software Screens ............121 Changing Automatic Update Options ..................122 Printing with the Built-in Epson Driver - Windows 10 S..............123 Selecting Print Settings - Windows 10 S..................123 Printing on a Mac ..........................127 Selecting Basic Print Settings - Mac ...................
  • Page 7 Additional Scanning Settings - Main Settings Tab ............... 184 Additional Scanning Settings - Advanced Settings Tab ............... 185 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........186 Image Format Options......................... 188 Scan Resolution Guidelines ......................188 Faxing...............................
  • Page 8 Security Settings - Fax ......................203 Setting Up the Fax Utility - Windows.................... 204 Setting Up Fax Features Using the Fax Utility - Mac ..............206 Setting Up Contacts and Contact Groups..................207 Creating a Contact........................208 Editing or Deleting a Contact ....................... 210 Creating a Contact Group......................
  • Page 9 Refilling Ink and Replacing the Maintenance Box ................241 Ink Safety Precautions ........................241 Checking the Ink and Maintenance Box Levels................243 Checking the Ink Levels on Your Product ..................243 Checking Maintenance Box Status on the LCD Screen............... 244 Checking Ink and Maintenance Box Levels - Windows ...............
  • Page 10 Product Does Not Turn On or Off....................285 Noise After Filling the Ink ......................285 Software Installation Problems ....................286 Solving Network Problems ....................... 286 Product Cannot Connect to a Wireless Router or Access Point ..........287 Network Software Cannot Find Product on a Network..............288 Product Does Not Appear in Mac Printer Window ...............
  • Page 11 Incorrect Colors ........................... 308 Solving Scanning Problems ......................309 Scanning Software Does Not Operate Correctly ................. 309 Cannot Start Epson Scan 2 ......................310 Scanning is Slow ......................... 311 Cannot Save a Scan to a Shared Folder Over a Network............311 Solving Scanned Image Quality Problems ..................
  • Page 12 Binding Arbitration and Class Waiver ....................345 Trademarks ............................348 Copyright Notice..........................349 libTIFF Software Acknowledgment....................349 A Note Concerning Responsible Use of Copyrighted Materials........... 350 Default Delay Times for Power Management for Epson Products ..........350 Copyright Attribution ........................350...
  • Page 13: Et-5850U User's Guide

    ET-5850U User's Guide Welcome to the ET-5850U User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and power light home button The LCD screen help button output tray button received fax light The LCD Screen Status Icon Information Entering Characters on the LCD Screen Job/Status Screen Viewing Animations Parent topic: Using the Control Panel...
  • Page 16: The Lcd Screen

    The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select to display the Job/Status menu Select a tab to view different options and settings Setting options Displays available buttons Parent topic: Control Panel Buttons and Lights Status Icon Information...
  • Page 17: Entering Characters On The Lcd Screen

    Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network.
  • Page 18 Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters, numbers and symbols Switches between characters and numbers or symbols Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character Parent topic: Control Panel Buttons and Lights...
  • Page 19: Job/Status Screen

    Job/Status Screen You can press the Job/Status button to view the status of your product or print jobs. Select to view active jobs or the job history Select a job filter Displays a list of ongoing jobs or the job history Displays approximate maintenance box level Displays any errors;...
  • Page 20: Selecting The Date And Time

    Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 21: Selecting Your Country Or Region

    6. Select the date format you want to use. 7. Use the numeric keypad to enter the current date. 8. Select the time format you want to use. 9. Use the numeric keypad to enter the current time. Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the country or region in which you are using your product.
  • Page 22: Setting A Password And Locking The Control Panel

    Parent topic: Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Network settings • Web Service settings • Scan settings •...
  • Page 23: Using Presets

    5. Select OK. 6. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Using Presets Parent topic:...
  • Page 24 You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen:...
  • Page 25 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK.
  • Page 26: Setting User Feature Restrictions (Access Control)

    8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product.
  • Page 27: Changing Lcd Screen Language

    4. Select On. 5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Scanning Entering a User ID and Password for Printing Changing LCD Screen Language You can change the language used on the LCD screen.
  • Page 28: Adjusting Control Panel Sounds

    4. Scroll down and select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 29: Adjusting The Screen Brightness

    • To select a specific sound level, select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 4. If you did not mute the sounds, select Button Press to adjust the volume level. 5.
  • Page 30: Turning Off The Operation Time Out Setting

    4. Press the – or + icons to decrease or increase the brightness. 5. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
  • Page 31: Preventing Pc Connection Via Usb

    Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > PC Connection via USB. You see a screen like this: 3.
  • Page 32: Product Parts - Front

    Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover ADF edge guides ADF input tray ADF input support ADF output tray...
  • Page 33 Paper cassette 2 Paper support and extension Rear paper feed edge guides Rear paper feed slot (paper tray) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
  • Page 34: Product Parts - Inside

    Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover Scanner glass Control panel USB Type A port for external devices Ink tank cover Ink tanks...
  • Page 35 Ink tank cap Maintenance box cover Scanner unit Print head Transportation lock Inner cover Parent topic: Product Parts Locations...
  • Page 36: Product Parts - Back

    Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover AC inlet Line port USB port LAN port EXT.
  • Page 37: Changing The Sleep Timer Settings

    Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance.
  • Page 38: Changing The Power Off Timer Settings

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 39: Setting Up Epson Connect Services

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 40: Using Epson Email Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 41: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
  • Page 42: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 43: Using Airprint

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 44: Using Fire Os Printing

    You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.
  • Page 45: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 46 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
  • Page 47: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations...
  • Page 48: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 49: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 50 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
  • Page 51: Wi-Fi Direct Mode Setup

    Note: The product must be connected to the Internet in order to function and have its ink usage monitored as part of the ReadyPrint program. Using Wi-Fi Direct Mode is not recommended. Epson product Computer with a wireless interface Other wireless device...
  • Page 52: Enabling Wi-Fi Direct Mode (Simple Ap)

    You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
  • Page 53: Modifying The Wi-Fi Direct Network Name Or Password

    Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.
  • Page 54 Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4.
  • Page 55 You see this screen: 6. Do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on- screen keyboard to enter your new Wi-Fi Direct password.
  • Page 56: Wi-Fi Protected Setup (Wps)

    • To enter a space, select Space. • To finish entering your network name or password, select OK. 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear.
  • Page 57: Printing A Network Status Sheet

    You see a screen like this: 3. Select Router. 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7.
  • Page 58: Printing A Network Connection Report

    1. Make sure a few sheets of plain paper are loaded in the cassette. 2. Press the home icon, if necessary. 3. Select Settings > General Settings > Network Settings. You see a screen like this: 4. Select Network Status > Print Status Sheet. 5.
  • Page 59 You see a screen like this: 4. Select Connection Check. 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...
  • Page 60: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 61 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 62 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 63 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 64 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
  • Page 65: Configuring Email Server Settings

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
  • Page 66 You see a screen like this: 3. Select Advanced > Email Server > Server Settings. You see a screen like this: 4. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
  • Page 67: Changing Or Updating Network Connections

    5. Select Proceed to save your settings. 6. Select Close to exit. 7. Select Connection Check to verify the connection to the email server. Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
  • Page 68: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 69 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software...
  • Page 70: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Cassettes Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassettes You can load paper up to this size in the paper cassettes: Legal (8.5 ×...
  • Page 71 2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size you are using. 3. Load paper with the printable side facedown. 4. Slide the side edge guides against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
  • Page 72 5. Insert the paper cassette all the way into the product. 6. Do one of the following: • Select the size and type of paper you loaded on the LCD screen. • Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded.
  • Page 73: Paper Loading Capacity

    • Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Paper Specifications Paper Loading Capacity As described in the tables below, do not load paper in the paper cassettes above the arrow marks on these stickers inside the cassette: •...
  • Page 74 Loading capacity Paper type Paper size Cassette 1 Cassette 2 Rear paper feed (paper tray) Plain paper A4 (8.3 × 11.7 inches [210 × 297 mm]), Letterhead paper Letter (8.5 × 11 inches Recycled paper [216 × 279 mm]), Legal (8.5 × 14 inches Colored paper [216 ×...
  • Page 75 Loading capacity Paper type Paper size Cassette 1 Cassette 2 Rear paper feed (paper tray) Plain paper User defined (3.5 × 5 — — inches [89 × 127 mm] Letterhead paper to 8.5 × 14 inches Recycled paper [215.9 × 355.6 mm]) Colored paper User defined (3.5 ×...
  • Page 76 Loading capacity Paper type Paper size Cassette 1 Cassette 2 Rear paper feed (paper tray) Thick paper (24 to 43 Supported paper — lb [91 to 160 g/m sizes* User defined (3.5 × 5 — — inches [89 × 127 mm] to 8.5 ×...
  • Page 77: Double-Sided Printing Capacity

    Presentation Paper Matte Note: When printing at a user-defined size on genuine Epson paper, you can print using Standard or Normal print quality. Even if the printer driver allows you to choose a higher print quality, your product uses Standard or Normal print quality.
  • Page 78 30 sheets Copier paper Letterhead paper Recycled paper Colored paper Pre-printed paper High quality plain paper Epson Bright White Paper Letter (8.5 × 11 inches 30 sheets [216 × 279 mm]) Epson Bright White Premium Paper Epson Multipurpose Plus Paper...
  • Page 79: Compatible Epson Papers

    (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
  • Page 80: Paper Or Media Type Settings - Printing Software

    8 × 10 inches (203 × 254 mm) S041465 Glossy Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 8 × 10 inches (203 × 254 mm) S041946 Glossy Letter (8.5 × 11 inches S042182 [216 × 279 mm])
  • Page 81: Selecting The Paper Settings For Each Source - Control Panel

    Select this paper Type or Media Type setting Pre-printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy...
  • Page 82: Paper Type Settings - Control Panel

    Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Recycled paper Recycled...
  • Page 83: Selecting Default Paper Settings - Administrator

    Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Prem.
  • Page 84: Paper Source Settings Options

    Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings. 3. Select one of these options for the Auto Error Solver setting: •...
  • Page 85: Selecting The Universal Print Settings

    Paper Source Available settings Description Settings option Paper Setup Select On to automatically display a menu that lets you Auto Display select the paper size and type when you load paper in the product Note: If you disable this setting, you will not be able to print using AirPrint.
  • Page 86: Universal Print Settings Options

    Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in...
  • Page 87: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 88: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 89 Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.
  • Page 90 3. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
  • Page 91 4. Slide the ADF edge guides against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related topics Scanning Copying Faxing...
  • Page 92: Copying

    Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or in the ADF.
  • Page 93: Copying Options

    6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator.
  • Page 94 Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources. Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text &...
  • Page 95 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Mixed Size Select On to copy originals of varying sizes in their original Originals sizes Orientation...
  • Page 96 Copying option Available settings Description Reduce to Fit Select On to automatically decrease the image by the Paper percentage you select Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document...
  • Page 97: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 98: Selecting Basic Print Settings - Windows

    Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 99 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
  • Page 100: Paper Source Options - Windows

    Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software Double-sided Printing Capacity Related tasks Entering a User ID and Password for Printing Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
  • Page 101: Multi-Page Printing Options - Windows

    More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper.
  • Page 102 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
  • Page 103 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 104: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 105: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 106 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...
  • Page 107: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 108: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 109 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number...
  • Page 110: Selecting A Printing Preset - Windows

    • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 111 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 112: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
  • Page 113: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
  • Page 114: Printing Your Document Or Photo - Windows

    Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 115: Locking Printer Settings - Windows

    1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 116 • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
  • Page 117: Locked Setting Options

    Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete...
  • Page 118: Entering A User Id And Password For Printing

    Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...
  • Page 119 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. 2. Click the Printer and Option Information button. 3.
  • Page 120: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
  • Page 121: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
  • Page 122: Changing Automatic Update Options

    5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
  • Page 123: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 124 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 125 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 126 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
  • Page 127: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
  • Page 128: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
  • Page 129 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 130 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 131: Paper Source Options - Mac

    Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10.
  • Page 132: Selecting Page Setup Settings - Mac

    Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...
  • Page 133: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 134 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2.
  • Page 135: Double-Sided Printing Options And Adjustments - Mac

    4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.
  • Page 136: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 137: Printing Your Document Or Photo - Mac

    Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 138: Checking Print Status - Mac

    Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
  • Page 139: Cancelling Printing Using A Product Button

    Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel on the LCD screen. Parent topic: Printing from a Computer...
  • Page 140: Scanning

    Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 141 • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 142: Scanning To Email

    Scanning to the Cloud Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
  • Page 143 4. Select Email. You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK.
  • Page 144: Scanning To A Connected Computer

    Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 145: Scanning To A Memory Device

    You see a screen like this: 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. •...
  • Page 146 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this:...
  • Page 147: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
  • Page 148 You see a screen like this: 4. Select Cloud. You see a screen like this: 5. Select the + icon and select a cloud destination. 6. Select the settings as necessary.
  • Page 149: Control Panel Scanning Options

    7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. Select Upload. Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options...
  • Page 150 Scan Settings Available options Description 2-Sided 1-Sided Lets you scan 2-sided originals placed in the ADF. If you select 2-Sided, you can also select 2-Sided the Orientation (Original) and the Binding (Original). Scan Area Auto Detect Select to automatically adjust the scan area Various sizes Select the page size for documents Max Area...
  • Page 151: Setting Up And Scanning To A Network Folder Or Ftp Server

    Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
  • Page 152 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name.
  • Page 153: Registering Contacts For Network Folder Or Ftp Scanning - Web Config

    13. Click OK or Close. Now you can register the folder path to your product contacts list. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser.
  • Page 154: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel

    • Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the product and FTP server. • Port Number: For FTP locations, enter the port number. • Certificate Validation: For FTP locations, choose to enable or disable an imported certificate. 8.
  • Page 155: Scanning To A Network Folder Or Ftp Server

    3. Select Add Entry. 4. Select Add Contact. 5. Do one of the following: • To create a contact for scanning to fax, select Fax. • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 6.
  • Page 156 Note: Make sure the date and time are set correctly before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the ADF. 2. Press the home button, if necessary.
  • Page 157 You see a screen like this: 5. Do one of the following: • Choose a saved location on the Destination tab. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Enter Location field, enter the folder location, and select OK. Enter other information as necessary.
  • Page 158: Starting A Scan Using The Epson Scan 2 Icon

    Placing Originals on the Product Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 159 You see an Epson Scan 2 window like this:...
  • Page 160: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 161 You see an Epson Scan 2 window like this:...
  • Page 162: Starting A Scan From A Smart Device

    Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 163: Scanning A Document In Epson Scansmart

    Depending on your product model and software version, not all options may be available. 1. Load your original into the product. 2. Open Epson ScanSmart on your computer. Do one of the following: • Windows 10: Click > Epson Software > Epson ScanSmart.
  • Page 164 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed.
  • Page 165 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
  • Page 166: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
  • Page 167: Attaching A Scan To Email

    • Select the folder on your computer where the document is saved. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
  • Page 168: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
  • Page 169 You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 170: Printing A Scan

    You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.
  • Page 171: Selecting Epson Scansmart Settings

    Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
  • Page 172: Changing The Scan Settings

    You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more.
  • Page 173 You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
  • Page 174 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
  • Page 175: Changing The File Name Settings

    Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
  • Page 176: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 177 You see a screen like this: 2. Click the Save Settings tab.
  • Page 178: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
  • Page 179 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
  • Page 180: Customizing Action Icons

    Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
  • Page 181: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 182 You see this window:...
  • Page 183 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 184: Available Document Source Settings

    Scanning in Epson Scan 2 Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 185: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 186: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
  • Page 187 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2...
  • Page 188: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
  • Page 189 If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 190: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 191 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 192 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
  • Page 193: Setting Up Fax Features

    Related tasks Using the Fax Setup Wizard Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
  • Page 194 You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
  • Page 195: Selecting The Line Type

    7. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings. 8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again.
  • Page 196: Setting The Number Of Rings To Answer

    3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
  • Page 197: Selecting Advanced Fax Settings

    Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax Features Selecting Advanced Fax Settings...
  • Page 198: Basic Settings - Fax

    Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. Setting Options Description...
  • Page 199: Send Settings - Fax

    Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints faxes. Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign...
  • Page 200: Receive Settings - Fax

    Setting Options Description Auto Rotation Sends an A4 or letter-size document that is placed long edge first into the ADF as an A3-size fax. Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. Save Failure Data Saves faxes that failed to be sent in the product’s memory.
  • Page 201 Setting Options Description Unconditional Save to Inbox Saves received faxes in printer's inbox Save/Forward Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Converts received faxes to PDFs and saves them on Device an external memory device connected to the printer Forward...
  • Page 202: Report Settings - Fax

    Setting Options Description Add Reception Select On to include the date, time, the sender's Information information, and a page number in the header of your incoming faxes. 2-Sided Select On to print incoming faxes double sided. You can also select the Binding Margin. Print Start Timing All Pages Select to print incoming faxes after the product...
  • Page 203: Security Settings - Fax

    Setting Options Description Backup Error Report Select On to print a report when a backup error for sending faxes occurs Fax Log Auto Print Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time.
  • Page 204: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 205 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
  • Page 206: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
  • Page 207: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
  • Page 208: Creating A Contact

    Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1.
  • Page 209 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
  • Page 210: Editing Or Deleting A Contact

    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the name. This field is optional. 9.
  • Page 211: Creating A Contact Group

    3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. •...
  • Page 212 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group. You see a screen like this:...
  • Page 213: Editing Or Deleting A Contact Group

    6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK.
  • Page 214 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. You see a screen like this:...
  • Page 215: Sending Faxes

    Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted.
  • Page 216 Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.
  • Page 217 number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the icon to insert a pause symbol (–). •...
  • Page 218: Fax Sending Options

    Related references Fax Sending Options Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description...
  • Page 219 Setting Options Description Continuous Scan (ADF) Off Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning Original Size (Glass) Various sizes Select the size for a document placed on the scanner glass, or select Auto Detect to have the product Auto Detect automatically detect the size of the document.
  • Page 220: Sending A Fax At A Specified Time

    Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option. 1.
  • Page 221: Sending A Fax On Demand

    9. Select the Send icon. Note: To cancel faxing, select the stop button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references...
  • Page 222 You see a screen like this: 4. Select Polling Send/Board. 5. Select Polling Send. 6. Review the displayed Polling Send Box settings. If you need to make changes, select the icon and select Settings. Make any necessary changes and select OK. 7.
  • Page 223: Sending A Stored Fax

    Sending a Stored Fax You can store one black-and-white scanned document (up to 100 pages) and send it whenever necessary. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen that looks like this: 4.
  • Page 224: Dialing Fax Numbers From A Connected Telephone

    11. Select Stored Documents. 12. Select the stored fax job you want to send. 13. Select the Send icon. You can store only one document at a time. Subsequent documents overwrite the existing document. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics...
  • Page 225: Sending Faxes Using The Fax Utility - Windows

    Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet.
  • Page 226 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 227: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 228 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 229 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 230: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
  • Page 231: Receiving Faxes Automatically

    If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
  • Page 232: Forwarding Received Faxes

    6. Select the Receive icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
  • Page 233: Receiving A Fax By Polling

    3. Select Add Entry and select the forwarding destinations from the contacts list. 4. When you are finished selecting your forwarding destinations, select Close. 5. Confirm the displayed forwarding destinations and select Close. 6. Select an Options When Forwarding Failed option to choose whether you want to print the faxes or save them in the printer's inbox if forwarding received faxes fails.
  • Page 234: Viewing A Fax On The Lcd Screen (Using The Fax Box)

    6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Fax Box) You can save received faxes in your product's memory and view them on the LCD screen.
  • Page 235: Checking Fax Status

    5. Select Fax Box. 6. Do one of the following: • Select Inbox/Confidential to view received documents. • Select Stored Documents to view saved documents that have not been sent when Store Fax Data is set to On. • Select Polling Send/Board to view documents that are stored for fax polling. 7.
  • Page 236: Printing Fax Reports

    You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select the fax job you want to check. • To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check.
  • Page 237: Fax Report Options

    You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling.
  • Page 238 Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...
  • Page 239: Using External Usb Devices With Your Product

    Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 240: Disconnecting A Usb Device

    File format JPEG with the Exif version 2.31 standard taken by digital cameras with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF created by the Scan to Memory Device option Image size 80 ×...
  • Page 241: Refilling Ink And Replacing The Maintenance Box

    The ink will be hard to remove once it has dried. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
  • Page 242 • Use the ink bottle before the date printed on the package. • After opening an ink bottle, Epson recommends using it as soon as possible. • Store ink bottles in a cool, dark place.
  • Page 243: Checking The Ink And Maintenance Box Levels

    Parent topic: Refilling Ink and Replacing the Maintenance Box Checking the Ink and Maintenance Box Levels Your product and software will let you know when to refill an ink tank or replace the maintenance box. Checking the Ink Levels on Your Product Checking Maintenance Box Status on the LCD Screen Checking Ink and Maintenance Box Levels - Windows Checking Ink and Maintenance Box Levels - Mac...
  • Page 244: Checking Maintenance Box Status On The Lcd Screen

    Parent topic: Checking the Ink and Maintenance Box Levels Checking Maintenance Box Status on the LCD Screen You can check the status of your maintenance box using your product's LCD screen. 1. Press the home button, if necessary. 2. Select Settings 3.
  • Page 245 You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
  • Page 246: Checking Ink And Maintenance Box Levels - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
  • Page 247: Disabling Special Offers With Windows

    Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
  • Page 248: Refilling The Ink Tanks

    2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels Refilling the Ink Tanks Make sure you have a new ink bottle handy and have read the ink safety precautions before you begin.
  • Page 249 Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
  • Page 250 3. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 251 4. Insert the ink bottle into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank.
  • Page 252 5. When the ink tank is full, remove the ink bottle and securely close it with the cap. Note: If any ink remains in the bottle, store the bottle upright for later use. 6. Close the ink tank cap. 7. Repeat the previous steps as necessary for each ink tank you need to refill.
  • Page 253: Maintenance Box Replacement

    8. Close the ink tank cover. 9. Select Settings > Maintenance > Fill Ink and follow the on-screen instructions to reset the ink levels. Parent topic: Refilling Ink and Replacing the Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
  • Page 254 • Keep the maintenance box out of direct sunlight. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Parent topic: Refilling Ink and Replacing the Maintenance Box...
  • Page 255: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.
  • Page 256 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Head Nozzle Check. You see a screen like this: 5. Select Start. The nozzle pattern prints. 6.
  • Page 257: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic:...
  • Page 258 • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Print Head Nozzle Check. You see a window like this: 4.
  • Page 259: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
  • Page 260: Cleaning The Print Head Using The Product Control Panel

    Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
  • Page 261: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic:...
  • Page 262 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
  • Page 263: Print Quality Adjustment

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
  • Page 264: Adjusting The Print Quality Using The Product Control Panel

    Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
  • Page 265: Power Cleaning

    • Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Print Quality Adjustment Related topics Loading Paper Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.
  • Page 266: Power Cleaning Using A Computer Utility

    Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.
  • Page 267: Power Cleaning Using The Product Control Panel

    If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic:...
  • Page 268: Cleaning The Paper Guide

    If the print quality did not improve, turn off the printer and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning...
  • Page 269 Note: If the paper is still smeared or scuffed, repeat these steps to clean the other paper sources. Parent topic: Adjusting Print Quality Related topics Loading Paper...
  • Page 270: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 271 Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left.
  • Page 272 8. Clean the document mat using a soft, lint-free cloth (microfiber is recommended), moistened with a mild detergent. 9. Wipe the document mat with a clean, dry cloth. 10. Open the ADF cover.
  • Page 273: Transporting Your Product

    11. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 12. Close the ADF cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
  • Page 274 • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 275 6. Make sure the print head is in the home position on the right and move the transportation lock to the transport position. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product.
  • Page 276 7. Secure the print head to the case with tape as shown. 8. Lower the scanner unit. 9. Close the rear paper feed slot and output tray and lower the control panel. 10. Place the printer in a plastic bag and fold it closed.
  • Page 277 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Make sure you remove the tape securing the print head before using the printer. Parent topic: Cleaning and Transporting Your Product Related concepts...
  • Page 278 Print Quality Adjustment...
  • Page 279: Solving Problems

    Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
  • Page 280: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 281 The ink pad is near the end of its service life and the message pad is nearing the end of its service will be displayed until the ink pad is replaced. Contact Epson for life. It is not a user-replaceable part.
  • Page 282: Running A Product Check

    LCD screen message Condition/solution To use cloud services, update the Contact your product administrator. root certificate from the Epson Web Config utility. Check that the printer driver is On a Windows computer, go to Control Panel > Hardware and installed on the computer and that Sound >...
  • Page 283 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 284: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 285: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 286: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 287: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 288: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 289: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts...
  • Page 290: Cannot Print Over A Network

    Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
  • Page 291: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 292: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 293: Solving Paper Problems

    • Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Related topics Placing Originals on the Product Solving Paper Problems Check these sections if you have problems using paper with your product.
  • Page 294: Paper Feeding Problems

    Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear paper feeder.
  • Page 295: Paper Jams Inside The Product

    Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate and remove the jammed paper. Take the following precautions when removing jammed paper from the product: • Remove the jammed paper carefully. Using too much force may damage the product. •...
  • Page 296: Nothing Prints

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
  • Page 297: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 298: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 299: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
  • Page 300: Inverted Image

    Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
  • Page 301: Incorrect Margins On Printout

    Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
  • Page 302: Incorrect Image Size Or Position

    • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...
  • Page 303: Solving Print Quality Problems

    • Turn off any high speed settings in your product software. • Adjust the print quality. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics...
  • Page 304: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 305 • When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. •...
  • Page 306: Faint Printout Or Printout Has Gaps

    Related concepts Print Head Cleaning Print Quality Adjustment Related references Compatible Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
  • Page 307: Grainy Printout

    Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
  • Page 308: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.
  • Page 309: Solving Scanning Problems

    Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2...
  • Page 310: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 311: Scanning Is Slow

    Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements.
  • Page 312 Windows 10: 1. Click and select Settings. 2. Select Network & Internet. 3. Click your network type: Ethernet or Wi-Fi. 4. Click your network name. 5. Make sure the Make this PC discoverable setting is set to On. Select this setting when connected to a private network so you can save a scan to a shared folder.
  • Page 313: Solving Scanned Image Quality Problems

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image Consists of a Few Dots Only...
  • Page 314: Line Of Dots Appears In All Scanned Images

    Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
  • Page 315 Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 316: Image Colors Are Patchy At The Edges

    If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent topic:...
  • Page 317: Cannot Send Or Receive Faxes

    Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 318 • If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 319: Cannot Receive Faxes With A Telephone Connected To Your Product

    Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
  • Page 320: Sent Fax Is Received In An Incorrect Size

    • If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory. Note: Make sure the memory device has enough available memory and is not write protected.
  • Page 321: Solving Usb Device Problems

    Related references Receive Settings - Fax Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
  • Page 322: Cannot Transfer Files To Or From A Usb Device

    (Settings) > Apps or System > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
  • Page 323: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
  • Page 324: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 325 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson paper at epson.com. You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic:...
  • Page 326: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 327: Mac System Requirements

    • Windows Server 2003 R2 Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support...
  • Page 328: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 329: Printable Area Specifications

    20 lb (95 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.89 inches (48 mm) minimum Reduced print quality area/bottom: 1.93 inches (49 mm) minimum...
  • Page 330: Automatic Document Feeder (Adf) Specifications

    Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.12 inch (3 mm) minimum Reduced print quality area/left: 1.89 inch (48 mm) minimum Reduced print quality area/right: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output...
  • Page 331: Scanning Specifications

    Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi Document size ADF Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: A4/Letter Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 dpi in 1 dpi increments Image data...
  • Page 332: Ink Specifications

    Technical Specifications Ink Specifications Note: Use only the Epson 582 ink provided to you under the ReadyPrint program. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature.
  • Page 333: Dimension Specifications

    Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Dimension Specifications Height...
  • Page 334: Environmental Specifications

    Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
  • Page 335: Network Interface Specifications

    Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. USB flash drive, HDD, or card 2TB (formatted in FAT, FAT32, or exFAT) reader Note: If you have a multi-card reader, only insert one memory card at a time.
  • Page 336 Frequency ranges IEEE802.11a/n/ac: 5 GHz IEEE802.11b/g/n: 2.4 GHz Wi-Fi channels 5 GHz*: W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/132/136/140) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 Wi-Fi Direct channels 5 GHz*: W52 (36/40/44/48) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode...
  • Page 337 Frequency range Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 U.S. Outdoor use Outdoor use Outdoor use allowed Outdoor use allowed allowed allowed Canada Outdoor use Outdoor use Outdoor use allowed Outdoor use prohibited allowed allowed...
  • Page 338: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 339: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 340 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 341: Wireless Connection Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 342: Telephone Equipment Safety Instructions

    • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance.
  • Page 343 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 344 According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem.
  • Page 345: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 346 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:...
  • Page 347 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 348: Trademarks

    (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...
  • Page 349: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 350: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

Table of Contents