Dell Inspiron 7306 2-in-1 Silver Service Manual
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Dell Inspiron 7306 2-in-1 Silver Service Manual

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Inspiron 7306 2-in-1 Silver
Service Manual
Regulatory Model: P124G
Regulatory Type: P124G002
July 2021
Rev. A02

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Summary of Contents for Dell Inspiron 7306 2-in-1 Silver

  • Page 1 Inspiron 7306 2-in-1 Silver Service Manual Regulatory Model: P124G Regulatory Type: P124G002 July 2021 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Transporting sensitive components..........................7 After working inside your computer..........................7 Chapter 2: Removing and installing components................8 Recommended tools................................8 Screw list....................................8 Major components of Inspiron 7306 2-in-1 Silver......................9 Base cover.................................... 11 Removing the base cover............................11 Installing the base cover.............................13 Battery....................................15 Lithium-ion battery precautions..........................
  • Page 4 Updating the BIOS from the F12 One-Time boot menu..................61 Chapter 5: Troubleshooting......................63 Handling swollen Lithium-ion batteries........................63 SupportAssist diagnostics............................... 63 Locate the Service Tag or Express Service Code of your Dell computer ..........64 System diagnostic lights..............................64 Recovering the operating system..........................65 Backup media and recovery options..........................65 WiFi power cycle................................

  • Page 5: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 6: Electrostatic Discharge-Esd Protection

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Philips screwdriver #0 ● Philips screwdriver #1 ●...

  • Page 9: Major Components Of Inspiron 7306 2-In-1 Silver

    Power-button bracket Palm-rest assembly M2x3 Wireless-card bracket Palm-rest assembly M2x3 System board Palm-rest assembly M2x2 Major components of Inspiron 7306 2-in-1 Silver The following image shows the major components of Inspiron 7306 2-in-1 Silver. Removing and installing components...
  • Page 10 1. Base cover 2. Battery 3. Heat sink 4. Left speaker 5. Touchpad 6. Touchpad bracket 7. Power-adapter port 8. Palm-rest assembly 9. Display assembly 10. I/O board 11. Right speaker 12. System board 13. I/O-board cable 14. Coin-cell battery 15.

  • Page 11: Base Cover

    18. Fan NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. NOTE: Depending on the configuration ordered, some components may not installed in your computer.
  • Page 12 Removing and installing components...

  • Page 13: Installing The Base Cover

    Steps 1. Loosen the three captive screws that secure the base cover to the palm-rest assembly. 2. Remove the four screws (M2x4) that secure the base cover to the palm-rest assembly. 3. Using a plastic scribe, pry the base cover from the tabs at the hinges and continue to work on the sides to release the base cover from the palm-rest assembly.
  • Page 14 Steps 1. Connect the battery cable to the system board. Removing and installing components...

  • Page 15: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 16: Installing The Battery

    Steps 1. Remove the four screws (M2x3) that secure the battery to the palm-rest assembly. 2. Peel off the tapes that secure the battery to the palm-rest assembly. 3. Lift the battery off the palm-rest assembly. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 17: Solid-State Drive/Intel Optane

    Steps 1. Place the battery on the palm-rest assembly. NOTE: Ensure that the battery cable is not under the battery when placing the battery on the palm-rest assembly to avoid damage to your computer. 2. Align the screw holes on the battery to the screw holes on the palm-rest assembly. 3.

  • Page 18: Installing The M.2 2230 Solid-State Drive

    ● M.2 2230 solid-state drive + 2230 mounting bracket ● M.2 2280 solid-state drive ● M.2 2280 Intel Optane Memory H10 The following image(s) indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the removal procedure.

  • Page 19: Removing The M.2 2280 Solid-State Drive/Intel Optane H10

    Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2230 solid-state drive into the M.2 card slot on the system board. 3. Slide the M.2 2230 mounting bracket into place, aligning the peg on the bracket with the notch on the M.2 2230 solid-state drive.

  • Page 20: Installing The M.2 2280 Solid-State Drive/Intel Optane H10

    Steps 1. Remove the screw (M2x2) that secures the M.2 2280 solid-state drive/Intel Optane to the system board. 2. Slide and remove the M.2 2280 solid-state drive/Intel Optane from the M.2 card slot on the system board. Installing the M.2 2280 solid-state drive/Intel Optane H10 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 21: Display Assembly

    Steps 1. Align the notch on the M.2 2280 solid-state drive/Intel Optane with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid-state drive/Intel Optane into the M.2 card slot on the system board. 3.
  • Page 22 Removing and installing components...

  • Page 23: Installing The Display Assembly

    Steps 1. Open the latch and disconnect the touchscreen cable from the system board. 2. Peel the tape that secures the display-cable latch to the system board. 3. Open the latch and disconnect the display cable from the system board. 4.
  • Page 24 Removing and installing components...
  • Page 25 Steps 1. Align the hinges on the display assembly with the slots on the palm-rest assembly. 2. Place the palm-rest assembly on the display assembly at an angle. NOTE: To avoid damaging your system do not slide the palm-rest assembly on the display assembly. 3.

  • Page 26: Fans

    11. Connect the display cable to the system board and close the latch. 12. Adhere the tape that secures the display-cable latch to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 27: Power-Adapter Port

    About this task The following image(s) indicate the location of the fan and provides a visual representation of the installation procedure. Steps 1. Using the alignment posts, place the fan on the palm-rest assembly. 2. Replace the two screws (M2x3) that secure the fan to the palm-rest assembly. 3.

  • Page 28: Installing The Power-Adapter Port

    Steps 1. Remove the screw (M2x5) that secures the right display-hinge to the palm-rest assembly. 2. Remove the screw (M2x3.5) that secures the right display-hinge to the system board and palm-rest assembly. 3. Pry open the right display-hinge. 4. Peel off the tape the secures the power-adapter port cable to the system board. 5.
  • Page 29 About this task The following image(s) indicate the location of the power-adapter port and provides a visual representation of the installation procedure. Steps 1. Place the power-adapter port into the slot on the palm-rest assembly. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest assembly. 3.

  • Page 30: Coin-Cell Battery

    2. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Removing the coin-cell battery resets the BIOS setup program's settings to default. It is recommended that you note the BIOS setup program's settings before removing the coin-cell battery.

  • Page 31: I/O Board

    About this task The following image(s) indicate the location of the coin-cell battery and provides a visual representation of the installation procedure. Steps 1. Connect the coin-cell battery cable to the I/O board. 2. Adhere the coin-cell battery to the palm-rest assembly. 3.

  • Page 32: Installing The I/O Board

    Steps 1. Remove the screw (M2x3.5) that secures the left display-hinge to the I/O board and palm-rest assembly. 2. Remove the screw (M2x5) that secures the left display-hinge to the palm-rest assembly. 3. Pry open the left display-hinge. 4. Peel the tape that secures the I/O-board cable-latch to the I/O board. 5.

  • Page 33: Touchpad

    Steps 1. Using the alignment posts, place the I/O board on the palm-rest assembly. 2. Replace the screw (M2x2) that secures the I/O board to the palm-rest assembly. 3. Close the left display-hinge. 4. Replace the screw (M2x5) that secures the left display-hinge to the palm-rest assembly. 5.

  • Page 34: Installing The Touchpad

    Steps 1. Remove the three screws (M1.6x2) that secure the touchpad bracket to the palm-rest assembly. 2. Peel the mylar that covers the tape that secures the touchpad to the palm-rest assembly. 3. Lift the touchpad bracket off the palm-rest assembly. 4.

  • Page 35: Speakers

    Steps 1. Slide the touchpad into the slot on the palm-rest assembly. 2. Replace the two screws (M2x2) that secure the touchpad to the palm-rest assembly. 3. Adhere the tapes that secure the touchpad to the palm-rest assembly. 4. Connect the touchpad cable to the system board and close the latch. 5.

  • Page 36: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Remove the speaker cable from the routing guide on the fan. 3. Lift the left speaker from the palm-rest assembly. 4. Remove the speaker cable from the routing guide on the palm-rest assembly. 5.

  • Page 37: Heat Sink

    Steps 1. Using the alignment posts, place the right speaker on the palm-rest assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest assembly. 3.

  • Page 38: Installing The Heat Sink

    The following image(s) indicate the location of the heat sink and provides a visual representation of the removal procedure. Steps 1. In reverse sequential order (4>3>2>1) loosen the four captive screws that secure the heat sink to the system board. 2.

  • Page 39: Power Button With Fingerprint Reader

    Steps 1. Place the heat sink on the system board. 2. In sequential order (1>2>3>4) tighten the four captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 40: Installing The Power-Button With Fingerprint Reader

    Steps 1. Remove the screw (M2x3) that secures the power-button bracket to the palm-rest assembly. 2. Lift the power-button bracket off the palm-rest assembly. 3. Open the latch and disconnect the power-button with fingerprint reader cable from the power-button board. 4.

  • Page 41: System Board

    Steps 1. Place the power-button with fingerprint reader into the slot on the palm-rest assembly. 2. Replace the screw (M2x3) that secures the power-button with fingerprint reader to the palm-rest assembly. 3. Adhere the tape that secures the power-button with fingerprint reader cable to the palm-rest assembly. 4.
  • Page 42 About this task The following image(s) indicate the location of the system board and provides a visual representation of the removal procedure. Removing and installing components...

  • Page 43: Installing The System Board

    Steps 1. Remove the screw (M2x5) that secures the right display-hinge to the palm-rest assembly. 2. Remove the screw (M2x3.5) that secures the right display-hinge to the system board and palm-rest assembly. 3. Pry open the right display-hinge. 4. Remove the screw (M2x3) that secures the wireless-card bracket to the palm-rest assembly. 5.
  • Page 44 Removing and installing components...
  • Page 45 Steps 1. Place the system board on the palm-rest assembly. 2. Replace the three screws (M2x2) that secure the system board to the palm-rest assembly. 3. Connect the power-adapter port cable to the system board. 4. Connect the display cable to the system board and close the latch. 5.

  • Page 46: Palm-Rest And Keyboard Assembly

    10. Adhere the tape that secures the I/O-board cable-latch to the system board. 11. Connect the speaker cable to the system board. 12. Connect the touchpad cable to the system board and close the latch. 13. Connect the keyboard-backlight cable from the system board and close the latch. 14.

  • Page 47: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 48 Steps To install the palm-rest and keyboard assembly perform the post-requisites. Next steps 1. Install the system board. 2. Install the power-button with fingerprint reader. 3. Install the speakers. 4. Install the touchpad. 5. Install the board. 6. Install the coin-cell battery.

  • Page 49: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 50: Chapter 4: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key...

  • Page 51: One Time Boot Menu

    ● Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number.
  • Page 52 Table 4. System setup options—System information menu (continued) Overview Battery State Displays the battery state. Health Displays the battery health. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed.
  • Page 53 Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration Enable Secure Boot Enables secure boot using only validated boot software. Default: OFF Secure Boot Mode Changes to the Secure Boot operation mode. Allows to switch between Deployed Mode and Audit Mode. Default: Deployed Mode Expert Key Management Enable Custom Mode...
  • Page 54 Table 7. System setup options—Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Configures operating mode of the integrated storage device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be mapped under VMD controller.
  • Page 55 This setting is a balance of performance, noise, and temperature. USB Wake Support Wake on Dell USB-C Dock Enables connecting a Dell USB-C Dock to wake the computer from Standby. Default: ON Block Sleep Blocks the computer from entering Sleep (S3) mode in the operating system.
  • Page 56 Table 11. System setup options—Security menu (continued) Security NOTE: This feature may cause compatibility issues or loss of functionality with some legacy tools and applications. Data Wipe on Next Boot When enabled, the BIOS will schedule a data wipe cycle for all storage devices connected to the system board on the next reboot.
  • Page 57 Enables or disables cloud Service OS recovery if the main OS fails to boot within the number of failures equal or greater than the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed.
  • Page 58 Table 14. System setup options—System Management menu (continued) System Management Wake on AC Enables or disables basic checks when AC power is applied to the device. The checks include determining how the AC Recovery option is set. The system will boot up if Wake on AC is enabled, the system will power off, if Wake on AC is disabled.
  • Page 59 Table 16. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Default: Thorough. Performs complete hardware and configuration initialization during boot. Extend BIOS POST Time Configures the BIOS POST (Power-On Self-Test) load time. Default: 0 seconds Table 17. System setup options—Virtualization menu Virtualization Intel Virtualization Technology Enable Intel Virtualization Technology...

  • Page 60: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 61: Updating The Bios Using The Usb Drive In Windows

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 62 5. Select the file and double-click the flash target file, and then click Submit. 6. Click Update BIOS. The computer restarts to flash the BIOS. 7. The computer will restart after the BIOS update is completed. System setup...

  • Page 63: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 64: Locate The Service Tag Or Express Service Code Of Your Dell Computer

    Locate the Service Tag or Express Service Code of your Dell computer Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support.

  • Page 65: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 66 2. Follow the steps in Removing the base cover. NOTE: Ensure that the battery is disconnected from the system board. 3. Press and hold the power button for 15 seconds to drain the flea power. 4. Follow the steps in Installing the base cover.

  • Page 67: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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