QNAP TS-328 User Manual
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QNAP TS-328 User Manual

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TS-328
TS-328
User Guide
Document Version: 1
23/03/2018

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Summary of Contents for QNAP TS-328

  • Page 1 TS-328 TS-328 User Guide Document Version: 1 23/03/2018...

  • Page 2: Table Of Contents

    TS-328 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-328............................4 Hardware Specifications..........................4 Package Contents............................5 Components..............................6 Front Panel............................... 6 Rear Panel..............................7 Front Drive Numbering..........................7 Installation Requirements..........................8 Setting Up the NAS............................8...
  • Page 3 CE Notice..............................37 SJ/T 11364-2006............................38...

  • Page 4: Preface

    TS-328 User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-328 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Powered by a Realtek RTD 1296 quad-core ARM Cortex A53 processor with 2 GB DDR4 memory, the TS-328 offers smooth and seamless data transmission for multiple users. Its tower design makes it an ideal NAS for homes and small offices.

  • Page 6: Package Contents

    TS-328 User Guide Component TS-328 USB ports • Front: 1 x USB 3.0 Type-A Note You can use the One Touch Copy button with this port. • Back: 1 x USB 2.0 Type-A • Back: 1 x USB 3.0 Type-A...

  • Page 7: Components

    TS-328 User Guide Item Quantity Ethernet cable Quick Installation Guide (QIG) Components Front Panel Component Component Status LED Drive 3 LED LAN LED Power button USB LED USB One Touch Copy button Drive 1 LED USB 3.0 One Touch Copy port...

  • Page 8: Rear Panel

    TS-328 User Guide Rear Panel Component Component Reset button USB 3.0 port Maintenance port Power input 3.5 mm speaker port Built-in speaker Gigabit Ethernet RJ45 port 1 Kensington security slot Gigabit Ethernet RJ45 port 2 Smart fan USB 2.0 port...

  • Page 9: Installation Requirements

    TS-328 User Guide Note The image shows the NAS laid on its left side. Installation Requirements Category Item Environment • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) •...

  • Page 10: Installation And Configuration

    This chapter provides specific hardware and firmware installation and configuration steps. Drive Installation Installing 3.5-inch Hard Drives The TS-328 comes with 1 drive tray that supports 2.5-inch hard drives or solid state drives. This tray is in drive bay 3. For details, see Front Drive Numbering.
  • Page 11 TS-328 User Guide 3. Squeeze the drive tray caddy clips and then pull the caddy out of the drive bay. 4. Install the drive on the caddy. a. Gently pull the sides of the caddy to remove the drive tray caddy rod.
  • Page 12 TS-328 User Guide b. Align the holes of the drive and the caddy, and then insert the caddy pins. 5. Slide the caddy into the bay until the clips lock in place. Installation and Configuration...
  • Page 13 TS-328 User Guide 6. Attach the cover. a. Align the front cover with the grooves on the chassis. b. Push the cover forward to lock it. c. Attach the screws to the back of the NAS. Installation and Configuration...

  • Page 14: Installing 2.5-Inch Hard Drives Or Solid State Drives

    7. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives The TS-328 comes with 1 drive tray base that supports 2.5-inch hard drives or solid state drives. This tray base is pre-installed in drive bay 3. For details, see Front Drive Numbering.
  • Page 15 TS-328 User Guide c. Slide the cover backwards to unlock it. d. Lift the cover off the NAS. 3. Squeeze the drive tray clips and then pull the tray out of the drive bay. Installation and Configuration...
  • Page 16 TS-328 User Guide 4. Install the drive on the tray. 5. Slide the tray into the bay until the clips lock in place. Installation and Configuration...
  • Page 17 TS-328 User Guide 6. Attach the cover. a. Align the front cover with the grooves on the chassis. b. Push the cover forward to lock it. c. Attach the screws to the back of the NAS. Installation and Configuration...

  • Page 18: Removing The 2.5-Inch Hard Drive Or Solid State Drive Tray Base

    TS-328 User Guide d. Place the NAS in its normal upright position. 7. Power on the NAS. Removing the 2.5-inch Hard Drive or Solid State Drive Tray Base 1. Gently pull the sides of the drive tray caddy to remove the pins from the drive tray base.

  • Page 19: Attaching The 2.5-Inch Hard Drive Or Solid State Drive Tray Base

    TS-328 User Guide Attaching the 2.5-inch Hard Drive or Solid State Drive Tray Base The TS-328 comes with 3 drive tray caddies and 1 drive tray base for 2.5-inch hard drives or solid state drives. You can purchase additional drive tray bases from QNAP or an authorized reseller. For details, go to https:// shop.qnap.com/.

  • Page 20: Qts Installation

    3. Align the holes of the drive tray base and the caddy, and then insert the caddy pins. QTS Installation The TS-328 uses the QNAP QTS operating system. You can install QTS using any of the following methods. Installation and Configuration...

  • Page 21: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.

  • Page 22: Installing Qts Using The Cloud Key

    ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP).
  • Page 23 TS-328 User Guide 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network.
  • Page 24 TS-328 User Guide 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. 15. Select Obtain an IP address automatically (DHCP).

  • Page 25: Basic Operations

    TS-328 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.

  • Page 26: Leds

    TS-328 User Guide For details on configuring USB One Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.

  • Page 27: Beep Alarm

    TS-328 User Guide Status Description Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occured. Flashes green The data is being accessed. Green The drive can be accessed. Flashes blue every 0.5 sec •...

  • Page 28: Troubleshooting

    2. Remove all drives. 3. Power on the NAS. 4. Locate the NAS using Qfinder Pro or myQNAPcloud. 5. Reinsert the drives. 6. Continue with the QTS installation. Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com...

  • Page 29: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 30: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 31 TS-328 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 32 TS-328 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 33 TS-328 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 34 TS-328 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 35 TS-328 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 36 TS-328 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 37 TS-328 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 38: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 39 TS-328 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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