QNAP TS-639 Pro Turbo NAS User Manual

QNAP TS-639 Pro Turbo NAS User Manual

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TS-639 Pro Turbo NAS
User Manual (Version: 2.1.0)
©Copyright 2008. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP TS-639 Pro Turbo NAS

  • Page 1 TS-639 Pro Turbo NAS User Manual (Version: 2.1.0) ©Copyright 2008. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 All brands and products names referred to are trademarks of their respective holders. LIMITED WARRANTY In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation.
  • Page 3: Table Of Contents

    Table of Contents TABLE OF CONTENTS............................3 SAFETY WARNINGS............................7 CHAPTER 1. OVERVIEW.......................... 8 ............................8 NTRODUCTION ..........................10 ACKAGE ONTENTS ........................11 ARDWARE LLUSTRATION CHAPTER 2. INSTALL NAS ........................12 ..........................12 NSTALL ......................14 OMPATIBILITY ........................17 HECK YSTEM TATUS ......................
  • Page 4 3.4.8 iTunes Service ..........................59 3.4.9 Download Station ......................... 60 3.4.10 Web Server ............................ 61 3.4.11 DDNS Service ..........................63 3.4.12 MySQL Server..........................64 3.4.13 System Port Management ......................67 3.4.14 View Network Settings ........................68 ........................70 EVICE ONFIGURATION 3.5.1 SATA Disk .............................
  • Page 5 3.8.6 System Update ..........................118 3.8.7 USB One Touch Copy Backup..................... 119 3.8.8 Change Logo..........................120 3.8.9 Back up to an External Storage Device ..................121 3.8.10 Remote Replication (Disaster Recovery) ..................123 3.8.11 Back up/ Restore/ Reset Settings....................126 3.8.12 IP Filter ............................
  • Page 6 13.4 ..................201 OWER UTAGE OR BNORMAL HUTDOWN 13.5 .................. 201 BNORMAL PERATION OF YSTEM OFTWARE 13.6 ....................201 YSTEM EMPERATURE ROTECTION CHAPTER 14. RAID ABNORMAL OPERATION TROUBLESHOOTING ........202 APPENDIX A USE THE LCD PANEL....................204 TECHNICAL SUPPORT..........................210 GNU GENERAL PUBLIC LICENSE ......................
  • Page 7: Safety Warnings

    Safety Warnings The NAS can operate normally in the temperature of 0ºC-40ºC and relative humidity of 0%-95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90-264V). Do not place the NAS in direct sunlight or near chemicals.
  • Page 8: Chapter 1. Overview

    Chapter 1. Overview Introduction Thank you for choosing QNAP NAS. Your NAS supports the following key features: File Server File sharing across Windows/ Mac/Linux/ Unix and centralized management FTP Server Support data access from remote location via FTP (max. 256 simultaneous...
  • Page 9 Automatic file categorization Download Station Support PC-less BitTorrent/ FTP/ HTTP download QNAP remote download control software: QGet (Windows-based application), allows you to control the download tasks of multiple Turbo NAS on one PC via LAN/ WAN BitTorrent download supports TCP/UDP, DHT...
  • Page 10: Package Contents

    Package Contents Your NAS package contains: TS-639 Pro Turbo NAS Power cord CD-ROM (user manual, QNAP Finder & Quick Installation Guide utility inclusive) Flat head screw x 24 Ethernet cable x 2 Hard disk lock Quick Installation Guide (RAID configuration)
  • Page 11: Hardware Illustration

    Hardware Illustration One touch copy button USB 2.0 LED indicators: Status, LAN, USB, HDD1, HDD2, HDD3, HDD4, HDD5, HDD6 Power button Select button Enter button Power connector Giga LAN x 2 USB 2.0 x 4 10. eSATA x 2 11. VGA 12.
  • Page 12: Chapter 2. Install Nas

    Chapter 2. Install NAS Install Hard Disk Take out the disk trays. Install a hard disk on each tray. Make sure the disk holes match the holes at the base of the disk tray and lock the disk with four screws.
  • Page 13 Insert the disk trays to NAS. Push the disk trays to the end. Connect the network cable. Connect the power cord to the NAS and plug in the power cord to the wall socket.
  • Page 14: Hard Disk Compatibility List

    Hard Disk Compatibility List The following HDD models are verified by QNAP that are compatible with the NAS. It is recommended to use the disk models listed here. Other HDD brands that are not tested by QNAP may or may not work properly with the NAS. For more updated compatible hard disk information, please visit QNAP website at http://www.qnap.com.
  • Page 15 Deskstar Hitachi HDP725025GLA380 SATA II 7200 P7K500 Barracuda Seagate ST3750640NS SATA II 7200 Barracuda Seagate ST3500630NS SATA II 7200 Barracuda Seagate ST3400620NS SATA II 7200 Barracuda Seagate ST3320620NS SATA II 7200 Barracuda Seagate ST3250620NS SATA II 7200 Barracuda Seagate ST3250820NS SATA II 7200 Barracuda...
  • Page 16 WD RE2 WD7500AYYS SATA II 7200 WD RE2 WD5001ABYS SATA II 7200 WD RE2 WD5000ABYS SATA II 7200 WD RE2 WD4001ABYS SATA II 7200 WD RE2 WD4000ABYS SATA II 7200 WD RE2 WD3201ABYS SATA II 7200 WD RE2 WD2502ABYS SATA II 7200 WD RE2 WD1601ABYS...
  • Page 17: Check System Status

    Check System Status The LED indicators of the NAS indicate the system status and information easily. When the NAS is turned on, please check the following items to make sure the system status is normal. Note that the following LED information is applicable only when you have properly installed HDD, and connected the NAS to the network and power.
  • Page 18 LED Display & System Status Overview Color LED Response Description 1) A USB device is being detected by any USB port Flashes every 0.5 2) Removing USB device 3) Read/ Write (only for front USB) 4) Backup to external USB disk is in Blue process USB device is ready (only for front panel...
  • Page 19 Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep No. of Times Description Short beep (0.5 sec) 1) System is booting 2) System is shut down (by software control) 3) Reset 4) Firmware is completely updated Short beep (0.5 sec) Front USB copy button cannot copy, when backup to external disk is in process...
  • Page 20: Configure Software Settings

    Configure Software Settings After checking the system status, please follow the steps below to configure the software settings of the NAS. The configuration procedure of Windows and Mac users are different. Please select the appropriate procedure according to your OS. 2.4.1 Windows®...
  • Page 21 2. The following menu is shown. Select “Install QNAP Finder” to continue.
  • Page 22 3. Follow the instructions to install QNAP Finder. QNAP Finder will run automatically. If you are using Windows XP SP2, the following screen will be shown. Please select “Unblock”.
  • Page 23 4. QNAP Finder will find the NAS available in the network and ask if you want to perform quick setup. Click “Yes” to continue. Note: If the server is not found, click “Refresh” to try again. 5. Enter the default user name and password.
  • Page 24 6. The quick configuration page will be shown. Click "Continue" and follow the instructions to finish the configuration. For further information, please refer to Chapter 3.2. Note: 1. It is recommended to use Internet Explorer 6.0 or above to access the NAS. If the ®...
  • Page 25 7. Click "Start installation" to execute the quick configuration.
  • Page 26 8. Congratulations! You have finished the quick configuration. Click "Return to the system administration page" to return to the login page of the NAS.
  • Page 27: Mac Users

    2.4.2 Mac Users Insert the NAS CD-ROM in your Mac and find the directory MacWizard. Then run MacWizard.dmg. Run Quick Install Wizard.
  • Page 28 The Quick Install Wizard will find the NAS available in the network and ask if you want to perform quick setup. Click “OK” to continue. Enter the default user name and password. Default user name: admin Password: admin...
  • Page 29 The quick configuration page will be shown. Click "Continue" and follow the instructions to finish the configuration. For further information, please refer to Chapter 3.2. Note: 1. Mac Quick Install Wizard does not support mapping network drive. 2. It is recommended to access the NAS by Mozilla Firefox in Mac. Safari does not support Download Station of the NAS.
  • Page 30: Chapter 3. Enjoy The Powerful Services Of The Nas

    Chapter 3. Enjoy the Powerful Services of the A. Use network share-Public folder 1. You can access the public folder of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS. If you cannot find the server, please browse the whole network to search for the NAS.
  • Page 31 B. Manage the NAS ® Manage the NAS using web browser by Windows or Mac 1. You can access the NAS web administration page by the following methods: a. Use the Finder to find the NAS. b. Open a web browser and enter http://[NAS IP]:8080# Note: ®...
  • Page 32 2. When the administration page of the NAS is shown, you can start to use the services. To modify system settings, click “Administration”. Enter the user name and password to login. Default user name: admin Password: admin...
  • Page 33 3. The NAS supports SSL secure login which enables you to configure and manage the server by encrypted transfer. To use this function, check the box SSL login on the administration page and login the server. Note: If your NAS is placed behind an NAT gateway and you want to access the NAS by secure login from the Internet, you must open the port 443 on your NAT and forward this port to the LAN IP of the NAS.
  • Page 34: Printer Server

    C. Use the NAS Services Multimedia Station The NAS provides a user-friendly web management interface for you to manage and share personal albums and multimedia files via network easily. Supports embedded iTunes Server music sharing, UPnP and DLNA standard multimedia technology to establish home multimedia sharing center.
  • Page 35 refer to Chapter 10. File Server The NAS provides convenient and secure file server functions that support central data management. Users can be granted with the right to access network share and share important files. Please refer to Chapter 3.7 and Chapter 9.
  • Page 36: Server Administration

    3.1 Server Administration There are 8 main sections in server administration:...
  • Page 37: Quick Configuration

    3.2 Quick Configuration Please follow the step-by-step guide in Quick Configuration to complete the settings of the NAS. If you have any questions during web administration, please click the help button on the top right hand corner of the page. Other buttons are described as below: : Return to previous page : Return to home page...
  • Page 38 Step 2. Change the administrator password or select to use the original password. Step 3. Enter the date, time and select the time zone for the server.
  • Page 39 Step 4. Enter the IP address, subnet mask and default gateway for the server. Note: 1. Please contact your ISP or network administrator for the IP address of primary and secondary DNS servers. When the NAS plays the role as a terminal and needs to perform independent connection, e.g.
  • Page 40 Step 6. Select the disk configuration for your hard drives. Select to encrypt the disk volume or not. Select “Yes” and the disk volume will be encrypted by AES 256-bit encryption. An encrypted disk volume must be unlocked after the server is turned on so that it is mounted and can be accessed normally. Encryption Password: Enter the encryption password for the disk volume.
  • Page 41 Finished. The basic system settings are shown. Click “Start Installation” to begin system installation.
  • Page 42: System Settings

    3.3 System Settings Configure the server name, date & time, and file name encoding in the System Settings. 3.3.1 Server Name Please assign a unique name for this server for ease of identification within the local network. The length of server name can be up to 14 characters, which can be a combination of alphabetical letters (A-Z or a-z), numbers (0-9) and hyphens (-).
  • Page 43: Date & Time

    3.3.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: When using a web browser to access or save a file, the display time of the action will be incorrect.
  • Page 44: Filename Encoding Setting

    3.3.3 Filename Encoding Setting Select the language the NAS uses to display files and directories. Note: All files and directories on the NAS will be created using Unicode encoding. If ® your FTP clients or the OS of your PC does not support Unicode, e.g. Windows 95/98/ME, select the language the same as your OS here in order to view the files and directories on the server properly.
  • Page 45: Configure Smsc Server

    3.3.5 Configure SMSC Server You can configure the SMS server settings to send SMS messages from the NAS. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider” on the drop down menu. When you select “Add SMS service provider”, you need to enter the name of the SMS provider and the URL template text.
  • Page 46: View System Settings

    3.3.6 View System Settings You can view all current system settings, e.g. server name, on this page.
  • Page 47: Network Settings

    3.4 Network Settings You can configure network settings in this section and enable several powerful applications of the NAS, e.g. Multimedia Station, Download Station, and Web Server. 3.4.1 TCP/ IP Configuration The NAS provides two ports that you can configure failover, load balancing, or standalone functions.
  • Page 48 Configuration of Network Interfaces Failover (Default) Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection. When the primary network port resumes to work, the network transfer will be switched back to that port automatically.
  • Page 49 Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize network transfer and enhance system performance. It operates on layer 3 protocol (IP, NCP IPX) only. Multicast/ broadcast and other non-routable protocols, e.g. NetBEUI, can only be transferred via the main network port.
  • Page 50 Standalone The standalone option allows you to assign different IP settings for each network port. The NAS can be accessed by different workgroups in two different subnets. However, when this function is enabled, failover does not work. You can only enable DHCP server for the primary network port (LAN 1).
  • Page 51 service for the NAS in external network. Secondary DNS Server: Enter the IP address of secondary DNS server that provides DNS service for the NAS in external network. Note: 1. Please contact your ISP or network administrator for the IP address of primary and secondary DNS servers.
  • Page 52 Jumbo Frame Settings (MTU) "Jumbo Frames" refer to Ethernet frames that are larger than 1500 bytes. It is designed to enhance Ethernet networking throughput and reduce the CPU utilization of large file transfers by enabling more efficient larger payloads per packet. Maximum Transmission Unit (MTU) refers to the size (in bytes) of the largest packet that a given layer of a communications protocol can transmit.
  • Page 53: Microsoft Networking

    3.4.2 Microsoft Networking ® ® Enable file service for Microsoft networking: If you are using Microsoft Windows OS, enable this service to access the files on network share folders. Assign a workgroup name. Standalone Server Use local users for user authentication. AD Domain Member The NAS supports Windows 2003 AD (Active Directory) to provide quick and direct import of user accounts to the existing AD server available in your network.
  • Page 54 Specify the workgroup the NAS belongs to. The workgroup is a computer group unit in Microsoft Windows network for network sharing. AD Server Name Enter the name of the AD server when AD domain is selected for authentication. Domain Name The name of Microsoft domain.
  • Page 55: Apple Networking

    3.4.3 Apple Networking To use the NAS on Apple Mac operating system, enable AppleTalk network support. If your AppleTalk network uses extended networks, and is assigned with multiple zones, assign a zone name to the NAS. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting.
  • Page 56: Ftp Service

    3.4.6 FTP Service When you enable FTP service, you can define the port number for the service and maximum number of users connected to the FTP at the same time. Select Protocol Type Select to use standard FTP connection or SSL/TLS encrypted FTP. Select the corresponding protocol type in your client FTP software to ensure successful connection.
  • Page 57 FTP clients do not support Unicode currently, it is recommended that you disable Unicode support here and select the language the same as your OS in “System Settings—Encoding Setting” page so that the folders and files on FTP can be properly shown (please refer to Chapter 3.3.3).
  • Page 58 FTP Transfer Limitation You can configure the maximum number of all FTP connections, maximum connections of a single account and the maximum upload/ download rates of a single connection.
  • Page 59: Multimedia Station

    3.4.7 Multimedia Station To share photos, music or video files on the NAS over the network, enable Multimedia Station. For further information of Multimedia Station, iTunes service and UPnP Media Server, please refer to Chapter 5. 3.4.8 iTunes Service By enabling the iTunes service, the NAS shares the mp3 files in the Qmultimedia folder to all the iTunes clients available in the same subnet.
  • Page 60: Download Station

    3.4.9 Download Station The NAS supports BT, HTTP and FTP download independent of PC/notebook. To use the download function of the NAS, please enable Download Station. For further information, please refer to Chapter 6. Warning: Please be warned against illegal downloading of copyrighted materials.
  • Page 61: Web Server

    3.4.10 Web Server You can publish your own server by enabling Web Server function of the NAS. Enter the port number for web server service, the default number is 80. For further information, please refer to Chapter 7. Configure register_globals Select to enable or disable register_globals.
  • Page 62 Edit: Edit the current php.ini file. Upload: Upload a new php.ini file to replace the current file. Restore: Restore the php.ini file to system default. Note: To use PHP mail() function, you can go to System Settings/ Configure SMTP Server to configure the SMTP server settings.
  • Page 63: Ddns Service

    3.4.11 DDNS Service To set up a server on the Internet and enable users to access it easily, a fixed and easy- to-remember host name is often required. However, if ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult to recall.
  • Page 64: Mysql Server

    3.4.12 MySQL Server You can enable MySQL Server as the website database. Enable remote connection of MySQL Server You can enable this option to configure your NAS’s MySQL Server as a database server of another web server in remote site through Internet connection. When you disable this option, your MySQL Server will only be configured as local database server for NAS’s web server.
  • Page 65 Note: 1. Please do not delete the phpMyAdmin folder. You can rename this folder but the link on the MySQL Server page will not be updated. To access the renamed folder, you can enter the link http://NAS IP/renamed folder in the web browser. 2.
  • Page 66 Description: File location of MySQL database 1. Create a network share in Network Share Management. 2. Enter the network share name and select “Enter path manually”. Then click “Browse…” 3. Select .@mysql and click “OK”. After the network share is created, configure the access right.
  • Page 67: System Port Management

    3.4.13 System Port Management Assign a protocol for the system management. The default port is 8080. The services of this port include: System Management, Web File Manager, Multimedia Station, and Download Station. The system will restart after clicking “Apply”. Please wait. The website will automatically change to the homepage of the new protocol system.
  • Page 68: View Network Settings

    3.4.14 View Network Settings You can view current network settings and status of the NAS in this section.
  • Page 70: Device Configuration

    3.5 Device Configuration You can configure SATA disk, USB disk, eSATA disk, and USB printer settings in this section.
  • Page 71: Sata Disk

    3.5.1 SATA Disk This page shows the model, size and current status of the disk(s) installed on the NAS. You can format and check disks, and scan bad blocks on the disks. When the SATA disks are formatted, the NAS will create the following default share folders: Public: Network share for file sharing Qdownload: Network share for Download Station Qmultimedia: Network share for Multimedia Station...
  • Page 72 You can create the following disk volumes: • Single Disk Volume Each disk is used as a standalone disk. If a disk is damaged, all data will be lost. • RAID 1 Mirroring Disk Volume RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair.
  • Page 73 fails in RAID 5, the disk volume will be in “degraded mode”. There is no more data protection at this stage. If one more disk fails, all the data will be crashed. Therefore, you must replace a new disk immediately. You can install a new disk after turning off the server or hot swap the new disk when the server is on.
  • Page 74: Raid Management Tool

    3.5.2 RAID Management Tool RAID management tool allows you to carry out capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. • Expand capacity This function enables drive capacity expansion by replacing the drives in a configuration one by one.
  • Page 75: Disk Volume Encryption Management

    3.5.3 Disk Volume Encryption Management You can manage the encrypted disk volumes on the NAS on this page. Each encrypted disk volume is locked by a particular key. The encrypted volume can be unlocked by the following methods: Encryption Password: Enter the encryption password to unlock the disk volume. The default password is “admin”.
  • Page 76 Encryption Key Management If the disk volume is shown as “Unlocked”, you can click “Encryption Key Management” to manage the disk volume. On this page, you can change the encryption password, save the encryption key on the system, or download the encryption key to your computer. When you select to save the encryption key, the server will use this key to unlock and mount the disk volume automatically when it is started up.
  • Page 77: Iscsi Target

    3.5.4 iSCSI Target The NAS supports built-in ISCSI service. To use this function, follow the steps below: 1. Install an iSCSI initiator on your computer (Windows PC, Mac, or Linux). 2. Enable iSCSI Target Service on the NAS and create a new iSCSI target. 3.
  • Page 78: External Storage Device

    3.5.5 External Storage Device The NAS supports USB disks and thumb drives for extended storage. Connect the USB device to the USB port of the NAS, when the device is successfully detected, the details are shown on this page. It may take tens of seconds for the NAS server to detect the external USB device successfully.
  • Page 79: Usb Printer

    3.5.6 USB Printer To provide printer sharing function for network users, you can simply connect a USB printer to the USB port of the NAS. The NAS will detect the printer automatically. This function supports up to 3 printers. Note: Please connect a USB printer to the server after the software configuration is completed.
  • Page 80 2. Install the printer driver. 3. When finished, you can start to use network printer service of the NAS.
  • Page 81 Method 2 The following configuration method has been verified on Windows XP only: Open “Printers and Faxes”. Delete the existing network printer (if any). Right click the blank area in the Printers and Faxes window. Select “Server Properties”. Click the Ports tab and delete the ports configured for the previous network printer (if any).
  • Page 82: Mac Users

    3.5.6.2 Mac Users 1. On the toolbar, click Go/ Utilities. 2. Click Printer Setup Utility.
  • Page 83 3. Click Add. 4. Press and hold the alt key on the keyboard and click More Printers concurrently.
  • Page 84 5. In the pop up window: Select Advanced*. Select Windows Printer with SAMBA. Enter the printer name. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is found on the Device Configuration/ USB Printer page. Select Generic for Printer Model. Click Add.
  • Page 85 6. The printer appears on the printer list. It is ready to use. Note: 1. The NAS network printer service supports Postscript printer on Mac OS only. 2. For the latest USB printer compatibility list, please visit http://www.qnap.com.
  • Page 86: Esata Disk

    3.5.7 eSATA Disk The NAS supports eSATA disks for extended storage. Connect the eSATA disk to the eSATA port of the NAS, when the device is successfully detected, the details will be shown on this page. You can format the eSATA disk as EXT3, FAT, or NTFS format. You will find the network share “eSATA Disk 1”...
  • Page 87: User Management

    3.6 User Management The files on the NAS can be shared among multiple users. For easier management and better control of users’ access right, you have to organize users, user groups and their access right control. 3.6.1 Users The system has created the following users by default: admin By default, administrator has access to system administration and cannot be deleted.
  • Page 88 512 users can be created at maximum (including system default users). You can create a new user according to your needs. The following information is required to create a new user: User name The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean excluding: "...
  • Page 89: Create User

    3.6.1.1 Create user To create a user, click “Create” and enter the user name and password. You can continue to assign the user groups that the user belongs to. Click “Close” to exit.
  • Page 90: Create Multiple Users

    3.6.1.2 Create Multiple Users The NAS enables you to create multiple users at one time. Click “Create Multiple User”. Enter the name prefix, e.g. test. Enter the start number for the user name, e.g. 0001 and the number of users to be created, e.g. 10. The NAS creates ten users named test0001, test0002, test0003…test0010.
  • Page 91 Note: When you check the option “Create Private Network Share” for creating multiple users, a network share named in the user name is created for each newly created user.
  • Page 92: User Groups

    3.6.2 User Groups User group is a collection of users with the same access right to files or folders. The NAS has created the following user groups by default: Administrators All members in this group have administration right. You cannot delete this group. Everyone All registered users belong to everyone group.
  • Page 93 Create Users and Assign Users to User Group The following example demonstrates how to create new users and assign users to a user group. ABC Co. has recently recruited two employees Mr. Jones Lee for Administration Department and Ms. Jane Wu for Sales Department. The IT Department therefore needs to create two user accounts for them to access company data on the NAS.
  • Page 94 Enter the user name (Jones Lee/ Jane Wu) and password. Check the box “Continue to set the user groups to which this user belongs” and click OK.
  • Page 95 iii. Select the user groups the users belong to on the right list, i.e. Mr. Jones Lee for Administration Dept and Ms. Jane Wu for Sales Dept, and click Add. Then click Close.
  • Page 96 The user names will appear on the list on Create User page.
  • Page 97 Create Private Network Share for User Groups You can create particular network share for each user group. The procedure is described as below: 1. To create a network share called media accessible by Administration Department only, please go to “User Management—User Groups” page. Select the user group Administration Dept and click Create Private Network Share on the right.
  • Page 98 3. You can see the folder media in Network Share Management page. 4. Enter Access Control. You can see that only Administration Dept has full access right to the folder.
  • Page 99: Quota

    3.6.3 Quota To allocate disk volume efficiently, specify the quota that can be used by each user. When you have reached the disk quota, you cannot upload data to the server anymore. By default, no limitations are set for users. You can modify the following two options: Enable quota for all users ii.
  • Page 100 2. Select Jones Lee on User page and click “Quota Settings” on the right. 3. Enter the quota size 2000MB and click “OK”. 4. Follow the same steps and enter the quota size 4000MB for Jane Wu and click “OK”. The quota setting is successfully applied.
  • Page 101: Network

    3.7 Network Share Management The primary purpose of network storage is file sharing. You can create different network share folders for various types of files, and provide different file access rights to users or user groups. 3.7.1 Network Share Management 3.7.1.1 Create To create a network share, enter the following information:...
  • Page 102 This area shows the disk volume status. Path All data is stored under the assigned path onto the disk volume. You can select “Specify path automatically” or assign a path manually. The path cannot exceed 256 characters and cannot contain the characters below: "...
  • Page 103: Property

    3.7.1.2 Property To edit the property of an existing network share, select a share and click Property. You can then edit the content of that share.
  • Page 104: Access Control

    3.7.1.3 Access Control When a network share is created, you can assign access rights to users or user groups: Deny access Access to the network share will be denied. Read only Users can read the files only on the network share. Full access Users can read, write, create, or delete files and folders on the network share.
  • Page 105: Delete

    3.7.1.4 Delete Select a share and click Delete. Click OK to confirm.
  • Page 106: Restore

    3.7.1.5 Restore If the default network shares of the NAS are not created successfully, you can use the Restore function to restore the network shares. To do so, click Restore and the shares will be created.
  • Page 107: Nfs Access Control

    3.7.1.6 NFS Access Control You can set the NFS access right of the network share. The Public folder is for open access while access is denied for other default network shares. For detailed configuration, please click the link “Click here for more detailed description”.
  • Page 108: Network Share Status

    3.7.2 Network Share Status This page shows the status of the network share folders of the system including the storage capacity, number of folders and files etc. You can click on “Name”, “Size”, “No. of Folders”, “No. of Files”, or “Hidden” to sort the contents in ascending or descending order. To refresh the status report of a network share folder, click the icon at the end of row.
  • Page 109: System Tools

    3.8 System Tools The System Tools enable you to optimize the maintenance and management of the NAS.
  • Page 110: Alert Notification

    3.8.1 Alert Notification You can configure to receive instant SMS or email alert when a system error or warning occurs. Enter the email address and mobile phone number to receive the alerts. Make sure you have entered the correct SMTP server and the SMSC server settings. If you do not want to receive any alerts, select “No alert”...
  • Page 111: Auto Power On/ Off Management

    3.8.2 Auto Power on/ off Management This section enables you to restart or shut down the server immediately, set schedule for automatic system power on/ off/ restart, and enable “Wake on LAN”. You can also configure the option the server should do when the AC power resumes after an abnormal power failure, e.g.
  • Page 112 The Wake on LAN option enables you to power on the NAS remotely. To use this function, follow the steps below. Make sure this option is enabled in “System Tools>Auto Power on/off management” page on the NAS. 1. Run QNAP Finder. Click “Tools” on the menu and select “Remote Wake Up (Wake On LAN)”.
  • Page 113 2. A list of supported NAS models detected in the LAN will be shown. Select the server you want to wake up or enter the MAC address of the NAS server and click “Wake up”.
  • Page 114 3. After sending the command, click “Close” to exit. Refresh the Finder to search for the server. If the NAS is found, it has been turned on successfully.
  • Page 115: Hardware Settings

    3.8.3 Hardware Settings You can enable or disable the hardware functions of the NAS. Enable configuration reset switch By enabling this option, you can press the reset button for 3 seconds to reset the administrator password and system settings to default. ii.
  • Page 116: Ups

    3.8.4 If your UPS device provides USB interface, you can enable UPS (uninterruptible power supply) support to protect your system from abnormal system shutdown caused by power outage. Enable UPS support To activate the UPS support, you can select this option. You can set the shutdown timer to turn off the system automatically after the system detects the AC power is abnormal.
  • Page 117: Hard Disk S.m.a.r.t

    3.8.5 Hard Disk S.M.A.R.T. This page enables users to monitor hard drive health, temperature, and usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Description Summary Displays the hard drive smart summary and the latest...
  • Page 118: System Update

    Before updating system firmware, please make sure the product model and firmware version are correct. Follow the steps below to update firmware: Step 1: Download the release notes of the same version as the firmware from QNAP website http://www.qnap.com. Read the release notes carefully to make sure you need to upgrade the firmware.
  • Page 119: Usb One Touch Copy Backup

    3.8.7 USB One Touch Copy Backup You can configure the function of the USB one touch copy button in this page. The following three functions are available: • Copy from the front USB storage to a directory of the internal drive of the NAS. •...
  • Page 120: Change Logo

    3.8.8 Change Logo You can choose your own picture to display on the login page of the NAS. The size of the picture cannot exceed 20K bytes.
  • Page 121: Back Up To An External Storage Device

    3.8.9 Back up to an External Storage Device You can back up the local drive data to an external storage device. In this page, you can select to execute instant, automatic, or schedule backup methods, and configure the relevant settings. •...
  • Page 122 Note: In the copying and synchronizing process, if the identical files exist on both sides, the files are not copied. If there are files in the same name but different in size or modified dates on NAS and the external device, the files on the external device are overwritten.
  • Page 123: Remote Replication (Disaster Recovery)

    3.8.10 Remote Replication (Disaster Recovery) You can use this option to back up the files on the NAS to another QNAP NAS or Rysnc server over LAN or the Internet. Make sure a network share is created before creating a remote replication task.
  • Page 124 Follow the steps below to create a remote replication job for backup from the NAS to another QNAP NAS. Click “New” to create a new task. Enter the job name and the remote destination settings. Select the server type. Enter the IP address or domain name (if any) of the remote server, the port number of the remote server for remote backup, the destination path, and the user name and password with write access to the remote server.
  • Page 125 Enter the source path. You can select to back up the whole network share and a folder in the share. Then select to replicate data now or set a replication schedule. Set up other options for the remote replication job. Then click “OK”. You can view the backup status, or edit or delete the replication job.
  • Page 126: Back Up/ Restore/ Reset Settings

    3.8.11 Back up/ Restore/ Reset Settings • To back up all settings, including user accounts, server name and network configuration etc., click “Backup” and select to open or save the setting file. • To restore all settings, click “Browse” to select a previously saved setting file and click “Restore”...
  • Page 127: Ip Filter

    3.8.12 IP Filter Enter the IP address or network from which the connections to this server are allowed or rejected. When the connection of a host server is denied, all protocols of that server are not allowed to access the local server. After changing the settings, click “Apply”...
  • Page 128 The network access protection enhances the security of the system and prevents unwanted intrusion. You can select to block the IP for a certain period of time or forever if the IP fails to login the server from a particular connection method.
  • Page 129: Network Recycle Bin

    3.8.13 Network Recycle Bin This function enables files deleted on the shares of the NAS to be removed to Network Recycle Bin to reserve the files temporarily. To enable this function, check the box “Enable Network Recycle Bin” and click “Apply”. The system creates a network share "Network Recycle Bin"...
  • Page 130: Remote Login

    3.8.14 Remote Login After enabling this option, you can access this server via Telnet or SSH encrypted connection (only the account “admin” can login remotely). You can use certain Telnet or SSH connection clients for connection, e.g., putty. Please make sure you have opened the configured ports on your router or firewall when using this function.
  • Page 131: Qpkg

    3.8.15 QPKG You can install QPKG packages to add more functions to NAS. Click “Get QPKG”. Before you install the packages, make sure the files are correct, read the instructions carefully, and back up all important data on the NAS. Download the software package you want to install on NAS to your computer.
  • Page 132 Before installing the QPKG package, please unzip the downloaded file. To install QPKG, browse to select the correct qpkg file and click “Upload”. After uploading the QPKG packages, the details are shown on the QPKG page. Click the link to access the web page of the installed software package and start to configure the settings.
  • Page 133: Import Ssl Secure Certificate

    3.8.16 Import SSL Secure Certificate The Secure Socket Layer (SSL) is a protocol for encrypted communication between web servers and browsers for secure data transfer. You can upload a secure certificate issued by a trusted provider. After you have uploaded a secure certificate, you can access the administration interface by SSL connection and there will not be any alert or error message.
  • Page 134: Event Logs

    3.9 Event Logs 3.9.1 System Event Logs The NAS can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, you can refer to the event logs to analyze the problems.
  • Page 135: System Connection Logs

    3.9.2 System Connection Logs The system supports logging HTTP, FTP, Telnet, SSH, AFP, NFS, SAMBA, and iSCSI connections. Click “Options” to select the connection type to be logged. The file transfer performance can be slightly affected by enabling the event logging. Tip: You can right click the log on the list of connection logs and select to delete the record or add the IP to banned list and select how long the IP should be banned.
  • Page 136: On-Line Users

    3.9.3 On-line Users The information of the on-line users accessing the system via networking services is shown on this page. 3.9.4 System Information You can view the system information, e.g., CPU usage and memory on this page.
  • Page 137: Syslog Settings

    3.9.5 Syslog Settings Syslog is a standard for forwarding log messages in an IP network. You can enable this option to save the event logs and connection logs to a remote syslog server.
  • Page 138: Chapter 4. Use Front Usb Backup Button

    Chapter 4. Use Front USB Backup Button By connecting an external storage device to the NAS, you can use the front USB backup button to copy data from the external device to NAS or from the NAS to the external device.
  • Page 139: Chapter 5. Multimedia Station

    Chapter 5. Multimedia Station 5.1 Share Photos and Multimedia Files via Web Interface The NAS provides a user-friendly web management interface for you to manage personal albums easily. You can view the images and the multimedia files, or browse the photos by thumbnails preview.
  • Page 140 2. Click the link http://NAS IP/Qmultimedia on the Multimedia Station page or click “Multimedia Station” on the login page to access Multimedia Station. Note: To display the Multimedia Station link on the login page, please enable the option “Display service link on the login page”. 3.
  • Page 141 4. Click “Browse” to select the multimedia file and then click “Upload” to upload the file to the folder. 5. You can also create folders by clicking...
  • Page 142 B. Upload photos to Qmultimedia folder directly You can upload multimedia files to the NAS directly by the following steps. Use Run function in Windows. Enter \\[server name] or \\[server IP] to access share folder on the NAS. Open the folder Qmultimedia. Enter the user name and password to login. Drag the files and folders to the folder directly.
  • Page 143 When you login Multimedia Station by web browser again, all multimedia files are shown. Buttons on Multimedia Station page Sort files by name Sort files by size Sort files by date Return to previous page Return to Home Create folder Rename file or folder Select all Select none...
  • Page 144 View Photo Information 1. To view detailed information of a photo, click the thumbnail of the picture. 2. The information of the photo, e.g. file name, resolution, size, camera producer is shown on the right. You can enter a description for the picture in the box below the photo and click “Submit”.
  • Page 145 Buttons Description You can use the buttons on top of the photo to manage the album. Back to previous level Previous image Next image Rotate image anticlockwise Rotate image clockwise Zoom in Zoom out Play slideshow. Select the time interval in seconds. Click “play” to play slide show.
  • Page 146 Play music or video files To play music or video files on Multimedia Station, you can click the thumbnail of the file displayed on the page. The file is played by the default music or video playing program of your PC. *It is recommended to use Media Player 10.0 or above as the default playing program.
  • Page 147 C. Configure album authority After logging in as administrator (admin), click to enter the configuration page for album authority. You can view, add, delete, and edit users. For any inquiries when using these functions, click the help button on the top right corner of the page.
  • Page 148 You can edit user profile and album access authority on this page. For any inquiries when using these functions, click the help button on the top right corner of the page.
  • Page 149: Enable Itunes Service

    5.2 Enable iTunes Service The mp3 files on Qmultimedia folder of the NAS can be shared to iTunes by enabling this service. All the computers with iTunes installed on LAN are able to find, browse, and play the music files on the NAS. To use the iTunes service, make sure you have installed the iTunes program on your computer.
  • Page 150 Click “Edit smart playlist” to enter the smart playlist page. You can define the playlist rules to categorize the songs into different playlists. If there is no song that matches the rules in the playlist, the iTunes client will not show the playlist. For detailed operation, please refer to the online help.
  • Page 151 Click the triangle icon next to the NAS name. The smart playlists defined earlier will be shown. The songs are categorized accordingly. You can start to use iTunes to play the music on your NAS. Note: You can download the latest iTunes software from official Apple website http://www.apple.com.
  • Page 152: Use Upnp Media Server

    5.3 Use UPnP Media Server The NAS is built-in with TwonkyMedia, DLNA compatible UPnP media server. Enable this function and the NAS shares particular music, photos or video files to DLNA network. You can use DLNA compatible digital media player (DMP), to play the multimedia files on the NAS on TV or acoustic sound system.
  • Page 153 Click the link http://NAS IP:9000/ to enter UPnP Media Server configuration page and configure the following settings. (1) Language: Select the display language. (2) Server Name: Enter the name of the NAS UPnP Media Server. This name is shown on DMP operation interface, e.g.
  • Page 154 About UPnP and DLNA Universal Plug and Play (UPnP) is a set of computer network protocols promulgated by the UPnP Forum. The purpose of UPnP is to allow devices to connect seamlessly and to simplify the implementation of networks at home and in corporate environment. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.
  • Page 155: Chapter 6. Download Station

    Chapter 6. Download Station The NAS supports BT, HTTP, and FTP download mechanism. You can add download task to the NAS and let the server finish downloading independent of PC. Warning: Please be warned against illegal downloading of copyrighted materials. The Download Station functionality is provided for downloading authorized files only.
  • Page 156 2. Click the link http://NAS IP/Qdownload on Download Station page or click “Download Station” on the login page of the NAS to access Download Station. Note: To display the Download Station link on the login page, please enable the option “Display service link on the login page”.
  • Page 157 3. Select Add new BT task or Add new FTP/HTTP task. (A) Add new BT task Click “Add new BT task” on the left and upload a torrent file. You can download legal torrent files by searching on the Internet. There are websites that provide legally sharing torrents e.g.
  • Page 158 (B) Add new FTP/HTTP task To run an FTP download task, click “Add new FTP/HTTP task”. Enter the FTP URL of the download task and select the share folder to save the files. Enter the user name and password to login the FTP server (if necessary). Then click “OK” to start downloading.
  • Page 159 5. You can select a download task and click “BT download property” to enable or disable DHT public network and configure the sharing time after download completes. Note: If the sharing time (larger than 0 hr) is set for a download task, the download task will be moved to Finish List after download completes and the sharing time ends.
  • Page 160 6. Click “Set Config” and enter the number of the maximum tasks you want to download at the same time (Default number: 3). Enter the maximum download rate (default value is 0, which means unlimited). Enter the maximum upload rate (default value is 0, which means unlimited). Enter the port range for Download Station (default range is 6881-6899).
  • Page 161 You can set the download schedule in “Download time settings”. Select “Continuous download” to download the files continuously. To specify the download schedule, select “Daily download time” and enter start and end time. If the end time value is smaller than the start time, the end time will be treated as the time on the next day. 7.
  • Page 162 9. To delete a running, paused, or finished task, select the task and click “Delete download task”. You can select to remove the download task only and retain the downloaded files, or remove the task and downloaded files. 10. To logout Download Station, click on the top right hand corner.
  • Page 163 Dump Diagnostic Information To view the diagnostic details of a download task, select a task on the list and click “Dump Diagnostic Information”.
  • Page 164 The common reasons for slow BT download rate or download error are as follow: 1. The torrent file has expired, the peers have stopped sharing this file, or there is error in the file. The NAS has configured to use fixed IP but DNS server is not configured, or DNS server fails.
  • Page 165: Use Download Software Qget

    6.1 Use Download Software QGet QGet is a powerful management software for maintaining the BT, HTTP and FTP download tasks of multiple TS series NAS via LAN or WAN. By using QGet, you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one.
  • Page 166 2. Follow the instructions to install QGet. 3. Run QGet from the installed location. 4. For the details of using QGet, please refer to the online help of the software.
  • Page 167: Chapter 7. Web Server

    Chapter 7. Web Server The NAS enables you to upload web pages and manage your own website easily by Web Server function. It supports Joomla!, PHP and SQLite for you to establish an interactive website. To use Web Server, make sure a SATA disk is installed correctly in the NAS according to the instructions in Chapter 2.1.
  • Page 168 You can upload your web pages to the folder Qweb by the following methods: a. By using samba: You can open a web browser and type \\[NAS IP]\Qweb or \\[NAS name]\Qweb. Login the folder and upload your web pages. b. By FTP: You can login FTP service and upload your web pages to the folder (please refer to Chapter 8).
  • Page 169 Click the link http://NAS IP/ on Web Server page or click “Web Server” on the login page of the NAS to access the web page you upload. Note that when Web Server is enabled, you have to enter [http://NAS IP address:8080] in your web browser to access the login page of the NAS.
  • Page 170 MySQL Management The first time you install the system, the phpMyAdmin software is automatically installed as the MySQL management tool. When you update the firmware in the future, phpMyAdmin will not be re-installed and your data on the database will not be overwritten or changed.
  • Page 171: Chapter 8. Ftp Server

    Chapter 8. FTP Server The NAS supports FTP service. To use FTP service, enable this function in Network Settings and follow the steps below: Open an IE browser and enter ftp://[NAS IP] or ftp://[NAS name]. OR...
  • Page 172 By Web File Manager of the NAS. Go to the NAS administration page and click “Web File Manager”. Enter user name and password to login the NAS. Click “FTP”.
  • Page 173 Enter the user name and password to login FTP service. You can start to use the FTP service.
  • Page 174: Chapter 9. Web File Manager

    Chapter 9. Web File Manager Using Web File Manager To use Web File Manager, enable this service in Network Settings. Launch the web browser and go to the NAS administration page. Select Web File Manager and enter the correct login name and password. You can login as “guest” to access the network shares open to guest access on the NAS.
  • Page 175 Select a network share. You can organize share folders of the NAS. With Web File Manager, you can upload, rename, or delete files and folders in the network shares. View files online Click a file displayed on the web page. The information of the file is shown. If your browser does not support the file format, a download window pops up automatically.
  • Page 176 Rename file or folder Select a file or folder to rename. Click (Rename) on the toolbar. iii. Enter the new file or folder name and click “OK”. Move/copy files or folders Select the files or folders to move or copy. On the tool bar, click (Move/Copy).
  • Page 177 View Files Named in Local Language To view files named in Chinese, you may have to configure the browser settings. Take Internet Explorer as an example, follow the steps below to configure the settings. 1. Click “Tools” in IE browser. 2.
  • Page 178 Web File Manager Icons Icon Description Return to the parent folder Refresh the current page Return to network share list home page Create folder Rename file or folder Move/copy files or folders Delete file or folder Select all Cancel selection Logout Full access network share folder Read-only network share folder...
  • Page 179: Chapter 10. Netbak Replicator

    Chapter 10. NetBak Replicator ® NetBak Replicator is a powerful program installed in user’s system (Windows OS only) for data backup. You can back up any files or folders on local PC to specified share folder on the NAS by LAN or WAN. Main Functions Backup •...
  • Page 180 Install NetBak Replicator Select Install NetBak Replicator in the NAS CD-ROM. Follow the steps to install NetBak Replicator. Upon successful installation, a shortcut icon is shown on the Desktop. Double click the icon to run NetBak Replicator.
  • Page 181 Use NetBak Replicator 1. Before using NetBak Replicator, please login the NAS administration and go to Network Share Management to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authorized account or administrator by NetBak Replicator.
  • Page 182 3. When the following window appears, all the NAS servers in the LAN appear on the left list. Select a server and a share folder on the right. NetBak Replicator also supports backup over WAN, you can enter the IP address of the NAS for data backup directly and select a share folder.
  • Page 183 Description of Buttons on NetBak Replicator Open Configuration: Open a previously saved NetBak Replicator configuration. Save Configuration: Save the settings on NetBak Replicator. The file is named as *.rpr Select All: Select all items in the window. Clear All: Clear selection. Select My Document: Select all folders in My Document.
  • Page 184 • Backup Select files and folders for backup.
  • Page 185 Start When you have selected the files for backup to the NAS, click “Start”. The program starts to copy the selected files to the specified share folder on the NAS.
  • Page 186 File Filter Click “File Filter” to select file format to be skipped from backup. Then click “OK”.
  • Page 187 Schedule Click “Schedule”. Then check the box “Enable Backup Schedule” and select the frequency and time for backup. Click “OK” to confirm.
  • Page 188 Monitor Select a folder for monitoring. When this option is enabled, the files or folders are copied to the NAS instantly when they are modified. Other files are gray and cannot be selected. Click “Monitor” again to enable or disable monitoring. An ®...
  • Page 189 Save as Defaults When using this function, NetBak Replicator records all current settings of the user, including whether or not monitor function is enabled. When the user login again, this program loads the previous recorded settings for users to manage data backup.
  • Page 190 • Restore Please follow the steps below to restore files from the NAS to your PC. a. Restore to original position: Select the location that the data is restored to. b. Select new restore position: Click to select the directory to restore data to or select a previously chosen location from the drop-down menu.
  • Page 191 d. Option: Select recovery option and error option. If the restoring file existed, NetBak Replicator will: Overwrite all the files Ask first Skip this file If an error happens in the process of file restoring, NetBak Replicator will: Stop the restoring Ask first Ignore this error message...
  • Page 192 • a. Save As…: To save all logs on NetBak Replicator, click this button. All logs are saved as text file. b. Clear All: Click this button to clear all logs. c. Option: Select the type of logs to be recorded― “Record all logs” or “Record error logs only”.
  • Page 193: Chapter 11. Configuring Ad Authentication

    Chapter 11. Configuring AD Authentication The NAS supports Active Directory (AD). You can import the user accounts from Windows AD domain to the NAS. This saves your time to create users one by one. The example below demonstrates how to use this service. We have two domains qatest.com.tw and sub2.qatest.com.tw controlled by Windows 2003 server, and a domain sub1.qatest.com.tw controlled by Windows 2000 server.
  • Page 194 Please make sure you have enabled the Active Directory service on the Windows server and check the following items: The DNS server setting of the NAS must be assigned to AD server. The NAS and AD server can synchronize only if their time difference is less than 5 minutes.
  • Page 195 Adding the NAS to Windows Server 2003 Active Directory Domain In TCP/IP Configuration in Network Settings, enter the IP address of Windows AD server as the primary DNS Server IP. Go to Microsoft Networking of Network Settings. Enable AD Domain Member, and enter the domain name and the user name with administrator access right to that domain.
  • Page 196 When the following message appears after applying the settings in step 2, check the time zone settings. Make sure the difference of your time and that of AD server is less than 5 minutes. If the time difference is larger than 5 minutes, you will not be able to add the domain member.
  • Page 197 Using AD users to access services To access services like FTP, Network Neighborhood, or Apple Talk with an AD user account, add DomainName\ in front of the user name when logging in.
  • Page 198: Chapter 12. Access The Nas From Linux

    Chapter 12. Access the NAS from Linux You can access the NAS from Linux by the steps below: In Linux, run the following command: mount -t nfs <NAS IP address>:/<Network Share Name> <Directory to Mount> For example, if the IP address of your NAS is 192.168.0.1 and you want to link the network share folder “public”...
  • Page 199: Chapter 13. Nas Maintenance

    Chapter 13. NAS Maintenance This section provides a general overview on system maintenance. 13.1 Restart/ Shut down Server Follow the steps below to restart or shut down the NAS. 1. Login the administration page and go to “System Tools” > “Auto Power on/off Management”.
  • Page 200: Reset Administrator Password And Network Settings

    13.2 Reset Administrator Password and Network Settings To reset the administrator password and network settings of the NAS, press the reset button of the NAS for a few seconds. A beep sound will be heard. The following settings are reset to default: System admin password: admin Network Settings/ TCP/IP Configuration: Obtain IP address settings automatically via DHCP...
  • Page 201: Disk Failure Or Malfunction

    13.3 Disk Failure or Malfunction When you encounter disk malfunction or failure, please do the following: Record the malfunction status or error messages shown in Event Logs. Stop using the failed NAS and turn off the server. Contact your dealer or technical support. Note: The NAS must be repaired by professional technicians, do not try to repair the server yourself.
  • Page 202: Chapter 14. Raid Abnormal Operation Troubleshooting

    Chapter 14. RAID Abnormal Operation Troubleshooting If the RAID configuration of your NAS is found abnormal or there are error messages, please try the following solutions: Note: You must back up the important data on the NAS first to avoid any potential data loss.
  • Page 203 Situation 2: The error is caused by an existing drive (e.g., HDD 2) in the RAID configuration. If the RAID configuration is RAID 1, you can do either one of the following: a. Back up the drive data to another storage device. Then reinstall and set up the NAS. b.
  • Page 204: Appendix Ause The Lcd Panel

    Appendix A Use the LCD Panel The NAS provides a handy LCD panel for you to perform disk configuration and view the system information. Enter button Select button When the NAS is started up, you will be able to view the server name and IP address: N A S 5 F 4 D E 3 1 6 9 .
  • Page 205 For the first time installation, the LCD panel shows the number of hard drives detected and the IP address. You may select to configure the hard drives. Number of hard Default disk Available disk configuration options* drives detected configuration Single Single RAID 1 Single ->...
  • Page 206 When the configuration is finished, the server name and IP address will be shown. If the NAS fails to create the disk volume, the following message will be shown. C r e a t i n g . . . R A I D 5 F a i l e d View system information by the LCD panel...
  • Page 207 Physical disk In Physical disk, you can view the following options: Disk1 Info Disk2 Info Disk3 Info Disk4 Info Disk5 Info Disk6 Info Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i s k : 1 T e m p : 5 0 °...
  • Page 208 System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : ° ° S y s T e m p : S y s F a n : 8 6 5 R P M Shut down Use this option to turn off the NAS.
  • Page 209 System Messages When the NAS encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s .
  • Page 210: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com/onlinesupport.asp E-mail: q_support@qnap.com MSN: q.support@hotmail.com SKYPE: qnapskype Technical support for North America users: E-mail: support@usa.ieiworld.com 1-800 Hotline: 866-276-6754 ext.110...
  • Page 211: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright (C) 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
  • Page 212: Terms And Conditions

    source code. And you must show them these terms so they know their rights. Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it.
  • Page 213 “This License” refers to version 3 of the GNU General Public License. “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
  • Page 214 The “source code” for a work means the preferred form of the work for making modifications to it. “Object code” means any non-source form of a work. A “Standard Interface” means an interface that either is an official standard defined by a recognized standards body, or, in the case of interfaces specified for a particular programming language, one that is widely used among developers working in that language.
  • Page 215 All rights granted under this License are granted for the term of copyright on the Program, and are irrevocable provided the stated conditions are met. This License explicitly affirms your unlimited permission to run the unmodified Program. The output from running a covered work is covered by this License only if the output, given its content, constitutes a covered work.
  • Page 216 users, your or third parties' legal rights to forbid circumvention of technological measures. 4. Conveying Verbatim Copies. You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 217 interfaces that do not display Appropriate Legal Notices, your work need not make them do so. A compilation of a covered work with other separate and independent works, which are not by their nature extensions of the covered work, and which are not combined with it such as to form a larger program, in or on a volume of a storage or distribution medium, is called an “aggregate”...
  • Page 218 d) Convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge. You need not require recipients to copy the Corresponding Source along with the object code.
  • Page 219 object code is in no case prevented or interfered with solely because modification has been made. If you convey an object code work under this section in, or with, or specifically for use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source...
  • Page 220 When you convey a copy of a covered work, you may at your option remove any additional permissions from that copy, or from any part of it. (Additional permissions may be written to require their own removal in certain cases when you modify the work.) You may place additional permissions on material, added by you to a covered work, for which you have or can give appropriate copyright permission.
  • Page 221 If you add terms to a covered work in accord with this section, you must place, in the relevant source files, a statement of the additional terms that apply to those files, or a notice indicating where to find the applicable terms.
  • Page 222 You are not required to accept this License in order to receive or run a copy of the Program. Ancillary propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission to propagate or modify any covered work.
  • Page 223 A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on which the Program is based. The work thus licensed is called the contributor's “contributor version”. A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor, whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by this License, of making, using, or selling its contributor version, but do not...
  • Page 224 If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered work, then the patent license you grant is automatically extended to all recipients of the covered work and works based on it.
  • Page 225 13. Use with the GNU Affero General Public License. Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work.
  • Page 226: Limitation Of Liability

    15. Disclaimer of Warranty. THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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