QNAP TS-351 User Manual
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TS-351
User Guide
Document Version: 1
04/09/2018

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Summary of Contents for QNAP TS-351

  • Page 1 TS-351 User Guide Document Version: 1 04/09/2018...
  • Page 2: Table Of Contents

    TS-351 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-351............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 7 Rear Panel..............................7 System Board............................8 Front Drive Numbering..........................9 Installation Requirements..........................
  • Page 3 GNU Public License............................43 FCC Notice..............................51 CE Notice..............................51 SJ/T 11364-2006............................52...
  • Page 4: Preface

    TS-351 User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-351 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
  • Page 5: Product Overview

    This chapter provides basic information about the QNAP TS-351 NAS. About the TS-351 The TS-351 is equipped with an Intel® Celeron® J1800 dual-core 2.4 GHz processor and can support up to 8 GB of DDR3L memory. The TS-351 provides multimedia support through its HDMI connection and features USB One Touch Copy for easy and efficient backup and synchronization.
  • Page 6 • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid state drives Note TS-351 drive tray caddies require additional drive tray bases for installing 2.5-inch SATA drives. You can purchase tray bases from QNAP or an authorized reseller. For details, go to https:// shop.qnap.com/.
  • Page 7: Package Contents

    TS-351 User Guide Component TS-351 Dimensions (H x W x D) 142 x 150 x 260.1 mm (5.59 x 5.90 x 10.24 in) Net weight 1.64 kg (3.62 lbs) Other Power supply unit 65W, 100-240V AC, 50/60 Hz System battery...
  • Page 8: Front Panel

    TS-351 User Guide Front Panel Component Component Status LED M.2 SSD 1 LED LAN LED M.2 SSD 2 LED USB LED Power button Drive 1 LED USB One Touch Copy button Drive 2 LED USB One Touch Copy port Drive 3 LED...
  • Page 9: System Board

    TS-351 User Guide Component Component Reset button Power input 3.5 mm line-out jack Speaker HDMI 1.4a port Kensington security slot Gigabit Ethernet RJ45 port Smart fan USB 2.0 Type-A ports System Board Note This image does not include the chassis.
  • Page 10: Front Drive Numbering

    TS-351 User Guide Front Drive Numbering Note This image shows the NAS positioned on its left side. Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) •...
  • Page 11 TS-351 User Guide • Installing 2.5-inch Drives on 3.5-inch Trays • Installing M.2 Solid-state Drives 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see Installation. 6. Log on to QTS.
  • Page 12: Installation And Configuration

    Hardware Installation This section provides information on installing drives and replacing memory modules. Drive Installation The TS-351 is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid- state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 13 TS-351 User Guide 3. Remove a drive tray caddy. a. Squeeze the clips. b. Pull out the caddy. 4. Install a drive on the drive tray caddy. a. Gently pull the sides of the caddy to release the rod. b. Remove the rod.
  • Page 14 TS-351 User Guide c. Place the drive in the caddy. d. Align the holes on the drive with the pins on the caddy. e. Insert the pins. Installation and Configuration...
  • Page 15 TS-351 User Guide 5. Slide the drive tray caddy into the drive bay. 6. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case. c. Slide the cover to the left to secure it to the chassis.
  • Page 16 TS-351 drive tray caddies require additional 2.5-inch drive tray bases for installing 2.5-inch drives. Tray bases are an optional, separate purchase and are not included in the packaging for the TS-351. Tray bases can be purchased from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
  • Page 17 TS-351 User Guide Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the case cover. a. Position the NAS on its left side.
  • Page 18 TS-351 User Guide 3. Remove a drive tray caddy. a. Squeeze the clips. b. Pull out the caddy. 4. Attach a 2.5-inch drive tray base. For details, see Attaching 2.5-inch Drive Tray Bases. 5. Install the drive on the tray.
  • Page 19 TS-351 User Guide 7. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case. c. Slide the cover to the left to secure it to the chassis. d. Attach the screws to the back of the NAS.
  • Page 20 TS-351 User Guide e. Place the NAS in its normal upright position. 8. Power on the NAS. Attaching 2.5-inch Drive Tray Bases 1. Gently pull the sides of the drive tray caddy to release the rod. 2. Remove the rod.
  • Page 21 TS-351 User Guide 4. Align the holes on the tray base with the pins on the caddy. 5. Attach the pins to the tray base. Removing 2.5-inch Drive Tray Bases 1. Gently pull the sides of the drive tray caddy to remove the pins from the tray base.
  • Page 22 TS-351 User Guide 2. Attach the rear right pin to the tray caddy. Installing M.2 Solid-state Drives The TS-351 has two M.2 SSD slots. For a list of compatible M.2 SSDs, go to https://www.qnap.com/ compatibility. QNAP recommends installing heatsinks on M.2 SSD controllers to enhance cooling efficiency and ensure consistent performance.
  • Page 23 TS-351 User Guide • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet.
  • Page 24 TS-351 User Guide 5. Remove each drive tray caddy. a. Squeeze the clips. b. Pull out the caddies. 6. Install a heatsink on the M.2 SSD controller. a. Locate the controller on the M.2 SSD. The controller location varies depending on the model and manufacturer of the M.2 SSD.
  • Page 25 TS-351 User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. Note The following installation images do not include the chassis. a. Pull out the pushpin. Installation and Configuration...
  • Page 26 TS-351 User Guide b. Insert the M.2 SSD. c. Insert the pushpin to secure the drive. Installation and Configuration...
  • Page 27 TS-351 User Guide 8. Optional: Install an additional M.2 SSD. 9. Slide each drive tray caddy back into the NAS. 10. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case.
  • Page 28: Replacing Memory Modules

    13. Power on the NAS. Replacing Memory Modules The TS-351 has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using two modules, use only QNAP modules of the same type and capacity to...
  • Page 29 Important The TS-351 comes with one memory module pre-installed in memory slot 1. When installing only one module, ensure that you install it in memory slot 1. A NAS with only one memory module installed in memory slot 2 will not function.
  • Page 30 TS-351 User Guide 5. Remove each drive tray caddy. a. Squeeze the clips. b. Pull out the caddies. 6. Remove an existing module. Note The following installation images do not include the chassis. a. Push the retention clips outward simultaneously to release the module.
  • Page 31 TS-351 User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the edges of the module and carefully pull it out of the slot.
  • Page 32 TS-351 User Guide a. Align the notch with the ridge in the slot. b. Insert the module. c. Verify that the metal connectors are fully inserted. d. Carefully press down on the module until the retention clips lock the module into place.
  • Page 33 TS-351 User Guide d. Attach the screws to the back of the NAS. e. Place the NAS in its normal upright position. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS.
  • Page 34: Qts Installation

    TS-351 User Guide c. Check the value for Total memory. QTS Installation The TS-351 uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro installation If the NAS is connected to your local area •...
  • Page 35: Installing Qts Using The Cloud Key

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
  • Page 36 TS-351 User Guide The web page lists all the uninitialized QNAP NAS devices on the local network. 4. Find your NAS from the list and then click Initialize. Note If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the NAS.
  • Page 37: Installing Qts Using An Hdmi Connection

    Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models).
  • Page 38: Basic Operations

    TS-351 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.
  • Page 39: Leds

    TS-351 User Guide For details on configuring USB One Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.
  • Page 40: Beep Alarm

    TS-351 User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.
  • Page 41: Troubleshooting

    TS-351 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.
  • Page 42: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
  • Page 43: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
  • Page 44: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 45 TS-351 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 46 TS-351 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 47 TS-351 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 48 TS-351 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 49 TS-351 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 50 TS-351 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 51 TS-351 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 52: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 53: Sj/T 11364-2006

    TS-351 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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