Dell Inspiron 7386 Service Manual
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Dell Inspiron 7386 Service Manual

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Inspiron 7386
Service Manual
Regulatory Model: P91G
Regulatory Type: P91G001
Aug 2018
Rev. A00

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Summary of Contents for Dell Inspiron 7386

  • Page 1 Inspiron 7386 Service Manual Regulatory Model: P91G Regulatory Type: P91G001 Aug 2018 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Before working inside your computer................8 Before you begin .................................8 Chapter 2: After working inside your computer................9 Chapter 3: Safety instructions.....................10 Electrostatic discharge—ESD protection........................10 ESD field service kit ................................11 Transporting sensitive components..........................12 Chapter 4: Recommended tools....................13 Chapter 5: Screw list........................
  • Page 4 Post-requisites...................................29 Chapter 14: Removing the wireless card..................30 Prerequisites..................................30 Procedure....................................30 Chapter 15: Replacing the wireless card..................32 Procedure....................................32 Post-requisites................................... 32 Chapter 16: Removing the speakers.....................33 Prerequisites..................................33 Procedure....................................33 Chapter 17: Replacing the speakers..................... 34 Procedure....................................34 Post-requisites................................... 34 Chapter 18: Removing the fan..................... 35 Prerequisites..................................35 Procedure....................................35 Chapter 19: Replacing the fan.....................
  • Page 5 Post-requisites................................... 44 Chapter 26: Removing the I/O board................... 45 Prerequisites..................................45 Procedure....................................45 Chapter 27: Replacing the I/O board................... 46 Procedure....................................46 Post-requisites...................................46 Chapter 28: Removing the power button with fingerprint reader..........47 Prerequisites..................................47 Procedure.................................... 47 Chapter 29: Replacing the power button with fingerprint reader..........48 Procedure ...................................48 Post-requisites...................................
  • Page 6 Procedure....................................62 Post-requisites...................................62 Chapter 38: Removing the display panel..................63 Prerequisites..................................63 Procedure....................................63 Chapter 39: Replacing the display panel..................67 Procedure.................................... 67 Post-requisites..................................71 Chapter 40: Removing the camera....................72 Prerequisites..................................72 Procedure.................................... 72 Chapter 41: Replacing the camera....................74 Procedure ...................................74 Post-requisites................................... 75 Chapter 42: Removing the display hinges..................
  • Page 7 Chapter 50: Troubleshooting.......................90 Updating the BIOS in Windows............................. 90 Updating the BIOS using the USB drive in Windows....................90 Dell SupportAssist Pre-boot System Performance Check diagnostics............... 90 Running the SupportAssist Pre-Boot System Performance Check..............91 System diagnostic lights..............................91 Enabling Intel Optane memory............................92 Disabling Intel Optane memory............................

  • Page 8: Chapter 1: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power >...

  • Page 9: Chapter 2: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.

  • Page 10: Chapter 3: Safety Instructions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 11: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Safety instructions...

  • Page 12: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 13: Chapter 4: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: ● Philips screwdriver #1 ● Flat-head screwdriver ● Plastic scribe Recommended tools...

  • Page 14: Chapter 5: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 15: Chapter 6: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Loosen the three captive screws that secure the base cover to the palm-rest assembly.
  • Page 16 NOTE: The following step is applicable only if you want to further remove any other component from your computer. 5. Disconnect the battery cable from the system board. Removing the base cover...

  • Page 17: Chapter 7: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the battery cable to the system board. 2. Align the tabs on the base cover with the slots on the palm-rest assembly.
  • Page 18 4. Replace the four screws (M2x5) that secure the base cover to the palm-rest assembly. 5. Tighten the three captive screws that secure the base cover to the palm-rest assembly. Replacing the base cover...

  • Page 19: Chapter 8: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 20 5. Turn the computer over, open the display, then press and hold the power button for five seconds to ground the system board. Removing the battery...

  • Page 21: Chapter 9: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the battery on the palm-rest assembly.

  • Page 22: Post-Requisites

    Post-requisites Replace the base cover. Replacing the battery...

  • Page 23: Chapter 10: Removing The Solid-State Drive/Intel Optane

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 24 Removing the solid-state drive/Intel Optane...

  • Page 25: Chapter 11: Replacing The Solid-State Drive/Intel Optane

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.

  • Page 26: Post-Requisites

    Post-requisites Replace the base cover. Procedure to move the screw mount This computer supports two solid-state drive form factors: ● M.2 2230 ● M.2 2280 If you are replacing the solid-state drive of a different form factor other than the one removed, see the following procedure to move the location of the screw mount.
  • Page 27 Replacing the solid-state drive/Intel Optane...

  • Page 28: Chapter 12: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 29: Chapter 13: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the coin-cell battery to the palm-rest assembly. 2. Route the coin-cell battery cable under the I/O-board cable.

  • Page 30: Chapter 14: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 31 Removing the wireless card...

  • Page 32: Chapter 15: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 33: Chapter 16: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 34: Chapter 17: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts on the palm-rest assembly, place the speakers on the palm-rest assembly.

  • Page 35: Chapter 18: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 36: Chapter 19: Replacing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the fan on the palm-rest assembly.

  • Page 37: Chapter 20: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 38: Chapter 21: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.

  • Page 39: Chapter 22: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.
  • Page 40 Removing the display assembly...

  • Page 41: Chapter 23: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 42: Post-Requisites

    Post-requisites 1. Replace the heat sink. 2. Replace the fan. 3. Replace the wireless card. 4. Replace the base cover. Replacing the display assembly...

  • Page 43: Chapter 24: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 44: Chapter 25: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the power-adapter port into the slot on the palm-rest assembly.

  • Page 45: Chapter 26: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 46: Chapter 27: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the USB ports on the I/O board with the slots on the palm-rest assembly.

  • Page 47: Chapter 28: Removing The Power Button With Fingerprint Reader

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 48: Chapter 29: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the power button board along with its cable on the palm-rest assembly.

  • Page 49: Chapter 30: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 50 8. Remove the three screws (M2x2) that secure the system board to the palm-rest assembly. 9. Lift the system board off the palm-rest assembly. Removing the system board...

  • Page 51: Chapter 31: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 52: Post-Requisites

    Entering the Service Tag in the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 53: Chapter 32: Removing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.
  • Page 54 Removing the touchpad...

  • Page 55: Chapter 33: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the touchpad with the screw holes on the palm-rest assembly.

  • Page 56: Post-Requisites

    Post-requisites 1. Replace the speakers. 2. Replace the battery. 3. Replace the base cover. Replacing the touchpad...

  • Page 57: Chapter 34: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.
  • Page 58 4. Lift the keyboard, along with its cable, off the palm-rest assembly. Removing the keyboard...

  • Page 59: Chapter 35: Replacing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the keyboard on the palm-rest assembly.

  • Page 60: Post-Requisites

    Post-requisites 1. Replace the system board. 2. Replace the power button with fingerprint reader 3. Replace the board. 4. Replace the power-adapter port. 5. Replace the display assembly. 6. Replace the heat sink. 7. Replace the fan. 8. Replace the speakers. 9.

  • Page 61: Chapter 36: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 62: Chapter 37: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest on a flat surface. Post-requisites 1.

  • Page 63: Chapter 38: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites NOTE: Piece parts replacement of the display panel using SR tapes and pressure films is only limited to RFR (Return For Repair –...
  • Page 64 4. Roll the SR tape around the plastic scribe. 5. Pull the SR tape until the SR tape is fully released. 6. Remove the display cable and touchscreen-board cable from the routing guides on the display hinges. Removing the display panel...
  • Page 65 7. Lift the display panel off the display back-cover and antenna assembly. 8. Remove the camera. 9. Remove the display cable. 10. After performing all these steps, we are left with the display panel. Removing the display panel...
  • Page 66 Removing the display panel...

  • Page 67: Chapter 39: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the display panel on a clean and flat surface.
  • Page 68 6. Align both the SR tapes to the plastic edge of the display back-cover and antenna assembly and paste them. 7. Remove the blue release paper of SR tape. Replacing the display panel...
  • Page 69 8. Slide the top of the display panel into the display back-cover and antenna assembly and place the display panel onto the display back-cover and antenna assembly. 9. Route the display cable and the touchscreen-board cable through the routing guides on the display hinge. 10.
  • Page 70 11. Remove the release paper from the pressure film. 12. Adhere the pressure film on the display panel. 13. Using the flat end of the plastic scribe, press the pressure film until it turns red. 14. Peel off the pressure film from the display panel. Replacing the display panel...

  • Page 71: Post-Requisites

    Post-requisites 1. Replace the display assembly. 2. Replace the heat sink. 3. Replace the fan. 4. Replace the wireless card. 5. Replace the base cover. Replacing the display panel...

  • Page 72: Chapter 40: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.
  • Page 73 Removing the camera...

  • Page 74: Chapter 41: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the camera cable to the camera module. 2. Adhere the tape and turn over the camera module.

  • Page 75: Post-Requisites

    Post-requisites 1. Follow the procedure from step 4 to step 14 in "Replacing the display panel". 2. Replace the display assembly. 3. Replace the heat sink. 4. Replace the fan. 5. Replace the wireless card. 6. Replace the base cover. Replacing the camera...

  • Page 76: Chapter 42: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 77: Chapter 43: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the hinges and brackets with the screw holes on the display back cover.

  • Page 78: Chapter 44: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 79: Chapter 45: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the camera cable to the display panel. 2. Connect the display cable and close the latch to secure the cable.

  • Page 80: Chapter 46: Removing The Display

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover.

  • Page 81: Chapter 47: Replacing The Display

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back cover on a flat surface. Post-requisites 1.

  • Page 82: Chapter 48: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 83: Chapter 49: System Setup

    Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 84: System Setup Options

    ● Access System Setup by pressing F2 key ● Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ●...
  • Page 85 Table 3. System setup options—System information menu (continued) General-System Information 64-Bit Technology Displays whether 64-bit technology is used. Device Information SATA-0 Displays the M.2 SATA SSD-0 device information of the computer. SATA-1 Displays the M.2 SATA SSD-1 device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD-0 device information of the computer.
  • Page 86 Table 4. System setup options—System Configuration menu (continued) System Configuration Keyboard Backlight Timeout on When the backlight is enabled, this feature defines the timeout value for the Battery keyboard backlight when the computer is running only on battery power. Miscellaneous Devices Enable or disable various onboard devices.
  • Page 87 Table 8. System setup options—Intel Software Guard Extensions menu Intel Software Guard Extensions Intel SGX Enable Enable or disable Intel Software Guard Extensions. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size. Performance Multi Core Support Enable multiple cores.

  • Page 88: Clearing Cmos Settings

    SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.

  • Page 89: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 90: Chapter 50: Troubleshooting

    Dell SupportAssist Pre-boot System Performance Check diagnostics SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally.

  • Page 91: Running The Supportassist Pre-Boot System Performance Check

    Running the SupportAssist Pre-Boot System Performance Check 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 92: Enabling Intel Optane Memory

    Table 14. Diagnostics (continued) Light pattern Problem description CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Power rail failure SBIOS flash corruption Timeout waiting on ME to reply to HECI message Camera status light: Indicates whether the camera is in use.

  • Page 93: Wifi Power Cycle

    WiFi power cycle If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.

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