QNAP TS 31P2 Series User Manual
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QNAP TS 31P2 Series User Manual

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Document Version: 1
28/08/2017
TS-x31P2
TS-231P2
TS-431P2
User Guide

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Summary of Contents for QNAP TS 31P2 Series

  • Page 1 TS-x31P2 TS-231P2 TS-431P2 User Guide Document Version: 1 28/08/2017...

  • Page 2: Table Of Contents

    TS-x31P2 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x31P2............................. 4 Hardware Specifications..........................4 Package Contents............................5 Components..............................6 Front Panel............................... 6 Back Panel............................... 7 System Board............................8 Drive Numbering............................8 Installation Requirements..........................
  • Page 3 FCC Notice..............................43 CE Notice..............................43 SJ/T 11364-2006............................44...

  • Page 4: Preface

    TS-x31P2 User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x31P2 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    The TS-x31P2 also includes three USB 3.0 ports and two gigabit LAN ports. Hardware Specifications Important Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.

  • Page 6: Package Contents

    • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Note Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents TS-231P2 Item Quantity TS-231P2 NAS...

  • Page 7: Components

    TS-x31P2 User Guide Item Quantity TS-431P2 NAS AC power adapter Power cord Ethernet cables Screws for 2.5-inch drives Screws for 3.5-inch drives Quick Installation Guide (QIG) Components Front Panel TS-431P2 Component Component Status LED Drive 3 LED LAN LED Drive 4 LED USB LED Power button Drive 1 LED...

  • Page 8: Back Panel

    TS-x31P2 User Guide Back Panel TS-431P2 Component Component Reset button Power port Gigabit RJ45 Ethernet ports Kensington security slot USB 3.0 ports Product Overview...

  • Page 9: System Board

    TS-x31P2 User Guide System Board Note The image does not include the chassis. TS-431P2 Component Component Memory slot Drive Numbering TS-231P2 Product Overview...

  • Page 10: Installation Requirements

    • Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS 1.
  • Page 11 TS-x31P2 User Guide 6. Log on to QTS. Product Overview...

  • Page 12: Installation And Configuration

    TS-x31P2 User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and memory modules. Installing Drives The TS-x31P2 is compatible with 3.5-inch and 2.5-inch hard drives, and solid state drives. All drive bays support SSD cache acceleration.
  • Page 13 TS-x31P2 User Guide 4. Load the drive tray into the drive bay. a. Insert the tray into the bay. b. Push the handle until it is locked into place. 5. Power on the NAS. Installation and Configuration...
  • Page 14 TS-x31P2 User Guide Installing 2.5-inch Hard Drives or Solid State Drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a.
  • Page 15 TS-x31P2 User Guide 4. Load the drive tray into the drive bay. a. Insert the tray into the bay. b. Push the handle until it is locked into place. 5. Power on the NAS. Installation and Configuration...

  • Page 16: Replacing Memory Modules

    The NAS has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 17 TS-x31P2 User Guide The screws for the case cover are longer than those for other parts of the NAS. b. Place the NAS on its left side. c. Slide the case cover to the right so that the triangle icon is aligned with the unlock icon. d.
  • Page 18 TS-x31P2 User Guide 7. Remove the screws that secure the drive tray chassis to the NAS. Installation and Configuration...
  • Page 19 TS-x31P2 User Guide 8. Carefully pull the drive tray chassis up until it completely detaches from the NAS. 9. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Installation and Configuration...
  • Page 20 TS-x31P2 User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges and then carefully slide it out of the slot. 10.
  • Page 21 TS-x31P2 User Guide d. Carefully press down on the module until the retention clips lock the module into place. 11. Place the drive tray chassis onto the NAS. a. Align the SATA connector on the drive tray chassis with the SATA port on the system board. b.
  • Page 22 TS-x31P2 User Guide 13. Attach the screws that secure the drive tray chassis to the back side of the NAS. Installation and Configuration...
  • Page 23 TS-x31P2 User Guide 14. Attach the case cover. a. Align the triangle icon on the case cover with the unlock icon on the chassis. b. Slide the case cover onto the chassis. c. Slide the case cover to the left so that the triangle icon is aligned with the lock icon. d.
  • Page 24 TS-x31P2 User Guide 15. Return drive trays into their original drive bays. a. Insert the tray into the bay. b. Push the handle until it is locked into place. 16. Connect all cables and external attachments. 17. Power on the NAS. 18.

  • Page 25: Qts Installation

    TS-x31P2 User Guide c. Check the value for Total memory. QTS Installation TS-x31P2 uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro If the NAS is connected to your local area •...

  • Page 26: Installing Qts Using The Cloud Key

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
  • Page 27 • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network. 4. Find your NAS from the list and then click Initialize.
  • Page 28 TS-x31P2 User Guide 15. Click Next. 16. Select the types of devices that you will use to access shared folders on the NAS. 17. Click Next. 18. Configure the disk settings. a. Select a volume type. b. Select the disks that you want to use to create a RAID group. c.

  • Page 29: Basic Operations

    TS-x31P2 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.

  • Page 30: Leds

    TS-x31P2 User Guide This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. For details on configuring USB One Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.

  • Page 31: Beep Alarm

    TS-x31P2 User Guide Status Description Gigabit LAN Left Green The Ethernet port is connected to a 1 gigabit network. (Rear) Left Amber The Ethernet port is connect to a 100 megabit network. Left Off The NAS is not connected to a network. Right Green The Ethernet port is connected to a network.
  • Page 32 TS-x31P2 User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning. • The disk volume is about to reach its full capacity. • The disk volume has reached its full capacity. •...

  • Page 33: Troubleshooting

    TS-x31P2 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.

  • Page 34: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Help Desk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com...

  • Page 35: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 36: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 37 TS-x31P2 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 38 TS-x31P2 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 39 TS-x31P2 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 40 TS-x31P2 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 41 TS-x31P2 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 42 TS-x31P2 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 43 TS-x31P2 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 44 • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 45 TS-x31P2 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

This manual is also suitable for:

Ts-231p2Ts-431p2Al-314

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