Dell Latitude 7390 2-in-1 Re-Imaging Manual

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Latitude 7390 2-in-1
Re-imaging guide for Microsoft
Windows
Computer Model: Latitude 7390 2-in-1

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Summary of Contents for Dell Latitude 7390 2-in-1

  • Page 1 Latitude 7390 2-in-1 Re-imaging guide for Microsoft Windows Computer Model: Latitude 7390 2-in-1...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    3 Media-card reader driver ....14 Downloading and installing the media-card reader driver ..........15 4 Intel Rapid Storage Technology (IRST) ........15 Downloading and installing the IRST driver ................... 16 5 Graphics ......16 Downloading and installing the Dell graphics driver ....................16 6 Audio...
  • Page 4 .........16 Downloading and installing the Dell audio driver 7 Dell ControlVault2 Driver and Firmware………………………………………………..17 ..............17 8 Dell Power Manager (DPM) ..........17 Downloading and installing the DPM ....18 9 Wireless Local Network (WLAN) drivers and applications ........18 Downloading and installing the Wi-Fi driver ..............19...
  • Page 5: Installation Overview

    CD, DVD, USB key, or when you are facing networking, graphics, sound or other hardware-related problems. Dell recommends that you install or update device drivers if you have performed a factory reset of your Dell computer using the Dell Backup and Recovery application or other factory-reset methods. This ensures that you have the latest device drivers installed on your computer and that the devices function optimally.
  • Page 6: Introduction

    Windows only. This guide assists you in installing Dell-recommended software stack and settings, drivers, and applications, which are tested and validated on the Latitude 7390 2-in-1. The installation of the listed drivers and applications as described in the guide enhances the optimal performance of your computer.
  • Page 7: Order Of Reinstallation

    Portability and behavioral profiles Multiple-monitor support Audio: Enables and enhances the audio controller. Security, which includes: – Dell ControlVault2 Driver and Firmware – Realtek IR camera: Enables and enhances the infrared camera Dell applications, which includes: – Dell Update application –...
  • Page 8 Networking and Communication, which includes: – Wireless Local Area Network Adapters (WLAN): Enables and enhances the wireless adapter – Bluetooth: Enables and enhances the Bluetooth adapter...
  • Page 9: Updating Or Resetting The Bios

    It is recommended to flash BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.
  • Page 10 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed. On the left pane, select Security → TPM Security → Clear TPM. Select or clear any of the following options to enable or disable it, respectively: –...
  • Page 11: Reinstalling The Operating System

    SLN297920 at www.dell.com/support. Before attempting a reinstall of your operating system, Dell recommends that you backup all data as described in the Microsoft knowledge base article located here.
  • Page 12: Reinstalling Drivers And Applications

    Windows, and require applications to enable users to adjust hardware settings. The Windows reinstallation includes drivers for most devices, but device-specific drivers may have to be downloaded and installed separately. Dell recommends that you download the device drivers for your Dell computer from Drivers &...
  • Page 13: Reinstallation Sequence For Drivers And Applications

    Driver installation is critical if you have reinstalled the Windows operating system on your Dell computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering any issues with a specific device.
  • Page 14: Critical Microsoft Quick Fix Engineering (Qfe) Updates

    2 Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all the latest available QFE updates from the latest Service Pack from Microsoft. Service packs are automatically downloaded and installed when Windows Updates is enabled and can be manually downloaded and installed from the Microsoft support site.
  • Page 15: Intel Rapid Storage Technology (Irst)

    To enable RAID, reinstall the operating system. Downloading and installing the IRST driver Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 16: Graphics

    6 Audio The Windows operating system does not include the audio driver recommended by Dell. Install the HD audio driver that is available for download on the Dell support site. Downloading and installing the Dell audio driver Turn on your computer.
  • Page 17: Dell Controlvault2 Driver And Firmware

    Double-click the audio driver file icon and follow the instructions on the screen. 7 Dell ControlVault2 Driver and Firmware Dell ControlVault2 contains software that protects data in your computer from disclosure or modification. The software package is available on the Dell support site. Downloading and installing Dell ControlVault2 Turn on your computer.
  • Page 18 Product Feedback: Provide feedback on the software. Downloading and installing the DPM Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 19: Wireless Local Network (Wlan) Drivers And Applications

    Windows operating systems do not provide native device driver support for WLAN controllers on Dell computers. To obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. WLAN applications, which provide additional features including enterprise authentication enhancements can also be installed from the Dell support site.
  • Page 20: Dell Docking Station Wd15

    10 Dell docking station WD15 The Dell Docking Station WD15 is a device that links all your electronic devices to your computer using a USB Type-C cable interface. Connecting the computer to the docking station enables you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each device into the computer.
  • Page 21: Net Framework

    .NET Framework The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform.
  • Page 22: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 1. Self-help resources Information about Dell products and www.dell.com services Dell Help & Support app Tips In Windows search, type Help and Contact Support Support, and press Enter.
  • Page 23: Contacting Dell

    Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

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